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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237111 Views

27 replies

5 likes

  • 237111 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118415 Views

116 replies

13 likes

Other
  • 118415 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2688 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305357 Views

62 replies

16 likes

  • 305357 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130718 Views

19 replies

38 likes

  • 130718 Views
  • 19 replies
  • 38 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

Newbie

Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...

Dian

Spotify Legend

599 Views

1 replies

0 likes

bluetooth
bug
Bug iPhone
iOS 16.6
iphone 11
load time
  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

Casual Listener

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...

dulpins

Newbie

13373 Views

22 replies

20 likes

  • 13373 Views
  • 22 replies
  • 20 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

Casual Listener

Having issues with music pausing whenever I play it Plan Premium Country Australia    Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...

Dian

Spotify Legend

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Newbie

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Eni

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

Visitor

  Plan Premium Country Romania Device iPhone XR Operating System IOS    My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...

OscarDC

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

Visitor

Please help me permanently disable the group session option.   I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied.  Clear...

Eni

Moderator

1387 Views

1 replies

1 likes

  • 1387 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

Newbie

Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...

Vasil

Moderator

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...

21stcenturycurrerbel

Regular

7049 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro   Operating System IOs 16.6    My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...

Parrinder

Casual Listener

1227 Views

2 replies

0 likes

  • 1227 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played Deleted

PlanPremium DeviceiPhone 12Operating SystemiOS 16.6 My Question or IssueThe Recently Played category was deleted from my home page from what seems to be a new update. This was a very useful feature for me and now its just gone which a pretty big anno...

Newbie

Plan Premium   Device iPhone 12 Operating System iOS 16.6   My Question or Issue The Recently Played category was deleted from my home page from what seems to be a new update. This...

toulon99

Regular

718 Views

2 replies

1 likes

  • 718 Views
  • 2 replies
  • 1 likes

PUBLICIDAD ME SALE EN OTRO IDIOMA // PUBLICITY IN OTHER LANGUAGE

Hello, I have spotify free. I use it in my computer and in my Iphone. In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like turco, rumanian or something like this. How to change to spanish publici...

Visitor

Hello,   I have spotify free. I use it in my computer and in my Iphone.   In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like tur...

a_martinezz

Visitor

9003 Views

4 replies

0 likes

  • 9003 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone/Alexa issue

Hello wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast but soon as my partner asks Alexa to play music it cuts me o...

Visitor

Hello   wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast ...

Susan_GP

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

Newbie

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...

fbs4800

Casual Listener

4703 Views

2 replies

2 likes

  • 4703 Views
  • 2 replies
  • 2 likes

I can’t make siri play my favorite songs playlist

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for. How do I fix this?

Visitor

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for.    How do I fix this?

Ness6

Visitor

7059 Views

2 replies

1 likes

  • 7059 Views
  • 2 replies
  • 1 likes

Solved!! Accessing and adjusting songs simultaneously on two devices.

Hi all, Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and then adjust the volume or press next song with my phone while t...

Casual Listener

Hi all,   Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and the...

scruben

Casual Listener

574 Views

2 replies

1 likes

  • 574 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution No back option from queue

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16.1.1 My Question or IssueThere is no longer a back option from the queue page. The only way I can get out of the queue page is by selecting the ellipsis next to the now playing song and selecti...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 16.1.1   My Question or Issue There is no longer a back option from the queue page. The only way I can get out of the queu...

Eni

Moderator

770 Views

1 replies

1 likes

  • 770 Views
  • 1 replies
  • 1 likes

Cant Change premium plan with Apple ID.

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

Visitor

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

Maxim

Spotify Star

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops playing after 1minute

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this.So for 2weeks I've had the same problem, my tracks starts playing but stops again at 1minute, and it doesn't stop in a way that it is...

Newbie

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this. So for 2weeks I've had the same problem, my tracks starts playing but stops ag...

tmarquis

Visitor

88351 Views

169 replies

16 likes

  • 88351 Views
  • 169 replies
  • 16 likes

Superuser Contribution Artist Name on some playlists not rendering correctly.

PlanPremiumCountryUSA Device(iPhone Pro Max)Operating System(iOS 16.6) My Question or IssueSome of my playlists have Artist names in the playlist description showing up as a URL. This renders as a link on Spotify on the desktop.See my attached screen...

Casual Listener

  Plan Premium Country USA   Device (iPhone Pro Max) Operating System (iOS 16.6)   My Question or Issue Some of my playlists have Artist names in the playlist description...

JimmyNacho

Casual Listener

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Version 8.5.0.833 and iOS Compatibility

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 14.3 or iOS 15.7.8 My Question or IssueI am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much prefer this particular version of Spotify and do not want to update to any of...

Newbie

Plan Premium Country US Device iPhone 6S Plus Operating System iOS 14.3 or iOS 15.7.8   My Question or Issue I am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much p...

Maxim

Spotify Star

3277 Views

1 replies

0 likes

  • 3277 Views
  • 1 replies
  • 0 likes