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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74135 Views
  • 16 replies
  • 37 likes
  • 74135 Views
  • 16 replies
  • 37 likes

Superuser Contribution Now playing won’t progress track but will show as playing

Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. Can’t turn off notifications to get it to stay off my...

  • Casual Listener
  • Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. ...
  • MihailY
  • Moderator
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

  • Casual Listener
  • I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.
  • bigd4316
  • Casual Listener
  • 4498 Views
  • 7 replies
  • 22 likes
  • 4498 Views
  • 7 replies
  • 22 likes

Superuser Contribution my local song files won’t show up

i downloaded some songs and they don’t show up in my library even though the setting is turned on

  • Visitor
  • i downloaded some songs and they don’t show up in my library even though the setting is turned on
  • Yordan
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

exclude from my music taste button is not showing up?

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my personal spotify is a must for kids who only calm down ...

  • Visitor
  • i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my pers...
  • Prague
  • Community Legend
  • 558 Views
  • 1 replies
  • 1 likes
  • 558 Views
  • 1 replies
  • 1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

  • Visitor
  • It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...
  • houserockr
  • Newbie
  • 538 Views
  • 2 replies
  • 1 likes
  • 538 Views
  • 2 replies
  • 1 likes

Superuser Contribution "remove from this playlist" not working

When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back

  • Newbie
  • When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back
  • Yordan
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Linking" a new song automatically tries to add it to the same playlist every time

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueWhenever I add a song to my liked songs it keeps trying to add it to a playlist I recently added songs to. This is annoying because most of the time I don't want a...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17.0.3   My Question or Issue Whenever I add a song to my liked songs it keeps trying to add it to a playlist...
  • Yordan
  • Moderator
  • 283 Views
  • 1 replies
  • 1 likes
  • 283 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle keeps reshuffling

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueI’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then come back to the app, and play again, the shuffle order has reshuffled itself...

  • Regular
  • Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8   My Question or Issue I’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then c...
  • EsztiNaomi
  • Newbie
  • 6100 Views
  • 22 replies
  • 11 likes
  • 6100 Views
  • 22 replies
  • 11 likes

Solved!!Superuser Contribution New Notification Center disappeared

PlanPremium DuoCountryUSADeviceiPhone 12 Pro Operating SystemiOS 16 My Question or IssueHi. A month or so back, Spotify updated to give me the new Notification Center which shows follower activity. I really liked this feature, but today when I opened...

  • Newbie
  •   Plan Premium Duo Country USA Device iPhone 12 Pro  Operating System iOS 16   My Question or Issue Hi. A month or so back, Spotify updated to give me the new Notification C...
  • Chaseypoo
  • Visitor
  • 1745 Views
  • 4 replies
  • 4 likes
  • 1745 Views
  • 4 replies
  • 4 likes

Superuser Contribution "Add to playlist" not instantly showing up in menu

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 17 My Question or IssueWhen I click on the three dots next to a song to add it to a playlist, the "add to playlist option usually doesn't instantly show up. If I wait a minute or scroll down...

  • Newbie
  • Plan Premium Country Germany Device iPhone SE Operating System iOS 17   My Question or Issue When I click on the three dots next to a song to add it to a playlist, the "add to playlist...
  • Kiril
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user cannot see premium content

PlanPremiumCountryUK currently in TurkeyDeviceiPhone 12Operating SystemIos 17 My Question or IssueI am a member of a premium family plan but cannot see content included in premium. I’ve updated the app.

  • Visitor
  • Plan Premium Country UK currently in Turkey Device iPhone 12 Operating System Ios 17   My Question or Issue I am a member of a premium family plan but cannot see content included in pr...
  • Lyubka
  • Moderator
  • 417 Views
  • 1 replies
  • 1 likes
  • 417 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to clear an entire queue?

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueHow do I delete an entire queue? I can only remove individual songs and I have a queue of more than 50... It's incredibly annoying and painful.I tried the hack of removing ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 10   My Question or Issue How do I delete an entire queue? I can only remove individual songs and I have a queue of more t...
  • EdCottingham
  • Casual Listener
  • 111322 Views
  • 43 replies
  • 42 likes
  • 111322 Views
  • 43 replies
  • 42 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

  • Casual Listener
  • Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...
  • JeFo1981
  • Casual Listener
  • 9767 Views
  • 23 replies
  • 1 likes
  • 9767 Views
  • 23 replies
  • 1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

  • Newbie
  • Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...
  • elcalebo
  • Regular
  • 6614 Views
  • 2 replies
  • 1 likes
  • 6614 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

  • Visitor
  • I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...
  • Joan
  • Moderator
  • 819 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 819 Views
  • 1 replies
  • 1 likes

Superuser Contribution Retrieve pop-up announcements?

Plan PremiumCountry USA My Question or IssueI recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could share it. Are pop-up notifications like this saved anywhere, or can I...

  • Casual Listener
  • Plan Premium Country USA   My Question or Issue I recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could ...
  • mcmath26
  • Newbie
  • 17527 Views
  • 3 replies
  • 1 likes
  • 17527 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts on Apple Watch series 9 cellular version

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone!PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

image.jpg
  • Casual Listener
  • Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone! Plan Free/Premium Country   ...
  • Dian
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution some artist or album names in Japanese characters for no reason

CountryGermany Device(iPhone 12 pro)Operating System(iOS 16.6, problem existed in older ver. already) My Question or IssueSometimes artist or album names are displayed in Japanese characters (katakana). These are NOT Japanese artists in general. I do...

  • Casual Listener
  • Country Germany Device (iPhone 12 pro) Operating System (iOS 16.6, problem existed in older ver. already)   My Question or Issue Sometimes artist or album names are displayed in Japanes...
  • Eni
  • Moderator
  • 1463 Views
  • 8 replies
  • 0 likes
  • App
    iphone
    Japanese
    katakana
  • 1463 Views
  • 8 replies
  • 0 likes

Does dislike ads do anything?

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

  • Casual Listener
  • I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?
  • Firgin
  • Visitor
  • 1511 Views
  • 1 replies
  • 1 likes
  • 1511 Views
  • 1 replies
  • 1 likes