Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173212 Views
- 114 replies
- 12 likes
- 173212 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19288 Views
- 27 replies
- 4 likes
- 19288 Views
- 27 replies
- 4 likes
Superuser Contribution ¿Cómo puedo obtener un reembolso?
Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.
- Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.
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- Moderator
- 3688 Views
- 1 replies
- 0 likes
- 3688 Views
- 1 replies
- 0 likes
Superuser Contribution Why it doesnt give me premium
The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.
- The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.
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- Moderator
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution Mon statut étudiant ne s'est pas renouvelé et j'ai payé le prix plein
Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, pourrais-je être remboursée de la différence de l'a...
- Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, ...
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- Spotify Legend
- 481 Views
- 1 replies
- 0 likes
- 481 Views
- 1 replies
- 0 likes
My Duo account doesn't work: our addresses are not recognized as the same
My Premium Duo account doesn't work: our addresses are not recognized as the same (although they are on both Spotify and Google maps)
- My Premium Duo account doesn't work: our addresses are not recognized as the same (although they are on both Spotify and Google maps)
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- Spotify Star
- 309 Views
- 3 replies
- 0 likes
- 309 Views
- 3 replies
- 0 likes
Superuser Contribution my subscriptions cancel page will won't load
cancellation error
- cancellation error
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- Spotify Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
i paid for the premium and closed the page without filling in OTP and time expired. pls help.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
I have invited someone and been accepted, but can’t play on two devices
Premium duo, have invited someone so can both use my account, they’ve accepted but it’s telling both of us that we’re the plan holders and can’t listen on separate devices
- Premium duo, have invited someone so can both use my account, they’ve accepted but it’s telling both of us that we’re the plan holders and can’t listen on separate devices
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- Spotify Star
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Subscription cancelation
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a new phone and when my info transferred it logged me out of my account. Problem is I h...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Switching to Duo
Hello! Yesterday I subscribed to a Spotify premium membership, but today my Girlfriend offer to let me join her Duo as it makes pre sense. Would I just be out $9.99 if I accepted her invite, or would I get a partial refund of any kind?
- Hello! Yesterday I subscribed to a Spotify premium membership, but today my Girlfriend offer to let me join her Duo as it makes pre sense. Would I just be out $9.99 if I accepted her invite, or would...
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- Spotify Legend
- 381 Views
- 3 replies
- 0 likes
- 381 Views
- 3 replies
- 0 likes
Solved!! Confused about Premium/Family - need to play music on multiple devices
Premium SubscriberCountry USA DeviceMacBook Pro - iphones My Question or IssueThis should be simpler than having to resort to a forum. Is the Premium plan which is $14.99 per user or $14.99 per month for up to 5 users (family plan)? What is the advat...
- Premium Subscriber Country USA Device MacBook Pro - iphones My Question or Issue This should be simpler than having to resort to a forum. Is the Premium plan whic...
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- Visitor
- 1674 Views
- 2 replies
- 0 likes
- 1674 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Two free months
How can I share with my friend two free months of Spotify? It was an ad on app, but it disappeared.
- How can I share with my friend two free months of Spotify? It was an ad on app, but it disappeared.
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- Casual Listener
- 409 Views
- 2 replies
- 0 likes
- 409 Views
- 2 replies
- 0 likes
teacher discount
HelloDo you offer teacher discounts for K-12 or 9-12 teachers? It's been a hard couple of years teaching! I use music in my Spanish classroom and when I teach yoga to my students; it would be SUPER helpful to have a discounted rate.
- Hello Do you offer teacher discounts for K-12 or 9-12 teachers? It's been a hard couple of years teaching! I use music in my Spanish classroom and when I teach yoga to my students; it would be SUPER...
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- Spotify Star
- 34935 Views
- 1 replies
- 4 likes
- 34935 Views
- 1 replies
- 4 likes
Solved!!Superuser Contribution Double billed for over a year
My Question or IssueIn reviewing my most recent credit card statement I noticed a recurring charge from itunes for $12.99/month that I wanted to clarify. Upon investigating, I found that it was for my Spotify subscription. There also, however, was a ...
- My Question or Issue In reviewing my most recent credit card statement I noticed a recurring charge from itunes for $12.99/month that I wanted to clarify. Upon investigating, I found that it...
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- Newbie
- 5426 Views
- 13 replies
- 5 likes
- 5426 Views
- 13 replies
- 5 likes
I can't cancel my trial premium plan!
I wanted premium to listen to a specific song I couldn't listen to anywhere else, only to find out it won't let me listen to it. I started a free trial and upon going to the page to change plans or cancel, I receive a blank screen or no option to do ...
- I wanted premium to listen to a specific song I couldn't listen to anywhere else, only to find out it won't let me listen to it. I started a free trial and upon going to the page to change plans or c...
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
I want to change my billing date to my convenient date , how can i do that?
My billing date comes at middle of the month and my salary payment is at the end of every month
- My billing date comes at middle of the month and my salary payment is at the end of every month
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- Roadie
- 241 Views
- 2 replies
- 0 likes
- 241 Views
- 2 replies
- 0 likes
hi, i want to get premium and i already used the free trial and the website
i used free trail already and i want to get premium again and it won't let me pay it keeps taking me back to the same page
- i used free trail already and i want to get premium again and it won't let me pay it keeps taking me back to the same page
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Duo not working
PlanPremium DuoCountryNew ZealandDeviceiPhone SE 2020Operating SystemiOS 15.5 My Question or IssueMy partner sent me invite for Premium Duo and I’ve been trying to activate but it keeps saying that “it looks like you’re joining from another country. ...
- Plan Premium Duo Country New Zealand Device iPhone SE 2020 Operating System iOS 15.5 My Question or Issue My partner sent me invite for Premium Duo and I’ve been trying to activate b...
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- Moderator
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution Can't Access Hulu in Spotify
PlanPremium (for Students)CountryUS DeviceLenovo Yoga/ iPhone XOperating SystemWindows 10/ ios My Question or IssueI was on the Spotify Premium plan for Students and had access to Hulu. One day, my sister tried adding me to a family plan, and I lost ...
- Plan Premium (for Students) Country US Device Lenovo Yoga/ iPhone X Operating System Windows 10/ ios My Question or Issue I was on the Spotify Premium plan for St...
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- Moderator
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution I want to cancel my subscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to cancel my account
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want t...
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- Spotify Legend
- 436 Views
- 2 replies
- 0 likes
- 436 Views
- 2 replies
- 0 likes
Superuser Contribution Subscription renewal
For some reason I've not been able to renew my Spotify student subscription,even after trying about 5 different cards it still doesn't work, I'm fed up already and I don't know what next to do. PlanPremiumCountryNigeriaDeviceNokia 6.1 plusOperating S...
- For some reason I've not been able to renew my Spotify student subscription,even after trying about 5 different cards it still doesn't work, I'm fed up already and I don't know what next to do. &nbs...
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- Spotify Legend
- 623 Views
- 6 replies
- 1 likes
- 623 Views
- 6 replies
- 1 likes