Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37508 Views

41 replies

10 likes

  • 37508 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103277 Views

115 replies

12 likes

Other
  • 103277 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1336 Views

0 replies

0 likes

iOS
  • 1336 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299359 Views

61 replies

16 likes

  • 299359 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126138 Views

19 replies

38 likes

  • 126138 Views
  • 19 replies
  • 38 likes

Superuser Contribution Carplay home screen changes

The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to. How can I change my home screen to include the items I want? as as rece...

Visitor

The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to.   How can I c...

EB311

Visitor

4614 Views

5 replies

4 likes

  • 4614 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Daily Mixes gone from Made for You on iOS and iPadOS

PlanPremium CountryUnited Kingdom DeviceiPhone 13 Pro, iPad Pro) Operating SystemiOS 16.4.1(a) My Question or IssueRecently my Daily Mixes have disappeared from the Made for You section on the iOS and iPadOS Spotify apps to be replaced by AI DJ. I ha...

Casual Listener

Plan Premium   Country United Kingdom   Device iPhone 13 Pro, iPad Pro)   Operating System iOS 16.4.1(a)   My Question or Issue Recently my Daily Mixes have disappear...

krisr99

Casual Listener

2344 Views

5 replies

1 likes

  • 2344 Views
  • 5 replies
  • 1 likes

Superuser Contribution Problem with queue and Spotify Connect

I'm on a premium family planUsing iPhone 11pro - iOS 13.3.1Spotify ConnectYamaha RX-A670 Receiver - latest firmware as of postdateUSAHave restarted phoneUpdated to latest SpotifyDid a clean uninstall/reinstall of SpotifyProblem has been going on sinc...

Visitor

I'm on a premium family plan Using iPhone 11pro - iOS 13.3.1 Spotify Connect Yamaha RX-A670 Receiver - latest firmware as of postdate USA Have restarted phone Updated to latest Spotify Did a c...

jakestyles

Regular

2206 Views

3 replies

4 likes

  • 2206 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shazam stopped synchronising songs, the fix recommended by Spotify excludes old / previous songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) A lot of users have had an issue with Shazam not uploading new songs to the Shazam playlist on Spotify. According...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   A lot of users have had an is...

vitrioleater

Regular

5062 Views

4 replies

7 likes

Shazam
Shazam Playlist
  • 5062 Views
  • 4 replies
  • 7 likes

Superuser Contribution sorting options not available on iOS device

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 16.5 My Question or IssueI am unable to use the sorting options in the edit playlist menu on my mobile app i have made sure the “custom order” option is checked in the sorting menu, i have uninstall...

Newbie

Plan Free Country USA Device iPhone 8 Operating System iOS 16.5   My Question or Issue I am unable to use the sorting options in the edit playlist menu on my mobile app    ...

Yordan

Moderator

579 Views

1 replies

0 likes

bugs
iOS
sorting
  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution The playlist is not synchronised between devices

PlanPremiumCountryUkraineDeviceiPhone 14 pro maxOperating SystemiOS 16.5Spotify Version8.8.38.508 My Question or Issuewhen I hide music in a playlist, it's not actually hidden, and the playlist is out of sync

Casual Listener

Plan Premium Country Ukraine Device iPhone 14 pro max Operating System iOS 16.5 Spotify Version 8.8.38.508   My Question or Issue when I hide music in a playlist, it's not actually h...

Lyubka

Moderator

923 Views

3 replies

0 likes

  • 923 Views
  • 3 replies
  • 0 likes

Superuser Contribution i don’t have lyrics

my account doesn’t have lyrics, before it did but they suddenly wouldn’t show. when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. however, i don’t have them on my phone now. how do i fix this?

Regular

my account doesn’t have lyrics, before it did but they suddenly wouldn’t show.    when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. howev...

Yordan

Moderator

629 Views

2 replies

1 likes

  • 629 Views
  • 2 replies
  • 1 likes

Superuser Contribution Enhanced won’t stay disabled.

PlanPremiumCountryUsaDeviceiPhone 12 Pro Max. Operating SystemiOS 16 My Question or IssueOnce the enhanced feature came out, I turned it on for one of my playlists, now everytime I leave the app, I have to turn it off always and when I don’t have goo...

Visitor

Plan Premium Country Usa Device iPhone 12 Pro Max.  Operating System iOS  16   My Question or Issue Once the enhanced feature came out, I turned it on for one of my playlists...

Alex

Spotify Legend

1635 Views

10 replies

0 likes

  • 1635 Views
  • 10 replies
  • 0 likes

Superuser Contribution Fast forward and fast rewind exception

PlanPremiumCountry : TaiwanDevice : iPhone 14iOS 16.5My Question or Issue :Connecting to the device, pressing fast forward and fast backward is abnormal and cannot be stopped.

Casual Listener

Plan Premium Country : Taiwan Device : iPhone 14 iOS 16.5 My Question or Issue : Connecting to the device, pressing fast forward and fast backward is abnormal and cannot be stopped.  

Alex

Spotify Legend

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

What'smaximum audio rate Apple Watch can reach when streaming from Spotify?

maximum audio rate Apple Watch SE 2nd gen can reach when streaming from Spotify, Tidal or Apple Music? I assume it's Bluetooth 5.3 but will it be lossless quality? If not, what's the maximum? How much we depend on the quality of earphones being used ...

Casual Listener

maximum audio rate Apple Watch SE 2nd gen can reach when streaming from Spotify, Tidal or Apple Music? I assume it's Bluetooth 5.3 but will it be lossless quality? If not, what's the maximum? How muc...

ToolboxT

Roadie

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

playlist search for songs not working

PlanPremium (duo)CountryUSADeviceIphone 11Operating SystemiOS 16.1.1 My Question or IssueWhen I go into a playlist and search in that playlist songs I have added aren't playing when I tap on them. I am connected to internet and it works when I search...

Visitor

Plan Premium (duo) Country USA Device Iphone 11 Operating System iOS 16.1.1   My Question or Issue When I go into a playlist and search in that playlist songs I have added aren't playi...

ToolboxT

Roadie

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Can't listen to downloadd songs when offine ):

PlanPremiumCountryAustraliaDeviceiPhone XS MaxOperating SystemiOS 16.0 My Question or IssueFor a month or two after I switched plans from Individual to Family, I have downloaded songs on Spotify to listen to offline. However, when I turn off my mobil...

Newbie

Plan Premium Country Australia Device iPhone XS Max Operating System iOS 16.0   My Question or Issue For a month or two after I switched plans from Individual to Family, I have downloa...

ToolboxT

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quick Scrolling

Is there a way to quickly scroll to the bottom of my 700 song-long playlist?Everytime I want to get to my recently added songs, I have to stroke my screen like some sort of dog for atleast 20 seconds.

Casual Listener

Is there a way to quickly scroll to the bottom of my 700 song-long playlist? Everytime I want to get to my recently added songs, I have to stroke my screen like some sort of dog for atleast 20 secon...

Susan_GP

Moderator

6659 Views

3 replies

0 likes

  • 6659 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bobby Darin songs have disappeared on my app. But are on my laptop ver.

I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out and it won't play them. I can see them on my laptop ...

Casual Listener

I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out a...

AlejaR

Moderator

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Revert new update

The most recent Spotify app update is the worst major app update I have ever seen in my life. It guts the app. You've removed or made worse literally every feature I used to navigate my library. Please just change it back. I don't want to hear any**b...

Regular

The most recent Spotify app update is the worst major app update I have ever seen in my life. It guts the app. You've removed or made worse literally every feature I used to navigate my library. Plea...

DrFluffles

Casual Listener

7415 Views

11 replies

61 likes

  • 7415 Views
  • 11 replies
  • 61 likes

local files folder not showing up in library after activating

I previously uploaded a local file to my laptop and it works there, but shows as grayed out on the playlist I put it into on my computer when I tried to open it on my iPhone 8. I switched on "show audio files from this device" under the local files t...

Visitor

I previously uploaded a local file to my laptop and it works there, but shows as grayed out on the playlist I put it into on my computer when I tried to open it on my iPhone 8. I switched on "show au...

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I change back to the old layout?

PlanDuo CountryIsrael DeviceiPhone 14 Pro Operating SystemiOS 16.3 My Question or IssueI want the old layout back. The new layout looks bad, and I don’t like the separation of the status bar it has now.. I liked it when the color was going through al...

Casual Listener

Plan Duo   Country Israel   Device iPhone 14 Pro   Operating System iOS 16.3   My Question or Issue I want the old layout back.   The new layout looks bad, and...

_Kitt_

Visitor

13908 Views

7 replies

6 likes

color
queue
Spotify
status bar
UI
UX
  • 13908 Views
  • 7 replies
  • 6 likes

Remove Podcast Suggestions from Home

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14.2 My Question or Issueplease please please remove the podcast suggestions and the top. I clicked two of these podcasts on accident and now they’re forever stuck on my home page?! I don’t even...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 14.2    My Question or Issue please please please remove the podcast suggestions and the top. I clicked two of these...

BeeEspi

Casual Listener

3419 Views

2 replies

4 likes

  • 3419 Views
  • 2 replies
  • 4 likes

Superuser Contribution New Releases only shows release radar rather than new albums and singles

Plan/PremiumCountryUsDeviceiPhone 10?Operating SystemNewest iOS My Question or IssueWhen going to new releases section in the search tab I only saw release radar where usually it’s that followed by new releases albums and singles. I googled how to fi...

Newbie

  Plan /Premium Country Us Device iPhone 10? Operating System Newest iOS    My Question or Issue When going to new releases section in the search tab I only saw release rada...

Yordan

Moderator

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution bring dj ai to the uk

dj ai isn’t in the uk why is that so there something wrong with the uk can we not have stuff aswell if there’s a date for this sned or i’m getting sick and tired of american getting everything

Casual Listener

dj ai isn’t in the uk why is that so there something wrong with the uk can we not have stuff aswell if there’s a date for this sned or i’m getting sick and tired of american getting everything 

Loneliest_Cabin

Spotify

4042 Views

7 replies

3 likes

  • 4042 Views
  • 7 replies
  • 3 likes