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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45710 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112507 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2081 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303336 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129172 Views

19 replies

38 likes

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Queue button disappeared

Queue button has simply disappeared on iPhone 6S

Newbie

Queue button has simply disappeared on iPhone 6S

julianna120

Newbie

14696 Views

5 replies

14 likes

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  • 14 likes

Premium subscription ended and now unable to play music on phone

Hi, I had a Spotify Premium subscription that recently ended, complimentary with my phone plan through Fido. The moment it ended, it made my playlist completely inaccessible (greyed out, unclickable links to the songs). I played around with my settin...

Newbie

Hi,   I had a Spotify Premium subscription that recently ended, complimentary with my phone plan through Fido. The moment it ended, it made my playlist completely inaccessible (greye...

316 Views

0 replies

0 likes

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Spotify keeps crashing on my iphone

Every time I open Spotify it works for about a minute then the song starts skipping and the app crashes and the restarts. I’ve tried uninstalling and reinstalling the app and turning my phone on and off. I don’t know what else to try and spotify’s cu...

Newbie

Every time I open Spotify it works for about a minute then the song starts skipping and the app crashes and the restarts. I’ve tried uninstalling and reinstalling the app and turning my phone on and ...

517 Views

0 replies

0 likes

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Spotify stops playing music when publicity on a Web page pops

Spotify stops playing when publicity pops up in a Web page that im reading. Can i avoid this in any way? I have an i phone 5 s

Newbie

Spotify stops playing when publicity pops up in a Web page that im reading. Can i avoid this in any way?  I have an i phone 5 s

286 Views

0 replies

0 likes

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Spotify keeps pausing repeatedly

When I use Spotify on the iPhone 6s, through Bluetooth in my car (while it is plugged into charge), it continuously pauses and plays itself for 5 seconds and then pauses and plays for 5 seconds until eventually just pausing and stops playing altogeth...

Newbie

When I use Spotify on the iPhone 6s, through Bluetooth in my car (while it is plugged into charge), it continuously pauses and plays itself for 5 seconds and then pauses and plays for 5 seconds until...

635 Views

0 replies

0 likes

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Offline Playlist Suddenly Deletes All Downloaded Files

OK Im on Win10 and Android. I have a playlist with approx 2000 files in it. I set it to offline and all is good. Then suddenly, next time I go to play it, all the downloaded/offline files are not longer available (no green arrow) and I have to f*ck a...

Regular

OK Im on Win10 and Android.   I have a playlist with approx 2000 files in it.     I set it to offline and all is good.   Then suddenly, next time I go to play it, all t...

Tman1

Newbie

485 Views

1 replies

0 likes

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Cover Art Won't Display in my vehicle

I have an iPhone 6 and recently deleted that dreadful U2 album from iTunes. Ever since then, Spotify album art won't show up on the display in my vehicle any time I plug in my phone to the USB port in my car. I'm running iOS 11.1.2. I've already trie...

Newbie

I have an iPhone 6 and recently deleted that dreadful U2 album from iTunes. Ever since then, Spotify album art won't show up on the display in my vehicle any time I plug in my phone to the USB port i...

710 Views

0 replies

0 likes

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Album View within Artist View

Hi Guys,Please somebody enable the Albums View within the Artists View...At the moment, if I want to listen to a certain song of a certain album I need to go through ALL the songs of the artist, while if the songs were grouped by Albums within the Ar...

Casual Listener

Hi Guys, Please somebody enable the Albums View within the Artists View... At the moment, if I want to listen to a certain song of a certain album I need to go through ALL the songs of the artist, ...

1479 Views

0 replies

8 likes

Album view
Artists View
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Can't delete a song from Playlist

I am a new iPad user and installed Spotify last night. I added a song to a playlist, but when I clicked on the three dots there's no option to delete the song from a playlist. I see it on my Android phone tho. I'm on iOS 11, if that matters.

Regular

I am a new iPad user and installed Spotify last night.  I added a song to a playlist, but when I clicked on the three dots there's no option to delete the song from a playlist.  I see it on...

413 Views

0 replies

0 likes

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All albums un-downloaded after new phone

Every time I get a new phone I transfer all my data to the new phone but Spotify always un-downloads my albums. So I have to go to every single album and force the downloads which takes me ages because I have so many albums. At the moment it’s saying...

Newbie

Every time I get a new phone I transfer all my data to the new phone but Spotify always un-downloads my albums. So I have to go to every single album and force the downloads which takes me ages becau...

335 Views

0 replies

0 likes

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Spotify vertified

How can I make my Spotify account verified; I have copied my Spotify url link but it says couldn’t find me as a artist.

Newbie

How can I make my Spotify account verified; I have copied my Spotify url link but it says couldn’t find me as a artist.

402 Views

0 replies

0 likes

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an error occurred on Search

Hey, i created a premium family account and installed the app on my iPhone 7. I do have enough memory free.Tried todelete the app, reinstall - nothingdelete the app, restart iphone, reinstall - nothingswiched off the wifi, started the app, switched o...

Casual Listener

Hey,   i created a premium family account and installed the app on my iPhone 7. I do have enough memory free. Tried to delete the app, reinstall - nothing delete the app, restart iphone, re...

juergen1978

Casual Listener

519 Views

1 replies

0 likes

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Behind the Lyrics IPad support

Please! Give us the coolness that is Behind The Lyrics on iPad!!

Newbie

Please! Give us the coolness that is Behind The Lyrics on iPad!!

Luke

Community Legend

685 Views

1 replies

0 likes

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Having issues turning off shuffle function on Spotify free

Hi having issues switching off shuffle function , tried most suggestions I go to queue and can’t find a clear queue function any routes seems to take me to premium subscription page

Visitor

Hi having issues switching off shuffle function , tried most suggestions I go to queue and can’t  find a clear queue function  any routes seems to take me to premium subscription page 

Luke

Community Legend

536 Views

1 replies

0 likes

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Why the PC client on-screen controls change? move em back to bottom left!

Bom dia. Senhores por algum motivo nao consigo selecionar para ouvir as musicas Minha essencia- Thiago Brado e Fogo Abrasador - Comunidade Catolica Shalom. Poderia me auxiliar?Desde ja agrato pela atencao.

Newbie

Bom dia.   Senhores por algum motivo nao consigo selecionar para ouvir as musicas Minha essencia- Thiago Brado e Fogo Abrasador - Comunidade Catolica Shalom.   Poderia me auxiliar?...

331 Views

0 replies

0 likes

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Solved!! Since last update no sound in BMW via USB

Since the last update from yesterday, spotify doesn´t work in my BMW anymore... app is running but no sound via USB. Via Bluetooth connection it still works... is there a solution?

Casual Listener

Since the last update from yesterday, spotify doesn´t work in my BMW anymore... app is running but no sound via USB. Via Bluetooth connection it still works... is there a solution?

artbond

Casual Listener

2171 Views

1 replies

0 likes

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  • 1 replies
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BMW Connected Drive

Hi everyone, I’m having trouble with connecting my phone to my BMW via usb cable. It was working perfectly and just stopped. I can see the song playing but there’s no audio. I can only hear/play by Bluetooth. Can anyone help me out??

Newbie

Hi everyone, I’m having trouble with connecting my phone to my BMW via usb cable. It was working perfectly and just stopped. I can see the song playing but there’s no audio. I can only hear/play by B...

artbond

Casual Listener

814 Views

2 replies

1 likes

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Genius Lyrics app doesn’t communicate with Spotify on iOS.

So I’ve spoken with a Genius app developer and a not so helpful Apple rep... I loved that I could use the “currently playing” feature on the genius app when I was streaming via Apple Music. So simple, so fast, so convenient. But I really love Spotify...

Newbie

So I’ve spoken with a Genius app developer and a not so helpful Apple rep... I loved that I could use the “currently playing” feature on the genius app when I was streaming via Apple Music.  &n...

5710 Views

0 replies

29 likes

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Solved!! How do I delete songs from a playlist?????

Hi there, I can't figure out how to delete songs from one of my playlists. I can't do it on my iphone 6 (I click on the three dots, but I have no option to remove the song). I removed a bunch of songs on my desktop, but they still show up when I play...

Regular

Hi there,   I can't figure out how to delete songs from one of my playlists. I can't do it on my iphone 6 (I click on the three dots, but I have no option to remove the song). I removed a bunc...

HaterNation

Newbie

90636 Views

38 replies

1 likes

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  • 38 replies
  • 1 likes