Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232452 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114034 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442900 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303904 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in any way. When I click on them, it says "Something wen...
Two podcasts, those being The Cool Videos Podcast and TheRussianBadger but on Spotify, were deleted. However, they stay as the standard grey microphone backround and I cannot interact with them in an...
Moderator
2685 Views
13 replies
0 likes
PlanFree/PremiumCountryBrasilDeviceIPhone 14Operating SystemiOS 17.4.1 My Question or IssuePaguei o premium e não atualizou, não recebi o boleto porém foi cobrado no cartão que apenas essa conta possui pois criei o cartão virtual para esta compra.
Plan Free/Premium Country Brasil Device IPhone 14 Operating System iOS 17.4.1 My Question or Issue Paguei o premium e não atualizou, não recebi o boleto porém foi cobrado no cartão q...
Moderator
468 Views
1 replies
0 likes
PlanPremium CountryCanada DeviceiPad pro (2020)Operating SystemiOS 14 My Question or IssueThere should be an option to have the desktop version of Spotify on my iPad. I use my iPad Pro completely like a laptop and the app is just no where as good as ...
Plan Premium Country Canada Device iPad pro (2020) Operating System iOS 14 My Question or Issue There should be an option to have the desktop version of Spoti...
Moderator
5075 Views
3 replies
11 likes
Hello. iPhone 12 Pro.Latest iOS version available - 16.5App version - 8.8.43.436Canvas option is available and enabled in PlaybackData saver options are offSpotify Premium subscriptionI used to have Canvas before, that's why I'm very concerned that I...
Hello. iPhone 12 Pro. Latest iOS version available - 16.5 App version - 8.8.43.436 Canvas option is available and enabled in Playback Data saver options are off Spotify Premium subscription I...
Visitor
1969 Views
7 replies
0 likes
PlanPremiumCountryUKDeviceApple Watch Series 4Operating SystemWatchOS 7.1 My Question or IssueWhen streaming podcasts direct from Apple Watch, now that this new feature is available, all podcasts stream fine except for BBC podcasts. Is there a specif...
Plan Premium Country UK Device Apple Watch Series 4 Operating System WatchOS 7.1 My Question or Issue When streaming podcasts direct from Apple Watch, now that this new feature is av...
Visitor
1169 Views
5 replies
0 likes
I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't seem to go away. I can play music from any playlist a...
I start playing music on my phone and it pauses after a few seconds. I've restarted my phone, redownloaded the app, cleared my cache, and used the Spotify desktop app and the problem still doesn't se...
Moderator
804 Views
4 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 11Operating Systemcurrent IOS My Question or Issue i tried to clean up my unused playlists but the app doesn’t let me delete playlists. I can open a playlist, press the Burger button and select „remove Playlist“...
Plan Premium Country Germany Device iPhone 11 Operating System current IOS My Question or Issue i tried to clean up my unused playlists but the app doesn’t let me del...
Moderator
57372 Views
17 replies
0 likes
I just received my new Apple Watch. I have a cellular plan and I have internet on my watch. I went out for a run the other day and left my phone at home, just my watch and my AirPods. I was connected to the internet and wanted to start Spotify but it...
I just received my new Apple Watch. I have a cellular plan and I have internet on my watch. I went out for a run the other day and left my phone at home, just my watch and my AirPods. I was connected...
Visitor
7517 Views
4 replies
0 likes
When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying. Spotify app version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro...
When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying. Spotif...
Moderator
1006 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceiPhone 13Operating SystemMost recent IOS My Question or IssueI will go onto the app and I am unable to play any songs without restarting the app.
Plan Premium Country US Device iPhone 13 Operating System Most recent IOS My Question or Issue I will go onto the app and I am unable to play any songs without restarting the...
Spotify Star
832 Views
3 replies
0 likes
Family PremiumUSAIphone 13I have a playlist for an upcoming event. I need to have songs stop automatically at the end of the track, but have the next song in the playlist start with a single button push.Is there an option to NOT automatically play th...
Family Premium USA Iphone 13 I have a playlist for an upcoming event. I need to have songs stop automatically at the end of the track, but have the next song in the playlist start wit...
Newbie
1614 Views
2 replies
0 likes
I have an iphone and have premium spotify i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the defaultwhy i notice now is that the repeat now seems to be in default as well and i want it offe...
I have an iphone and have premium spotify i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the default why i notice now is that th...
Moderator
33759 Views
5 replies
0 likes
PlanFreeCountryIndiaDevice(iPhone XR)Operating System(iOS 16.6) My Question or IssueI have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices...
Plan Free Country India Device (iPhone XR) Operating System (iOS 16.6) My Question or Issue I have been using Spotify in my iPhone XR as well as other devices with same account. And ...
Visitor
7207 Views
25 replies
1 likes
My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"
My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"
Moderator
503 Views
1 replies
0 likes
Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music app it opens as it should. On Spotify I can just tap th...
Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music ap...
Spotify Legend
623 Views
1 replies
0 likes
Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 17 My Question or Issue Reset password recently after notification of “suspicious activity” (note: did not use link in email). Attempting to log into app causes it to claim I’m offline...
Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 17 My Question or Issue Reset password recently after notification of “suspicious activity”...
Spotify Star
1268 Views
5 replies
0 likes
PlanFreeCountryIrelandDeviceiPhone 15Operating System(iOS 17.4.1) My Question or IssueI’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s only one specific song, there’s this one Chinese song called 要不然我们就这样一万年 and ...
Plan Free Country Ireland Device iPhone 15 Operating System (iOS 17.4.1) My Question or Issue I’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s o...
Spotify Star
661 Views
1 replies
0 likes
I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue still remainsi also tried adding the playlist to a diff...
I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue stil...
Moderator
2483 Views
3 replies
0 likes
PlanPremiumDeviceiPhone SEOperating SystemiOS 17 My Question or IssueTapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. The play icon flashes for a fraction of a second every time a song is ta...
Plan Premium Device iPhone SE Operating System iOS 17 My Question or Issue Tapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. ...
Moderator
1158 Views
5 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueI am unable to play songs from an artist on their artist page (their top songs) if I’ve saved any of their songs to the library. As soon as I click a song,...
Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 17.5 My Question or Issue I am unable to play songs from an artist on their artist page (their top songs)...
Moderator
1013 Views
4 replies
0 likes
