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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240848 Views

27 replies

5 likes

  • 240848 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123200 Views

119 replies

13 likes

Other
  • 123200 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2873 Views

0 replies

0 likes

iOS
  • 2873 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307059 Views

62 replies

16 likes

  • 307059 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131675 Views

19 replies

38 likes

  • 131675 Views
  • 19 replies
  • 38 likes

Solved!! Lost Playlists on ipone but still there on pc

Hi, After upgrading to premium, all my playlists are gone on my iphone. They are however still there when i access the account from my pc. Also the search function is no longer working on the iphone. All i get is the message: an error occured. Have t...

Casual Listener

Hi,   After upgrading to premium, all my playlists are gone on my iphone. They are however still there when i access the account from my pc.   Also the search function is no longer...

polarsverige

Casual Listener

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
  • 0 likes

Playlists not appearing on my Public Profile

The last two playlists I have made do not seem to be appearing on my public profile despite people subscribing to them. Playlists are listed in order of most subscribed then in a descending order. However they do not appear despite being within these...

Community Legend

The last two playlists I have made do not seem to be appearing on my public profile despite people subscribing to them. Playlists are listed in order of most subscribed then in a descending order. Ho...

Gidyin

Community Legend

1054 Views

2 replies

0 likes

  • 1054 Views
  • 2 replies
  • 0 likes

Is ANYBODY listening - THIS close to jacking it in...

Tried to get used to new interface before posting Come across nobodywho likes it Slow - v e r y l a g g y Less is more Got to point of re instalkling older version every time log on despite trying to write gost text files .exe etc as shown online eve...

Newbie

Tried to get used to new interface before posting Come across nobodywho likes it  Slow - v e r y  l a g g y  Less is more  Got to point of re instalkling older version eve...

Grace

Spotify

1055 Views

2 replies

1 likes

  • 1055 Views
  • 2 replies
  • 1 likes

iPhone 5 Offline mode

Hello, I have noticed over the past few weeks and most recently as AT&T has notified me that I am greatly approaching my 2GB Data Cap as I did more research I noticed that the most data being used is when I use spotify at the gym. I downloaded an pla...

Casual Listener

Hello,   I have noticed over the past few weeks and most recently as AT&T has notified me that I am greatly approaching my 2GB Data Cap as I did more research I noticed that the most dat...

andymcb

Newbie

2909 Views

3 replies

0 likes

  • 2909 Views
  • 3 replies
  • 0 likes

Solved!! Local files will not sync

I have an iPod touch updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the tracks and I can't play them. WHY?? Also, it would be nice to just s...

Music Fan

I have an iPod touch updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the tracks and I can'...

unsurety

Music Fan

3940 Views

2 replies

0 likes

ipod
problem
touch
  • 3940 Views
  • 2 replies
  • 0 likes

Greyed out tracks after cancellation

Hi, A couple days ago my Spotify was cancelled, all good. But ever since my iPhone wont let me play any tracks, they are all greyed out, but if I click shuffle it plays (in shuffle obvs). 'Offline Mode' and 'Available Offline' are off. Theres a scree...

Casual Listener

Hi, A couple days ago my Spotify was cancelled, all good. But ever since my iPhone wont let me play any tracks, they are all greyed out, but if I click shuffle it plays (in shuffle obvs). 'Offline Mo...

dinomight

Spotify Star

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

iPhone 5 won´t sync

I am choosing "Manually choose playlists to sync" in Spotify to sync a few albums to my iPhone 5, but they do not show up on my phone. How difficult can it be?

Visitor

I am choosing "Manually choose playlists to sync" in Spotify to sync a few albums to my iPhone 5, but they do not show up on my phone. How difficult can it be?

user-removed

Not applicable

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Share and Play Group

Ipad / iphone iosWas enjoying spotify until nowWant to share playlist with another spotify user. (Non facebook)Search in 'friends' entering spotify user name......does not workInputting 'spotify:user:USERNAME' in general search brings up user but the...

Newbie

Ipad / iphone ios Was enjoying spotify until now Want to share playlist with another spotify user. (Non facebook) Search in 'friends' entering spotify user name......does not work Inputting '...

Peter__

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Spotify Connect does not work between iOS and Windows 7 on LAN (not WiFi)

Is there a way to use the remote control feature to control Windows Spotfiy on a computer that is plugged into ethernet from an iPhone on the same network?

Newbie

Is there a way to use the remote control feature to control Windows Spotfiy on a computer that is plugged into ethernet from an iPhone on the same network?

Peter__

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Missing scroller on iPhones

Hi, I used to use Spotify on Android and there was a very convenient scroller on playlist that was thick enough to scroll fast back down to the end of the playlist. This never existed on iPhones. Is there any way of having this request heard from Spo...

Gig Goer

Hi,    I used to use Spotify on Android and there was a very convenient scroller on playlist that was thick enough to scroll fast back down to the end of the playlist. This never existe...

Elisamusic

Gig Goer

1087 Views

4 replies

0 likes

iphone
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  • 4 replies
  • 0 likes

Spotify will not locate my device!

So... I've noticed this is an on going problem! It really shouldn't be. I've been trying to sync local files from my desktop service to my Iphone 5. I've tried with the cable, without. I've tried logging in and out, on both devices. I've tried restar...

Casual Listener

So... I've noticed this is an on going problem! It really shouldn't be.   I've been trying to sync local files from my desktop service to my Iphone 5.    I've tried with the ca...

l_tomlinson

Casual Listener

1776 Views

4 replies

0 likes

device
pathetic
problem
syncing
  • 1776 Views
  • 4 replies
  • 0 likes

Cant sync playlist to play off line

Cant find how to sync playlist to offline mode on ipod it shows my device when plugged in but nothing about syncing comes up

Casual Listener

Cant find how to sync playlist to offline mode on ipod it shows my device when plugged in but nothing about syncing comes up

Peter__

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Can you sync downloaded files in Spotify with an ipod?

Hello, Is it possible to sync the songs that you make "available offline" on spotify with a standard Ipod? It only seems to syncs my local mp3's and not the songs i download from spotify. Thanks in advance

Newbie

Hello,   Is it possible to sync the songs that you make "available offline" on spotify with a standard Ipod? It only seems to syncs my local mp3's and not the songs i download from spotify. ...

Peter__

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Starred playlist disappears and won't sync across devices

Hi, I have had my starred playlist disappear every time it's created. And it wouldn't sync across devices. It's very frustrating to say the least. Any help will be greatly appreciated. I created this on an iPad Air running the latest iOS. Many thanks...

Casual Listener

Hi, I have had my starred playlist disappear every time it's created. And it wouldn't sync across devices. It's very frustrating to say the least. Any help will be greatly appreciated. I created th...

Tridztan

Casual Listener

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Ipod will not sync

I just got a T4300HD MP3 MP4 player and no matter what I do, I can not get it to sync with Spotify. I'm sure I'm ignorant to this...any advice, suggestions, would be greatly appreciated. I have down loaded I Tunes but I'm sure there is something that...

Newbie

I just got a T4300HD MP3 MP4 player and no matter what I do, I can not get it to sync with Spotify.  I'm sure I'm ignorant to this...any advice, suggestions, would be greatly appreciated.  ...

Peter__

Community Legend

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Solved!! "Your Music" no longer synced

So I've been getting used to the "your music" interface and liking it for the most part, except yesterday, without explanation, the your music section on my iPhone was empty. Luckily it's still on my desktop app, but has anyone else expereinced this?...

Casual Listener

So I've been getting used to the "your music" interface and liking it for the most part, except yesterday, without explanation, the your music section on my iPhone was empty. Luckily it's still on my...

MattSuda

Spotify Star

4645 Views

21 replies

0 likes

  • 4645 Views
  • 21 replies
  • 0 likes

Synced Playlists streaming data usage

I have synced playlists. Because many of the tracks in my playlis will not play in "offline" mode, I need to be online. If I'm online and the tracks are synced, do they still use data over my 4g or do they play from the local device? thanks, Joe

Newbie

I have synced playlists.  Because many of the tracks in my playlis will not play in "offline" mode, I need to be online.  If I'm online and the tracks are synced, do they still use data ove...

Rafael

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Solved!! app says I'm offline when I'm not, won't open

Tried to open iPhone app and I get the Browse screen that tells me I'm offline. Checked other apps, all open fine, I AM online. When I click in the upper left corner nothing happens, like it's locked. Very frustrating, as this renders the app totally...

Roadie

Tried to open iPhone app and I get the Browse screen that tells me I'm offline. Checked other apps, all open fine, I AM online. When I click in the upper left corner nothing happens, like it's locked...

jackory

Roadie

24998 Views

1 replies

0 likes

  • 24998 Views
  • 1 replies
  • 0 likes

Can't login behind a firewall via a proxy server

Hi all, Hopeing someone can help, I have been asked to get the Spotify app working within my school on iPads. At first we thought it was the Proxy/webfilter which all web traffic is directed at. I released the various IP address mentioned in the post...

Newbie

Hi all,   Hopeing someone can help, I have been asked to get the Spotify app working within my school on iPads. At first we thought it was the Proxy/webfilter which all web traffic is direct...

Peter__

Community Legend

2362 Views

1 replies

0 likes

firewall
proxy server
  • 2362 Views
  • 1 replies
  • 0 likes