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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37837 Views

41 replies

10 likes

  • 37837 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103459 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1344 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299406 Views

61 replies

16 likes

  • 299406 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126181 Views

19 replies

38 likes

  • 126181 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution iOS app loading indefinetly - no access to music

PlanPremiumDeviceiPhone 14Operating SystemiOS 16.4.1 but already had the issue on the earlier version tooMy Question or IssueImpossible to use the app and listen to music since Friday 21st April. When I open the app i arrive to the home page (which d...

Casual Listener

Plan Premium Device iPhone 14 Operating System iOS 16.4.1 but already had the issue on the earlier version too My Question or Issue Impossible to use the app and listen to music since Friday...

O_neeey

Casual Listener

784 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Podcast’s New Episodes only reaches so far back

PlanPremiumCountryUkDeviceiPhone 13 ProOperating SystemiOS 16.4.1 My Question or IssueSince a week ago or so, I can only scroll less than a day’s worth of podcast releases in the New Episodes playlist before I reach the end of the list.

Casual Listener

Plan Premium Country Uk Device iPhone 13 Pro Operating System iOS 16.4.1   My Question or Issue Since a week ago or so, I can only scroll less than a day’s worth of podcast releases in...

MihailY

Moderator

1390 Views

8 replies

1 likes

  • 1390 Views
  • 8 replies
  • 1 likes

Superuser Contribution Stuck on downloaded music

PlanForward /PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Forward /Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...

AlejaR

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicates

PlanPremiumCountryukDevice(iPhone seOperating System(iOS 10My Question or IssueSpotify no longer notifys me when i'm about to add a duplicate song to a playlist- and I mean literlaly the same, from the same album etc. When I go to delete the duplicat...

Visitor

Plan Premium Country uk Device (iPhone se Operating System (iOS 10 My Question or Issue Spotify no longer notifys me when i'm about to add a duplicate song to a playlist- and I mean literlal...

AlejaR

Moderator

850 Views

1 replies

1 likes

  • 850 Views
  • 1 replies
  • 1 likes

A capa da minha playlist não atualiza!

Alterei a foto da cala de uma playlist, confirmei e tudo parecia certo. Porém a antiga foto permanece aparecendo.no meu perfil na área das playlists públicas a nova foto aparece na miniatura, mas assim que eu entro, surge a antiga!

Casual Listener

Alterei a foto da cala de uma playlist, confirmei e tudo parecia certo. Porém a antiga foto permanece aparecendo. no meu perfil na área das playlists públicas a nova foto aparece na miniatura, mas a...

Bittencourt

Spotify Star

4596 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Playlist custom sorting bug

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating SystemiOS 16.4.1Spotify version: 8.8.32.533 My Question or Issuewhen I go to sort tracks in a playlist, the list automatically scrolls upwards for each track I moveI have also reinstalled Spotify, l...

Music Fan

Plan Premium Country Italy Device iPhone 13 Pro Operating System iOS 16.4.1 Spotify version: 8.8.32.533   My Question or Issue when I go to sort tracks in a playlist, the list automat...

Lyubka

Moderator

505 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution cannot see last track while playing a song ios app

When I am currently playing a song, and then I want to add the last song to the queue it's not visible because of the popover of the current playing song so the scroll view is getting cut off.

Newbie

When I am currently playing a song, and then I want to add the last song to the queue it's not visible because of the popover of the current playing song so the scroll view is getting cut off.

MihailY

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not showing up in Recently Played

I just played an EP, and realised none of the songs are showing up in Recently Played. What's going on - why aren't any of the songs showing up? There are so many bugs all the time with Spotify, it's quite ridiculous!

Roadie

I just played an EP, and realised none of the songs are showing up in Recently Played.   What's going on - why aren't any of the songs showing up?   There are so many bugs all the ...

maxartist23

Roadie

638 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Button sounds on music widget on the iPhone lock screen using headphones

I suddenly got button sounds on the system music control widget on the lock screen. They can only be heard when using wired headphones, I tried different models. In the case of the built-in speaker and bluetooth speaker, they disappear. Please tell m...

Visitor

I suddenly got button sounds on the system music control widget on the lock screen. They can only be heard when using wired headphones, I tried different models. In the case of the built-in speaker a...

marcgabgab

Visitor

2656 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Volume from phone ignored when connected to network speakers

DeviceiPhone 14Operating SystemiOS My Question or IssueWhenever I connect to network speakers spotify ignores the phone volume so I can't contorl the music volume from the phone anymore. (This used to work reliably, now most, but apparently not all, ...

Casual Listener

Device iPhone 14 Operating System iOS   My Question or Issue Whenever I connect to network speakers spotify ignores the phone volume so I can't contorl the music volume from the phone anym...

Joan

Moderator

1201 Views

4 replies

1 likes

  • 1201 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Mobile][Playlists] Search bar within playlists for iPhone

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which.

Regular

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which. 

MrLachesis

Newbie

3762 Views

13 replies

4 likes

Mobile
Playlists
  • 3762 Views
  • 13 replies
  • 4 likes

Superuser Contribution Sounds quality poor service issues server problems

Your app lagging bug sounds streaming difficulty loading issues sound not clear response app iOS devices team not responding all music not see

Visitor

Your app lagging bug sounds streaming difficulty loading issues sound not clear response app iOS devices team not responding all music not see 

MihailY

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

New iPhone 14 loads my wife's playlists won't load my own

PlanPremiumCountryusaDevice iPhone 14 Pro Max 128Operating SystemiOS 16.2Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own. Tried signing out and signing back in, same issue. Tried deleting from the ...

Casual Listener

Plan Premium Country usa Device iPhone 14 Pro Max 128 Operating System iOS 16.2 Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own.  Tr...

DraytonG

Regular

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Spotify Premium subscription

Hi! I’m from Quebec, I have an IPhone 11im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription. It work with none of them. How can I subscribe to it? Do they have a phone number ...

Visitor

Hi! I’m from Quebec, I have an IPhone 11 im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription.  It work with none of t...

Billy-J

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iPhone] App keeps crashing

PlanPremiumCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.2.1) My Question or IssueWhenever I open the spotify app on my iphone, it crashes within seconds of opening if my phone is connected to the internet or set to online but it works...

Casual Listener

  Plan Premium Country United Kingdom Device (iPhone X) Operating System (iOS 15.2.1)   My Question or Issue Whenever I open the spotify app on my iphone, it crashes within secon...

user-removed

Not applicable

7285 Views

26 replies

1 likes

  • 7285 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded songs show pending download and preventing play when streaming signal low

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.0.2My Question or IssueTldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app on airplane mode, at which point they immediately have green arrows and ...

Casual Listener

Plan Premium Country UK Device iPhone 13 Operating System iOS 16.0.2 My Question or Issue Tldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app o...

Tinkerbell3

Casual Listener

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

Superuser Contribution Filter option in Your Library

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened. For example, upon opening the app, I go to You Library and would expect my previous option, the 'Playlists' filter, to still ...

Roadie

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened.   For example, upon opening the app, I go to You Library and would ...

Jenjam

Roadie

690 Views

2 replies

1 likes

  • 690 Views
  • 2 replies
  • 1 likes

Superuser Contribution Queues Wrong Songs

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help

Newbie

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help🙏      

AlejaR

Moderator

1201 Views

3 replies

3 likes

  • 1201 Views
  • 3 replies
  • 3 likes