Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240419 Views

27 replies

5 likes

  • 240419 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

122688 Views

119 replies

13 likes

Other
  • 122688 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2835 Views

0 replies

0 likes

iOS
  • 2835 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306891 Views

62 replies

16 likes

  • 306891 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131567 Views

19 replies

38 likes

  • 131567 Views
  • 19 replies
  • 38 likes

Volume Normalization

I recently switched my phone from a Droid X to an iPhone 5s. One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s. Some songs are extremely loud and some are very quiet. Many mon...

Music Fan

I recently switched my phone from a Droid X to an iPhone 5s.  One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s.  ...

Peter__

Community Legend

1609 Views

1 replies

0 likes

  • 1609 Views
  • 1 replies
  • 0 likes

Premium upgrade

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

Casual Listener

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

Joe

Community Legend

832 Views

5 replies

0 likes

  • 832 Views
  • 5 replies
  • 0 likes

Missing alternative albums on iOS iPad and iPhone - no "1 more release" link

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I have just noticed there is no such link on the iPhone...

Community Legend

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I ha...

Joe

Community Legend

1365 Views

1 replies

0 likes

alternative albums
alternative releases
  • 1365 Views
  • 1 replies
  • 0 likes

play list not syncing

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

Casual Listener

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

Joe

Community Legend

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Ipad Spotify not playing full song

I've downloaded Spotify for my iPad after the news about being able to play it for free etc. I promptly picked one of the Top Lists and started listening. After a couple of songs, it only plays the first 60-90 seconds of the song before cutting off a...

Newbie

I've downloaded Spotify for my iPad after the news about being able to play it for free etc.   I promptly picked one of the Top Lists and started listening. After a couple of songs, it only ...

Joe

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Search by artist not possible offline (on iphone app)

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find all the song from all playlist of an artist? To add all s...

Casual Listener

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find al...

elie1988

Casual Listener

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5S - Zero functionality - No playlists, can't search songs, no radio, no discover, etc

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4Spotify App Version 0.9.2.7 Background Story So I noticed one day that certain songs I had added from my desktop Spotify program were not updating onto my iPhone. Hm, I thought, I guess I'll tr...

Casual Listener

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4 Spotify App Version 0.9.2.7   Background Story So I noticed one day that certain songs I had added from my desktop Spotify pr...

Joe

Community Legend

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

iphone app and corporate proxy

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment.Couriosly the desktop application works fine. Any help? T

Newbie

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment. Couriosly the desktop application works fine.   Any help?   T

karllark

Regular

5265 Views

2 replies

2 likes

  • 5265 Views
  • 2 replies
  • 2 likes

Some songs won't play from my playlist

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing but nothing happen.

Newbie

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing ...

Adam

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! listening to playlists on my ipad

spotify won't play my playlists (online) on my ipad. I have spotify on my pc and my ipad. The ipad picks up my playlists and lists them correctly. When I try to play them it just switches to some radio feature that it thinks I might like - it won't p...

Casual Listener

spotify won't play my playlists (online) on my ipad.  I have spotify on my pc and my ipad.  The ipad picks up my playlists and lists them correctly.  When I try to play them it just sw...

Joe

Community Legend

1752 Views

7 replies

0 likes

  • 1752 Views
  • 7 replies
  • 0 likes

Spotify Ipad app wont sync songs offline and crashes

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

Regular

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...

Joe

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Premium account problem

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

Casual Listener

I have the two-month trial subscription with cosmote and when i set the top quality on my ipod touch it says that i must have a premium account to do this

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

radio statio

New to Spotify - how do u remove a radio station from iPhone?

Newbie

New to Spotify - how do u remove a radio station from iPhone?

Spaceboy88

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Re: Slow and sometimes not playing on Mac/iPad/iPhone every evening

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have the problem on both iPad Air and iPad Mini w/Retin...

Roadie

I have noticed immense slowdowns on iPad. It takes a while for playlists to update changes, searching for music and sometimes even playing. I don't have any of those problems on iPhone or Mac. I have...

Spaceboy88

Roadie

654 Views

4 replies

0 likes

  • 654 Views
  • 4 replies
  • 0 likes

Sync a playlist

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have tried to sync it big it stops when 25 titles are dow...

Newbie

Hey there! I'm new to spotify and just tried to sync a playlists for offline listening. 2 playlists are ok with about 15 titles in it. I have another big playlist with about 800 files in it. I have t...

Spaceboy88

Roadie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Solved!! Why is normal music quality recommended in the app?

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Extreme" options?

Casual Listener

Hey, in the Spotify iOS app, the "normal" music quality setting has a gray text beside it saying "recommended". I'm just wondering, why does it say that? Is there any problem with the "High" and "Ext...

Flips

Casual Listener

1563 Views

2 replies

0 likes

  • 1563 Views
  • 2 replies
  • 0 likes

Play button for Artist in iPad

Hi, I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is this button in iPad? I'm really missing it Thank you for your help!...

Regular

Hi,   I'm using Spotify Premium and I want to listen all the songs from the same artist in my iPad. In Macbook as in my iPhone I have the play button on artist profil picture. Where is t...

liamun

Regular

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

iPod Shuffle Problem

Hey there!I've seen that it's not possible to use Spotify with the iPod shuffle.But why is it available then?Isn't that some kind of false advertising? Like, you can plug it in, and you can let Spotify sync everything you've got on your PC, but you c...

Newbie

Hey there! I've seen that it's not possible to use Spotify with the iPod shuffle. But why is it available then? Isn't that some kind of false advertising? Like, you can plug it in, and you can let...

RX9

Newbie

2958 Views

6 replies

0 likes

  • 2958 Views
  • 6 replies
  • 0 likes

Solved!! Spotify connect wont appear on IPhone 5/Ipad 2

I just upgraded to premium account but the connect icon wont appear, I restarted the app, but wont show. What can I do?

Regular

I just upgraded to premium account but the connect icon wont appear, I restarted the app, but wont show. What can I do?

Peter__

Community Legend

1981 Views

5 replies

1 likes

  • 1981 Views
  • 5 replies
  • 1 likes

Can't synch to iphone 5S

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

Newbie

i cant sync any songs at all to my iphone 5s this really sucks i just got the premium account and it dosent even work

Christoffer

Community Legend

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes