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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70253 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134176 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72498 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255747 Views
156 replies
13 likes
PlanPremium CountryUS, but living in South Africa My Question or Issue Good Day I have been a Spotify sunscriber for a number of years. I was living in the US at the time I joined and I have a US based account for payments. I have since moved to Sout...
Plan Premium Country US, but living in South Africa My Question or Issue Good Day I have been a Spotify sunscriber for a number of years. I was living in the US ...
Roadie
1693 Views
3 replies
0 likes
I do get debitted for two account, but the first one with email is not registered or searchable. the second one doesnt i know the email n cant log in.Any ideas what i can do?
I do get debitted for two account, but the first one with email is not registered or searchable. the second one doesnt i know the email n cant log in. Any ideas what i can do?
Spotify Legend
500 Views
1 replies
0 likes
So i have the regular one of £9.99 and i have paid this month already, how does it work if i wanted to add family to it? does it charge me the family price right now or what?
So i have the regular one of £9.99 and i have paid this month already, how does it work if i wanted to add family to it? does it charge me the family price right now or what?
Spotify Legend
378 Views
1 replies
0 likes
PlanFamily PremiumCountryUKDeviceiPhone 7Operating SystemiOS 10 My Question or IssueIve just set up a new premium family account, but when i sent out a new invite it has the name of my ex partner on them???? she doesnt even have the new premium detai...
Plan Family Premium Country UK Device iPhone 7 Operating System iOS 10 My Question or Issue Ive just set up a new premium family account, but when i sent out a new invite it has the ...
Casual Listener
408 Views
2 replies
0 likes
I have been paying £4.99 for two months for the student premium, however for those two months an extra £9.99 has come out of my phone bill, to Spotify. The £9.99 charges however are not showing up on the receipts on my Spotify account. I'm wondering ...
I have been paying £4.99 for two months for the student premium, however for those two months an extra £9.99 has come out of my phone bill, to Spotify. The £9.99 charges however are not showing up on...
Spotify Legend
403 Views
1 replies
0 likes
I'm paying for price for premium and didn't know I had the option for a student rate. I want the student or I'm canceling my account.
I'm paying for price for premium and didn't know I had the option for a student rate. I want the student or I'm canceling my account.
Spotify Legend
384 Views
1 replies
0 likes
I cant use my Spotify-Card code because i scratched one letter. Does anyone have an idea?
I cant use my Spotify-Card code because i scratched one letter. Does anyone have an idea?
Spotify Legend
511 Views
1 replies
0 likes
Hello, I paid for Spotify premium for students.Money was subtracted from my bank card but I have not received the premium.System wanted me to prove that Im a student. I proved it successfully but the link is not available to end the purchase.Please h...
Hello, I paid for Spotify premium for students. Money was subtracted from my bank card but I have not received the premium. System wanted me to prove that Im a student. I proved it success...
Spotify Legend
367 Views
1 replies
0 likes
I have been charged for one month of spotify subscription, but I do not want to use spotify anymore, how can I manage my money back? (I have the right to return within 10-14 days in my country)
I have been charged for one month of spotify subscription, but I do not want to use spotify anymore, how can I manage my money back? (I have the right to return within 10-14 days in my country)
Spotify Legend
648 Views
1 replies
0 likes
Very valuable
Very valuable
Spotify Legend
417 Views
1 replies
0 likes
I would like to try the 99 pence trial for three months free, but don't want to end up paying £9.99 a month afterwards. If I sign up and immediately cancel, will I still get the three months free, please?
I would like to try the 99 pence trial for three months free, but don't want to end up paying £9.99 a month afterwards. If I sign up and immediately cancel, will I still get the three months free, pl...
Spotify Legend
649 Views
1 replies
0 likes
Plan Free/Premium Country Netherlands Device iPhone X, Mac Operating System iOS My Question or Issue I received a trial offer 3 months for 0,99. Paid it. Account does not upgrade to premium. invoice id: Please check my account. ---- also, what a xxx...
Plan Free/Premium Country Netherlands Device iPhone X, Mac Operating System iOS My Question or Issue I received a trial offer 3 months for 0,99. Paid it. ...
Spotify Legend
440 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceMultipleOperating SystemMultiple My Question or IssueI have been charged twice this month for my spotify: once for my premium family via paypal 14.99€ and once for 9.99€ on my credit card.I would like a refund or that th...
Plan Premium Country France Device Multiple Operating System Multiple My Question or Issue I have been charged twice this month for my spotify: once for my premium family via...
Spotify Legend
503 Views
1 replies
0 likes
there’s two charges at both of my card monthly for few months. Just want to double check which account of mine being charged. Charge reference : Charge referenced : plesse email to me the answe tq
there’s two charges at both of my card monthly for few months. Just want to double check which account of mine being charged. Charge reference : <Moderator snip: payment details> &...
Spotify Legend
455 Views
1 replies
0 likes
Goodnight I would like to please indicate where I can claim since I have a premium subscription but I have debit in two cards, I put it in the help on the page without solution, call the two banks and I can not do stop debit in any because they say i...
Goodnight I would like to please indicate where I can claim since I have a premium subscription but I have debit in two cards, I put it in the help on the page without solution, call the two ...
Spotify Legend
350 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify account is from the Netherlands and it was a premium account. When I travelle...
Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spot...
Spotify Legend
549 Views
1 replies
0 likes
PlanFree CountryLithuania DeviceSamsung galaxy a8 2018 Operating systemAndroid My Question or IssueSo I wanted to get the premium for 0.99eu for 3 months. I added all the credit card information and tried to order it but it said something like "youve...
Plan Free Country Lithuania Device Samsung galaxy a8 2018 Operating system Android My Question or Issue So I wanted to get the premium for 0.99eu for ...
Spotify Star
688 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLG G7 ThinQOperating SystemAndroid My Question or IssueI first signed up for Spotify in 2014, using a Sprint promotion. I've been billed through them ever since. I plan to leave Sprint, but I am concerned that five years of...
Plan Premium Country USA Device LG G7 ThinQ Operating System Android My Question or Issue I first signed up for Spotify in 2014, using a Sprint promotion. I've been billed through th...
Community Legend
652 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceAndroid phone, Windows ComputerOperating SystemAndroid 9, Windows 10 My Question or Issue:Hello,I have tried to buy premium with the offer of €0.99 for 3 months, however after I enter my card details, it tells me I have...
Plan Premium Country Ireland Device Android phone, Windows Computer Operating System Android 9, Windows 10 My Question or Issue: Hello, I have tried to buy premium with the offer of...
Spotify Star
581 Views
1 replies
0 likes
PlanFreeMorocco DeviceHp, acer, huaweiOperating SystemAndroid My Question or IssueI was trying to get a Spotify premium for the 2nd Time in my account, but the payment was not confirmed and I cancelled so the next day I was surprised that SPOTIFY TAK...
Plan Free Morocco Device Hp, acer, huawei Operating System Android My Question or Issue I was trying to get a Spotify premium for the 2nd Time in my accou...
Spotify Star
380 Views
1 replies
0 likes
