Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115874 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565161 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300713 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216777 Views
95 replies
9 likes
Hi, I wanted to know if it was possible to add the order of the favorite songs (ascending, descending order, etc.) on the PC as there is already on the smartphone version please
Hi, I wanted to know if it was possible to add the order of the favorite songs (ascending, descending order, etc.) on the PC as there is already on the smartphone version please
320 Views
0 replies
1 likes
Premium User using Android and Alexa HiMy playlist is playing even tho I have not downloaded it (no green down arrow) and wifi & mobile data is turned off. How is this possible? Its great - but how?? It's been going 15 - 20 minutes so far. Weird.
Premium User using Android and Alexa Hi My playlist is playing even tho I have not downloaded it (no green down arrow) and wifi & mobile data is turned off. How is this possible? Its gr...
Spotify Legend
449 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceAny My Question or IssueHey, I often recognize that some albums seem to have a doppelganger. I often stumble over songs & albums that I already have in a playlist/ liked and saved and still the exact same song/ album is...
Plan Premium Country Germany Device Any My Question or Issue Hey, I often recognize that some albums seem to have a doppelganger. I often stumble over songs & albums that I already...
Casual Listener
829 Views
2 replies
1 likes
Suddenly some of my local song became unolayable. When I started the local files search again it scanned only few of them. I checked what songs were in Licam Files so I could get a better picture of whaf is causing this. I found out that some of my f...
Suddenly some of my local song became unolayable. When I started the local files search again it scanned only few of them. I checked what songs were in Licam Files so I could get a better picture of ...
Spotify Legend
1136 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicenotebookOperating SystemWindows 10 My Question or IssueRecently, artists have disappeared from my library. They seem to be still watched (followed), but looking through the library, I can't find them on the list. What do...
Plan Premium Country Poland Device notebook Operating System Windows 10 My Question or Issue Recently, artists have disappeared from my library. They seem to be still watched...
Spotify Legend
2016 Views
13 replies
1 likes
PremiumFranceRedmi Note 8 MIUI GLOBAL 11.0.9 Hello there, I am a French guy from an internet community called "jeuxvideo.com" I made a Topic to create a collaborative playlist to share different music taste and it was well received, to avoid trolls i...
Premium France Redmi Note 8 MIUI GLOBAL 11.0.9 Hello there, I am a French guy from an internet community called "jeuxvideo.com" I made a Topic to create a coll...
Community Legend
1075 Views
1 replies
0 likes
aight ive been having this problem for 9months and finally ive found the solution for some local files that are not playlable or they are but when u add other files they stop being available SOLUTION: U GOTTA REMOVE ANY WEIRD SYMBOL OF THE NAME OF TH...
aight ive been having this problem for 9months and finally ive found the solution for some local files that are not playlable or they are but when u add other files they stop being available ...
464 Views
0 replies
0 likes
There are more and more songs appearing that misrepresent the artists on the track, pirate other artists' music, etc. Users should be able to report issues from the app directly - three dot button, report, "Artist misrepresented," done. No more havin...
There are more and more songs appearing that misrepresent the artists on the track, pirate other artists' music, etc. Users should be able to report issues from the app directly - thre...
Music Fan
776 Views
2 replies
0 likes
PlanFree/PremiumCountry USA DeviceSamsung Galaxy NoteOperating System My Question or IssueI am unable to add an album to a playlist
Plan Free/Premium Country USA Device Samsung Galaxy Note Operating System My Question or Issue I am unable to add an album to a playlist
Spotify Star
544 Views
3 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceHP Pavillion Gaming 15-ec0021naOperating SystemWindows 10 Home My Question or IssueI think a recent update has made a UI change that I really, really don't like: I can't listen to saved songs by specific artist a...
Plan Premium Country United Kingdom Device HP Pavillion Gaming 15-ec0021na Operating System Windows 10 Home My Question or Issue I think a recent update has made a UI change that I r...
Spotify Legend
726 Views
2 replies
2 likes
PlanPremiumCountryBelgiumDeviceOnePlus 5TOperating SystemAndroid My Question or IssueSuddenly my artists tab in my library is empty. Please restore my list of artists.
Plan Premium Country Belgium Device OnePlus 5T Operating System Android My Question or Issue Suddenly my artists tab in my library is empty. Please restore my list of artists.
Spotify Legend
728 Views
2 replies
0 likes
PlanPremiumCountryUSOperating SystemWindows 10 My Question or IssueSo, this is quite a strange issue I have come across. I listen to a lot of music that either isn't uploaded to Spotify, or used to be uploaded but was removed for some reason. Today, ...
Plan Premium Country US Operating System Windows 10 My Question or Issue So, this is quite a strange issue I have come across. I listen to a lot of music that either isn't uploaded to ...
Community Legend
528 Views
1 replies
0 likes
PlanPremiumCountry DeviceIphone 6SOperating SystemIOS 14.2 My Question or Issuei have been having a problem with my spotify app, the problem being each time i try to listen to a downloaded song while i'm offline it won't play and stays at 0:00. this ...
Plan Premium Country Device Iphone 6S Operating System IOS 14.2 My Question or Issue i have been having a problem with my spotify app, the problem being each time i try to lis...
Spotify Legend
412 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20 PlusOperating SystemAndroid 10 My Question or IssueI'm going to use Nine Inch Nails for this example/ explanation. When I go NIN's page, there's a section that says "Liked Songs" and "21 songs b...
Plan Premium Country United States Device Samsung Galaxy S20 Plus Operating System Android 10 My Question or Issue I'm going to use Nine Inch Nails for this example/ explanation. Whe...
Spotify Legend
820 Views
1 replies
0 likes
Plan = FreeCountry = TURKEYDevice = PCOperating System = Windows 10 1607Browser = Google Chrome 84.0.4147.135I was putting my favorite pieces at the top of the list. Whatever happened, I can't do this anymoreNothing happens when I drag it up
Plan = Free Country = TURKEY Device = PC Operating System = Windows 10 1607 Browser = Google Chrome 84.0.4147.135 I was putting my favorite pieces at the top of the list. Whatever happene...
Spotify Legend
406 Views
1 replies
0 likes
I seem to have unknown songs appearing in multiple play lists, the option to remove from playlist is greyed out, and there seems no other way to remove. I have checked Apps and nothing unknown there.Logged out of everywhere and changed password. See ...
I seem to have unknown songs appearing in multiple play lists, the option to remove from playlist is greyed out, and there seems no other way to remove. I have checked Apps and nothing unkno...
Moderator
775 Views
3 replies
0 likes
PlanStudent PremiumCountryNetherlandsDeviceAsus R558UOperating SystemWindows 10 My Question or IssueWhen I want to add a new song to my playlist on the desktop version of Spotify. It adds the new song on the top of the playlist instead of the bottom.
Plan Student Premium Country Netherlands Device Asus R558U Operating System Windows 10 My Question or Issue When I want to add a new song to my playlist on the desktop version of Spo...
Spotify Legend
1419 Views
3 replies
3 likes
PlanPremiumCountryUKDeviceWindows 10 desktopOperating SystemWin 10 My Question or IssueI opened up Spotify this morning and it told me I was offline, despite my internet being connected and working. After trying a few things I uninstalled and reinsta...
Plan Premium Country UK Device Windows 10 desktop Operating System Win 10 My Question or Issue I opened up Spotify this morning and it told me I was offline, despite my internet bein...
Spotify Star
416 Views
1 replies
0 likes
The new update on spotify is really annoying. Now i cant sort my playlist after what songs I added last. How can I fix this. I dont want to scroll 5 minutes down to find the songs i added latest.
The new update on spotify is really annoying. Now i cant sort my playlist after what songs I added last. How can I fix this. I dont want to scroll 5 minutes down to find the songs i added latest.
Spotify Legend
821 Views
2 replies
4 likes
PlanPremiumCountryAmericaDevice(Samsung Galaxy 9 Edge)Operating System(Android Oreo) My Question or IssueThis is the second time over the last month that Spotify has decided to, without any reason or prompt, un-download ~4,500 songs in total from my ...
Plan Premium Country America Device (Samsung Galaxy 9 Edge) Operating System (Android Oreo) My Question or Issue This is the second time over the last month that Spotify has dec...
Spotify Legend
1870 Views
1 replies
1 likes
