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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45713 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112522 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2085 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303338 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129175 Views

19 replies

38 likes

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Solved!! No puedo desactivar modo aleatorio EN ESPAÑOL POR FAVOR

Hola, no hay forma de poder desactivar en mi iphone el modo aleatorio al reproducir cualquier album o playlist. Si me podeis ayudar ?? Gracias.

Casual Listener

Hola,    no hay forma de poder desactivar en mi iphone el modo  aleatorio al reproducir cualquier album o playlist.   Si me podeis ayudar ??   Gracias.

Kath2014

Newbie

320300 Views

30 replies

6 likes

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Playlist not displaying local files on iPhone

I'm having an issue with local files on Spotify where it works fine syncing with my Windows laptop (finding the files, playing them, adding to a playlist etc) but when I made a playlist on my laptop with some of the local files inside, it would appea...

Newbie

I'm having an issue with local files on Spotify where it works fine syncing with my Windows laptop (finding the files, playing them, adding to a playlist etc) but when I made a playlist on my laptop ...

666 Views

0 replies

1 likes

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  • 1 likes

IOS 11 iphone 6s - when I click home button while on lock screen the music stops

I updated to IOS 11 and now regret this. My biggest complaint is playing music through Spotify. When I play, after a few minutes my phone locks. I'm able to access the music from the lock screen and via swiping up, but when I hit the home button the ...

Newbie

I updated to IOS 11 and now regret this.  My biggest complaint is playing music through Spotify.  When I play, after a few minutes my phone locks.  I'm able to access the music from th...

424 Views

0 replies

0 likes

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Pioneer Head Unit controls not working

when i plug my iphone into my usb to my car head unit the controls only work sometimes. This never used to be an issue and Im not sure what happened. Anyone else have a Pioneer BHSX3600BT with the same issue? Most of the time the screen on the head u...

Casual Listener

when i plug my iphone into my usb to my car head unit the controls only work sometimes. This never used to be an issue and Im not sure what happened. Anyone else have a Pioneer BHSX3600BT with the sa...

1420 Views

0 replies

0 likes

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[iOS 11] Spotify doesn't pause the music when I pick up a call

Hello all.After iOS 11 update, whenever I listen to Spotify with my headphones and I get a call, the music continues to play. If I press pause in the mission control it doesn't stop either, so I have to force quit Spotify to make the music stop. I fo...

Casual Listener

Hello all. After iOS 11 update, whenever I listen to Spotify with my headphones and I get a call, the music continues to play. If I press pause in the mission control it doesn't stop either, so I ha...

SvenL1964

Newbie

2144 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Background on IOS-app

The colors from the album in the background on my Iphone while playing music on the app doesn't match with the real colors of the album. How can I resolve this?

Visitor

The colors from the album in the background on my Iphone while playing music on the app doesn't match with the real colors of the album. How can I resolve this?

548 Views

0 replies

1 likes

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Solved!! spotify premium

I have money on my itunes account, and I realize that you can no longer purchase spotify through the app store, but I was wondering if there was any way I could purchase spotify premium using the credit in my Itunes account?

Casual Listener

I have money on my itunes account, and I realize that you can no longer purchase spotify through the app store, but I was wondering if there was any way I could purchase spotify premium using the cre...

Maxim

Spotify Star

997 Views

1 replies

0 likes

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Solved!! App issues on iPhone X

It seems there is an issue with the compatibility of Spotify and the IPhone X. I love Spotify but have noticed that occasionally while I’m in the app, the bottom tab that lets you choose “home”, “browse”, “search”, or “your library” goes missing and ...

Casual Listener

It seems there is an issue with the compatibility of Spotify and the IPhone X.   I love Spotify but have noticed that occasionally while I’m in the app, the bottom tab that lets you choose “ho...

Taylor91

Regular

28304 Views

32 replies

12 likes

IOS 11
iphone x
x
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  • 12 likes

Songs not on my play list

Hi there is song I had on my plays list it has disappeared I found it online and added it to my playlist but it will not appear on my Samsung 8

Newbie

Hi there is song I had on my plays list it has disappeared I found it online and added it to my playlist but it will not appear on my Samsung 8

438 Views

0 replies

0 likes

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Solved!! Spotify app takes 1GB of space but I don't have any downloaded songs

Is this cached content? How can I free this space? Like I said, I don't have any offline songs, so why does the app take 1GB of space?!

Regular

Is this cached content? How can I free this space? Like I said, I don't have any offline songs, so why does the app take 1GB of space?!

Swizzlebam

Newbie

7411 Views

4 replies

0 likes

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Solved!! Certain songs wont play??

I need help... I have Spotify Premium and use it on my iPhone and PC. All of the songs work fine on the computer, but if I play a song I enjoy frequently it'll stop playing after a while. I literally have to use the computer to have all of my songs p...

Newbie

I need help... I have Spotify Premium and use it on my iPhone and PC. All of the songs work fine on the computer, but if I play a song I enjoy frequently it'll stop playing after a while. I literally...

blue_water

Newbie

826 Views

2 replies

0 likes

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Superuser Contribution Push notifications not working on iOS

Hello everyone,Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, but it didn't work... Can you help me ?Thanks

Casual Listener

Hello everyone, Since few mounths, I don't receive Spotify's push notifications on my iPhone. I checked  iOS & Spotify settings, but nothing is wrong. I've also tried to reinstall the app, ...

Kenzomm

Newbie

1245 Views

3 replies

1 likes

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  • 3 replies
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Lyrics when chromecastinf fro ios

Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home.

Newbie

Does anyone know how to turn this off? It’s really irritating and distracting to see the motion when working from home. 

275 Views

0 replies

0 likes

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Spotify on IOS is not working?

When i try to search for music on my spotify app it says "an error occurred try again" help?

Newbie

When i try to search for music on my spotify app it says "an error occurred try again"    help?

jordammit

Casual Listener

2135 Views

13 replies

0 likes

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  • 13 replies
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Can't find song

The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?

Newbie

The song (Cry Wolf) by Bebe Raxha is not available on Spotify why can't I find it?

282 Views

0 replies

0 likes

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Imported Music not playing

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. As everyone probably knows, there's a feature to import...

Visitor

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. &nb...

964 Views

0 replies

1 likes

  • 964 Views
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  • 1 likes

Spotify won't search on iPhone

My Spotify won't search on I phone I've tried everything please help ? States error try again

Newbie

My Spotify won't search on I phone I've tried everything please help ? States error try again 

ecopening

Newbie

568 Views

2 replies

0 likes

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An error occurred Try again

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again"I've done everything in my power and it still no luck Any ideas??? If not i will ha...

Casual Listener

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again" I've done everything in my pow...

Sebasty

Community Legend

1054 Views

4 replies

0 likes

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Error screen

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

Newbie

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

281 Views

0 replies

0 likes

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