Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 32634 Views
- 18 replies
- 1 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanStudent premium with headspace CountryUKMy Question or IssueMy subscription is £4.99 a month, but in 12 months will it automatically charge me £14.99 for Spotify and headspace or will it give me an option to renew?
I've just started a premium subscription which comes with a 30 day free trial period. Can I change this to a Headspace subscription and still get the 30 day free trial?
I had Premium through Vodaphone. I’ve left vodaphone so want to upgrade to Premium. Will I be able to keep my library playlists or will they be lost? Also if A premium member were to upgrade to Spotify Family, & I were to join them, would I be able t...
My TasTafe school campus doesn't show up and when I just write TasTafe it says that I need to select an eligible school.
PlanPremiumCountryUSMy Question or IssueI am unable to access hulu. I lost my spotify + hulu subscription a couple months back after someone hacked into my account and changed my subscription. After realizing my account was changed to family plan I w...
PlanStudentCountryUSA Operating SystemMac OS High Sierra 10.13.6 My Question or IssueI renewed my student subscription a few months ago but it seems like I lost access to Hulu. When I click "Start Watching" for Hulu under "My Services" it just takes ...
Plan Premium Country Turkey Device Samsung Galaxy Note5 and PC Operating System Android and Windows 10 My Question or Issue Hey there, I normally use a student account and I pay for my premium around 18th of each month. But in March I had been charge...
Cancelei minha antiga assinatura Duo para a Individual pré-pago por 3 meses. Preenchi os dados corretos e gerei o boleto e logo depois paguei (tenho o comprovante). No entanto, eu reparei que ao gerar o boleto, disseram que me enviariam uma cópia do ...
HiPlanPremiumMy Question or IssueHow to cancel my payment? Today I'm charged and I don't want to be charged :C
Plan/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hello, today I realized that I got a charge to my card for a subscription for a month of premium, the problem is that I do not remember the account email and the email permanently deletes it, that is, no longer I have access to the account and do not...
PlanPremiumCountryBelgiumDeviceSamsung galaxy s20+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDear,yesterday i found out spotify charged me 9,99 instead of the 4,99 student discount promo. Note, i am still a student. i...
PlanPremiumCountry- USA My Question or IssueI have been a premium member for about 4 years and I signed up for the Hulu subscription whenever that promotion came out. I have been using that subscription ever since. Today my music was cut off and subs...
After signing a premium offer for three months, I was charged for the renewal 2 days before the deadline.Can i get a refund? None of the below information is required. However, the more you provide the easier it will be for us to try and he PremiumCo...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountry Finland My Question or IssueHello I just changed my subscription for premium family but I noticed that I have been billed for "Premium + headspace" for two months this year and I know that I haven't changed from "premium". Why Spot...
PlanFree CountryIndia DeviceSAMSUNG A50s Operating SystemAndroid 10 My Question or IssueI am unable to get my Free one month trial for student account even when I am verified and haven't used Premium before. It straight away went to payment. It showe...
PlanPremiumCountryGermanyDeviceBMW Connected Music My Question or Issue Dear spotify team,I found a notice that I will be charged with 9,99€ the next days although this premium account is paid by BMW connected music. Reference 1245422769566109-1-2I w...
PlanFamily/PremiumCountryUSADeviceSamsung Galaxy Note 10+ My Question or IssuePeriodically, my payment will come off the wrong account in my PayPal. We have multiple accounts and cards linked, and I'm not able to correct the issue in PayPal, or Spoti...
Plan - PremiumCountry - USA Yesterday I redeemed a gift card that was supposed to give me 6 months of Spotify Premium, after redeeming the entire thing malfunctioned and the gift card no longer works. I do not have my premium and personally feel a bi...