Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37590 Views

41 replies

10 likes

  • 37590 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103406 Views

115 replies

12 likes

Other
  • 103406 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1339 Views

0 replies

0 likes

iOS
  • 1339 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299391 Views

61 replies

16 likes

  • 299391 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126161 Views

19 replies

38 likes

  • 126161 Views
  • 19 replies
  • 38 likes

Superuser Contribution How to Make Shuffle Default

PlanPremium CountryCanada Device(iPhone Operating System(iOS 16.3 My Question or IssueI go into playlists but I keep noticing that I have to turn shuffle on for every individual setting and I want it to do it automatically. How do I go in and make it...

Visitor

Plan Premium   Country Canada   Device (iPhone    Operating System (iOS 16.3   My Question or Issue I go into playlists but I keep noticing that I have to turn s...

Alex

Spotify Legend

7145 Views

1 replies

5 likes

  • 7145 Views
  • 1 replies
  • 5 likes

Superuser Contribution My local files don't show up in my library

I already watched the official tutorial, and I did all the things that I was supposed to do. I activated the local files and gave permission to the app. But the folder just won't show up when I go to my library. I tried closing and opening the app, b...

Visitor

I already watched the official tutorial, and I did all the things that I was supposed to do. I activated the local files and gave permission to the app. But the folder just won't show up when I go to...

Alex

Spotify Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Names of songs disappear from lock screen

PlanPremiumCountryFinlandDeviceiPhone xrOperating SystemiOS 16.4.1 My Question or IssueHi! I have a problem. When I play music on spotify, names of songs disappears from lock screen. First it seems normal but then it disappears and won’t come back un...

Casual Listener

Plan Premium Country Finland Device iPhone xr Operating System iOS 16.4.1   My Question or Issue Hi! I have a problem. When I play music on spotify, names of songs disappears from lock...

Eni

Moderator

978 Views

6 replies

0 likes

  • 978 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Connect not working with Sonos

My Question or IssueSpotify Connect does not recognize Sonos devices. I am able to play Spotify from within the Sonos app, but not from Spotify. I can use Pandora and Audible from within their apps onto my Sonos. Talked with both Spotify and Sonos cu...

Regular

My Question or Issue Spotify Connect does not recognize Sonos devices. I am able to play Spotify from within the Sonos app, but not from Spotify. I can use Pandora and Audible from within their apps...

r0cket

Casual Listener

12231 Views

28 replies

5 likes

Connect
Troubleshooting
  • 12231 Views
  • 28 replies
  • 5 likes

Superuser Contribution Won’t let me play songs I want

PlanFreeCountry DeviceiPhone 11Operating System My Question or IssueI am new to the app, and in the first week or so of using it, it would let me play any song I wanted from my liked songs playlist, however now it only lets me play on shuffle. Also, ...

Casual Listener

  Plan Free Country   Device iPhone 11 Operating System   My Question or Issue I am new to the app, and in the first week or so of using it, it would let me play any song I w...

Joan

Moderator

29976 Views

11 replies

3 likes

  • 29976 Views
  • 11 replies
  • 3 likes

Superuser Contribution First search result is hidden beneath search bar in playlists

Bug/IssueWhen searching within a playlist the first search result (or the only result if applicable) is hidden beneath the search bar. Pulling the results list downward will reveal the hidden search result but it cannot be selected and played while a...

Newbie

Bug/Issue When searching within a playlist the first search result (or the only result if applicable) is hidden beneath the search bar. Pulling the results list downward will reveal the hidden searc...

DonnyDePaola

Newbie

1680 Views

6 replies

1 likes

  • 1680 Views
  • 6 replies
  • 1 likes

Superuser Contribution Alexa needs a connected accessories to play spotify on this device

I have iphone 11 and I am trying to connect Alexa to spotify, but Alexa tells me I needs a connected accessories to play spotify on this device. I can see that I have successfully added spotify to Alexa and the skill is enabled. any advise ?

Newbie

I have iphone 11 and I am trying to connect Alexa to spotify, but Alexa tells me I needs a connected accessories to play spotify on this device. I can see that I have successfully added spotify to Al...

LuciaArkwright

Visitor

22569 Views

16 replies

0 likes

  • 22569 Views
  • 16 replies
  • 0 likes

Superuser Contribution Liked songs not showing as downloaded

PlanPremiumCountry Device(iPhone 13) My Question or Issuemy liked songs are showing downloaded on my library page. But when I click on my liked songs none of them are downloaded. If I log out and log back in all my liked songs are downloaded but as s...

Newbie

Plan Premium Country   Device (iPhone 13)   My Question or Issue my liked songs are showing downloaded on my library page. But when I click on my liked songs none of them are downlo...

Lyubka

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PC Local Files not Syncing to iPhone

I've got premium, and have used a tower desktop and laptop to upload local files to my Spotify. Apps on my PCs and iPhone are up to date. My iPhone refuses to download the local files I assign to any playlist on my PC. These are the things I've tried...

Casual Listener

I've got premium, and have used a tower desktop and laptop to upload local files to my Spotify. Apps on my PCs and iPhone are up to date. My iPhone refuses to download the local files I assign to any...

Scoobyonpc

Casual Listener

51655 Views

30 replies

7 likes

  • 51655 Views
  • 30 replies
  • 7 likes

can’t add music to queue

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 16.4.1 My Question or Issueso these recent days i have issue with spotify that make me totally upset just because can’t add musics to queue by swiping left altough i have upgrade to premium, i actu...

Newbie

Plan Premium Country   Device iPhone 8 Operating System iOS 16.4.1   My Question or Issue so these recent days i have issue with spotify that make me totally upset just because ca...

Billy-J

Spotify Star

682 Views

1 replies

2 likes

drag to queue
  • 682 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify always tries to live stream songs by default - even when song is downloaded

PlanPremiumCountryUSADeviceiPhone 12Operating SystemLatest iOS My Question or IssueObservation:I have a song X downloaded on my iPhone. I am travelling in a low network road. I go to my downloaded songs and I play X. It takes a few seconds before the...

Visitor

  Plan Premium Country USA Device iPhone 12 Operating System Latest iOS   My Question or Issue Observation: I have a song X downloaded on my iPhone.  I am travelling in a ...

JayRab

Visitor

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Superuser Contribution Opening a shared link removes playlist

PlanPremiumCountrySwitzerlandDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or IssueHellowhen I'm opening a shared link from a friend on my iPhone the Spotify app opens and the currently playing playlist is removed.. Only any already existing ...

Newbie

Plan Premium Country Switzerland Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue Hello when I'm opening a shared link from a friend on my iPhone the Spotify app op...

psygasm

Newbie

843 Views

2 replies

1 likes

iOS
  • 843 Views
  • 2 replies
  • 1 likes

Superuser Contribution Songs are playing in reverse extremely fast

Hi, my songs are playing in reverse extremely fast and i need help. I can’t listen to the songs because the time mark is always negative. I have spotify premium and i’m on a stable wifi connection. It’s the first time something this weird has happene...

Visitor

Hi, my songs are playing in reverse extremely fast and i need help. I can’t listen to the songs because the time mark is always negative. I have spotify premium and i’m on a stable wifi connection. I...

Joan

Moderator

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS app freezes and won’t allow me to change or pause tracks.

PlanFree/PremiumCountry DeviceiPhone 7 Operating SystemIOS My Question or IssueIf I change tracks to quickly the app freezes and won’t allow me to stop the song, change songs, or navigate away to another page. I’m stuck listen to whatever song is pla...

Casual Listener

Plan Free/Premium Country   Device iPhone 7   Operating System IOS   My Question or Issue If I change tracks to quickly the app freezes and won’t allow me to stop the song, ...

Dian

Spotify Legend

1239 Views

1 replies

1 likes

  • 1239 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issue with downloads - iOS

PlanPremiumCountryUnited StatesDeviceiPhone Xs MaxOperating SystemiOS 16.4.1 (a)My Question or IssueThere seems to be an issue with my downloads. My playlist is ~400 songs, and when I try to play music offline, only a few of them load. If someone can...

Regular

Plan Premium Country United States Device iPhone Xs Max Operating System iOS 16.4.1 (a) My Question or Issue There seems to be an issue with my downloads. My playlist is ~400 songs, and when...

CasualJimm

Regular

1422 Views

6 replies

0 likes

  • 1422 Views
  • 6 replies
  • 0 likes

Superuser Contribution Canvas Stopped Working

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 16.4.1 My Question or IssueMy Spotify Canvas stopped working this morning, and the setting is gone from settings

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 16.4.1   My Question or Issue My Spotify Canvas stopped working this morning, and the setting is gone from settin...

AlejaR

Moderator

659 Views

2 replies

1 likes

  • 659 Views
  • 2 replies
  • 1 likes

Spotify on iOS shows song album cover/song title different to song playing on Desktop App

Plan PremiumCountry GermanyDevice iPhone XS, , MacBook Air M1Operating System iOS 16, Monterey Note: In the following text, the playback source is always the Mac, not the iPhone. Hello,for certain songs such as on Discover Weekly, there's the possibi...

Roadie

Plan Premium Country Germany Device iPhone XS, , MacBook Air M1 Operating System iOS 16, Monterey   Note: In the following text, the playback source is always the Mac, not the iPhone. &nbs...

eule_7834

Roadie

1129 Views

1 replies

0 likes

  • 1129 Views
  • 1 replies
  • 0 likes

Superuser Contribution lyric share button missing

PlanPremiumCountryAustraliaDeviceIPhone se 2020Operating System(iOS 16.4 My Question or IssueThe lyric share button has recently disappeared and I don't know why. I wa seeing if i could use it but it is not there. How do I get it back? Please help!

Visitor

Plan Premium Country Australia Device IPhone se 2020 Operating System (iOS 16.4   My Question or Issue The lyric share button has recently disappeared and I don't know why. I wa seeing...

Elmoks

Newbie

4299 Views

6 replies

0 likes

  • 4299 Views
  • 6 replies
  • 0 likes

Superuser Contribution Like button in iOS app

Maybe there are too many trees in order to see the wood…. But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a song?

Music Fan

Maybe there are too many trees in order to see the wood….   But I’m just looking for a way to like a song in the iOS app. When I’m listening to a song on a playlist or a radio how do I like a ...

2ocgqfv-o_war

Music Fan

2430 Views

4 replies

0 likes

  • 2430 Views
  • 4 replies
  • 0 likes