Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 101568 Views
- 68 replies
- 8 likes
- 101568 Views
- 68 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 12838 Views
- 24 replies
- 2 likes
- 12838 Views
- 24 replies
- 2 likes
Solved!! I Want to Cancel my Old Account but It's Linked to a Now Deleted Facebook Account
PlanFree and PremiumCountry United StatesDeviceiPhone 6S My Question or Issue When I first downloaded Spotify I was still in high school. I linked it to my old Facebook account and my old email account. I lost access to my old email (I can't remember...
- Plan Free and Premium Country United States Device iPhone 6S My Question or Issue When I first downloaded Spotify I was still in high school. I linked it to my old Facebook a...
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- Spotify Star
- 743 Views
- 1 replies
- 0 likes
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delete accountLog in problemNew accountpremium subscriber
- 743 Views
- 1 replies
- 0 likes
Solved!! Charged twice per month from old and new credit card
I am using premium family subscription. 3 months ago I changed my payment method. I changed the credit card to another one. But now I realised Spotify withdrew money twice (from both of the new card and old card). How can we fix this problem? And How...
- I am using premium family subscription. 3 months ago I changed my payment method. I changed the credit card to another one. But now I realised Spotify withdrew money twice (from both of the n...
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- Spotify Star
- 439 Views
- 1 replies
- 0 likes
- 439 Views
- 1 replies
- 0 likes
Solved!! Discounts for Students
PlanFreeCountry MexicoDeviceSamsung Galaxy S7 edgeOperating SystemAndroid Oreo My Question or IssueHello, yesterday I sent my student info and I waited for the email the whole day, but since it was Sunday I thought that maybe people who work use Sund...
- Plan Free Country Mexico Device Samsung Galaxy S7 edge Operating System Android Oreo My Question or Issue Hello, yesterday I sent my student info and I waited for...
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- Spotify Star
- 384 Views
- 1 replies
- 0 likes
- 384 Views
- 1 replies
- 0 likes
Missing Artists
After a Silent Launch in India, Many songs and Artists like Linkin Park, Ed Sheeran are missing from. Most of my favorite songs are also missing. Please bring them back. It can be a bug or some random users are getting them.
- After a Silent Launch in India, Many songs and Artists like Linkin Park, Ed Sheeran are missing from. Most of my favorite songs are also missing. Please bring them back. It can be a bug or some rando...
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- Newbie
- 388 Views
- 2 replies
- 6 likes
- 388 Views
- 2 replies
- 6 likes
Solved!! Premium account PIN
PlanPremiumCountryINDIAWhy do I have to enter my PIN for the premium account? I've never entered my PIN before for anything. Is it safe to enter my PIN?
- Plan Premium Country INDIA Why do I have to enter my PIN for the premium account? I've never entered my PIN before for anything. Is it safe to enter my PIN?
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- Composer
- 3030 Views
- 1 replies
- 0 likes
- 3030 Views
- 1 replies
- 0 likes
Didn't get Google home mini after getting email
I registered for the free mini as part of my Premium subscription but never got it .I did get email that I qualified . what happened?
- I registered for the free mini as part of my Premium subscription but never got it .I did get email that I qualified . what happened?
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- Spotify Star
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Solved!! two different accounts
Plan Premium Country Switzerland Device (iPhone 7) My Question or Issue I have discovered that on my credit card, Spotify is charging me twice for a Premium account. It seems I have two different accounts active (as on the credt card statement there ...
- Plan Premium Country Switzerland Device (iPhone 7) My Question or Issue I have discovered that on my credit card, Spotify is charging me twice for a Premium acco...
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- Spotify Star
- 2063 Views
- 5 replies
- 0 likes
- 2063 Views
- 5 replies
- 0 likes
Does A Premium Code from Germany work in Russia?
This is not really a question about an Issue, I just didn't find anything about it online.If I buy a Spotify Card in a store here in Germany, is someone in Russia able to use it? Thank you for your help
- This is not really a question about an Issue, I just didn't find anything about it online. If I buy a Spotify Card in a store here in Germany, is someone in Russia able to use it? T...
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- Community Legend
- 1405 Views
- 1 replies
- 0 likes
- 1405 Views
- 1 replies
- 0 likes
Fui cobrado duas vezes
ocorre que fui comprar o premium família, porém quando tentei pagar pelo aplicativo ocorreu um erro e não deu certo, mas foi descontado e eu não recebí o benefício do premium. Quando tentei pagar denovo pelo navegador, conseguí comprar. Foi descontad...
- ocorre que fui comprar o premium família, porém quando tentei pagar pelo aplicativo ocorreu um erro e não deu certo, mas foi descontado e eu não recebí o benefício do premium. Quando tentei pagar den...
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- Community Legend
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Cannot pay
I live in the US, but use a foreign bank (Nordea). Therefore I can't pay! It says something like "credit card information does not match your country".. Any solutions?
- I live in the US, but use a foreign bank (Nordea). Therefore I can't pay! It says something like "credit card information does not match your country".. Any solutions?
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- Spotify Star
- 489 Views
- 1 replies
- 0 likes
- 489 Views
- 1 replies
- 0 likes
Wrong info for subscription shown when returned back after terms and conditions page
PlanFreeCountry IndiaDeviceMI A1Operating SystemAndroid One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one day's cost while selected option remains to be selected as before (1 year)
- Plan Free Country India Device MI A1 Operating System Android One My Question or Issue The information is misleading unless the options are changed. UI defaulted to one d...
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- Roadie
- 518 Views
- 1 replies
- 0 likes
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indiaoptionsSubscriptionTerms & Condition
- 518 Views
- 1 replies
- 0 likes
Info
I need to know my adress of my account!!! I can`t remember which one I used it, so, I need it because I want to add my sister on my family account!!!
- I need to know my adress of my account!!! I can`t remember which one I used it, so, I need it because I want to add my sister on my family account!!!
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- Spotify Star
- 375 Views
- 1 replies
- 0 likes
- 375 Views
- 1 replies
- 0 likes
I got upgraded from Premium to Family without notice
Without doing any action, my account got upgraded from Premium to Family.I received this welcome email on January 22nd boldly stating "Welcome to Spotify Family" (see screenshot). How can I get reimbursed from my January and February subscriptions by...
- Without doing any action, my account got upgraded from Premium to Family. I received this welcome email on January 22nd boldly stating "Welcome to Spotify Family" (see screenshot). How can ...
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- Spotify Star
- 693 Views
- 3 replies
- 0 likes
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Subscription
- 693 Views
- 3 replies
- 0 likes
Cobrança a mais
Tenho um plano Premium estudantil, mas fizeram a cobrança do Premium normal.Meu país e o Brasil.
- Tenho um plano Premium estudantil, mas fizeram a cobrança do Premium normal. Meu país e o Brasil.
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- Community Legend
- 384 Views
- 3 replies
- 0 likes
- 384 Views
- 3 replies
- 0 likes
I am unable to cancel my premium membership india paytm student prepaid(can't see cancel option).
I purchased premium membership in india with student id confirmed and payed 66 INR for one month through paytm wallet but now i want to cance how can i do it.There is no option for cancelling the subscripton please help i have also attached a screenc...
- I purchased premium membership in india with student id confirmed and payed 66 INR for one month through paytm wallet but now i want to cance how can i do it. There is no option for cancelling the s...
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- Spotify Star
- 1603 Views
- 3 replies
- 0 likes
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no option of cancel subcriptionSpotify India
- 1603 Views
- 3 replies
- 0 likes
Solved!! Curve debit card issue
PlanFamily PremiumCountrySweden Hi, I have a Curve fintech card, which works as I can pick any other credit/debit card I have as the underlying card when I pay. The thing is I live in Sweden, so I like to pay SEK. However Curve is operated in UK, the...
- Plan Family Premium Country Sweden Hi, I have a Curve fintech card, which works as I can pick any other credit/debit card I have as the underlying card when I pay. The thing is I live in ...
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- Spotify Star
- 2014 Views
- 1 replies
- 1 likes
- 2014 Views
- 1 replies
- 1 likes
Code der Geschenkkarte funktioniert nicht
Ich habe mir eine Geschenkkarte gekauft sie wurde aktiviert, jedoch funktioniert der Code nicht. Ich habe auf Gross-Kleinschreibung geachtet und auch das alles richtig geschrieben ist aber es funktioniert immer noch nicht, kann mir jemand helfen?
- Ich habe mir eine Geschenkkarte gekauft sie wurde aktiviert, jedoch funktioniert der Code nicht. Ich habe auf Gross-Kleinschreibung geachtet und auch das alles richtig geschrieben ist aber es funktio...
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- Spotify Star
- 32895 Views
- 1 replies
- 5 likes
- 32895 Views
- 1 replies
- 5 likes
Stolen account
Please somebody has stolen my account and changed my email pls what can i do, i want it back i have premium
- Please somebody has stolen my account and changed my email pls what can i do, i want it back i have premium
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- Roadie
- 467 Views
- 5 replies
- 0 likes
- 467 Views
- 5 replies
- 0 likes
Spotify Premium Scammed
Basically, I paid for another month of premium yesterday then cancelled my subscription the same day so there wouldn’t be a recurring cost. Spotify says that when you cancel your subscription, you will still be premium until your period runs out. How...
- Basically, I paid for another month of premium yesterday then cancelled my subscription the same day so there wouldn’t be a recurring cost. Spotify says that when you cancel your subscription, you wi...
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- Roadie
- 516 Views
- 1 replies
- 0 likes
- 516 Views
- 1 replies
- 0 likes
Payment
I have a prepaid onevanilla card and a paypal account and when I try the paypal acc it says I need to add a payment method to my paypal but it already has one. When I try to get prepaid with the onevanilla it takes me to checkout where I can only use...
- I have a prepaid onevanilla card and a paypal account and when I try the paypal acc it says I need to add a payment method to my paypal but it already has one. When I try to get prepaid with the onev...
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- Roadie
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes