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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36640 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101943 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298741 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125619 Views

19 replies

38 likes

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Pause While Locked Switches to iMusic

Version 0.4.23.11.g86a7d473iPhone 4S To reproduce: 1 Play something in Spotify 2 Lock the iPhone 3 Use the headphone mic/volume control to pause Spotify 4 Use the headphone mic/volume control again to resume playback. iMusic will play instead of Spot...

Casual Listener

Version 0.4.23.11.g86a7d473 iPhone 4S   To reproduce:  1 Play something in Spotify  2 Lock the iPhone  3 Use the headphone mic/volume control to pause Spotify  4 Use t...

robertpreyes

Casual Listener

1606 Views

3 replies

0 likes

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HELP! Account samenvoegen mislukt : can't merge Spotify and Facebook account

Please help me,I just bought an Iphone, downloaded the Spotify app and wanted tot log in. But it keeps telling me that he cant connect my Spotify and Facebook account. Also, in Spotify on my Windows laptop I can't see any friends. I tried > file > co...

Newbie

Please help me, I just bought an Iphone, downloaded the Spotify app and wanted tot log in. But it keeps telling me that he cant connect my Spotify and Facebook account. Also, in Spotify on my Window...

1031 Views

0 replies

0 likes

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Crash every time I star a song

Every time I star a song on my iPhone it crashes after about five seconds. I have to uninstall/reinstall the app for it to stop crashing. It's been an issue for about a month now and I'm clueless as to what is going on with the Spotify app. Anyone el...

Casual Listener

Every time I star a song on my iPhone it crashes after about five seconds. I have to uninstall/reinstall the app for it to stop crashing. It's been an issue for about a month now and I'm clueless as ...

jlazo19

Newbie

1217 Views

1 replies

0 likes

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Inconsistent grayed playlists

Why some of my playlists are grayed in iPhone App, but not in Mac OS X App ? I'm not in Offline Mode, I'm always in Online mode. I've tried to delete the playlists from my iPhone, and sync it with my iMac. But the new playlists are still grayed. I ca...

Casual Listener

Why some of my playlists are grayed in iPhone App, but not in Mac OS X App ?   I'm not in Offline Mode, I'm always in Online mode.  I've tried to delete the playlists from my iPhone, a...

user-removed

Not applicable

1578 Views

3 replies

0 likes

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Solved!! Is Spotify Mobile Free for Nokia?

Hi, I just downloaded Spotify Mobile for my Nokia phone. When I pulled up my Spotify playlist on my computer it said "You are now using Spotify Premium!" When I hear the word "Premium" I automatically think "pay us". So is Spotify for Nokia Free?

Regular

Hi, I just downloaded Spotify Mobile for my Nokia phone. When I pulled up my Spotify playlist on my computer it said "You are now using Spotify Premium!" When I hear the word "Premium" I automaticall...

I_Am_Bawss

Regular

5537 Views

14 replies

0 likes

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Quality?

I am a vivid music listener and I love spotfiy but recently the quality of the stream or even the offline mode is static radio like.I reinstalled my app and also resynced everything and stream everything at EXTREME but it still produces bad quality. ...

Newbie

I am a vivid music listener and I love spotfiy but recently the quality of the stream or even the offline mode is static radio like. I reinstalled my app and also resynced everything and stream ever...

jvanderb

Roadie

1452 Views

1 replies

1 likes

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disconnecting facebook

My freind and i share spotify. Usually it's connected to his facebook, but now it has switched to mine so that it says it's my spotify. I need help logging out of mine on spotify and logging him back in.

Newbie

My freind and i share spotify. Usually it's connected to his facebook, but now it has switched to mine so that it says it's my spotify. I need help logging out of mine on spotify and logging him back...

jvanderb

Roadie

2140 Views

1 replies

0 likes

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Current iOS Version 0.4.23 Issues

Current iOS Version 0.4.23 Issues Hello I am hoping others will post issues that can be incorporated hopefully if we all post our issues in one thread spotify might realize they do have some issues with their current software and stop taking the "no-...

Roadie

Current iOS Version 0.4.23 Issues   Hello I am hoping others will post issues that can be incorporated hopefully if we all post our issues in one thread spotify might realize they do have...

callumjones

Newbie

1456 Views

1 replies

0 likes

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Sync or Stream

After hitting play to listen to musick it will stop or sonds like it skips

Newbie

After hitting play to listen to musick it will stop or sonds like it skips

russtm

Roadie

1265 Views

1 replies

0 likes

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Solved!! iPod touch, Spotify premium, & offline access

I'm considering getting spotify premium, but need a question answered: If I select songs that I listen to from the Spotify catalogue (while online) and I have spotify prem, will I be able to listen to those same catalogued songs (i.e. songs that I do...

Newbie

I'm considering getting spotify premium, but need a question answered:   If I select songs that I listen to from the Spotify catalogue (while online) and I have spotify prem, will I be able to...

paperplanes

Roadie

2540 Views

2 replies

1 likes

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ipod touch

I subscribed to play my playlist ofline mostly. Offline play on my ipod touch sucks. What are your experience. I feel like I am wasting my time.

Casual Listener

I subscribed to play my playlist ofline mostly. Offline play on my ipod touch sucks. What are your experience. I feel like I am wasting my time.

Richard

Community Legend

1585 Views

3 replies

0 likes

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Can't sync between my Mac book Pro and my Iphone 4 ...on SpoTIFY pREMIUM,

Hi I'm on Spotify Premium and I'm trying to sync my computer with my iphone. Unfortunately its not syncing. The Wireless connection is good but it doesnt sync. If anyone can help I'd be most grateful. Kelvin.

Casual Listener

Hi I'm on Spotify Premium and I'm trying to sync my computer with my iphone.   Unfortunately its not syncing. The Wireless connection is good but it doesnt sync.    If anyone can h...

BIAGRA

Casual Listener

2046 Views

2 replies

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Tack paus after like... 0:57

I'm listening to some tracks and suddenly after 0.57 the track stops playing, its not paused but it just stop, so i have to press on the track line and jump like 1 second forward.. Whats the problem? This has happening the last week on every song! Pl...

Newbie

I'm listening to some tracks and suddenly after 0.57 the track stops playing, its not paused but it just stop, so i have to press on the track line and jump like 1 second forward.. Whats the problem?...

jvanderb

Roadie

1243 Views

1 replies

0 likes

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app down on iPhone

My Sporify has been down for 2 weeks now, have restarted and removed. What do I do to get it back on the phone?

Visitor

My Sporify has been down for 2 weeks now, have restarted and removed. What do I do to get it back on the phone?

993 Views

0 replies

0 likes

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Crash reporting

Seems to me these forums are littered with people reporting crashes, and no-one at Spotify seems to have a proper handle on this. Why don't you add a crash reporting feature into your app, maybe a mode that can be turned on? Lots of apps do this.

Regular

Seems to me these forums are littered with people reporting crashes, and no-one at Spotify seems to have a proper handle on this.   Why don't you add a crash reporting feature into your app, m...

1170 Views

0 replies

1 likes

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All my music is gone

I just signed up for Premium a couple days ago, and got Spotify loaded onto my iphone yesterday. It automatically started syncing all my starred music, playlists, etc. Today, I wanted to try the offline modus, start playing a song, and whooosh *silen...

Regular

I just signed up for Premium a couple days ago, and got Spotify loaded onto my iphone yesterday.  It automatically started syncing all my starred music, playlists, etc.  Today, I wanted to ...

1307 Views

0 replies

0 likes

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iPod Touch keeps going offline

I'm having problems syncing my iPod touch. It has worked very well for the last few months but recently I have been having problems. It wont stay online and keeps cycling between online then offline. I uninstalled and reinstalled the app but that did...

Newbie

I'm having problems syncing my iPod touch. It has worked very well for the last few months but recently I have been having problems. It wont stay online and keeps cycling between online then offline....

1677 Views

0 replies

1 likes

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iOS App and Alarm?

Spotify has become my primary music app for my iPod Touch, so I've run into a bit of a problem. I like to set alarms while working so I don't disrupt my work by constantly looking at the clock, but I have yet to find an alarm app that recognizes the ...

Music Fan

Spotify has become my primary music app for my iPod Touch, so I've run into a bit of a problem. I like to set alarms while working so I don't disrupt my work by constantly looking at the clock, but I...

2526 Views

0 replies

6 likes

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Problem

Most of my spotify play lists have turned grey and I cannot play them. They are in offline mode and I can't sync them. When I am logged in to my computer I can see that some songs have a sign that looks like this ! on the star sign. What do they mean...

Casual Listener

Most of my spotify play lists have turned grey and I cannot play them. They are in offline mode and I can't sync them. When I am logged in to my computer I can see that some songs have a sign that lo...

Notna

Casual Listener

1615 Views

2 replies

0 likes

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Should the Mobile App "Local Files" reflect the Desktop "Local Files" ?

I am new to Spotify. One of the things that attracted me to Spotify, is the access to your music everywhere. I have an 8G iPhone, and want to be able to stream my music collection anywhere. Audiogalaxy affords me this ability, but I need to keep my c...

Casual Listener

I am new to Spotify.  One of the things that attracted me to Spotify, is the access to your music everywhere.  I have an 8G iPhone, and want to be able to stream my music collection anywher...

David

Spotify Legend

1619 Views

1 replies

0 likes

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