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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36906 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102367 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299019 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125727 Views

19 replies

38 likes

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Solved!! App issues on iPhone X

It seems there is an issue with the compatibility of Spotify and the IPhone X. I love Spotify but have noticed that occasionally while I’m in the app, the bottom tab that lets you choose “home”, “browse”, “search”, or “your library” goes missing and ...

Casual Listener

It seems there is an issue with the compatibility of Spotify and the IPhone X.   I love Spotify but have noticed that occasionally while I’m in the app, the bottom tab that lets you choose “ho...

Taylor91

Regular

28057 Views

32 replies

12 likes

IOS 11
iphone x
x
  • 28057 Views
  • 32 replies
  • 12 likes

Songs not on my play list

Hi there is song I had on my plays list it has disappeared I found it online and added it to my playlist but it will not appear on my Samsung 8

Newbie

Hi there is song I had on my plays list it has disappeared I found it online and added it to my playlist but it will not appear on my Samsung 8

431 Views

0 replies

0 likes

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Solved!! Spotify app takes 1GB of space but I don't have any downloaded songs

Is this cached content? How can I free this space? Like I said, I don't have any offline songs, so why does the app take 1GB of space?!

Regular

Is this cached content? How can I free this space? Like I said, I don't have any offline songs, so why does the app take 1GB of space?!

Swizzlebam

Newbie

7323 Views

4 replies

0 likes

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Solved!! Certain songs wont play??

I need help... I have Spotify Premium and use it on my iPhone and PC. All of the songs work fine on the computer, but if I play a song I enjoy frequently it'll stop playing after a while. I literally have to use the computer to have all of my songs p...

Newbie

I need help... I have Spotify Premium and use it on my iPhone and PC. All of the songs work fine on the computer, but if I play a song I enjoy frequently it'll stop playing after a while. I literally...

blue_water

Newbie

803 Views

2 replies

0 likes

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Superuser Contribution Push notifications not working on iOS

Hello everyone,Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, but it didn't work... Can you help me ?Thanks

Casual Listener

Hello everyone, Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked  iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, ...

Kenzomm

Newbie

1219 Views

3 replies

1 likes

  • 1219 Views
  • 3 replies
  • 1 likes

Lyrics when chromecastinf fro ios

Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home.

Newbie

Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home. 

269 Views

0 replies

0 likes

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Spotify on IOS is not working?

When i try to search for music on my spotify app it says "an error occurred try again" help?

Newbie

When i try to search for music on my spotify app it says "an error occurred try again"    help?

jordammit

Casual Listener

1954 Views

13 replies

0 likes

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  • 13 replies
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Can't find song

The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?

Newbie

The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?

277 Views

0 replies

0 likes

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Imported Music not playing

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. As everyone probably knows, there's a feature to import...

Visitor

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. &nb...

951 Views

0 replies

1 likes

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  • 1 likes

Spotify won't search on iPhone

My Spotify won't search on I phone I've tried everything please help ? States error try again

Newbie

My Spotify won't search on I phone I've tried everything please help ? States error try again 

ecopening

Newbie

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
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An error occurred Try again

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again"I've done everything in my power and it still no luck Any ideas??? If not i will ha...

Casual Listener

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again" I've done everything in my pow...

Sebasty

Community Legend

1022 Views

4 replies

0 likes

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  • 4 replies
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Error screen

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

Newbie

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

274 Views

0 replies

0 likes

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ios search bar not loading ‘an error occured’

everything else works on the app, browsing playlists, browse page etc. but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured. i have tried: rebooting my iphone SEcheckig for updates restarting pho...

Newbie

everything else works on the app, browsing playlists, browse page etc.    but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured.&nbsp...

278 Views

0 replies

0 likes

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Spotify on iPhone

The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have already saved. I pay for premium so why can I not u...

Visitor

The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have ...

299 Views

0 replies

0 likes

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Can't Load Any Pages

I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it came up with the loading symbol, and later 'An error o...

Newbie

I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it cam...

Graphicscore

Newbie

697 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

My Spotify won’t connect to WiFi

Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing pops up and I try click the try again button but i...

Newbie

Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing...

Tiffany89

Newbie

497 Views

1 replies

0 likes

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  • 1 replies
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Error 127

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...

Newbie

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...

349 Views

0 replies

0 likes

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My Downloaded Albums And Playlists are a Gone....

Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with Spotify? How do I get my downloads back? And HOW DO ...

Casual Listener

Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with S...

263 Views

0 replies

0 likes

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Accessing the queue on an iPhone

I added a couple of albums to my queue recently, and I can't access my queue to remove them. I have searched for answers, and they haven't worked. I can't click on the now playing tab and click on the three lines to access the queue because that thre...

Casual Listener

I added a couple of albums to my queue recently, and I can't access my queue to remove them. I have searched for answers, and they haven't worked. I can't click on the now playing tab and click on th...

ldtullak

Casual Listener

445 Views

1 replies

0 likes

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  • 1 replies
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