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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37495 Views

41 replies

10 likes

  • 37495 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103242 Views

115 replies

12 likes

Other
  • 103242 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1335 Views

0 replies

0 likes

iOS
  • 1335 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299351 Views

61 replies

16 likes

  • 299351 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126133 Views

19 replies

38 likes

  • 126133 Views
  • 19 replies
  • 38 likes

Superuser Contribution Phone closes and Spotify crashes

Just started happening; six hours ago this was not an issue. I put on a podcast with a timer and when my phone locks, Spotify crashes. There is no issue when the phone is on (it’s been playing in the background without issue) and this has happened mu...

Casual Listener

Just started happening; six hours ago this was not an issue. I put on a podcast with a timer and when my phone locks, Spotify crashes. There is no issue when the phone is on (it’s been playing in the...

Dian

Spotify Legend

652 Views

2 replies

1 likes

  • 652 Views
  • 2 replies
  • 1 likes

Superuser Contribution Lyrics don’t show up

I can’t find the lyrics for any song. I logged out twice and still can’t find it.

Visitor

I can’t find the lyrics for any song. I logged out twice and still can’t find it.

Dian

Spotify Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist in wrong language

When I view my Release Radar playlist, the title, description, and text in the playlist image are all in Korean. Both my system and app language are set to English. Release Radar is the only playlist which does this.

Regular

When I view my Release Radar playlist, the title, description, and text in the playlist image are all in Korean. Both my system and app language are set to English. Release Radar is the only playlist...

AlejaR

Moderator

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
  • 0 likes

Superuser Contribution homepage won’t refresh

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issuethe spotify homepage won’t refresh on mobile, like the recommendations at the top haven’t changed for the past few days. have restarted the app, and logged ...

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15   My Question or Issue the spotify homepage won’t refresh on mobile, like the recommendations a...

Qua1044

Visitor

5636 Views

11 replies

3 likes

  • 5636 Views
  • 11 replies
  • 3 likes

Superuser Contribution i need help to renew my account

PlanFree/PremiumCountry Device(iPhone)Operating System(iOS 13) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not wor...

Regular

Plan Free/Premium Country   Device (iPhone) Operating System (iOS 13)   My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wron...

Samsleva

Casual Listener

1042 Views

4 replies

0 likes

  • 1042 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wie kann ich Spotify kontaktieren

Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits

Visitor

Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits

Kiril

Moderator

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Spotify remains on in background on iPadOS

PlanPremiumCountryUnited KingdomDevice(iPad 6th Gen)Operating System(iPadOS 16.5) My Question or IssueFor a little while now Spotify on my iPad keeps draining the battery when left on overnight and I've tried by re-installing the app, turning it off ...

Casual Listener

Plan Premium Country United Kingdom Device (iPad 6th Gen) Operating System (iPadOS 16.5)   My Question or Issue For a little while now Spotify on my iPad keeps draining the battery whe...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t enter text into search field

When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.

Visitor

When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.

Alex

Spotify Legend

4315 Views

1 replies

0 likes

  • 4315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

PlanPremiumCountry DeviceiPhone 12Operating System(iOS 16.5 Windows 10 My Question or IssueWell my local files won’t download, doesn’t even have the download symbol. But all my other local files (165 tracks) are downloaded. This one song just refuses...

Newbie

  Plan Premium Country   Device iPhone 12 Operating System (iOS 16.5 Windows 10   My Question or Issue Well my local files won’t download, doesn’t even have the download sym...

tobibrx

Newbie

873 Views

3 replies

0 likes

  • 873 Views
  • 3 replies
  • 0 likes

Superuser Contribution Download to iOS app stopped working?

PremiumBelgium iPhone X (pro) & MacOS Big Sur A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. I've been using the same method over a year (it worked pretty good), and the ...

Regular

Premium Belgium   iPhone X (pro) & MacOS Big Sur   A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. &...

nickvandyck

Regular

1028 Views

3 replies

0 likes

  • 1028 Views
  • 3 replies
  • 0 likes

Superuser Contribution App and web browser not playing anything.

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

Visitor

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

Eni

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance for my Liked Songs keeps playing the same 'recommendations'.

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a recommendation comes up it is always the same songs ...

Music Fan

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a r...

Alex

Spotify Legend

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify now playing bar disappearing + VPN issue

bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears and killing the app doesn't bring it back, playing ...

Regular

bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears ...

Vasil

Moderator

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same song starts to play in middle of every song

Hi all, Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutzy (attached image). I am unsure if Spotify chose this song t...

Casual Listener

Hi all,   Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutz...

AlejaR

Moderator

1679 Views

3 replies

1 likes

  • 1679 Views
  • 3 replies
  • 1 likes

Superuser Contribution Change Order of Tracks in favorite playlist

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 16.5 Hi, so I have the native favorite playlist and when I tap the heart the track is being added to it. On my Mac they are all in the right order, but on my iPhone they are exactly the othe...

Casual Listener

Plan Premium Country Germany Device iPhone 11 Operating System iOS 16.5   Hi,  so I have the native favorite playlist and when I tap the heart the track is being added to it. On m...

OscarDC

Moderator

3582 Views

5 replies

0 likes

  • 3582 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jeg har nå abonnert på Premium Duo. Hvordan får jeg oppgradert appen på iOS

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

Visitor

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

AlejaR

Moderator

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify and facebook logged out

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

Visitor

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

Alex

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes