Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74549 Views
- 49 replies
- 3 likes
- 74549 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9639 Views
- 23 replies
- 2 likes
- 9639 Views
- 23 replies
- 2 likes
"Falha no pagamento"
Quando tentava atualizar a forma de pagamento, recebia o erro "Falha no pagamento. Tente novamente ou use outra forma de pagamento.". Porem, sempre utilizei o mesmo cartao e nunca deu problema. Uso o cartao normalmente no dia a dia, esta como forma d...
- Quando tentava atualizar a forma de pagamento, recebia o erro "Falha no pagamento. Tente novamente ou use outra forma de pagamento.". Porem, sempre utilizei o mesmo cartao e nunca deu problema.&...
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- Casual Listener
- 2576 Views
- 8 replies
- 22 likes
- 2576 Views
- 8 replies
- 22 likes
subscription expired in advance
Hi, i've subscribed April 14th , spotify premium , but today (May 4th) my account is set on Free. Why?
- Hi, i've subscribed April 14th , spotify premium , but today (May 4th) my account is set on Free. Why?
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- Casual Listener
- 335 Views
- 6 replies
- 1 likes
- 335 Views
- 6 replies
- 1 likes
Família Spotify...
Recebei hoje um e-mail de vocês dizendo que não era possível reconhecer que os usuarios da minha família(TODOS) moravam na minha residência. Mas como isso é possível se todas contas foram criadas a partir de e-mail e preenchido o endereço corretament...
- Recebei hoje um e-mail de vocês dizendo que não era possível reconhecer que os usuarios da minha família(TODOS) moravam na minha residência. Mas como isso é possível se todas contas foram criadas a p...
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Switched phones...Premium not working
I just got a new phone and tried to switch my account to it but is not recognizing that I have a premium account - what should I do?
- I just got a new phone and tried to switch my account to it but is not recognizing that I have a premium account - what should I do?
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- Community Legend
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Payment failed. try again or use a different payment method
Hello!I recently moved to Romania and I got a new Romanian credit card. I previously lived in a country that did not have Spotify so I just got it recently when I moved here. I don't have Spotify premium but every time I try to get it (there's no Pay...
- Hello! I recently moved to Romania and I got a new Romanian credit card. I previously lived in a country that did not have Spotify so I just got it recently when I moved here. I don't have Spot...
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- Casual Listener
- 8243 Views
- 8 replies
- 0 likes
- 8243 Views
- 8 replies
- 0 likes
Can't purchase Spotify Premium
I just downloaded the Spotify App and I want to upgrade to the Premium plan, but I'm getting the following message 'Spotify Premium Can not be purchased in this app' see attached screen shot How to go about upgrading to Premium if I can't do it throu...
- I just downloaded the Spotify App and I want to upgrade to the Premium plan, but I'm getting the following message 'Spotify Premium Can not be purchased in this app' see attached screen shot H...
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- Spotify Star
- 385 Views
- 1 replies
- 0 likes
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PremiumSubscription
- 385 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con premium para universitarios
Hola, me dieron un mes gratis y voy a pagar premium para universitarios. Si pago se cancela las tres semanas gratis que me quedan.?
- Hola, me dieron un mes gratis y voy a pagar premium para universitarios. Si pago se cancela las tres semanas gratis que me quedan.?
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- Newbie
- 405 Views
- 2 replies
- 0 likes
- 405 Views
- 2 replies
- 0 likes
Superuser Contribution Cambio de plan familiar premium
Hola hace días tenía suscripción al plan familiar premium de mi hermano, dejo de pagar y se cancelo, ahora mi hermanaaa contrato un plan y no me puedo suscribir Que debo hacer?
- Hola hace días tenía suscripción al plan familiar premium de mi hermano, dejo de pagar y se cancelo, ahora mi hermanaaa contrato un plan y no me puedo suscribir Que debo hacer?
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- Roadie
- 1108 Views
- 3 replies
- 0 likes
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Plan Familiar Premium
- 1108 Views
- 3 replies
- 0 likes
Superuser Contribution Problem with payment
Hello ! I have problem with my family subscription. I've had it for 1 month and in a day, when my subscription was ending, the payment failed cause of limits on my credit card. I've unlocked it and the payment isn't still working. I've tried everythi...
- Hello ! I have problem with my family subscription. I've had it for 1 month and in a day, when my subscription was ending, the payment failed cause of limits on my credit card. I've unlocked it and&n...
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- Roadie
- 359 Views
- 3 replies
- 0 likes
- 359 Views
- 3 replies
- 0 likes
AddedPremium but it does not work
I added premium to my account through my wireless provider and I am still unable to use the app. It will not let me selct any of my songs or shuffle them or anything. How long does it take to get it activated and working?
- I added premium to my account through my wireless provider and I am still unable to use the app. It will not let me selct any of my songs or shuffle them or anything. How long does it take to get it ...
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
cancel premium
I tried to cancel premium a while ago and im still being charged for it now
- I tried to cancel premium a while ago and im still being charged for it now
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Premium for Student SheerID Verification not processed but account was charged
Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, SheerID redirected me to a SheerID log-in site whic...
- Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, ...
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- Regular
- 1029 Views
- 4 replies
- 0 likes
- 1029 Views
- 4 replies
- 0 likes
Superuser Contribution Payment charged twice
When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in my account but I am still being charged on monthly ...
- When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in ...
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- Spotify
- 446 Views
- 6 replies
- 0 likes
- 446 Views
- 6 replies
- 0 likes
Starbucks Spotify for Partners not working
I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/and filling out the correct information to get my account linked to a premium membership. All it keeps saying when I fill it out, no matter where or when (I have...
- I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/ and filling out the correct information to get my account linked to a premium membership. All it keeps ...
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- Casual Listener
- 484 Views
- 3 replies
- 0 likes
- 484 Views
- 3 replies
- 0 likes
Cobrança indevida
Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que resolverem essa cobrança.
- Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que reso...
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- Spotify Star
- 259 Views
- 3 replies
- 0 likes
- 259 Views
- 3 replies
- 0 likes
I need help with refound
I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
- I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Solved!! Please help!! I can’t change my country
My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germanyspotify says my country is the us so my card doesnt match up and i cant payPlease help as f...
- My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germany spotify says my country is the us so m...
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Weird charges
Hey, There was 2 Sportify Premium charges (9,99€) from my credit card last month. First was 13.04. and second 23.04. Weird thing is that I got 2 accounts and either of them isnt Premium now. Only Premium purchase what Ive done is from February 18. So...
- Hey, There was 2 Sportify Premium charges (9,99€) from my credit card last month. First was 13.04. and second 23.04. Weird thing is that I got 2 accounts and either of them isnt Premiu...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Student not getting the student discount CSUF
I am a California State University of Fullerton student and i can prove it. It is not letting me get the premium membership discount. Can you help?
- I am a California State University of Fullerton student and i can prove it. It is not letting me get the premium membership discount. Can you help?
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- Spotify Star
- 708 Views
- 1 replies
- 0 likes
- 708 Views
- 1 replies
- 0 likes
From Premium to Family Premium
I want to change my subscription from Premium to Family Premium. Will my existing subcription be cancelled and all my playlists and song will be gone? How's the payment? Will it just add the difference of my existing premium to family premium or they...
- I want to change my subscription from Premium to Family Premium. Will my existing subcription be cancelled and all my playlists and song will be gone? How's the payment? Will it just add the differen...
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- Casual Listener
- 237 Views
- 2 replies
- 0 likes
- 237 Views
- 2 replies
- 0 likes