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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution My music stops playing every 30 seconds

PlanPremiumCountryNetherlands DeviceiPhone 7ios 14.4 My Question or Issue musics stops playing every 30 secondsI already tried a clean install but that doesn’t work. How can I fix this problem?

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone 7 ios 14.4   My Question or Issue   musics stops playing every 30 seconds I already tried a clean install but that ...
  • SinfulMissy29
  • Visitor
  • 11500 Views
  • 23 replies
  • 0 likes
  • 11500 Views
  • 23 replies
  • 0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

  • Newbie
  • The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...
  • 1inchD
  • Visitor
  • 880 Views
  • 3 replies
  • 4 likes
  • 880 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

  • Visitor
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...
  • Dian
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Play problem

be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...

  • Newbie
  • be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • Dian
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can not sync local songs from Mac to iPhone

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...

  • Casual Listener
  • I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone.   So far I've tried: - turning off the firewall on m...
  • OscarDC
  • Moderator
  • 3299 Views
  • 6 replies
  • 0 likes
  • 3299 Views
  • 6 replies
  • 0 likes

Shortcuts on home screen nerver changes!

PlanPremium DuoCountryDenmarkDeviceiPhone 11 PeoOperating SystemiOS 16.5.1 (c) My Question or IssueI’ve User Spotify for almost six years, and frist it updated short cuts on the home screen, but then it stopped working every where else but using web ...

  • Regular
  • Plan Premium Duo Country Denmark Device iPhone 11 Peo Operating System iOS 16.5.1 (c)   My Question or Issue I’ve User Spotify for almost six years, and frist it updated short cuts on ...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle only works on wifi

I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app multiple times, and reinstalled. Updated my phone, etc. Wha...

  • Newbie
  • I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi.   I have deleted the app...
  • Alex
  • Spotify Legend
  • 1006 Views
  • 9 replies
  • 0 likes
  • 1006 Views
  • 9 replies
  • 0 likes

iOS app crashing when disconnecting from car

PlanPremiumCountryUnited StatesDeviceiPhone 12/Car thingOperating SystemiOS 16.5.1 My Question or IssueWhen getting out of my car, the app continues to play, the iOS media controls fail to respond and the app UI freezes, requiring a force quit to end...

  • Newbie
  •   Plan Premium Country United States Device iPhone 12/Car thing Operating System iOS 16.5.1   My Question or Issue When getting out of my car, the app continues to play, the iOS ...
  • ofornaerypti
  • Casual Listener
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops music every 30-40 seconds

PlanPremiumCountryIsraelDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issuehey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting ...

  • Newbie
  • Plan Premium Country Israel Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really...
  • kujing
  • Visitor
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

songs liked before a certain update dont trigger now playing when opening app on ios

PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 16.5.1) My Question or Issuei couldnt fit the whole thing in the subject but idk how to shorten it. i play a song on pc and go on my phone to get the link for the song to send i...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 16.5.1)   My Question or Issue i couldnt fit the whole thing in the subject but idk how to shorten it. i...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution One episode of aPodcast won’t play. It’s China Unscripted #210

I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:00. I can skip ahead, but it freezes on that time s...

  • Casual Listener
  • I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:...
  • Bish26
  • Visitor
  • 491 Views
  • 4 replies
  • 0 likes
  • 491 Views
  • 4 replies
  • 0 likes

Cómo instalo Spotify en IOS 9.3.5 sin haber tenido nunca una cuenta Apple??

Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible.Tampoco puedo hacerlo desde la cuenta apple, porque es nueva y nunca he tenido una antes.Se puede de a...

  • Visitor
  • Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible. Tampoco puedo hacerlo desde la cuenta apple, porq...
  • pablomgy17
  • Visitor
  • 43155 Views
  • 5 replies
  • 0 likes
  • 43155 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't remove a song from liked songs.

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueI accidentally liked a song from one of my local files playlists. Except, it wont remove from my liked songs. I deleted the p...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue I accidentally liked a song from one of my local ...
  • HGAdam
  • Newbie
  • 5840 Views
  • 5 replies
  • 1 likes
  • 5840 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Downloading a plalist on my phone skippes songs from local files

PlanPremiumCountrySwedenDeviceiPhone SE 2020Operating SystemiOS 16.5.1 My Question or IssueI have made a playlist with songs from local files on my computer. When trying to download the playlist on my phone all of the songs from local files are skipp...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone SE 2020 Operating System iOS 16.5.1   My Question or Issue I have made a playlist with songs from local files on my computer. When trying to d...
  • Wuffles__
  • Regular
  • 914 Views
  • 10 replies
  • 0 likes
  • download
    local files
  • 914 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution I cannot log in on the app

I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect with Facebook" and have never had a problem with it. ...

  • Visitor
  • I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect wi...
  • Eni
  • Moderator
  • 38189 Views
  • 19 replies
  • 2 likes
  • 38189 Views
  • 19 replies
  • 2 likes

Solved!!Superuser Contribution Fast Forward/Rewind was removed and no longer works when holding down the forward/back arrow

The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it back please! Makes Spotify unusable to me!

  • Casual Listener
  • The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it b...
  • Eni
  • Moderator
  • 21333 Views
  • 40 replies
  • 6 likes
  • 21333 Views
  • 40 replies
  • 6 likes

Running Mix BPM is Incorrect

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to point out a bug related to the song's actual tempo. I'm not...

  • Newbie
  • Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature.   I just wanted to...
  • otwells2
  • Visitor
  • 1949 Views
  • 2 replies
  • 3 likes
  • BPM
    iOS
    running mix
  • 1949 Views
  • 2 replies
  • 3 likes

BMW Carplay - sound level of Spotify

Belgium DeviceIphone Hi All,Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, but the volume is very very low. The normal sound level is already nice & clear and high o...

  • Casual Listener
  • Belgium  Device Iphone      Hi All, Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, b...
  • gd11_be
  • Casual Listener
  • 499 Views
  • 3 replies
  • 0 likes
  • 499 Views
  • 3 replies
  • 0 likes

Add views and timestamp on iPad

I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.

  • Regular
  • I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Offline Download

Spotify App Version8.8.52.521Operating SystemiOS 16.5. (c)Issuewhen downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs seem to download

  • Newbie
  • Spotify App Version 8.8.52.521 Operating System iOS 16.5. (c) Issue when downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs ...
  • rtpacis
  • Casual Listener
  • 670 Views
  • 2 replies
  • 1 likes
  • 670 Views
  • 2 replies
  • 1 likes