Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37740 Views

41 replies

10 likes

  • 37740 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103442 Views

115 replies

12 likes

Other
  • 103442 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1342 Views

0 replies

0 likes

iOS
  • 1342 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299403 Views

61 replies

16 likes

  • 299403 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126177 Views

19 replies

38 likes

  • 126177 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify starts to play random songs

PlanPremiumCountrySwedenDeviceiphone11Operating System(iOS 10) My Question or IssueHello,Since a couple of dags my spotify account randomly starts playing songs I have not started. And even when I´m not using the app i can start to play music from an...

Casual Listener

Plan Premium Country Sweden Device iphone11 Operating System (iOS 10)   My Question or Issue Hello, Since a couple of dags my spotify account randomly starts playing songs I have not ...

Sweensie

Visitor

1507 Views

5 replies

3 likes

  • 1507 Views
  • 5 replies
  • 3 likes

Superuser Contribution Local files not showing

PlanPremiumCountryThe USDeviceiPhone XROperating SystemiOS 16.4.1 My Question or IssueI have some local files and they just won't show up on my phone. All my systems are completely updated, local files are enabled on both devices, and everything is l...

Newbie

Plan Premium Country The US Device iPhone XR Operating System iOS 16.4.1   My Question or Issue I have some local files and they just won't show up on my phone. All my systems are comp...

Lyubka

Moderator

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Liking song from recently played playlist impossible

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist? Okay, but what about the other 2500+ songs I like to randomly shuffle? None of the below information is required. However, the more you pr...

Regular

When viewing recently played songs in a playlist, unable to easily like song. So I should add it to a playlist?  Okay, but what about the other 2500+ songs I like to randomly shuffle?   ...

sbtrct

Casual Listener

710 Views

2 replies

0 likes

  • 710 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't listen to offline music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanPremiumCountryNew Zealand Device(iPhone 12 pro) Operating System(iOS 16.4.1 a) My Question or Issue when you shuffle music now on the app it only shuffled through 6-10 songs not the whole playlist.

Visitor

Plan Premium Country New Zealand  Device (iPhone 12 pro)  Operating System (iOS 16.4.1 a)    My Question or Issue   when you shuffle music now on the app it only s...

MihailY

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Typing

PlanPremium CountryEngland DeviceiPhone 14pro My Question or IssueHi, I can’t type any word on search for any song.

Newbie

  Plan Premium   Country England   Device iPhone 14pro     My Question or Issue Hi, I can’t type any word on search for any song.  

MihailY

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search bar in Liked Songs Disappears When Smart Shuffle is On

 PlanPremium FamilyCountryTurkey DeviceiPhone 13Operating SystemiOS 16.1.1App Version8.8.32 My Question or IssueAs described in the title, search bar disappears when smart shuffle is turned on. It makes no sense for it to be invisible when smart shuf...

Newbie

  Plan Premium Family Country Turkey   Device iPhone 13 Operating System iOS 16.1.1 App Version 8.8.32   My Question or Issue As described in the title, search bar disappears ...

Eni

Moderator

643 Views

1 replies

1 likes

  • 643 Views
  • 1 replies
  • 1 likes

Solved!! Chrome 71 returns "unsupportes browser" on iOS

Plan PremiumDevice iPadOperating System iOS 10.3.3 Trying to run spotify on old iPad. I know, i know: Even the last Spotify app for this iOS version (Spotify iOS 8.8) will not work as per " Login fails on iPad 4th Generation iOS 10.3.3 - The Spotify ...

Newbie

Plan Premium Device iPad Operating System iOS 10.3.3   Trying to run spotify on old iPad.   I know, i know: Even the last  Spotify app for this iOS version (Spotify iOS...

ParentalControl

Composer

2016 Views

1 replies

0 likes

  • 2016 Views
  • 1 replies
  • 0 likes

Some of my downloaded music wont play offline

PlanPremiumCountryAustraliaDeviceiPhone 14 Pro Max Operating SystemiOS 16.4.1(a) My Question or IssueSo I have a lottt of music downloaded and usually listening offline works perfectly fine, but now if im offline I can’t listen to selected artists (y...

Newbie

Plan Premium Country Australia Device iPhone 14 Pro Max  Operating System iOS 16.4.1(a)   My Question or Issue So I have a lottt of music downloaded and usually listening offline ...

OneByBoo

Roadie

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Jumping back to the top

PlanPremiumCountryUK DeviceiPhone X Operating SystemiOS 15.5 App Version 8.7.46.1678 I updated the app today and every time I scroll down and press and album or playlist when I go back it jumps to the top of the main page. Example I scrolled down to ...

Music Fan

Plan Premium Country UK   Device iPhone X   Operating System iOS 15.5   App Version  8.7.46.1678   I updated the app today and every time I scroll down and pr...

Emman25

Visitor

12065 Views

32 replies

0 likes

  • 12065 Views
  • 32 replies
  • 0 likes

Superuser Contribution Luis

Me dice que alcance el límite de dispositivos y no puedo descargar música

Newbie

Me dice que alcance el límite de dispositivos y no puedo descargar música 😕 

Eni

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution music is not playing offline

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me what to do.

Visitor

Hi there, unfortunately, the songs that I liked and downloaded on my device do not turn on offline. I don't know why this is happening given that I have a student premium subscription. Please tell me...

Eni

Moderator

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists Songs Won’t Download

over the last few weeks, none of my playlist songs will download. When I open any playlist, the download arrow icon just spins and spins. I have tried all the suggested troubleshooting steps (clear cache, update app, clear downloads, uninstall and re...

Casual Listener

over the last few weeks, none of my playlist songs will download.  When I open any playlist, the download arrow icon just spins and spins.    I have tried all the suggested troublesho...

MihailY

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify still playing on phone as well as speaker

PlanPremiumCountryUKDeviceiPhone 13 proOperating SystemiOS iOS 16.4.1 (20E252) My Question or IssueAbout two weeks ago when I try to transfer playback from my phone to a remote speaker (Amazon Echo) it plays on on the remote device but still plays on...

Newbie

Plan Premium Country UK Device iPhone 13 pro Operating System iOS iOS 16.4.1 (20E252)   My Question or Issue About two weeks ago when I try to transfer playback from my phone to a...

OscarDC

Moderator

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Displaying wrong Artist Bio under new feature

My Question or IssueWhy is everyone’s artist bio preview Taylor Swift’s? Taylor Swift‘s Artist Bio is provided under new artist bio preview feature when on the currently playing song page (see attached screenshots).This occurs even though the artist ...

Newbie

My Question or Issue Why is everyone’s artist bio preview Taylor Swift’s?   Taylor Swift‘s Artist Bio is provided under new artist bio preview feature when on the currently playing song page...

Dian

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution “Hide” button not working

I don’t really like Katy Perry’s newer songs so I tried to hide one of them when it started to play when I was listening to my “Suggested Songs” playlist. I included a video where I try pressing on the button multiple times to no avail. Is it possibl...

Casual Listener

I don’t really like Katy Perry’s newer songs so I tried to hide one of them when it started to play when I was listening to my “Suggested Songs” playlist. I included a video where I try pressing on t...

Alex

Spotify Legend

1734 Views

1 replies

0 likes

  • 1734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics close by themselves

Whenever I click on the lyrics to expand them, they close by themselves and exit out of the song that is currently playing. This only seems to happen when I am scrolling and then click the lyrics. (Video attached) It does not happen when I do not scr...

Casual Listener

Whenever I click on the lyrics to expand them, they close by themselves and exit out of the song that is currently playing. This only seems to happen when I am scrolling and then click the lyrics. (V...

Dian

Spotify Legend

634 Views

3 replies

0 likes

iOS
  • 634 Views
  • 3 replies
  • 0 likes

Bring back quickly “liking” a song from the actions menu

In the iOS app, it was possible to “like” a song from the kabab menu, but now you’ve introduced an additional click by having to select “add to playlist”, then select liked songs. Please bring back the quick action of liking a song from the menu. It’...

Casual Listener

In the iOS app, it was possible to “like” a song from the kabab menu, but now you’ve introduced an additional click by having to select “add to playlist”, then select liked songs. Please bring back t...

OscarDC

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

I hate suggested tracks. How do I get rid of them?

Whenever I'm listening to an artist's album on Spotify that I've never heard before, I get super excited -- especially when it just comes out. Yet for some reason, all of these annoying suggested tracks get in the way. In fact, it's gotten so frustra...

Newbie

Whenever I'm listening to an artist's album on Spotify that I've never heard before, I get super excited -- especially when it just comes out. Yet for some reason, all of these annoying suggested tra...

Dud950

Regular

698 Views

1 replies

1 likes

Help
  • 698 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing queue being changed automatically after pause/play action

Hi,I'm using Spotify 3.3.0 on iOS 8.3, iPhone.I recentlly found that the playing queue would be changed automatically when I pause then play again on iPhone.It seems like if you pause then play again, some how the way you play an album will be change...

Casual Listener

Hi, I'm using Spotify 3.3.0 on iOS 8.3, iPhone. I recentlly found that the playing queue would be changed automatically when I pause then play again on iPhone. It seems like if you pause then...

MihailY

Moderator

794 Views

2 replies

2 likes

  • 794 Views
  • 2 replies
  • 2 likes