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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68086 Views
  • 16 replies
  • 37 likes
  • 68086 Views
  • 16 replies
  • 37 likes

Music stops playing when Messages is opened

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. Any suggestions as to what I should do to fix this/do...

  • Casual Listener
  • I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. An...
  • trapcitywitch
  • Newbie
  • 32350 Views
  • 3 replies
  • 1 likes
  • 32350 Views
  • 3 replies
  • 1 likes

Error 404

Having problem while logging in, keep showing error 404 and not working ...

  • Newbie
  • Having problem while logging in, keep showing error 404 and not working ...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Shuffle doesn't work properly

Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only plays songs from 2/3 artists. Quite annoying, please fix! Bes...

  • Newbie
  • Hi guys,   When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only p...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Latest iOS update usb not working

Updated to 11.0.3Usually plug phone via usb to car stereo and sound comes from car speakersNow it will it connect and just plays thru phone even when plugged inOnly since this update has problem started

  • Casual Listener
  • Updated to 11.0.3 Usually plug phone via usb to car stereo and sound comes from car speakers Now it will it connect and just plays thru phone even when plugged in Only since this update has proble...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Local file not showing up on iPhone

Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then made sure that this new playlist, containing just this one song, wa...

  • Visitor
  • Hey guys,   I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then m...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Can someone help me?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

  • Regular
  • Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...
  • KDtheman
  • Regular
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

App Loading

Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me

  • Newbie
  • Hello,   I can't load the app on my Iphone, I've enough space so it should go well.  Do you have any solutions ?  Please help me 🙂
  • jarredmorley
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Spotify bugg?

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...

  • Newbie
  • Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...
  • jarredmorley
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Spotify Premium issue

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

  • Regular
  • Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...
  • jarredmorley
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 6s

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it1- Go to Spotify.com settings and remove offline devices 2-i...

  • Regular
  • Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it 1- Go t...
  • QuiriniusGast
  • Roadie
  • 1368 Views
  • 10 replies
  • 0 likes
  • 1368 Views
  • 10 replies
  • 0 likes

unable to login with either Facebook or email

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt.Through Facebook login I'm given error code 404. And the previous solution of generating an app password ...

  • Newbie
  • Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt. Through Facebook login I'm given error code 404. And...
  • mugglenamehalle
  • Casual Listener
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Removing downloads doesn't reduce storage space on iPhone 6

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up. Today on the "Manage Storage" screen under Settings>Gen...

  • Newbie
  • For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone  (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up...
  • Habdank
  • Music Fan
  • 1927 Views
  • 2 replies
  • 3 likes
  • 1927 Views
  • 2 replies
  • 3 likes

Spotify randomly stops playing

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. I have noticed this mainly on my iPhone SE when listening to Spotify on the iPhone inde...

  • Newbie
  • The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service.  I have noticed this ma...
  • Drjordando
  • Newbie
  • 1662 Views
  • 2 replies
  • 0 likes
  • 1662 Views
  • 2 replies
  • 0 likes

Playing music on locked screen

Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue of the update? And will it come an update to patch ...

  • Newbie
  • Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue ...
  • 366 Views
  • 0 replies
  • 1 likes
  • 366 Views
  • 0 replies
  • 1 likes

Storing playlists on ipad2

I have averaged around 850MB for 70 playlists. Every time Spotify sends an update my storage size has increased up to 3GB. I have since created 10 more lists and storage has increased to 5GB. Yesterday I added 10 songs to an existing playlist and it ...

  • Regular
  • I have averaged around 850MB for 70 playlists. Every time Spotify sends an update my storage size has increased up to 3GB. I have since created 10 more lists and storage has increased to 5GB. Ye...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Solved!! Spotify x iOS 11 trouble

Hello, I use iOS 11 since yesterday.When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the application shows up on the lock screen. Is it a bug or shoul...

  • Casual Listener
  • Hello,   I use iOS 11 since yesterday. When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the...
  • paev1010
  • Newbie
  • 69767 Views
  • 29 replies
  • 1 likes
  • IOS 11
    Lock Screen Issues
    Remote control
  • 69767 Views
  • 29 replies
  • 1 likes

Pioneer DEH-X7850BT Spotify Input Not Working

This morning I had to reset my iPhone and reinstall everything (including Spotify) from a backup. Everything seems to be working well, except for Spotify via the Spotify input on my Pioneer DEH-X7850BT car stereo. When you try to use Spotify via this...

  • Newbie
  • This morning I had to reset my iPhone and reinstall everything (including Spotify) from a backup.  Everything seems to be working well, except for Spotify via the Spotify input on my Pioneer DEH...
  • 969 Views
  • 0 replies
  • 1 likes
  • 969 Views
  • 0 replies
  • 1 likes

Brand new user/baffled by Spotify

I want to use Spotify for my work environment, to quickly access albums in my library. So far i feel like a need a University degree to figure out how to save an album to my library! Where is the "save" icon???????Help please. I use iphone 6 and Spot...

  • Casual Listener
  • I want to use Spotify for my work environment, to quickly access albums in my library. So far i feel like a need a University degree to figure out how to save an album to my library! Where is the "sa...
  • johnnydiazz
  • Newbie
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Solved!! Deleted Spotify app

I accidentally deleted the Spotify app on my iPhone. When I downloaded it again all of my playlists were gone. How do I transfer my playlists on my account to the app?

  • Casual Listener
  • I accidentally deleted the Spotify app on my iPhone. When I downloaded it again all of my playlists were gone. How do I transfer my playlists on my account to the app?
  • Kdett1013
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

iTunes to desktop Spotify to iPhone Spotify

I put some purchased iTunes songs onto a playlist on my computer's Spotify (transferred them there from "local files"). Problem is, those songs are not showing up on the same Spotify playlist on my iPhone. How do I get them there?

  • Newbie
  • I put some purchased iTunes songs onto a playlist on my computer's Spotify (transferred them there from "local files"). Problem is, those songs are not showing up on the same Spotify playlist on...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes