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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37516 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103284 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432019 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299368 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan: PremiumCountry: USADevice: iPhone 8 PlusOperating System: ios 11 My Question or IssueSpotify will randomly change the song while I’m listening on my iPhone. It changes to a completely random song, not saved to my library or playlists. I thought...
Plan: Premium Country: USA Device: iPhone 8 Plus Operating System: ios 11 My Question or Issue Spotify will randomly change the song while I’m listening on my iPhone. It change...
Moderator
3130 Views
5 replies
1 likes
Recently, somebody logged into my account and started listening to their own music on it. I changed my password and it kicked them off, but now my entire listening history and my recommends are completely off-track. what can i do to fix this? is it p...
Recently, somebody logged into my account and started listening to their own music on it. I changed my password and it kicked them off, but now my entire listening history and my recommends are compl...
Moderator
1251 Views
1 replies
0 likes
PlanPremium DuoCountryUSADeviceiPhone 11Operating SystemiOS 16.4.1 My Question or IssueThis is now the second time that my shuffle has become stuck enabled. I have Premium Duo yet I don’t have access to premium features as simple as disabling shuffle...
Plan Premium Duo Country USA Device iPhone 11 Operating System iOS 16.4.1 My Question or Issue This is now the second time that my shuffle has become stuck enabled. I have Premium Du...
Moderator
698 Views
1 replies
0 likes
Aften i have updated my Spotify to version 8.8.37 it crash a lot on my new iPhone 14 Pro PlanPremium Country Danmark Device iPhone 14 Pro Operating SystemiOS 16.5
Aften i have updated my Spotify to version 8.8.37 it crash a lot on my new iPhone 14 Pro Plan Premium Country Danmark Device iPhone 14 Pro Operat...
Moderator
858 Views
1 replies
0 likes
Plan PremiumCountryFrance DeviceiPhone 13Operating SystemIOS 16.4.1Spotify version 8.8.36.571 My Question or IssueRecently, I’m unable to select songs after a certain point in a playlist.
Plan Premium Country France Device iPhone 13 Operating System IOS 16.4.1 Spotify version 8.8.36.571 My Question or Issue Recently, I’m unable to select songs aft...
Not applicable
1713 Views
9 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone 14 proOperating System16.4.1 (a) My Question or Issuepodcasts stops playing randomly. Sometimes it changes to another episode.when returning to the episode i was listening to, 30-60 minutes of listening progress i...
Plan Premium Country Sweden Device iPhone 14 pro Operating System 16.4.1 (a) My Question or Issue podcasts stops playing randomly. Sometimes it changes to another episode. when retu...
Casual Listener
989 Views
3 replies
2 likes
Device8th gen iPadOperating SystemiOS 16.5 My Question or IssueI can’t see my friends’ playlists or activity on my iPad despite it being visible on mobile (Android). I’ve updated my OS, uninstalled and reinstalled spotify, restarted my device, but no...
Device 8th gen iPad Operating System iOS 16.5 My Question or Issue I can’t see my friends’ playlists or activity on my iPad despite it being visible on mobile (Android). I’ve updated my ...
Moderator
535 Views
1 replies
0 likes
hey! So I have an IPhone 14 and I have a family plan for premium. recently, I tried to get the local files folder to work so that I can listen to some of my own music. However, no matter what I do this folder will not show up. Why? Can I get some hel...
hey! So I have an IPhone 14 and I have a family plan for premium. recently, I tried to get the local files folder to work so that I can listen to some of my own music. However, no matter w...
Moderator
575 Views
1 replies
0 likes
PlanPremium FamilyCountryNorwayDeviceiPhone 14 pro maxOperating System My Question or IssueI pay for Premium Family and have two other familiy members signed in. One keeps getting the attached error message when attempting to run Spotify on his iPhon...
Plan Premium Family Country Norway Device iPhone 14 pro max Operating System My Question or Issue I pay for Premium Family and have two other familiy members signed in. One keeps gett...
Moderator
701 Views
1 replies
0 likes
Plan: PremiumCountry: USDevice: iPhone 7Operating System: ios 12.1.4 The thumbs up/thumbs down icons within radio are gone, replaced by a heart and a circle/slash icon. Aside from the general library, the radio feature is hands down the best feature ...
Plan: Premium Country: US Device: iPhone 7 Operating System: ios 12.1.4 The thumbs up/thumbs down icons within radio are gone, replaced by a heart and a circle/slas...
Casual Listener
4736 Views
6 replies
15 likes
PlanPremiumCountryJapan DeviceiPhone 11 Operating SystemiOS 13 My Question or IssueHello, I have a problem with the Lyrics function of Spotify. I am using the Japanese premium version of Spotify which gives me access to the synchronized song lyrics t...
Plan Premium Country Japan Device iPhone 11 Operating System iOS 13 My Question or Issue Hello, I have a problem with the Lyrics function of Spotify. I am using the Japan...
Casual Listener
5299 Views
15 replies
4 likes
Hi everyone, when I play my music (eg in my car) and my wife or kids play music as well on their devices, I can't play my music any more and my Spotify app forces me to play my wife's music! How can we play our own music ?
Hi everyone, when I play my music (eg in my car) and my wife or kids play music as well on their devices, I can't play my music any more and my Spotify app forces me to play my wife's music! How can ...
Visitor
4858 Views
10 replies
0 likes
I have over 1000 songs on my playlist. Suddenly I am only hearing the same songs looping over and over again. About 15 songs or so and it won't play other songs. I took off repeat. I took off autoplay. I was guided by Spotify to remove the app from m...
I have over 1000 songs on my playlist. Suddenly I am only hearing the same songs looping over and over again. About 15 songs or so and it won't play other songs. I took off repeat. I took off autopla...
Newbie
688 Views
1 replies
1 likes
PlanFreeDeviceiPhone 14 So Im on discord calls and Spotify often during work to talk to friends. Before, I could listen to both at the same time and could hear both fine, but suddenly today it started lowering the volume of the podcast/music whenever...
Plan Free Device iPhone 14 So Im on discord calls and Spotify often during work to talk to friends. Before, I could listen to both at the same time and could hear both fine, but suddenly ...
470 Views
0 replies
0 likes
If I am playing my spotify account and my wife then plays her on her phone it cuts mine off or switches to my phone listening to her account. I have the family subscription and we are both registered individually. How can I make it that we can all pl...
If I am playing my spotify account and my wife then plays her on her phone it cuts mine off or switches to my phone listening to her account. I have the family subscription and we are both regi...
Moderator
3998 Views
3 replies
0 likes
DeviceiPhone 12Operating SystemiOS 15.5 My Question or IssueAlbum photos and text become too big when sharing songs on Instagram stories. Clearing and reinstalling Instagram or Spotify does not change. But when I saw other people's Instagram stories,...
Device iPhone 12 Operating System iOS 15.5 My Question or Issue Album photos and text become too big when sharing songs on Instagram stories. Clearing and reinstalling Instagram or Spoti...
Newbie
3775 Views
9 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 16.1 My Question or IssueWhen I press and hold on the dynamic island to bring up my playback controls, the name of the song is covered by the island. It is only a Small UI bug that...
Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 16.1 My Question or Issue When I press and hold on the dynamic island to bring up my playback controls, t...
Newbie
1156 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPad Pro 2018Operating SystemiOS 14.2My Question or IssueThe iOS app for Spotify shuffles all content (albums, playlists, etc) by default and I cannot find where to disable this setting. The green play button always has a l...
Plan Premium Country USA Device iPad Pro 2018 Operating System iOS 14.2 My Question or Issue The iOS app for Spotify shuffles all content (albums, playlists, etc) by default and I cannot fin...
Casual Listener
7815 Views
8 replies
4 likes
The "Connect to Device" feature is very buggy. I use the web application at work since I am not authorized to download the PC app, but I have my Bluetooth headphones connected to my iPhone. I control the music I'm listening to via the web app on my P...
The "Connect to Device" feature is very buggy. I use the web application at work since I am not authorized to download the PC app, but I have my Bluetooth headphones connected to my iPhone. I control...
663 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 5s - yes it is old, so am I, get over it.Operating SystemiOS 12.5.6Spotify version 8.7.4.1352Enhanced playlist will not work for me since the most recent update. It was working fine up to then. My premium account ...
Plan Premium Country Canada Device iPhone 5s - yes it is old, so am I, get over it. Operating System iOS 12.5.6 Spotify version 8.7.4.1352 Enhanced playlist will not work for me since the ...
Casual Listener
5043 Views
9 replies
0 likes
