Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89746 Views
- 55 replies
- 5 likes
- 89746 Views
- 55 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11263 Views
- 24 replies
- 2 likes
- 11263 Views
- 24 replies
- 2 likes
Superuser Contribution Premium problem
Hi. So I wanted to get my student premium, they asked me to verificate, and I did, but I didn't get the email. I told me that it would take 3days to verificate the account. I need it to tomorrow. Please help!
- Hi. So I wanted to get my student premium, they asked me to verificate, and I did, but I didn't get the email. I told me that it would take 3days to verificate the account. I need it to tomorrow. Ple...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with payment (Credit card)
Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them instantly. I'm from ColombiaCan you help me?
- Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them inst...
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- Roadie
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Premium
So Ive bought 12 months on Spotify and a month later my mom upgrades to premium family, is there any way i get my money back?
- So Ive bought 12 months on Spotify and a month later my mom upgrades to premium family, is there any way i get my money back?
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Premium
If l end my premium subscription will l get money back because l was just charged 2 days ago
- If l end my premium subscription will l get money back because l was just charged 2 days ago
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- Spotify Star
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con la Suscripción al Plan Familiar. AYUDA POR FAVOR
Hola, resulta que hace unos días se me notificó a un correo inactivo que se me iba a cancelar el plan Familiar debido a que no se había podido ralizar el pago debido a que se cambió la tarjeta. Por esto se canceló el plan al cual estabamos suscritos ...
- Hola, resulta que hace unos días se me notificó a un correo inactivo que se me iba a cancelar el plan Familiar debido a que no se había podido ralizar el pago debido a que se cambió la tarjeta. Por e...
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Superuser Contribution student sub
Hi i tried to subscrb to premium via student discount rate. It asked for proof and i attached my receipt from my college. It said wait 3 days to verfiy, its been over 3 days and still no upgrade or anything regarding progress. HOw to i contact spotif...
- Hi i tried to subscrb to premium via student discount rate. It asked for proof and i attached my receipt from my college. It said wait 3 days to verfiy, its been over 3 days and still no upgrade or a...
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- Roadie
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
Inicie una prueba premium desde un dispositivo antigüo el cual me daban 7 dias gratis. Y ahora en el nuevo dispositivo no me deja ni hacerme premium ni tener la prueba de los 30 dias.
- Inicie una prueba premium desde un dispositivo antigüo el cual me daban 7 dias gratis. Y ahora en el nuevo dispositivo no me deja ni hacerme premium ni tener la prueba de los 30 dias.
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution 30 day free trial, entered my credit card details, nothing in Subscriptions
Hi, I got the 30 day free trial and entered my credit card details, I don't wish to keep Premium after the trial ends but when I go into my account Subscriptions nothing is there.Confused as I definitely entered my credit card details and I have been...
- Hi, I got the 30 day free trial and entered my credit card details, I don't wish to keep Premium after the trial ends but when I go into my account Subscriptions nothing is there. Confused as I...
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- Roadie
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Visa Payment
Help. Trying to change free to premium account but when i enter the webpage for introducing my credit card and accepting the suscription , it dosn´t show the spaces to put the information , instead it has a charging circle .... can´t put the info and...
- Help. Trying to change free to premium account but when i enter the webpage for introducing my credit card and accepting the suscription , it dosn´t show the spaces to put the information , instead i...
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Problem updating my payment card
Hi, I have a new card since the last one expired. I am trying relentlessly to update the card information but there is a bug when I try to enter the "month" part. At first, the list with all the month shows up, I press the correct month but nothing h...
- Hi, I have a new card since the last one expired. I am trying relentlessly to update the card information but there is a bug when I try to enter the "month" part. At first, the list with all t...
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- Roadie
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution Realice un pago en el oxxo y no obtuve mi cuenta premium!
Use el codigo de barras de mi telefono y fui al oxxo a realizar el pago para intener premium y el pago no es reflejado y ya pso un dia y aun sigo sin servicio!
- Use el codigo de barras de mi telefono y fui al oxxo a realizar el pago para intener premium y el pago no es reflejado y ya pso un dia y aun sigo sin servicio!
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- Roadie
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed issue
Hi! I really need your help regarding my subscription in this app. I already subscribed to premium account which cost me 129 pesos for a month. After 2 days of using the premium account I was notified that I need to update/fix my payment issue or sub...
- Hi! I really need your help regarding my subscription in this app. I already subscribed to premium account which cost me 129 pesos for a month. After 2 days of using the premium account I was notifie...
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Change country and paiement
Hey ! I know the topic has been opened a few times but the information I found doest not help me. I'm paying for my Spotify premium with my French Credit Card. I moved in Australia and I need now to used my Australian Card now. I followed all the ins...
- Hey ! I know the topic has been opened a few times but the information I found doest not help me. I'm paying for my Spotify premium with my French Credit Card. I moved in Austra...
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- Spotify Star
- 218 Views
- 3 replies
- 0 likes
- 218 Views
- 3 replies
- 0 likes
Superuser Contribution cant upgrade to premium using smart sim
Why cant I use my simcard to upgrade my account to premium it does not send me pin code or any verification code
- Why cant I use my simcard to upgrade my account to premium it does not send me pin code or any verification code
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Superuser Contribution Transferring account to another one in middle of subscription
I got my "12 months for the price of 10" subscription running from december, now out of few different concerns and reasons I was thinking is it possible to transfer my music and playlists to brand-new account? Would I then also get the remaining time...
- I got my "12 months for the price of 10" subscription running from december, now out of few different concerns and reasons I was thinking is it possible to transfer my music and playlists to brand-ne...
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Upgraded the wrong account
Hi there, I recently signed up for a free account and then upgraded with my credit card through the portal on the mac desktop app. I was still receiving ads so I checked if the upgrade had reflected on my account (it said it had even though I was sti...
- Hi there, I recently signed up for a free account and then upgraded with my credit card through the portal on the mac desktop app. I was still receiving ads so I checked if the upgrade had r...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution Login
Hi I had my phone updated and have lost all my login details and playlists from my premium account how can I cancel payment so I can upgrade to family premium and how can I recover playlist.
- Hi I had my phone updated and have lost all my login details and playlists from my premium account how can I cancel payment so I can upgrade to family premium and how can I recover playlist.
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Unknown Error (Smart Payment)
Hi. I used my Smart Number on my initial payment as a premium user but a month later as i try to renew my subscription I kept on encountering "unknown error". Since i cant solve it i changed my subscription details and used my GLOBE/TM number. Today ...
- Hi. I used my Smart Number on my initial payment as a premium user but a month later as i try to renew my subscription I kept on encountering "unknown error". Since i cant solve it i ch...
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- Roadie
- 540 Views
- 1 replies
- 0 likes
- 540 Views
- 1 replies
- 0 likes
Superuser Contribution Problems with student discount
I recieved an email thad said that my request for the studend discount was approved and also a bank charge was made. But when I try to activate Spotify Premium by clicking the link on my email it says that the information I have given is already link...
- I recieved an email thad said that my request for the studend discount was approved and also a bank charge was made. But when I try to activate Spotify Premium by clicking the link on my email it say...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Tengo un cobro siendo que no tengo ninguna cuenta premium
Necesito una solución
- Necesito una solución
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- Roadie
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes