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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239468 Views

27 replies

5 likes

  • 239468 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121417 Views

118 replies

13 likes

Other
  • 121417 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2798 Views

0 replies

0 likes

iOS
  • 2798 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306357 Views

62 replies

16 likes

  • 306357 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131367 Views

19 replies

38 likes

  • 131367 Views
  • 19 replies
  • 38 likes

my Spotify doesn't work on Sonos anymore - please help

I have a premium account on spotify but cannot now use this through my sonos system! I believe this is a common problem. Everytime I try to listen to Spotify through Sonos I am told I cannot access as i don't have a premium account but I do!!!!!!!!!!...

Newbie

I have a premium account  on spotify but cannot now use this through my sonos system! I believe this is a common problem.  Everytime I try to listen to Spotify through Sonos I am told I can...

Liam

Community Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Opening Spotify

When I click to open my Spotify app it freezes on a white screen or crashes.

Newbie

When I click to open my Spotify app it freezes on a white screen or crashes.

Liam

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Problem with downloading application for iOS

Hello! I discovered a problem with downloading Spotify for iOS. I would like to try features of Premium accound and one of the best of them in my opinion is ability to have music with you on your phone. When I'm trying to donwload a program the messa...

Casual Listener

Hello!   I discovered a problem with downloading Spotify for iOS. I would like to try features of Premium accound and one of the best of them in my opinion is ability to have music with...

meahtenoha

Spotify

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

iOS App - All my offline tracks

hi folks, i just changed from simfy to spotify. Is there a way to play all my offline tracks in the spotify app. thanks nerdrockz

Newbie

hi folks,   i just changed from simfy to spotify. Is there a way to play all my offline tracks in the spotify app.   thanks   nerdrockz

user-removed

Not applicable

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

I can't open spotify ón my ipad

When i try to open spotify ón my iPad A blank screen appears and nothing more happens.

Casual Listener

When i try to open spotify ón my iPad A blank screen appears and nothing more happens.

meahtenoha

Spotify

1463 Views

1 replies

0 likes

  • 1463 Views
  • 1 replies
  • 0 likes

Werid Artist View issue

So, I've been using Spotify for 6 months now, love it! Switched from Rhapsody because of their slow updates, bad looking apps and lack of iPad app. Spotify has so far blown Rhapsody out of the water for me. I use the iPhone app almost every day. I ha...

Regular

So, I've been using Spotify for 6 months now, love it! Switched from Rhapsody because of their slow updates, bad looking apps and lack of iPad app. Spotify has so far blown Rhapsody out of the water ...

robzim737

Community Legend

2505 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

am getting sick of spotify already - pls help

So suddenly 2 days ago i can't get spotify on my ipod touch, which is kind of the whole reason i have spotify i.e. so i can play music through my docking station. it's been fine for a month or so till now, and my service on my home and work pcs are f...

Casual Listener

So suddenly 2 days ago i can't get spotify on my ipod touch, which is kind of the whole reason i have spotify i.e. so i can play music through my docking station. it's been fine for a month or so til...

Liam

Community Legend

1262 Views

4 replies

0 likes

  • 1262 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Premium won't work on my iPhone!

The app seems to download, icon appears but when opened, just a blank white screen. Have tried uninstalling multiple times.

Newbie

The app seems to download, icon appears but when opened, just a blank white screen. Have tried uninstalling multiple times.

Peter__

Community Legend

1732 Views

1 replies

0 likes

  • 1732 Views
  • 1 replies
  • 0 likes

Solved!! Would like Spotify Widget within another App

I'm wondering if there is a way that a user can stream Spotify (given that they have it installed on their iPhone) directly from MY app. I know how to embed the URI so that it will exit my app and direct the user to the Spotify app. But what I'm tryi...

Newbie

I'm wondering if there is a way that a user can stream Spotify (given that they have it installed on their iPhone) directly from MY app. I know how to embed the URI so that it will exit my app and di...

Peter__

Community Legend

1741 Views

1 replies

0 likes

application
iphone
Widget
  • 1741 Views
  • 1 replies
  • 0 likes

Need to transfer premium account information

I have a premium account on my Ipad that I set up through Facebook. How do I gain access to that account on my iphone?

Newbie

I have a premium account on my Ipad that I set up through Facebook. How do I gain access to that account on my iphone?

Liam

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

"Mobile data off" option in stead of Offline mode

Why there is no option to turn off mobile data in Spotity? I have a Datalimit on my iPhone. When I am on the road, I try to use only offline/synced playlists. I put Spotify in th Offline mode, to make sure no tracks are streamed accidentally that are...

Newbie

Why there is no option to turn off mobile data in Spotity?   I have a Datalimit on my iPhone. When I am on the road, I try to use only offline/synced playlists. I put Spotify in th Offline m...

Liam

Community Legend

2558 Views

1 replies

3 likes

  • 2558 Views
  • 1 replies
  • 3 likes

friends list is missing on Mac Book Air

I use spotify on PC Mac and Ipad. 2 weeks ago I bought a mac book Air. In the spotify interface there is no icon for Friends. That's is my most important button, I do play a lot of my friends platlist, especially one. It's still on the ipad available...

Visitor

I use spotify on PC Mac and Ipad.   2 weeks ago I bought a mac book Air. In the spotify interface there is no icon for Friends.   That's is my most important button, I do play a l...

Liam

Community Legend

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

This problem still needs to be fixed!

The problem multiple people have had as outlined in this link - http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-does-not-sync-music-to-iPhone/td-p/499342 Is still a problem and the fix has gone unanswered. All suggested ways o...

Music Fan

The problem multiple people have had as outlined in this link -  http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-does-not-sync-music-to-iPhone/td-p/499342  Is st...

StealthGC

Music Fan

1664 Views

5 replies

1 likes

  • 1664 Views
  • 5 replies
  • 1 likes

playing spotify wirelessly on my stereo

I read that if I downloaded the remote app from apple and the helper I would be able to play through my stereo. How is this done if my receiver is not spotify enabled? I stream Netflix through my dvd if that helps.I have the wireless app on my ipod t...

Newbie

I read that if I downloaded the remote app from apple and the helper I would be able to play through my stereo. How is this done if my receiver is not spotify enabled? I stream Netflix through my dvd...

Peter__

Community Legend

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Solved!! iPad app not working at all

I have installed the iPad app onto my iPad 2 but it doesn't do anything when I open it. Just a plain blank screen with the icons on the left that don't work.Help!!

Casual Listener

I have installed the iPad app onto my iPad 2 but it doesn't do anything when I open it. Just a plain blank screen with the icons on the left that don't work. Help!!

Davemilford79

Casual Listener

4105 Views

2 replies

0 likes

  • 4105 Views
  • 2 replies
  • 0 likes

Spotify bug

1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally, this What I expected to happenThis is what I expected to happen What actually happenedThis is what happened instead. My iPad/iPhone modeliPad 2 Device’s Op...

Composer

1. First I did this 2. Then I did that 3. I also did this 4. then this 5. then this 6. and finally, this What I expected to happen This is what I expected to happen What actually happen...

Richard

Community Legend

2287 Views

10 replies

0 likes

  • 2287 Views
  • 10 replies
  • 0 likes

Suggested/Similar Artists on iPhone App

Hi Guys, Does anyone know (I doubt it though) if the SIMILAR ARTISTS option is also available on the iPhone app?That would be amazing... and if not, then it's a suggestion to look forward to add in a future update, huh? Cheers,Swisscub

Gig Goer

Hi Guys,   Does anyone know (I doubt it though) if the SIMILAR ARTISTS option is also available on the iPhone app? That would be amazing... and if not, then it's a suggestion to look forward ...

tjtate

Newbie

5481 Views

7 replies

8 likes

  • 5481 Views
  • 7 replies
  • 8 likes

Paradise Valley in iOS not playing right song and stopping

Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song to play. It happens with or without Shuffle and with o...

Newbie

Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song t...

Peter__

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Premium won't work on my iPhone heeeeelp

Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks

Casual Listener

Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks  

Peter__

Community Legend

1985 Views

5 replies

0 likes

  • 1985 Views
  • 5 replies
  • 0 likes

Premium doesn't work on iPhone

The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.

Newbie

The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.

Peter__

Community Legend

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes