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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44348 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110244 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1705 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302324 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128225 Views

19 replies

38 likes

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Spotify of old 5c iphone stops playing after 8-9 hours of play.

I'm looking for a why to play my playlist 24/7. No matter what I do, my playlist will stop after 8-9 hours of nonstop play. The phone is plugged into charger with full power, and the internet is confirmed to be on when it stops play. The playlist is ...

Casual Listener

I'm looking for a why to play my playlist 24/7.  No matter what I do, my playlist will stop after 8-9 hours of nonstop play.  The phone is plugged into charger with full power, and the inte...

ToolboxT

Roadie

862 Views

6 replies

0 likes

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Can't log in

HiI cannot log in on Ap because it says I already have an account on that emailExactly that's why I'm trying to log in !!!!!!!?????

Newbie

Hi I cannot log in on Ap because it says I already have an account on that email Exactly that's why I'm trying to log in !!!!!!!?????

MartinStoichkov

Community Legend

423 Views

1 replies

0 likes

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Solved!! Using too much data

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. Anyone noted this?

Music Fan

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. ...

jmarciobezerra

Music Fan

11124 Views

8 replies

1 likes

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  • 1 likes

Different songs playing outside of what was searched in a playlist

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song in the playlist. Using iPhone 6s, most recent update...

Casual Listener

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song i...

christinah715

Casual Listener

827 Views

1 replies

0 likes

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  • 1 replies
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Spotify uses excessive Cellular Date over Wifi

Hello, I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my iPhone, while connected to Wifi, Spotify is still using my cell...

Casual Listener

Hello,   I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my i...

Smifo11

Casual Listener

14013 Views

17 replies

7 likes

data usage
data usage on wifi
on wifi
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Trouble syncing local file songs to iphone

Hello All, I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the computer? I've resort to Youtube videos and read comments an...

Newbie

Hello All,   I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the ...

471 Views

0 replies

0 likes

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Family subscription, but able to listen only 1

I have family subscription. For me, my son and my wife.My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own fb account. Why do I get my settings and how can I sol...

Casual Listener

I have family subscription. For me, my son and my wife. My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own f...

Maxim

Spotify Star

462 Views

1 replies

0 likes

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An error occurred (try again)

Hello,After upgrading to Spotify version 7.5.0.1023, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user profi...

Regular

Hello, After upgrading to Spotify version 7.5.0.1023, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, D...

Cavyo4

Regular

1109 Views

1 replies

0 likes

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No premium downloads gone

I have premium and payed up but it playing like a new user on free trial! Am getting very frustrated

Newbie

I have premium and payed up but it playing like a new user on free trial! Am getting very frustrated

Maxim

Spotify Star

375 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

PROBLEMAS APÓS O PAGAMENTO POR BOLETO

Paguei meu boleto PARA O Spotify premium no valor de 16,90 em hum sábado (na Lotérica) , OS esperei 5 Dias Úteis , mas Já fazem 7 dias sem Contar o último de semana e Minha Conta AINDA ESTÁ gratuito e NÃO recebi Nenhum e-mail confirmando o Pagamento ...

Newbie

Paguei meu boleto PARA O Spotify premium no valor de 16,90 em hum sábado (na Lotérica) , OS esperei 5 Dias Úteis , mas Já fazem 7 dias sem Contar o último de semana e Minha Conta AINDA ESTÁ gratuito ...

rep_r7

Casual Listener

822 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Syncronize local file

I cannot listen to my local files on my Iphone/Ipad as I can't syncronize them with my laptop (IOS). It's the third time it's happened. Some bug on the last update?I have a lot of file and I wold like to use Spotify, but this is an issue. If you have...

Casual Listener

I cannot listen to my local files on my Iphone/Ipad as I can't syncronize them with my laptop (IOS). It's the third time it's happened. Some bug on the last update? I have a lot of file and I wold l...

275 Views

0 replies

0 likes

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[HOW TO] Sync spotify with iPhone WITHOUT wifi

Hi! I've searched a bit around the internet about syncing your iPhone with spotify, and all I found was that "you need a wifi connection to sync with spotify". Well, that's not true, since you can use your iPhone as a personal hotspot. A step by step...

Visitor

Hi!   I've searched a bit around the internet about syncing your iPhone with spotify, and all I found was that "you need a wifi connection to sync with spotify". Well, that's not true, since...

Sheeplessknight

Newbie

10416 Views

2 replies

1 likes

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Problems streaming via bluetooth

Hi! I recently bought a Bluetooth loudspeaker. The speaker works just fine when i use spotify on my MacBook, but when i try to stream from the Spotify app on my iPhone 6, the music stops after only a few -approx 2-3- seconds. Why is this? I have trie...

Newbie

Hi! I recently bought a Bluetooth loudspeaker. The speaker works just fine when i use spotify on my MacBook, but when i try to stream from the Spotify app on my iPhone 6, the music stops after only a...

282 Views

0 replies

0 likes

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Spotify will not disconnect from another device

So I was on my PlayStation and connected Spotify started playing an ad and now will not play any sound or let me change the station or song.

Newbie

So I was on my PlayStation and connected Spotify started playing an ad and now will not play any sound or let me change the station or song.

274 Views

0 replies

0 likes

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My first and second song never play right

So I don't have desktop Spotify. However I've been having trouble playing songs. (are you gonna be my girl, Alexander Hamilton, my shot and many more.) I've attempted re downloading the app and it just made it play the first song I try to play play f...

Newbie

So I don't have desktop Spotify. However I've been having trouble playing songs. (are you gonna be my girl, Alexander Hamilton, my shot and many more.) I've attempted re downloading the app and it ju...

276 Views

0 replies

0 likes

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Solved!! Spotify App won't play certain songs

I've had Spotify Premium for about a year now and have been enjoying it until now. Certain songs I've had on Spotify before (i.e. Ariana Grande's Dangerous Woman album) would play just fine. Now, I'll tap on the song I want to play from that album an...

Casual Listener

I've had Spotify Premium for about a year now and have been enjoying it until now. Certain songs I've had on Spotify before (i.e. Ariana Grande's Dangerous Woman album) would play just fine. Now, I'l...

daxximusss

Casual Listener

2948 Views

1 replies

0 likes

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Spotify is playing the wrong song in carplay

After the recent update of the spotify app on my iphone (to version 7.5.0), carplay is not playing the song that I select but a different song from the same album, I am in. It is like using shuffle but it is always selecting the same other song when ...

Casual Listener

After the recent update of the spotify app on my iphone (to version 7.5.0), carplay is not playing the song that I select but a different song from the same album, I am in. It is like using shuffle b...

888 Views

0 replies

9 likes

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Why my Spotify Playlist is not playing in order like in the list?

Hey everyone! I need help for my spotify playlist. I have Premium Account on Spotify and I have my own playlist but for the past few weeks I've been noticing that the music that I'm playing is not in order like in the exact list in my playlist. Somet...

Casual Listener

Hey everyone! I need help for my spotify playlist. I have Premium Account on Spotify and I have my own playlist but for the past few weeks I've been noticing that the music that I'm playing is not in...

cabaynes

Music Fan

411 Views

1 replies

0 likes

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Won't let me log in

I just used it last night and this morning I went to go play music and it logged me out for no reason and when I tried logging back in it says that my log in was incorrect which I don't know how that's possible because it says logged into my Facebook

Newbie

I just used it last night and this morning I went to go play music and it logged me out for no reason and when I tried logging back in it says that my log in was incorrect which I don't know how that...

ToolboxT

Roadie

519 Views

2 replies

0 likes

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