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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233382 Views

27 replies

5 likes

  • 233382 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114929 Views

116 replies

13 likes

Other
  • 114929 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2406 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304165 Views

61 replies

16 likes

  • 304165 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129808 Views

19 replies

38 likes

  • 129808 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution App crashes when not in shuffle mode

I have a very specific problem for a few weeks now, which makes the app almost useless to me. Everytime I start a playlist it crashes after 30-60 seconds, but only when the screen is locked and the playlist is not on shuffle mode (which unfortunately...

Casual Listener

I have a very specific problem for a few weeks now, which makes the app almost useless to me. Everytime I start a playlist it crashes after 30-60 seconds, but only when the screen is locked and the p...

Simon378

Casual Listener

330 Views

6 replies

0 likes

  • 330 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlist appearing empty only on ios

PlanPremiumCountryU.S.DeviceiPhone SEOperating SystemiOS 26 My Question or IssueOne of my public playlists is suddenly appearing empty to myself and others on iOS. When I'm on desktop the songs are all visible. What is causing this? How can I fix it ...

Newbie

Plan Premium Country U.S. Device iPhone SE Operating System iOS 26   My Question or Issue One of my public playlists is suddenly appearing empty to myself and others on iOS. When I'm o...

Maria

Moderator

98 Views

1 replies

0 likes

  • 98 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random music plays when I open the app

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play to make it stop but that did nothing, how do I mak...

Visitor

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play...

Thanek

Regular

33802 Views

66 replies

4 likes

  • 33802 Views
  • 66 replies
  • 4 likes

Superuser Contribution How to change from Arabic to English language on app

Hello,The app language has gone to Arabic and I have no idea how to get back to English! I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Richard

Visitor

Hello, The app language has gone to Arabic and I have no idea how to get back to English!  I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Ric...

Dessi

Moderator

6020 Views

5 replies

0 likes

  • 6020 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback interrupted when opening other apps since downloading newest ios

PlanPremiumCountry Device(iPhone 14Operating System(iOS 17.5 My Question or IssueEver since I updated iOS Friday, whenever I open other apps like games or shopping while I’m playing Spotify, playback stops within a minute. If I go to the controls, it...

Casual Listener

  Plan Premium Country   Device (iPhone 14 Operating System (iOS 17.5   My Question or Issue Ever since I updated iOS Friday, whenever I open other apps like games or shoppi...

Nutmeag1

Newbie

19176 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Listening stats

PlanFreeCountryGermanyDevice(iPhone 13)Operating System(iOS 26) My Question or Issue "More like your top songs" was removed from listening stats in the latest Spotify update, and i am very dissapointed in that. I want to ask, is listening stats on a ...

Casual Listener

Plan Free Country Germany Device (iPhone 13) Operating System (iOS 26)   My Question or Issue   "More like your top songs" was removed from listening stats in the latest Spotify ...

tubbyrabby

Casual Listener

216 Views

2 replies

0 likes

  • 216 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify goes online while in offline mode after closing and reopening the app

PlanPremiumCountryNorwayDeviceiPhone 17Operating SystemiOS 26.5 My Question or IssueSpotify goes online while in offline mode after closing and reopening the app. Main issue is that it updates my mixes/playlists to include non downloaded songs(dont h...

Regular

Plan Premium Country Norway Device iPhone 17 Operating System iOS 26.5   My Question or Issue Spotify goes online while in offline mode after closing and reopening the app. Main issue ...

gerhevsbs

Regular

1051 Views

10 replies

0 likes

  • 1051 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify pauses when turning off headphones while streaming to other device

DeviceiPhone 11Operating SystemiOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify pauses the music when the headphones are turned off. Would be great if there is...

Casual Listener

Device iPhone 11 Operating System iOS 15   My Question or Issue   When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify paus...

bcollier314

Newbie

5974 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Unable to login to Managed Account on iPad 12.5.8 - Spotify app Version 8.7.4.1352

I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to update iOS past this version and the app is up to date. Please e...

Casual Listener

I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one.  And the "Who's Listening" window never appears.  I'm unable to...

mr_penpen_gendo

Casual Listener

340 Views

4 replies

0 likes

  • 340 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution iPhone 17 “You’re offline” Not Network, Not Account, Not Credentials

Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...

Newbie

Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...

Rubtrubt

Visitor

4911 Views

12 replies

1 likes

  • 4911 Views
  • 12 replies
  • 1 likes

Superuser Contribution Mix Feature Not Working

PlanPremiumCountryU.S.DeviceiPhone 13 ProOperating SystemiOS 18 My Question or IssueWhen trying to use the mix feature on my phnoe, I receive a popup that says "Something Went Wrong". Upon trying to reload, it buffers and does not work. When the feat...

Casual Listener

  Plan Premium Country U.S. Device iPhone 13 Pro Operating System iOS 18   My Question or Issue When trying to use the mix feature on my phnoe, I receive a popup that says "Somet...

HK56

Visitor

5838 Views

4 replies

0 likes

  • 5838 Views
  • 4 replies
  • 0 likes

Solved!! Shuffle play all playlists on mobile

Premium USA Device(iPhone 7)Operating System(iOS 13.5.1) I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones that I subscribe to and get updated weekly (ie, NPR New Music Friday). On the desk...

Music Fan

Premium  USA   Device (iPhone 7) Operating System (iOS 13.5.1)   I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones ...

GTaylor

Casual Listener

13487 Views

13 replies

30 likes

  • 13487 Views
  • 13 replies
  • 30 likes

Superuser Contribution Re: Spotify removed liked songs

Hi! I just had the same issue, I had around 71000 songs liked and from one day to another it went down to 9200 songs, I have been dealing with problems on my account during this week, like it would take 5 mins to open the app and once I play a song i...

Casual Listener

Hi! I just had the same issue, I had around 71000 songs liked and from one day to another it went down to 9200 songs, I have been dealing with problems on my account during this week, like it would t...

AlejaR

Moderator

2466 Views

8 replies

0 likes

  • 2466 Views
  • 8 replies
  • 0 likes

Solved!! Play all songs

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

Casual Listener

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

MattSuda

Spotify Star

747 Views

4 replies

1 likes

  • 747 Views
  • 4 replies
  • 1 likes

Solved!! Playing all songs

Hi, How do I play all the songs that are part of my Spotify library now? It used to work that I could put them all in one folder playlist and shuffle from there, but that option has been removed it seems. Please let me know! Thanks!

Newbie

Hi,   How do I play all the songs that are part of my Spotify library now?  It used to work that I could put them all in one folder playlist and shuffle from there, but that option has be...

MattSuda

Spotify Star

505 Views

2 replies

1 likes

  • 505 Views
  • 2 replies
  • 1 likes

How do i view my playlist folders on iOS?

Hi, I am wanting to have all of my playlists in one folder in order to allow me to shuffle all of my music at once. (I share my account with family members so its only the select playlists) I have created a playlist folder on Mac and when I press shu...

Newbie

Hi, I am wanting to have all of my playlists in one folder in order to allow me to shuffle all of my music at once. (I share my account with family members so its only the select playlists) I have cr...

MattSuda

Spotify Star

1117 Views

2 replies

1 likes

  • 1117 Views
  • 2 replies
  • 1 likes

Solved!! "PLAY ALL" playlist folder option desappear

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished. I still have this option on Mac and windows desktop versions, but not on Iphone. This is a shame becau...

Casual Listener

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished.  I still have this option on Mac and windows ...

MattSuda

Spotify Star

1011 Views

2 replies

0 likes

  • 1011 Views
  • 2 replies
  • 0 likes