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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43301 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108874 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1631 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301825 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127767 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Displaying Chinese Words

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS 4.5.0.1332

Music Fan

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS...

rob_k1203

Newbie

2323 Views

2 replies

0 likes

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  • 2 replies
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Genre filter is missing in liked songs playlist.

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I sort my liked songs by genre?

Newbie

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I ...

Brirose02

Visitor

4570 Views

8 replies

1 likes

  • 4570 Views
  • 8 replies
  • 1 likes

Superuser Contribution tracks skipping on their own

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

Visitor

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

AlejaR

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS 8.9.32 app crashes with strange audio glitching

PlanFree/PremiumCountryUnited StatesDevice(iPad 9th Generation)Operating System(IPadOS 17.4.1) My Question or IssueMy Spotify app recently started having bugging effects on the audio where it makes static and glitching sounds before freezing and bein...

Newbie

Plan Free/Premium Country United States Device (iPad 9th Generation) Operating System (IPadOS 17.4.1)   My Question or Issue My Spotify app recently started having bugging effects on t...

Ivelina

Moderator

778 Views

1 replies

1 likes

  • 778 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify reverts to previous song after putting on a new song when opening.

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from when I closed out of the app. It is really frustrating...

Visitor

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from whe...

MartinT

Spotify Legend

593 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problems with podcasts on Libratone speakers

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spotify that this song (!) cannot be played using the sp...

Visitor

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spoti...

MartinT

Spotify Legend

617 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not working premium giftcard

My gift card isn’t working may I know what was wrong with this order id.

Visitor

My gift card isn’t working may I know what was wrong with this order id.

Not applicable

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't want to sync local files from my Windows computer to my iOS

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

Visitor

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

ImPerom

Visitor

687 Views

2 replies

0 likes

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  • 2 replies
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Can’t log in on iPhone

Premium PlanUSAiPhone 12 ProiOS 15.5 I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, and I get an error for both approaches. I uninstalled and re-install...

Visitor

Premium Plan USA iPhone 12 Pro iOS 15.5   I’m able to log into Spotify on desktop app, but not on my phone. I have tried logging in both using Facebook log in AND with username/password, an...

izzy1232

Newbie

741 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Translation problem

Seems like machine translate is not really good. On english it’s “A combo as unique as you” ( link removed ) And on russian it’s translated incorrectly as “Unique combo under be you”( link removed )It must be “Уникальное комбо как и вы".

Casual Listener

Seems like machine translate is not really good. On english it’s “A combo as unique as you” ( link removed ) And on russian it’s translated incorrectly as “Unique combo under be you”( link removed )I...

Joan

Moderator

557 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution autoplay not working

every time i play a song from an album the song just loops instead of play similar songs. my autoplay is turned on, i restarted my device and logged in and out and nothing will fix it

Visitor

every time i play a song from an album the song just loops instead of play similar songs. my autoplay is turned on, i restarted my device and logged in and out and nothing will fix it

Ivelina

Moderator

830 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Carplay issues

PlanPremiumCountryNetherlandsDeviceIphone 15Operating SystemIOS 17.5 My Question or IssueHello, I have a quite annoying bug with Spotify in the car with CarPlay. Every time I connect my phone WIRED to my carplay system, I cannot start music from carp...

Casual Listener

  Plan Premium Country Netherlands Device Iphone 15 Operating System IOS 17.5   My Question or Issue Hello, I have a quite annoying bug with Spotify in the car with CarPlay. Ever...

MartinT

Spotify Legend

984 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution music randomly stopping

PlanPremium Device(iPhone XR)Operating System(iOS 16) My Question or Issuealmost everytime i listen to music on my phone, every few songs the music just randomly stops, the song length and progress bar just go blank (image attached), and it doesn’t l...

Newbie

Plan Premium   Device (iPhone XR) Operating System (iOS 16)   My Question or Issue almost everytime i listen to music on my phone, every few songs the music just randomly stops, t...

Joan

Moderator

479 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Alexa frequently plays past the end of songs

PlanPremiumCountryGermanyDeviceAlexa Echo Gen. 4, Android, MacBook ProOperating SystemAndroid 14, macOS 14.1.2 My Question or IssueWhen playing over Alexa, Spotify frequently just stops playing music after a song ends, even though it there are more s...

Regular

Plan Premium Country Germany Device Alexa Echo Gen. 4, Android, MacBook Pro Operating System Android 14, macOS 14.1.2   My Question or Issue When playing over Alexa, Spotify frequently...

waces

Roadie

1004 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Spotify is causing my XS to heat up.

so as far as I can tell with all my apps having background app refresh turned off Spotify almost immediately after I updated now will start to heat up my phone quickly after starting any tracks and then the app crashes approx 3 minutes later. i have ...

Casual Listener

so as far as I can tell with all my apps having background app refresh turned off Spotify almost immediately after I updated now will start to heat up my phone quickly after starting any tracks and t...

HGRitticuss

Regular

9940 Views

16 replies

2 likes

  • 9940 Views
  • 16 replies
  • 2 likes

Stuttering on FIRST scroll in playlist with 120hz iPhone

Listen, if I'm the only one that can see this then I will shut up, but it has been an issue ever since the iPhones got 120hz screens. In fact, if I limit my phone 60hz the issue goes away! But here is the issue I'm seeing:Lets say I go to the 'Countr...

Newbie

Listen, if I'm the only one that can see this then I will shut up, but it has been an issue ever since the iPhones got 120hz screens. In fact, if I limit my phone 60hz the issue goes away! But here i...

lunarephemera

Newbie

3342 Views

6 replies

2 likes

cover
iOS
iphone
Optimization
scroll
stutter
stuttering
  • 3342 Views
  • 6 replies
  • 2 likes

how to remove songs and artist

There is an artist/band from the 1980s that I absolutely hate. But they keep popping up in my playlists because there are in the same genre of songs I love. HOW CAN I DELETE/REMOVE/BAN THIS BAND?!?! I'm going nuts here.

Casual Listener

There is an artist/band from the 1980s that I absolutely hate. But they keep popping up in my playlists because there are in the same genre of songs I love. HOW CAN I DELETE/REMOVE/BAN THIS BAND?!?! ...

Amay

Spotify Star

738 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify app not working on IOS 17.4.1 IPhone

PlanFreeDevice(iPhone 11 Pro)Operating System(iOS 17.4.1) My Question or IssueHey there, I have recently unsubscribed from Spotify Premium after a few years, and I have updated my IOS to the latest version a few weeks back, but I am unsure this is re...

Visitor

Plan Free Device (iPhone 11 Pro) Operating System (iOS 17.4.1)   My Question or Issue Hey there, I have recently unsubscribed from Spotify Premium after a few years, and I have updated m...

user-removed

Not applicable

3860 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bring back Label/Publisher names to the bottom of album page

Label names have disappeared from the bottom of album pages.It was one of the most (if not the most) important instruments to search/browse through artist albums by knowing which communities (labels) their albums came from. This info also helps to fi...

Gig Goer

Label names have disappeared from the bottom of album pages. It was one of the most (if not the most) important instruments to search/browse through artist albums by knowing which communities (...

dr_michael

Gig Goer

6229 Views

13 replies

15 likes

label search
labels
  • 6229 Views
  • 13 replies
  • 15 likes