Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36993 Views

41 replies

10 likes

  • 36993 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102506 Views

115 replies

12 likes

Other
  • 102506 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
  • 1299 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299087 Views

61 replies

16 likes

  • 299087 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125771 Views

19 replies

38 likes

  • 125771 Views
  • 19 replies
  • 38 likes

Superuser Contribution [Mobile][Podcasts] Video playback fails

When I have JRE video podcasts saved and downloaded on mobile, I often have my phone to sleep and in my pocket where I’m not actually watching the video portion - only listening to audio. However, then the podcast automatically stops and when I go in...

Visitor

When I have JRE video podcasts saved and downloaded on mobile, I often have my phone to sleep and in my pocket where I’m not actually watching the video portion - only listening to audio. However, th...

Lyubka

Moderator

7366 Views

21 replies

1 likes

Mobile
Podcasts
  • 7366 Views
  • 21 replies
  • 1 likes

Superuser Contribution App Crashing

Lately when playing music and listening to podcasts, the app will crash and stop playing.

Visitor

Lately when playing music and listening to podcasts, the app will crash and stop playing. 

Not applicable

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Superuser Contribution Full album play

Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song in the original album. I have premium.

Visitor

Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song ...

OscarDC

Moderator

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cannot sync local files over network but it worked yesterday

PlanPremiumCountryUSADeviceiphone x, google pixel 4a5gOperating Systemwindows 10, ios 15.6, android 12 My Question or IssueI've been using local files for a few years now and usually I can figure out how to get files to sync to my phones via wifi mys...

Casual Listener

Plan Premium Country USA Device iphone x, google pixel 4a5g Operating System windows 10, ios 15.6, android 12   My Question or Issue I've been using local files for a few years now and...

jlew2

Casual Listener

2091 Views

5 replies

0 likes

  • 2091 Views
  • 5 replies
  • 0 likes

Solved!! Took a screenshot and hit share by accident

I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?

Regular

I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?

22ux4q6zci4dpk2esgev

Visitor

6905 Views

2 replies

0 likes

  • 6905 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can’t see albums or songs on artist page

PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 12 My Question or IssueI can’t see a list of albums or tracks from the artist page. Expanding the three bullet menu on the top-right doesn’t show any additional information that might lead me to...

Casual Listener

Plan Premium Country USA Device iPhone Xr Operating System iOS 12   My Question or Issue I can’t see a list of albums or tracks from the artist page. Expanding the three bullet menu on...

Hanky_F

Visitor

25541 Views

7 replies

1 likes

  • 25541 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can’t download my favorite Songs Playlist.

PlanPremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOs My Question or IssueAs the title said, I can’t download my favorite songs playlist, but any other “normal” playlist I can download. There isn’t the download button, only the shuffle ...

Visitor

Plan Premium Country Switzerland Device iPhone 14 Pro Operating System iOs   My Question or Issue As the title said, I can’t download my favorite songs playlist, but any other “normal”...

Lyubka

Moderator

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing

PlanPremiumCountryUsaDeviceiphone 14 proOperating System(iOS 16.5 My Question or IssueLast couple weeks spotify will keep pausing on its own every few songs. I could be playing music out loud and away from my phone, driving and connect to carplay, th...

Newbie

Plan Premium Country Usa Device iphone 14 pro Operating System (iOS 16.5   My Question or Issue Last couple weeks spotify will keep pausing on its own every few songs. I could be playi...

Not applicable

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

Lyrics are not showing

PlanFreeDeviceIphone 13My Question or Issuemy spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.

Newbie

Plan Free Device Iphone 13 My Question or Issue my spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.  

MateusM

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not finding local devices

PlanPremiumCountryGermanyDevice(iPhone SE 2022)Operating SystemiOS 16.5.1 No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that.

Newbie

Plan Premium Country Germany Device (iPhone SE 2022) Operating System iOS 16.5.1   No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that. ...

Vasil

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant disable video playback

selected “audio playbacknonly” in settings but podcast video still plays PlanPremiumCountryUSADevice(IPHONE 13Operating System(16.4.1) My Question or Issue

Regular

selected “audio playbacknonly” in settings but podcast video still plays    Plan Premium Country USA Device (IPHONE 13 Operating System (16.4.1)   My Question or Issue ...

MihailY

Moderator

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad design - title is repeated

Yet another example of Spotify's atrocious design.Why does the title of what is playing need to be repeated in the top section?This is clutter, ugly, and serves zero function.

Roadie

Yet another example of Spotify's atrocious design. Why does the title of what is playing need to be repeated in the top section? This is clutter, ugly, and serves zero function.

Dian

Spotify Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution "REMOVE" button font inconsistent with UI

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 16 My Question or IssueWhen removing a song from the queue, the "REMOVE" button at the bottom has a font inconsistent with the rest of the UI.

Newbie

Plan Premium Country Singapore Device iPhone 12 Operating System iOS 16   My Question or Issue When removing a song from the queue, the "REMOVE" button at the bottom has a font inconsi...

Dian

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange moveable artwork

Since the newiphone update, you now have to apply longer pressure in order to swipe forward/back. But then if you leave you finger down for too long you get this ugly mess where the artwork moves and duplicates over the exisitng artwork.What on earth...

Roadie

Since the newiphone update, you now have to apply longer pressure in order to swipe forward/back. But then if you leave you finger down for too long you get this ugly mess where the artwork moves and...

Dian

Spotify Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Can't use AI DJ

Plan: PremiumCountry: USA Device: iPhone 13 Pro, IOS 16.4 My Question or Issue:Hi there, after learning about the new AI DJ option for premium users in the US, I would love to try it out, however after looking through my whole app, (specifically the ...

Newbie

Plan: Premium Country: USA   Device: iPhone 13 Pro, IOS 16.4   My Question or Issue: Hi there, after learning about the new AI DJ option for premium users in the US, I would love...

Not applicable

1030 Views

2 replies

0 likes

  • 1030 Views
  • 2 replies
  • 0 likes

How do I know what exactly is playing?

In the past when an album/playlist would get to the end, related tracks (radio) would start playing automatically.This would be indicated at the top, what the radio was based on. But now all it says is "Playing recommended songs for you" which is mea...

Roadie

In the past when an album/playlist would get to the end, related tracks (radio) would start playing automatically. This would be indicated at the top, what the radio was based on.  But now a...

maxartist23

Roadie

944 Views

2 replies

0 likes

  • 944 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't login on iOS 7.1.2

Plan: PremiumCountry: FranceDevice: iPhone 4SOperating System: iOS 7.1.2 My Question or Issue:I have an older iPhone that doesn't get used for much, other than as a glorified iPod, and occasionally for distraction-free travel (when I need an iPhone w...

Newbie

Plan: Premium Country: France Device: iPhone 4S Operating System: iOS 7.1.2   My Question or Issue: I have an older iPhone that doesn't get used for much, other than as a ...

multicraft35

Visitor

1266 Views

2 replies

0 likes

  • 1266 Views
  • 2 replies
  • 0 likes

Solved!! how to delete local files on iphone from mac

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7) i have done a full re-install on both the phone and mac, moved the files to an external hard ...

Casual Listener

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7)   i have done a full re-install on ...

izihlahla

Casual Listener

1124 Views

1 replies

0 likes

  • 1124 Views
  • 1 replies
  • 0 likes