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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

231071 Views

53 replies

13 likes

  • 231071 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154347 Views

507 replies

108 likes

  • 154347 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107447 Views

19 replies

38 likes

  • 107447 Views
  • 19 replies
  • 38 likes

Specific songs not available

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a brilliant album and several of the songs missing are c...

Newbie

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a bri...

ValKony

Newbie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

[iOS 11] Spotify doesn't pause the music when I pick up a call

Hello all.After iOS 11 update, whenever I listen to Spotify with my headphones and I get a call, the music continues to play. If I press pause in the mission control it doesn't stop either, so I have to force quit Spotify to make the music stop. I fo...

Casual Listener

Hello all. After iOS 11 update, whenever I listen to Spotify with my headphones and I get a call, the music continues to play. If I press pause in the mission control it doesn't stop either, so I ha...

SvenL1964

Newbie

1951 Views

2 replies

1 likes

  • 1951 Views
  • 2 replies
  • 1 likes

Disconectivity iOS 11

Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...

Casual Listener

Hi Spotify.   I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...

aduncan1

Newbie

8344 Views

12 replies

2 likes

  • 8344 Views
  • 12 replies
  • 2 likes

Solved!! Beats Solo 3 Wireless play button not working on iOS 11 when on Spotify

Hi all, Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music and they seem to work perfectly fine. I suppose this will be...

Newbie

Hi all,   Updated my phone to iOS11 last night and now my bluetooth headphones's play button doesn't seem to respond when on Spotify. Volume buttons do. Tried the same controls on Apple Music ...

thomasstanding

Newbie

40425 Views

8 replies

1 likes

  • 40425 Views
  • 8 replies
  • 1 likes

How to rearrange my playlists

I have a lot of playlists, and I would like to have the ones I use the most at the top (the ones I use the most happen to be the ones I created first, so they are all the way down at the bottom). Is there no feature like the one the allows you to cha...

Newbie

I have a lot of playlists, and I would like to have the ones I use the most at the top (the ones I use the most happen to be the ones I created first, so they are all the way down at the bottom). Is ...

cadmielp

Roadie

24858 Views

2 replies

12 likes

  • 24858 Views
  • 2 replies
  • 12 likes

iOS11 skipping tracks issue

I’ve just downloaded iOS11 and am really annoyed that I can no longer skip tracks on my car stereo when connected by both Bluetooth and the lightning cable. I can skip tracks using the car stereo in Apple Music. Help!!!!

Newbie

I’ve just downloaded iOS11 and am really annoyed that I can no longer skip tracks on my car stereo when connected by both Bluetooth and the lightning cable. I can skip tracks using the car stereo in ...

539 Views

0 replies

1 likes

  • 539 Views
  • 0 replies
  • 1 likes

After iOS 11, earphones activate Apple Music and don’t work on Spotify

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine on spotify. Also, on Apple Music I can skip, play an...

Casual Listener

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine o...

eSzeL

Newbie

31692 Views

32 replies

18 likes

  • 31692 Views
  • 32 replies
  • 18 likes

Downloaded songs are randomly removed

I'm using an iPhone 6 with iOS 10.3.3 and every once in a while (sometimes every couple days, sometimes I go a week without seeing this issue) songs that I have saved will be removed and the app will have to redownload them. This has been happening f...

Newbie

I'm using an iPhone 6 with iOS 10.3.3 and every once in a while (sometimes every couple days, sometimes I go a week without seeing this issue) songs that I have saved will be removed and the app will...

kalib_tweli

Newbie

774 Views

1 replies

2 likes

  • 774 Views
  • 1 replies
  • 2 likes

Cannot connect to Spotify Connect devices after upgrade to version 8.4.18 on iOS

After I recently upgraded to version 8.4.18 on iOS (both on iPhone 6 and on iPad air 2) Spotify no longer finds any Spotify Connect devices. When selecting a device from an older version of Spotify, it still works.

Newbie

After I recently upgraded to version 8.4.18 on iOS (both on iPhone 6 and on iPad air 2) Spotify no longer finds any Spotify Connect devices. When selecting a device from an older version of Spotify, ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
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Solved!! 12GB Data, 3 hours of Spotify per day, is that enough?

I have around a 2 hour total commute, and around 3 hours of listening to music per day when not at home. I have 12GB data, how much can I stream per day with 12GB data? Thanks.

Casual Listener

I have around a 2 hour total commute, and around 3 hours of listening to music per day when not at home. I have 12GB data, how much can I stream per day with 12GB data?   Thanks.

MrKwabs

Casual Listener

2222 Views

2 replies

0 likes

  • 2222 Views
  • 2 replies
  • 0 likes

Specific Song Won't Stream or Download (not local file)

One certain song (Raspsody In Blue, if it matters) will not play on my phone. The song plays fine on my PC client, and I can control it playing on my PC as normal, but if I try to play the song on my phone, either by selecting it normally or switchin...

Newbie

One certain song (Raspsody In Blue, if it matters) will not play on my phone. The song plays fine on my PC client, and I can control it playing on my PC as normal, but if I try to play the song on my...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Superuser Contribution Serious Data Usage

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work. This has been my routine for years now with Spotify with no issues. Yesterday, Spotify s...

Casual Listener

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work.   This has been my routine for...

Jack

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

iOS 11 upgrade and twitter share

Hi, After iOS11 upgrade twitter sharing popup has no button to share. Any information about that?

Casual Listener

Hi, After iOS11 upgrade twitter sharing popup has no button to share.  Any information about that?

steavenrojas

Casual Listener

3022 Views

3 replies

0 likes

twitter
  • 3022 Views
  • 3 replies
  • 0 likes

Why is there no option button to delete a song out of your own playlist?

As a former Android user, I was surprises by the lack of a button to delete a song out of a selfmade playlist. Can u fix that in the update?

Newbie

As a former Android user, I was surprises by the lack of a button to delete a song out of a selfmade playlist. Can u fix that in the update?

celiniem

Casual Listener

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Accidentally Deleted A Song

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted? Thank you!

Newbie

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted?   Thank you!

Jack

Roadie

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

Casual Listener

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.   I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...

KBruggemans

Casual Listener

54991 Views

69 replies

21 likes

  • 54991 Views
  • 69 replies
  • 21 likes

Solved!! No offline mode for my songs on macbook

Not sure if it's supposed to be like this but on my phone I can use offline mode on my songs with no problem

Casual Listener

Not sure if it's supposed to be like this but on my phone I can use offline mode on my songs with no problem 

celiniem

Casual Listener

9145 Views

3 replies

0 likes

  • 9145 Views
  • 3 replies
  • 0 likes

Very small font in iOS app

Hi there, I recently noticed that the font within the Spotify application on iOS is very, very small. Smaller than the font I use in iOS. I tried to change some settings with fontsize. It makes it bigger, but also the systemwide fontsize. So, the fon...

Visitor

Hi there,   I recently noticed that the font within the Spotify application on iOS is very, very small. Smaller than the font I use in iOS.   I tried to change some settings with fontsi...

1095 Views

0 replies

5 likes

  • 1095 Views
  • 0 replies
  • 5 likes

Ipods that are Spotify compatible.

Hi Guys, I bought an ipod nano 7th gen like 3 years ago now because i wanted something smaller than my phone to use in the gym to play my spotify music. Stupidly i didnt check the compatibility. I tried and tried for the first few weeks, now its an u...

Newbie

Hi Guys, I bought an ipod nano 7th gen like 3 years ago now because i wanted something smaller than my phone to use in the gym to play my spotify music. Stupidly i didnt check the compatibility. I tr...

671 Views

0 replies

1 likes

  • 671 Views
  • 0 replies
  • 1 likes