Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237245 Views

27 replies

5 likes

  • 237245 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118505 Views

116 replies

13 likes

Other
  • 118505 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
  • 2691 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305413 Views

62 replies

16 likes

  • 305413 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130758 Views

19 replies

38 likes

  • 130758 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify queue and rewind button not working

PlanFreeCountryIndiaDeviceIphone XsOperating SystemiOS 16.5 My Question or IssueMy Spotify accounts ability of queue and rewinding song has disappeared, I can’t even skip to a certain part of a song, I tried methods such as re-downloading but nothing...

Newbie

Plan Free Country India Device Iphone Xs Operating System iOS 16.5   My Question or Issue My Spotify accounts ability of queue and rewinding song has disappeared, I can’t even skip to ...

midhi7

Casual Listener

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Crossfade on Apple TV

PlanPremiumCountryRomaniaDeviceApple TVOperating SystemtvOS Hello,Im running a premium spotify account on an Apple Tv. The question is, am I able to set crossfade between songs on apple TV? Tried multiple times but didn't managed to make it work. Tha...

Visitor

Plan Premium Country Romania Device Apple TV Operating System tvOS   Hello, Im running a premium spotify account on an Apple Tv. The question is, am I able to set crossfade between son...

Not applicable

4343 Views

2 replies

1 likes

  • 4343 Views
  • 2 replies
  • 1 likes

Superuser Contribution Turning off Spotify volume synchronization

PlanFree/PremiumCountryPoland DeviceiPhone 12 miniOperating SystemiOS My Question or IssueCan we have option in setting to turn off volume synchronization between mobile app and other Spotify apps opened in other devices? I fount it very unpleasant -...

Newbie

Plan Free/Premium Country Poland    Device iPhone 12 mini Operating System iOS   My Question or Issue Can we have option in setting to turn off volume synchronization betwee...

Dian

Spotify Legend

725 Views

1 replies

1 likes

  • 725 Views
  • 1 replies
  • 1 likes

Superuser Contribution homescreen

PlanFreeCountryUnited Kingdom,ScotlandDeviceIphone 11Operating SystemiOS 16.5 My Question or Issuerecently there was an instagram story thing where everyone showed the homescreen of their spotifys, but i noticed mine was different from everyone elses...

Newbie

Plan Free Country United Kingdom,Scotland Device Iphone 11 Operating System iOS 16.5   My Question or Issue recently there was an instagram story thing where everyone showed the homesc...

Dian

Spotify Legend

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Superuser Contribution Membership not showing in mobile app

I downloaded the free version of Spotify first. Then, I tried to change to the Premium Individual plan in the mobile app - which I found out I cannot do. So I upgraded and added payment in my account through my desktop computer. However, the upgrade ...

Visitor

I downloaded the free version of Spotify first. Then, I tried to change to the Premium Individual plan in the mobile app - which I found out I cannot do. So I upgraded and added payment in my account...

Dian

Spotify Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone closes and Spotify crashes

Just started happening; six hours ago this was not an issue. I put on a podcast with a timer and when my phone locks, Spotify crashes. There is no issue when the phone is on (it’s been playing in the background without issue) and this has happened mu...

Casual Listener

Just started happening; six hours ago this was not an issue. I put on a podcast with a timer and when my phone locks, Spotify crashes. There is no issue when the phone is on (it’s been playing in the...

Dian

Spotify Legend

673 Views

2 replies

1 likes

  • 673 Views
  • 2 replies
  • 1 likes

Superuser Contribution Lyrics don’t show up

I can’t find the lyrics for any song. I logged out twice and still can’t find it.

Visitor

I can’t find the lyrics for any song. I logged out twice and still can’t find it.

Dian

Spotify Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist in wrong language

When I view my Release Radar playlist, the title, description, and text in the playlist image are all in Korean. Both my system and app language are set to English. Release Radar is the only playlist which does this.

Regular

When I view my Release Radar playlist, the title, description, and text in the playlist image are all in Korean. Both my system and app language are set to English. Release Radar is the only playlist...

AlejaR

Moderator

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes

Superuser Contribution homepage won’t refresh

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issuethe spotify homepage won’t refresh on mobile, like the recommendations at the top haven’t changed for the past few days. have restarted the app, and logged ...

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15   My Question or Issue the spotify homepage won’t refresh on mobile, like the recommendations a...

Qua1044

Visitor

5913 Views

11 replies

3 likes

  • 5913 Views
  • 11 replies
  • 3 likes

Superuser Contribution i need help to renew my account

PlanFree/PremiumCountry Device(iPhone)Operating System(iOS 13) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not wor...

Regular

Plan Free/Premium Country   Device (iPhone) Operating System (iOS 13)   My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wron...

Samsleva

Casual Listener

1094 Views

4 replies

0 likes

  • 1094 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wie kann ich Spotify kontaktieren

Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits

Visitor

Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits

Kiril

Moderator

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Spotify remains on in background on iPadOS

PlanPremiumCountryUnited KingdomDevice(iPad 6th Gen)Operating System(iPadOS 16.5) My Question or IssueFor a little while now Spotify on my iPad keeps draining the battery when left on overnight and I've tried by re-installing the app, turning it off ...

Casual Listener

Plan Premium Country United Kingdom Device (iPad 6th Gen) Operating System (iPadOS 16.5)   My Question or Issue For a little while now Spotify on my iPad keeps draining the battery whe...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t enter text into search field

When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.

Visitor

When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.

Alex

Spotify Legend

4394 Views

1 replies

0 likes

  • 4394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

PlanPremiumCountry DeviceiPhone 12Operating System(iOS 16.5 Windows 10 My Question or IssueWell my local files won’t download, doesn’t even have the download symbol. But all my other local files (165 tracks) are downloaded. This one song just refuses...

Newbie

  Plan Premium Country   Device iPhone 12 Operating System (iOS 16.5 Windows 10   My Question or Issue Well my local files won’t download, doesn’t even have the download sym...

tobibrx

Newbie

906 Views

3 replies

0 likes

  • 906 Views
  • 3 replies
  • 0 likes

Superuser Contribution Download to iOS app stopped working?

PremiumBelgium iPhone X (pro) & MacOS Big Sur A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. I've been using the same method over a year (it worked pretty good), and the ...

Regular

Premium Belgium   iPhone X (pro) & MacOS Big Sur   A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. &...

nickvandyck

Regular

1047 Views

3 replies

0 likes

  • 1047 Views
  • 3 replies
  • 0 likes

Superuser Contribution App and web browser not playing anything.

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

Visitor

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

Eni

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance for my Liked Songs keeps playing the same 'recommendations'.

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a recommendation comes up it is always the same songs ...

Music Fan

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a r...

Alex

Spotify Legend

631 Views

1 replies

1 likes

  • 631 Views
  • 1 replies
  • 1 likes