Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185819 Views
- 117 replies
- 12 likes
- 185819 Views
- 117 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21112 Views
- 28 replies
- 4 likes
- 21112 Views
- 28 replies
- 4 likes
My Premium account is gone
It all started in the beginning of April when the automatic bank payment dident pass. But a week later it all went through and the money was transferd. But i still dont have premium access? I have tried everything, log off/log in and uppdate and so o...
- It all started in the beginning of April when the automatic bank payment dident pass. But a week later it all went through and the money was transferd. But i still dont have premium access? ...
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- Spotify Star
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Premium account can't connect to speaker devices
Hi there, I have a premium account - no adds, can skip songs etc.. but spotify tells me I need premium account to connect to devices such as bluetooth / wifii speaker. Any idea how to sort this out? Thanks in advance, Em
- Hi there, I have a premium account - no adds, can skip songs etc.. but spotify tells me I need premium account to connect to devices such as bluetooth / wifii speaker. Any idea how to ...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Help! Want premium back
Hi so I got a new phone and I just logged into my spotify account however it shows that I no longer have premium on it. Although I pay every month. I tried getting premium again by clicking the student offer and it told me that I have already redeeme...
- Hi so I got a new phone and I just logged into my spotify account however it shows that I no longer have premium on it. Although I pay every month. I tried getting premium again by clicking the stude...
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- Community Legend
- 313 Views
- 1 replies
- 0 likes
- 313 Views
- 1 replies
- 0 likes
Solved!! I've upgraded to premium but saying I'm all filled up
ive just upgraded to premium and tried to save music but itssaying im all filledup. ive logged out and back in, also deleted the app and re downloaded it and its still saying the same. any ideas as what the issue is as this was themain reason for upg...
- ive just upgraded to premium and tried to save music but itssaying im all filledup. ive logged out and back in, also deleted the app and re downloaded it and its still saying the same. any ideas as w...
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- Casual Listener
- 1703 Views
- 6 replies
- 0 likes
- 1703 Views
- 6 replies
- 0 likes
Card redeme dont work
My mum bought my daughter a 30 euro spotify Card but it doesnt work. ..i tried everything. ....please help!
- My mum bought my daughter a 30 euro spotify Card but it doesnt work. ..i tried everything. ....please help!
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- Community Legend
- 369 Views
- 1 replies
- 0 likes
- 369 Views
- 1 replies
- 0 likes
Spotify familiar
Hola, me gustaría hacer un reclamo ya que no puedo ingresar nuevamente a mi plan familiar. Lo que sucede es que no pagamos en nuestro ciclo de facturación, lo pagamos 5 días después aproximadamente y cuando me enviaron la invitación nuevamente, me sa...
- Hola, me gustaría hacer un reclamo ya que no puedo ingresar nuevamente a mi plan familiar. Lo que sucede es que no pagamos en nuestro ciclo de facturación, lo pagamos 5 días después aproximadamente y...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Solved!! Country related contents
Hi, I've moved from Germany to Sweden and have now updated my country settings according to https://support.spotify.com/cz/article/how-can-i-change-my-country-setting/But the content and a lot of text is still in German. I still see mostly German con...
- Hi, I've moved from Germany to Sweden and have now updated my country settings according to https://support.spotify.com/cz/article/how-can-i-change-my-country-setting/ But the content ...
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- Spotify Star
- 530 Views
- 3 replies
- 0 likes
- 530 Views
- 3 replies
- 0 likes
Solved!! I'll be moving to China in August for 10 mo. Will I be able to use Spotify Premium still offline?
Hi guys! Like my question said, I'll be moving to China to teach English in the Hunan Provence for 10 months. I've read that some users have issues using Spotify Premium in China and I'm prepared for that. However, if I keep Spotify in offline mode w...
- Hi guys! Like my question said, I'll be moving to China to teach English in the Hunan Provence for 10 months. I've read that some users have issues using Spotify Premium in China and I'm pre...
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- Spotify Star
- 29104 Views
- 3 replies
- 0 likes
- 29104 Views
- 3 replies
- 0 likes
Solved!! Using spotify in my resturant.
Hello guys,I work in a restaurant where we sometimes have events such as wedding etc...I had an idea - what if I ask the event holder to send me 5 songs he likes, and using the radio option, I will make him a whole event-playlist based on these 5 son...
- Hello guys, I work in a restaurant where we sometimes have events such as wedding etc... I had an idea - what if I ask the event holder to send me 5 songs he likes, and using the radio option, I wi...
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- Casual Listener
- 790 Views
- 3 replies
- 0 likes
- 790 Views
- 3 replies
- 0 likes
Öğrenci Premium Hesabı Aldım Premium geçiş yapılmadı
Merhabalar.. Öğrenci için premium hesap aldım fakat hala daha premium olmadı. Ödeme gerçekleşti fakat premium hesaba geçmedi yardımcı olur musunuz.
- Merhabalar.. Öğrenci için premium hesap aldım fakat hala daha premium olmadı. Ödeme gerçekleşti fakat premium hesaba geçmedi yardımcı olur musunuz.
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- Casual Listener
- 494 Views
- 7 replies
- 0 likes
- 494 Views
- 7 replies
- 0 likes
Cancelled subscription
How can I avoid getting charged even though I already cancelled the subscription??
- How can I avoid getting charged even though I already cancelled the subscription??
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Premium not working
Can anyone help me. Ive renewed my Spotify premium subscription and got the apple reciept email. But my Spotify won’t let me play my music and when I go into the account it says I’m still on the free version. I’ve tried logging in and out several tim...
- Can anyone help me. Ive renewed my Spotify premium subscription and got the apple reciept email. But my Spotify won’t let me play my music and when I go into the account it says I’m still on t...
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- Spotify Star
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Yearly payment
How to I switch from paying monthly on my family premium plan to yearly?
- How to I switch from paying monthly on my family premium plan to yearly?
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- Spotify Star
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Cobrança
Boa Noite!Como faço para pedir o cancelamento da cobrança que veio na minha fatura? Pois pedir o plano universitário mais não tenho interesse em ter o plano.
- Boa Noite! Como faço para pedir o cancelamento da cobrança que veio na minha fatura? Pois pedir o plano universitário mais não tenho interesse em ter o plano.
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- Spotify Star
- 307 Views
- 4 replies
- 0 likes
- 307 Views
- 4 replies
- 0 likes
Superuser Contribution Problema tratando de renovar suscripcion
tengo mas de 5 medio de pago, todos activos con diferentes banco y no he podido renovar mi suscripcion, la cancele como indican ustedes en link adjunto en la seccion "¿Ninguna opción resolvió el problema?", y nada, tambien trate desde diferentes rede...
- tengo mas de 5 medio de pago, todos activos con diferentes banco y no he podido renovar mi suscripcion, la cancele como indican ustedes en link adjunto en la seccion "¿Ninguna opción resolvió el prob...
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- Roadie
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify me cobró dos veces en el mes! Sigo con cuenta Free y no me han resuelto nada!
El mes pasado me cobraron y hasta que tuve contanto con alguien de Spotify me dieron el servicio, ahora este mes ya me cobraron dos veces lo cual desconozco el motivo y no me han dado el servicio Premium... para empezar desde el primer pago debieron ...
- El mes pasado me cobraron y hasta que tuve contanto con alguien de Spotify me dieron el servicio, ahora este mes ya me cobraron dos veces lo cual desconozco el motivo y no me han dado el servicio Pre...
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- Roadie
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Superuser Contribution No acepta el pago
Buen día quisiera su ayuda para resolver lonsiguiente, actualmente cuento con una una cuenta gratuita y quisiera contratar el plan familiar premium pero al momento que introducir mi tarjeta como método de pago me dice que hay ocurrió un error que vue...
- Buen día quisiera su ayuda para resolver lonsiguiente, actualmente cuento con una una cuenta gratuita y quisiera contratar el plan familiar premium pero al momento que introducir mi tarjeta como méto...
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- Roadie
- 403 Views
- 1 replies
- 0 likes
- 403 Views
- 1 replies
- 0 likes
Renovação do Spotify para Universitários
Tenho conta de assinante universitário, enviei meu comprovante de matricula, foi analisado e aceito. Pedi para voltar ao site para finalizar mas não há essa opção!!!Como procedo?
- Tenho conta de assinante universitário, enviei meu comprovante de matricula, foi analisado e aceito. Pedi para voltar ao site para finalizar mas não há essa opção!!! Como procedo?
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- Spotify Star
- 678 Views
- 1 replies
- 0 likes
- 678 Views
- 1 replies
- 0 likes
Can't Cancel Premium.
So I got the free trial a while back and used paypal as my payment method, and after my free trial I guess I didn't have enough on paypal to renew it so it failed. Well now I can't cancel my premium because it says I'm a free account even though it o...
- So I got the free trial a while back and used paypal as my payment method, and after my free trial I guess I didn't have enough on paypal to renew it so it failed. Well now I can't cancel my premium ...
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- Casual Listener
- 772 Views
- 1 replies
- 0 likes
- 772 Views
- 1 replies
- 0 likes
Payment
Spotify charge money from my account, I did not get a premium. how do I get the money back?
- Spotify charge money from my account, I did not get a premium. how do I get the money back?
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- Spotify Star
- 343 Views
- 1 replies
- 0 likes
- 343 Views
- 1 replies
- 0 likes