Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30066 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94735 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424305 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293667 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have money on my itunes account, and I realize that you can no longer purchase spotify through the app store, but I was wondering if there was any way I could purchase spotify premium using the credit in my Itunes account?
I have money on my itunes account, and I realize that you can no longer purchase spotify through the app store, but I was wondering if there was any way I could purchase spotify premium using the cre...
Spotify Star
977 Views
1 replies
0 likes
It seems there is an issue with the compatibility of Spotify and the IPhone X. I love Spotify but have noticed that occasionally while I’m in the app, the bottom tab that lets you choose “home”, “browse”, “search”, or “your library” goes missing and ...
It seems there is an issue with the compatibility of Spotify and the IPhone X. I love Spotify but have noticed that occasionally while I’m in the app, the bottom tab that lets you choose “ho...
Regular
27800 Views
32 replies
12 likes
Hi there is song I had on my plays list it has disappeared I found it online and added it to my playlist but it will not appear on my Samsung 8
Hi there is song I had on my plays list it has disappeared I found it online and added it to my playlist but it will not appear on my Samsung 8
424 Views
0 replies
0 likes
Is this cached content? How can I free this space? Like I said, I don't have any offline songs, so why does the app take 1GB of space?!
Is this cached content? How can I free this space? Like I said, I don't have any offline songs, so why does the app take 1GB of space?!
Newbie
7242 Views
4 replies
0 likes
I need help... I have Spotify Premium and use it on my iPhone and PC. All of the songs work fine on the computer, but if I play a song I enjoy frequently it'll stop playing after a while. I literally have to use the computer to have all of my songs p...
I need help... I have Spotify Premium and use it on my iPhone and PC. All of the songs work fine on the computer, but if I play a song I enjoy frequently it'll stop playing after a while. I literally...
Newbie
795 Views
2 replies
0 likes
Hello everyone,Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, but it didn't work... Can you help me ?Thanks
Hello everyone, Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, ...
Newbie
1195 Views
3 replies
1 likes
Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home.
Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home.
267 Views
0 replies
0 likes
When i try to search for music on my spotify app it says "an error occurred try again" help?
When i try to search for music on my spotify app it says "an error occurred try again" help?
Casual Listener
1856 Views
13 replies
0 likes
The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?
The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?
266 Views
0 replies
0 likes
So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. As everyone probably knows, there's a feature to import...
So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. &nb...
943 Views
0 replies
1 likes
My Spotify won't search on I phone I've tried everything please help ? States error try again
My Spotify won't search on I phone I've tried everything please help ? States error try again
Newbie
541 Views
2 replies
0 likes
So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again"I've done everything in my power and it still no luck Any ideas??? If not i will ha...
So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again" I've done everything in my pow...
Community Legend
959 Views
4 replies
0 likes
why? please help
why? please help
246 Views
0 replies
0 likes
All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix
All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix
262 Views
0 replies
0 likes
everything else works on the app, browsing playlists, browse page etc. but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured. i have tried: rebooting my iphone SEcheckig for updates restarting pho...
everything else works on the app, browsing playlists, browse page etc. but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured. ...
268 Views
0 replies
0 likes
The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have already saved. I pay for premium so why can I not u...
The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have ...
288 Views
0 replies
0 likes
I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it came up with the loading symbol, and later 'An error o...
I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it cam...
Newbie
673 Views
3 replies
2 likes
Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing pops up and I try click the try again button but i...
Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing...
Newbie
469 Views
1 replies
0 likes
I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...
I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...
334 Views
0 replies
0 likes
Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with Spotify? How do I get my downloads back? And HOW DO ...
Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with S...
252 Views
0 replies
0 likes
