Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115922 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565226 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300770 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216852 Views
95 replies
9 likes
I have tried to move over from apple music. I moved everything over into a playlist and have transferred the playlist. I have then liked all the songs in my playlist. Despite this when I go on my library and albums/artists it only shows 1 or two. Thi...
I have tried to move over from apple music. I moved everything over into a playlist and have transferred the playlist. I have then liked all the songs in my playlist. Despite this when I go on my lib...
Spotify Star
332 Views
1 replies
0 likes
I want to add a song but can't see instructions anywhere on how to do this
I want to add a song but can't see instructions anywhere on how to do this
Community Legend
22688 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 13My Question or IssueWhen adding a choosing to add a new song to a playlist, they all say they’re empty. However when going to the actual playlist, the songs are still in there. I tried deleting and reinstalling Spot...
Plan Free Country USA Device iPhone 13 My Question or Issue When adding a choosing to add a new song to a playlist, they all say they’re empty. However when going to the actual playlist, t...
Casual Listener
566 Views
2 replies
0 likes
Hey folks, are there still any problems with the data? Because I've requested my data from Spotify a few weeks ago, maybe two months, and I've just noticed in stats.fm that my data for the time between January and May 2017 is completely missing. Ever...
Hey folks, are there still any problems with the data? Because I've requested my data from Spotify a few weeks ago, maybe two months, and I've just noticed in stats.fm that my data for the time betwe...
Moderator
393 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung A53Operating SystemAndroid My Question or IssueOn my phone, there is a selection of your liked songs to get chilled or happy songs. So I clicked that cause it's only on the phone and not on the laptop to pl...
Plan Premium Country South Africa Device Samsung A53 Operating System Android My Question or Issue On my phone, there is a selection of your liked songs to get chilled or happy...
Moderator
1568 Views
4 replies
0 likes
PlanPremiumCountryThailandOperating SystemWindows 11 My Question or IssueLocal songs on Windows does not sync with all my other devices (Mac, iOS, Android)This is what it looks like on Windows:And this is how it looks like on my other devices:I'm als...
Plan Premium Country Thailand Operating System Windows 11 My Question or Issue Local songs on Windows does not sync with all my other devices (Mac, iOS, Android) This is what it looks...
Moderator
607 Views
1 replies
0 likes
PlanPremiumCountryCanada Device(Huawei P30)Operating System(Android) My Question or IssueI have attempted to create a blend with a friend and each time we click on "join" it says "Something went wrong" and yes, we tried reinstalling Spotify and the e...
Plan Premium Country Canada Device (Huawei P30) Operating System (Android) My Question or Issue I have attempted to create a blend with a friend and each time we click on "jo...
Moderator
1501 Views
3 replies
8 likes
Beginning this week when I share playlists it shows a preview of the songs. I only want it to show the playlist image not the song preview. It appears that Spotify made this change in the last week. Can I change it in my settings so the songs preview...
Beginning this week when I share playlists it shows a preview of the songs. I only want it to show the playlist image not the song preview. It appears that Spotify made this change in the last week. ...
Moderator
703 Views
1 replies
0 likes
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp4, i checked) and I have tried using different wifi and data hotspots...
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp...
Not applicable
8469 Views
4 replies
0 likes
PlanPremium CountryCanada DeviceiPhone 15 Operating SystemiOS 17.1 My Question or IssueHi, my songs on my phone keep going grey even though I have successfully downloaded them to my phone... they are grey until I turn on the PC desktop spotify app, a...
Plan Premium Country Canada Device iPhone 15 Operating System iOS 17.1 My Question or Issue Hi, my songs on my phone keep going grey even though I have succes...
Moderator
1313 Views
9 replies
0 likes
PlanPremiumCountryAustriaDeviceSamsung Galaxy S20 & Desktop PCOperating SystemAndroid 13 (One UI 5.1) & Windows 10 My Question or IssueI currently have to problem that only the last 150 songs I currently play, which I've added to my favourite list, a...
Plan Premium Country Austria Device Samsung Galaxy S20 & Desktop PC Operating System Android 13 (One UI 5.1) & Windows 10 My Question or Issue I currently have to problem tha...
Moderator
649 Views
3 replies
0 likes
I know I can make a kids account in a Family Plan, but my kid is too young to have their own phone (2 yr old). I am always playing them music and it's on the go, in the car, etc. Trying to do a new log in from my already logged in phone is tedious. A...
I know I can make a kids account in a Family Plan, but my kid is too young to have their own phone (2 yr old). I am always playing them music and it's on the go, in the car, etc. Trying to do a new l...
Casual Listener
823 Views
2 replies
0 likes
Take the new "The Beatles 1962-1966 (2023 Edition)" as an example, linked below. This is a 2-disc album. Crossfade is enabled in the Spotify settings, but the songs don't crossfade as this is an album, which is correct behaviour. However, crossfading...
Take the new "The Beatles 1962-1966 (2023 Edition)" as an example, linked below. This is a 2-disc album. Crossfade is enabled in the Spotify settings, but the songs don't crossfade as this is an...
Moderator
743 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Regular
2677 Views
2 replies
0 likes
Now its not possible to only listen to liked number cause you dont see a heart anymore梁Also it would be perfect that you can choose only to play liked numbers from a playlist殺
Now its not possible to only listen to liked number cause you dont see a heart anymore🥺 Also it would be perfect that you can choose only to play liked numbers from a playlist🥰
364 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S2 Ultra, windows laptop, desktop browsersOperating SystemAndroid, Windows My Question or Issue I reached out to support via email and keep getting the run around. More than 50% of songs on one of my playlist...
Plan Premium Country USA Device Samsung Galaxy S2 Ultra, windows laptop, desktop browsers Operating System Android, Windows My Question or Issue I reached out to support via ...
369 Views
0 replies
0 likes
Hi there!A while ago my spotify account stopped showing my new made playlists.I can only see some of the older ones I've made in the past.Making new playlists 'public' doesn't do anything. Can anyone help me with this problem? PlanPremium (family)Cou...
Hi there! A while ago my spotify account stopped showing my new made playlists. I can only see some of the older ones I've made in the past. Making new playlists 'public' doesn't do anything. Can ...
Community Legend
485 Views
1 replies
0 likes
Ok hear me out. There are certain playlists I listen to all the time that I always want private session on for. I listen to a lot of ambient, white noise, rain sounds, etc for sleeping and it's kind of a hassle to turn on private session every time. ...
Ok hear me out. There are certain playlists I listen to all the time that I always want private session on for. I listen to a lot of ambient, white noise, rain sounds, etc for sleeping and it's kind ...
Moderator
1970 Views
1 replies
0 likes
I have had a few inconsistencies in my jobs which makes it difficult to pay for spotify for a few weeks at a time. Everytime I can pay for premium and I return Spotify has deleted 1000s of my liked songs. I went from one point over 18,000 liked songs...
I have had a few inconsistencies in my jobs which makes it difficult to pay for spotify for a few weeks at a time. Everytime I can pay for premium and I return Spotify has deleted 1000s of my liked s...
Spotify Star
331 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 / Lenovo Yoga 7iOperating SystemAndroid 11 / Windows 11 My Question or IssueSome of my local files do not function properly on my Samsung Galaxy. These local files work perfectly fine on my Leno...
Plan Premium Country United States Device Samsung Galaxy S21 / Lenovo Yoga 7i Operating System Android 11 / Windows 11 My Question or Issue Some of my local files do not functio...
Visitor
4677 Views
4 replies
1 likes
