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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245168 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129782 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3216 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309302 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133096 Views

19 replies

38 likes

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  • 19 replies
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Solved!! iPod touch

Hello, i just wanted to know if it´s possible to use spotify premium with an iPod touch 5. is it possible to listen to my playlists, which i made offline available, without an internet connection ? thanks for your help

Casual Listener

Hello,  i just wanted to know if it´s possible to use spotify premium with an iPod touch 5.  is it possible to listen to my playlists, which i made offline available, without an interne...

tonymt_11

Casual Listener

760 Views

2 replies

0 likes

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Solved!! Current state of ipod touch synchronization?

Dear all, a few days ago I read that Spotify supports iPod synchronization and gave it a whirl. After a couple of frustrating attempts, I finally learned that my iPod nano actually only supports local mp3s and not Spotify songs made available offline...

Casual Listener

Dear all,   a few days ago I read that Spotify supports iPod synchronization and gave it a whirl. After a couple of frustrating attempts, I finally learned that my iPod nano actually only su...

MattSuda

Spotify Star

825 Views

3 replies

0 likes

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Solved!! Spotify & iPod - offline listening

I saw that only Classic, Shuffle and Nano aren't supported by Spotify for offline listening. Is it going to be possible on iPod Touch then? I would like to listen to offline Spotify music on other device than my iPhone (memory savings ). Will be than...

Regular

I saw that only Classic, Shuffle and Nano aren't supported by Spotify for offline listening. Is it going to be possible on iPod Touch then? I would like to listen to offline Spotify music on other de...

milcasolorio-us

Newbie

9746 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify not showing up on iPad

I recently installed Spotify on my iPad Air but the app is not showing up on the device. I try to open from the App Store and it doesn't work as we'll. Please help!! Thank you

Casual Listener

I recently installed Spotify on my iPad Air but the app is not showing up on the device. I try to open from the App Store and it doesn't work as we'll. 😞 Please help!! Thank you

Jordi

Community Legend

686 Views

3 replies

0 likes

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  • 3 replies
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Is spotify listening....local files

I no longer have a computer. I have a tablet running android...kitkat, android phone and I pad. However, how do I listen to my local music files that I have stored on my tablet? All your solutions talk about a PC playlist. Spotify is beginning to loo...

Gig Goer

I no longer have a computer. I have a tablet running android...kitkat, android phone and I pad.  However, how do I listen to my local music files that I have stored on my tablet? All your soluti...

445 Views

0 replies

0 likes

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Music won't play unless app is open

I'm playing some banging tunes, but if i want to do something else which means closing the app, the music stops until the app is reopened. This wasn't an issue on my 4s but has been since I got my 6. Any ideas?

Newbie

I'm playing some banging tunes, but if i want to do something else which means closing the app, the music stops until the app is reopened. This wasn't an issue on my 4s but has been since I got my 6....

1867 Views

0 replies

0 likes

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Can't Control iPhone in "Connect"

Just shifted to Premium using 3 devices- iPad, iPhone5S and PC. When I activate "Connect", all 3 devices appear but the iPhone has a note "Premium Only". And it does not turn green, unlike the other 2 when i click on them. For the PC and the ipad, th...

Newbie

Just shifted to  Premium   using 3 devices- iPad, iPhone5S and PC. When I activate "Connect", all 3 devices appear but the iPhone has a note "Premium Only". And it does not turn green,...

414 Views

0 replies

0 likes

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Spotify not opening

I am unable to open Spotify on my Mac retina display powerbook. I reinstalled software and the same problem occurs:When I try to open, the small Spotify window appears with "initializing" but only for a SPLIT second. It actually took me several goes ...

Casual Listener

I am unable to open Spotify on my Mac retina display powerbook. I reinstalled software and the same problem occurs: When I try to open, the small Spotify window appears with "initializing" but onl...

Erkan_Yılmaz

Community Legend

509 Views

1 replies

0 likes

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  • 1 replies
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I can't figure out how to get the holiday deal on the spotify app

So I don't have a credit card or anything so I use my Apple ID and money on my apple account to buy things on my apps. I want to get the spotify premium deal but I can't on the app or I have to wait and see if an add comes up but there hasn't been on...

Newbie

So I don't have a credit card or anything so I use my Apple ID and money on my apple account to buy things on my apps. I want to get the spotify premium deal but I can't on the app or I have to wait ...

OviiiOne

Community Legend

434 Views

1 replies

0 likes

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  • 1 replies
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Local file songs not playing after iPhone 6 restore

Hello,So I have a few playlists on my spotify playing in offline mode (sync'd all the playlists as I wanted to save data) playing just fine on my iPhone 5. After I backed it up and restored everything when I got my iPhone 6 none of the local file son...

Casual Listener

Hello, So I have a few playlists on my spotify playing in offline mode (sync'd all the playlists as I wanted to save data) playing just fine on my iPhone 5. After I backed it up and restored every...

zet

Casual Listener

900 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Default song

I have a playlist active on my phone, but when I get out of my car and come back later if I don't change the source (leave it on bluetooth), it defaults to the same song every time, a song not on the playlist that spotify is on. Very annoying. Though...

Newbie

I have a playlist active on my phone, but when I get out of my car and come back later if I don't change the source (leave it on bluetooth), it defaults to the same song ever...

749 Views

0 replies

0 likes

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Activity Feed "An error occurred"

My activity feed will not work. I have re-tried it a great number of times and it still wont work. Also, my dad wants to see my recent activity and he is following me but it the recent feed doesn't work there either. (my parents are a bit overprotect...

Regular

My activity feed will not work. I have re-tried it a great number of times and it still wont work. Also, my dad wants to see my recent activity and he is following me but it the recent feed doesn't w...

NeedHelpPlease

Casual Listener

545 Views

1 replies

0 likes

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Just started my premium trial, but can't play specific songs!

I just got the Spotify app on my iPhone 6, and immediately started my Premium 7-day trial, but I cannot play specific songs or albums in order. I thought this was one of the perks of Premium. How do I fix this?

Newbie

I just got the Spotify app on my iPhone 6, and immediately started my Premium 7-day trial, but I cannot play specific songs or albums in order. I thought this was one of the perks of Premium. How...

369 Views

0 replies

0 likes

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Premium Trial

Hi there I clicked on "Try Spotify Premium for 7 days for free", but I did not meant to. What can I do now to cancel this service? I'm afraid that, after the 7 trial days, I'll have to pay for it. Can anyone help me?

Newbie

Hi there I clicked on "Try Spotify Premium for 7 days for free", but I did not meant to. What can I do now to cancel this service? I'm afraid that, after the 7 trial days, I'll have to pay f...

OviiiOne

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Can't skip tracks using garmin vivosmart.

I have a vivosmart wrist band but I can't seem to control spotify using it. I may require spotify to be the iPhone's default player. Is there anyway to make this work?

Casual Listener

I have a vivosmart wrist band but I can't seem to control spotify using it. I may require spotify to be the iPhone's default player. Is there anyway to make this work?

Hjr91

Casual Listener

8449 Views

2 replies

0 likes

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Problem w/ Saving Songs

I've noticed recently that songs that I just so happen to have on my iTunes will not be saved and available offline through Spotify. For example, I have "All I Want" by ADTR in my iTunes playlist, but when I try to save it through Spotify, it won't g...

Newbie

I've noticed recently that songs that I just so happen to have on my iTunes will not be saved and available offline through Spotify. For example, I have "All I Want" by ADTR in my iTunes playlist, bu...

MattSuda

Spotify Star

416 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Syncing problems

I just bought a new iPhone 64 GB after i sold my 16 GB. So now i have to sync my offline playlist again. But the syncing stops every 2 minutes and i have to restart my spotify app to get it going again. Does anyone have the same issue and know how to...

Casual Listener

I just bought a new iPhone 64 GB after i sold my 16 GB.   So now i have to sync my offline playlist again. But the syncing stops every 2 minutes and i have to restart my spotify app to get i...

MattSuda

Spotify Star

696 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Premium

I bought itunes card and i want spotify premium but i saw in my email that i can have for 3 months premium for only $29 pesos, How can I use my itunes money with that promotion?

Newbie

I bought itunes card and i want spotify premium but i saw in my email that i can have for 3 months premium for only $29 pesos, How can I use my itunes money with that promotion?

MattSuda

Spotify Star

742 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Perium but no syncing

I have Perium but when I try to sync, the green arrow does't appear,only a white arrow, on every playlist, on over 500 songs. I have an iPhone 5 and is up to date. Help Please!

Newbie

I have Perium but when I try to sync, the green arrow does't appear,only a white arrow, on every playlist, on over 500 songs. I have an iPhone 5 and is up to date. Help Please!

Merik

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes