Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110888 Views
- 71 replies
- 9 likes
- 110888 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13559 Views
- 27 replies
- 2 likes
- 13559 Views
- 27 replies
- 2 likes
Superuser Contribution Spotify Plus
PlanPlusCountryUSADeviceMotorola Z3 PlayOperating SystemAndroid 9 My Question or IssueI recently signed up for Spotify Plus and I love it! Is there any way I can invite/enroll my wife's account as well? I don't see it as an option as an available pla...
- Plan Plus Country USA Device Motorola Z3 Play Operating System Android 9 My Question or Issue I recently signed up for Spotify Plus and I love it! Is there any way I can invite...
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- Spotify Legend
- 516 Views
- 1 replies
- 0 likes
- 516 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Spotify Iraq
PlanFree/PremiumCountryIraq My Question or Issue As Spotify is officially available for most Middle Eastern countries, it's still not supporting Iraq. I have been using Spotify free for almost 5 years now, and I've always wanted to get the premium ac...
- Plan Free/Premium Country Iraq My Question or Issue As Spotify is officially available for most Middle Eastern countries, it's still not supporting Iraq. I have been using ...
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- Newbie
- 11468 Views
- 4 replies
- 2 likes
- 11468 Views
- 4 replies
- 2 likes
Paid but no premium
Hi i get the student premium, verified my student status, fill my credit card info, paid and the web page said “cant process” but i went to my bank account and spotify took the money. what can i do?
- Hi i get the student premium, verified my student status, fill my credit card info, paid and the web page said “cant process” but i went to my bank account and spotify took the money.  ...
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Charged too much....help?
I upgraded to Premium Duo and was supposed to get 3 months free by using PayPal, but it is only showing 1 month. How can I get this fixed?
- I upgraded to Premium Duo and was supposed to get 3 months free by using PayPal, but it is only showing 1 month. How can I get this fixed?
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- Spotify Star
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Superuser Contribution Adverts on Spotify Premium
PlanPremiumAustralia DeviceiMacOperating SystemiOS 10.11.6 My Question or IssueI'm a Premium subscriber and am being served adverts during podcasts. The adverts are NOT embeded within the podcast itself, they are current and localised to Australia. T...
- Plan Premium Australia Device iMac Operating System iOS 10.11.6 My Question or Issue I'm a Premium subscriber and am being served adverts during podcasts. The adverts are...
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- Casual Listener
- 679 Views
- 4 replies
- 0 likes
- 679 Views
- 4 replies
- 0 likes
Superuser Contribution ads on premium
PlanFree/PremiumCountryaustraliaDevicegoogle hubOperating Systemgoogle hub My Question or Issuei pay for family premium and still hear ads on google hub.....why??
- Plan Free/Premium Country australia Device google hub Operating System google hub My Question or Issue i pay for family premium and still hear ads on google hub.....why??
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- Casual Listener
- 419 Views
- 2 replies
- 1 likes
- 419 Views
- 2 replies
- 1 likes
Solved!!Superuser Contribution Not able to change to Premium Duo
I just changed my payment method to a different card (issued by a different country - I moved from Switzerland to Hungary) and simultaneously I was trying to change from Premium to Premium Duo.Firstly, I am not able to change to Premium Duo due to an...
- I just changed my payment method to a different card (issued by a different country - I moved from Switzerland to Hungary) and simultaneously I was trying to change from Premium to Premium Duo. Fi...
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- Spotify Legend
- 626 Views
- 5 replies
- 0 likes
- 626 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution moving abroad
PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm moving from Italy to Romania next year for work. I would like to know if my premium accoun...
- Plan Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm moving fr...
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- Spotify Legend
- 3877 Views
- 5 replies
- 0 likes
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Account
- 3877 Views
- 5 replies
- 0 likes
Spotify Premium not working even after money is deducted from account
- I have been using premium for more than a year and I have had no issues regarding payment.- Premium expired so I bought the individual plan for 6 months for INR Rs. 719.00. This transaction took place through GPay UPI, and the money has been deduct...
- - I have been using premium for more than a year and I have had no issues regarding payment. - Premium expired so I bought the individual plan for 6 months for INR Rs. 719.00. This transaction took ...
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- Roadie
- 407 Views
- 1 replies
- 0 likes
- 407 Views
- 1 replies
- 0 likes
Superuser Contribution Please reverse my subscription - it has been suddenly set to Free
I have had a EU 4,99 subscription for years. I am logging in via Facebook. I am paying via PayPal. I am content and don't wan't to change anything. Suddenly my account is set to Free. Please reverse to how it was. Snip [Moderator edit] Hope to hear f...
- I have had a EU 4,99 subscription for years. I am logging in via Facebook. I am paying via PayPal. I am content and don't wan't to change anything. Suddenly my account is set to Free...
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- Visitor
- 638 Views
- 5 replies
- 0 likes
- 638 Views
- 5 replies
- 0 likes
AT&T doing away with Free Premium: how to keep account & pay on your own?
I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know how to keep my account &and playlists) & just pay for it on my own? Spotify has no one to talk to. I called AT&T a few times and they don't know how and said...
- I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know how to keep my account &and playlists) & just pay for it on my own? Spotify...
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- Roadie
- 396 Views
- 1 replies
- 0 likes
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AT&TaT&T endingATT 6-month free trail
- 396 Views
- 1 replies
- 0 likes
Subscription from Tinkoff
PlanPremiumCountryRussiaDeviceNubia RedMagic 5GOperating SystemAndroid 11 My Question or IssueSubscribed with Tinkoff it was promised 3 months of free premium but I didn't get it. They said to contact Spotify support. So how do I get those 3 free mon...
- Plan Premium Country Russia Device Nubia RedMagic 5G Operating System Android 11 My Question or Issue Subscribed with Tinkoff it was promised 3 months of free premium but I d...
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- Roadie
- 542 Views
- 1 replies
- 0 likes
- 542 Views
- 1 replies
- 0 likes
Superuser Contribution me hicieron un cobro de mas en el plan que ya no estoy suscrito
BUENAS TARDES SRES. SPOTIFY PARA PEDIRLES QUE CANCELEN EL PAGO QUE HICE POR EQUIVOCACION YA TENIENDO UN PLAN FAMILIA. COMO PÚEDO HACER PARA PROCEDER CON ESTA SOLICITUD.
- BUENAS TARDES SRES. SPOTIFY PARA PEDIRLES QUE CANCELEN EL PAGO QUE HICE POR EQUIVOCACION YA TENIENDO UN PLAN FAMILIA. COMO PÚEDO HACER PARA PROCEDER CON ESTA SOLICITUD.
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- Spotify Legend
- 571 Views
- 2 replies
- 1 likes
- 571 Views
- 2 replies
- 1 likes
Superuser Contribution Got Charged Twice
PlanCurrently Duo, was Family Plan.CountryHong Kong My Question or IssueSo basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valuable enough to charge that much monthly. So what happened was I got c...
- Plan Currently Duo, was Family Plan. Country Hong Kong My Question or Issue So basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valua...
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- Spotify Legend
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Redeem code link not working
Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, no code to redeem, can I have some help please?
- Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, ...
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- Roadie
- 460 Views
- 1 replies
- 0 likes
- 460 Views
- 1 replies
- 0 likes
Redeemed an annual gift card and a monthly subscription on same day. Can I cancel the monthly sub?
PlanPremiumCountryUSA My Question or IssueI tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly subscription and the gift card was also redeemed. Can I get the mon...
- Plan Premium Country USA My Question or Issue I tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly...
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- Spotify Star
- 430 Views
- 1 replies
- 0 likes
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Gift CardsSubscription
- 430 Views
- 1 replies
- 0 likes
Premium card not working
Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was shown on the back of the card. This is the second t...
- Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was ...
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- Spotify Star
- 462 Views
- 1 replies
- 0 likes
- 462 Views
- 1 replies
- 0 likes
How can I best use spotify family in combination with a home sonos system?
We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify app, my sonos system stops playing spotify. How can ...
- We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify a...
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- Casual Listener
- 489 Views
- 2 replies
- 0 likes
- 489 Views
- 2 replies
- 0 likes
Superuser Contribution Cancelar renovacion AUTOMÀTICA?
HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarlasolo quiero cancelar la renovacion para que no me cobren los sigueinte mesesya seguì los pasos...
- HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarla solo quiero cancelar ...
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- Moderator
- 54329 Views
- 6 replies
- 1 likes
- 54329 Views
- 6 replies
- 1 likes
Superuser Contribution Offered Premium Gift to Friend - Closed out of Window, Now I Can't Find
Hi!When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I closed out of that window so I could.. y'know, use Spotify.N...
- Hi! When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I close...
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- Casual Listener
- 619 Views
- 2 replies
- 1 likes
- 619 Views
- 2 replies
- 1 likes