Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37506 Views

41 replies

10 likes

  • 37506 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103261 Views

115 replies

12 likes

Other
  • 103261 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1336 Views

0 replies

0 likes

iOS
  • 1336 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299354 Views

61 replies

16 likes

  • 299354 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126137 Views

19 replies

38 likes

  • 126137 Views
  • 19 replies
  • 38 likes

Superuser Contribution I’m premium account But still ads

PlanPremiumCountryUS Device(iPhone 12Operating System(iOS 12.1 My Question or Issue I’m premium accountBut ads(both of audio or visual ads) while listening to regular music content I tried this logging out > restarting your device > logging back in t...

Casual Listener

Plan Premium Country US   Device (iPhone 12 Operating System (iOS 12.1   My Question or Issue   I’m premium account But ads(both of audio or visual ads) while listening to...

Not applicable

932 Views

4 replies

0 likes

  • 932 Views
  • 4 replies
  • 0 likes

Search bar and the download button are all gone in the liked song playlist.

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at this point considered in have 2k+ songs in there.

Casual Listener

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at t...

user-removed

Not applicable

5038 Views

4 replies

5 likes

  • 5038 Views
  • 4 replies
  • 5 likes

Superuser Contribution "Something went wrong" when using Hey Siri to play a song

PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemiOS 16.5My Question or IssueWhen I use "Hey Siri" to play a song through Spotify, I initially get an error, and a message that "something went wrong." When I try a second time right after, it...

Newbie

  Plan Premium Country US Device iPhone 14 Pro Max Operating System iOS 16.5 My Question or Issue When I use "Hey Siri" to play a song through Spotify, I initially get an error, and a ...

Dian

Spotify Legend

2303 Views

1 replies

0 likes

  • 2303 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Spotify free) songs from search won’t play

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many times I reload. My internet connection is 100% fine ...

Visitor

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many t...

Dian

Spotify Legend

2325 Views

7 replies

0 likes

  • 2325 Views
  • 7 replies
  • 0 likes

Why can’t i see the lyrics?

When i click on any song i can’t see the lyrics like i usually can.

Casual Listener

When i click on any song i can’t see the lyrics like i usually can.

MintPixels

Casual Listener

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and searched song doesn’t display when I click on it

I clicked on my recently played song and itdidn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. Does anyone know how to fix this? Because I’ve tried updating ...

Newbie

  I clicked on my recently played song and it didn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. D...

Eni

Moderator

653 Views

1 replies

0 likes

Other
  • 653 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to remove ALL downloaded songs

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, that would take way too long.

Newbie

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, ...

OscarDC

Moderator

18018 Views

5 replies

0 likes

  • 18018 Views
  • 5 replies
  • 0 likes

Why aren't my playlists not staying in the custom order I put them in?

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to some irrelevant order. Not sure why the playlists w...

Casual Listener

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to ...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback Continuously Skipping Backwards

PlanPremium CountryUSA DeviceiPhone SE (2020) Operating SystemiOS 16.4.1 My Question or Issue(Spotify Version 8.8.26)When holding down the (<<) button on the iOS Lock Screen to rewind 10s, the app continues skipping backwards continuously, even after...

Regular

Plan Premium   Country USA   Device iPhone SE (2020)   Operating System iOS 16.4.1   My Question or Issue (Spotify Version 8.8.26) When holding down the (<<) b...

OscarDC

Moderator

3793 Views

13 replies

1 likes

  • 3793 Views
  • 13 replies
  • 1 likes

Superuser Contribution Albums not loading

PlanPremium FamilyCountryUSADeviceIphone XOperating SystemIOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error mess...

Newbie

Plan Premium Family Country USA Device Iphone X Operating System IOS 12.2   My Question or Issue   Albums not loading. I am just getting a blank black screen. I can only play mus...

ej808

Visitor

7993 Views

20 replies

21 likes

  • 7993 Views
  • 20 replies
  • 21 likes

Superuser Contribution You are now being redirected

 PlanFamily Premium CountryUSA DeviceiPhone 14 ProOperating SystemiOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did...

Regular

  Plan Family Premium   Country USA   Device iPhone 14 Pro Operating System iOS 16.1   Issue: every single time i minimize the app to do other things on my phone and go bac...

Novy

Moderator

25750 Views

80 replies

17 likes

  • 25750 Views
  • 80 replies
  • 17 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

Newbie

Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5   My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

iOS iPhone app went back to old version?

PlanPremiumCountryUS My Question or IssueAbout a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when someone liked or followed your playlists. A few days ago, it went back...

Newbie

Plan Premium Country US   My Question or Issue About a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when so...

Robert3342

Casual Listener

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Like Icon is missing

PlanPremiumCountryNorwayDeviceIphone 12 Pro MaxOperating SystemIOS 14.2 My Question or IssueMy like icon is missing and when I swipe left on a song, I get the "Add to playlist" promt instead of it adding the song to "liked songs." I've tried clean re...

Casual Listener

Plan Premium Country Norway Device Iphone 12 Pro Max Operating System IOS 14.2   My Question or Issue My like icon is missing and when I swipe left on a song, I get the "Add to playlis...

TimboSlice9

Visitor

1298 Views

3 replies

1 likes

  • 1298 Views
  • 3 replies
  • 1 likes

Superuser Contribution Buttons going unresponsive

PlanPremiumCountryUnited KingdomDeviceiPhone 13 My Question or IssueRecently a few of the buttons have randomly been going unresponsive and don’t start working again for a while later. ‘Delete playlist’ ‘Make playlist private’ and ‘Change Image’ (on ...

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 13   My Question or Issue Recently a few of the buttons have randomly been going unresponsive and don’t start working again for ...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Custom order in playlist not available anymore

PlanPremiumCountry MéxicoDeviceiPhone 12Operating SystemiOS 14.5.1My spotify was updated like 7 days ago and playlist order changed, previous to this version I was able to show playlist based on a custom order, now, I cannot see this option anymore, ...

Casual Listener

Plan Premium Country México Device iPhone 12 Operating System iOS 14.5.1 My spotify was updated like 7 days ago and playlist order changed, previous to this version I was able to show play...

bigunzzz

Roadie

8964 Views

7 replies

0 likes

  • 8964 Views
  • 7 replies
  • 0 likes

Superuser Contribution ios problem

cant play the songs you select abd it forces you to subscribe premium, the option to play songs reverse is disabled ang also cant fast forward song parts to the lyrics you want.PlanFreeCountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Visitor

cant play the songs you select abd it forces you to subscribe premium, the option to play songs reverse is disabled ang also cant fast forward song parts to the lyrics you want. Plan Free Country ...

Vasil

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

[Iphone 14pro] Music will stop and queue will be filled with random "recommended" songs. Love it :D

PlanPremium FamilyCountryEUDeviceIphone 14ProOperating SystemIOS 16.5 My Question or IssueRecently the music will stop playing mid-song (this is the sucky part) and when I command siri or press play myself, the app will start playing "Playing recomme...

Casual Listener

Plan Premium Family Country EU Device Iphone 14Pro Operating System IOS 16.5   My Question or Issue Recently the music will stop playing mid-song (this is the sucky part) and when I co...

655 Views

0 replies

0 likes

  • 655 Views
  • 0 replies
  • 0 likes