Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
240466 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
122730 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450139 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306910 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the playlist. It's the same when opening an album from ...
I'm getting a URL for a playlist in Spotify to use on a web page. When I open the URL in Safari ithe playlist opens in Spotify OK and works fine. However, I can see no way of closing the view of the ...
Casual Listener
1073 Views
2 replies
0 likes
He guys! I just tried to sync my iPod Classic with spotify.I did every step like it's recommended on the spotify page.So, now I can see my iPod in the left line, but when I wanna sync something, spotify won't copy the selected playlists on my iPod.Th...
He guys! I just tried to sync my iPod Classic with spotify. I did every step like it's recommended on the spotify page. So, now I can see my iPod in the left line, but when I wanna sync som...
Community Legend
1121 Views
1 replies
0 likes
The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even after restarting my phone. So I reinstalled that app.....
The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even aft...
Casual Listener
823 Views
1 replies
0 likes
My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.
My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.
Community Legend
396 Views
1 replies
0 likes
Community Legend
356 Views
1 replies
0 likes
When I start spotify on my iPad, spotify closes itself after just a few seconds. I have upgraded spotify several times, I have also reinstall spotify but without success. What should I do...?
When I start spotify on my iPad, spotify closes itself after just a few seconds. I have upgraded spotify several times, I have also reinstall spotify but without success. What should I do...?
Casual Listener
1686 Views
7 replies
0 likes
I am not able to synch offline lists when connected to wifi.. Why? World fine before, and wifi is ok.. Please advice
I am not able to synch offline lists when connected to wifi.. Why? World fine before, and wifi is ok.. Please advice
Community Legend
893 Views
5 replies
0 likes
The Spotify app was working a couple of days ago, then suddenly since yesterday everytime I use it away from any WiFi connection it gets stuck on "Connecting" on the lower part of the screen, making it unable to play any type of tracks. I have reinst...
The Spotify app was working a couple of days ago, then suddenly since yesterday everytime I use it away from any WiFi connection it gets stuck on "Connecting" on the lower part of the screen, making ...
Casual Listener
2282 Views
4 replies
0 likes
I have premium (or at least a free trial of it) and see that only around 15 of my playlists appear on the iPad. It isn't set to offline mode, and I've switched between hiding and not hiding unavailable tracks to no avail - this only changes slightly ...
I have premium (or at least a free trial of it) and see that only around 15 of my playlists appear on the iPad. It isn't set to offline mode, and I've switched between hiding and not hiding unavaila...
Community Legend
2052 Views
9 replies
0 likes
the 'Erase all ipod and sync with spotify' option? i did this by accident the first time i plugged in my new shuffle and the option has never come back! Thanks
the 'Erase all ipod and sync with spotify' option? i did this by accident the first time i plugged in my new shuffle and the option has never come back! Thanks
Community Legend
393 Views
1 replies
0 likes
I've been using Spotify for a while on iPhone, iPad. At some point recently they updated the app and it seems to have changed the search function. To me, it seems like it has regressed. It use to be that if you searched for a term... for example "Bow...
I've been using Spotify for a while on iPhone, iPad. At some point recently they updated the app and it seems to have changed the search function. To me, it seems like it has regressed. &...
Community Legend
1045 Views
2 replies
0 likes
Hi,I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member).When I connect the iPhone via USB I get 'No Song' displayed and there is no playback.My girlfriend has ex...
Hi, I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member). When I connect the iPhone via USB I get 'No Song...
Casual Listener
1182 Views
2 replies
0 likes
Hi, I've got a Mac, a PC, iPad, a Denon receiver AVR-1000 (not on the list) and iPhone. I still try to figure out which devices can use Spotify Connect and which can't. Without going into too much detail, I have some use case where I really could use...
Hi, I've got a Mac, a PC, iPad, a Denon receiver AVR-1000 (not on the list) and iPhone. I still try to figure out which devices can use Spotify Connect and which can't. Without going into too much de...
Casual Listener
924 Views
3 replies
1 likes
In my new car I can connect my iphone 4 running iOS 5.1.1 so I can play all the songs that are in my music app. Now when I start spotify I can only play te first song and after that the car stereo automatically switches to de default music app! Is th...
In my new car I can connect my iphone 4 running iOS 5.1.1 so I can play all the songs that are in my music app. Now when I start spotify I can only play te first song and after that the ca...
Casual Listener
19746 Views
9 replies
0 likes
Hi, Is there a way not to have duplicate songs in my playlists? Another word ... while I am actually adding songs into my playlist, I wanna see a message saying that the song I am adding actually had been added into the playlistis before. Is there su...
Hi, Is there a way not to have duplicate songs in my playlists? Another word ... while I am actually adding songs into my playlist, I wanna see a message saying...
Community Legend
693 Views
1 replies
0 likes
I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the computer it says I'm already premium and it should wor...
I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the com...
Community Legend
560 Views
2 replies
0 likes
Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive tried restarting the phone, deleting/reinstalling sp...
Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive t...
Community Legend
533 Views
1 replies
1 likes
Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I love spotify never an issue tell now but if I wante...
Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I ...
Community Legend
764 Views
2 replies
0 likes
I'm using iOS version 0.9.3.212 with a premium subscription. My husband is using same version but with a free subscription. When he uses the search function, he has access to all of these playlists that other people have put together. I would love to...
I'm using iOS version 0.9.3.212 with a premium subscription. My husband is using same version but with a free subscription. When he uses the search function, he has access to all of these playlists t...
Regular
1043 Views
6 replies
0 likes
My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any idea what causes this to happen on the iPhone, and ...
My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any ...
Regular
1716 Views
12 replies
0 likes
