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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238460 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119797 Views

118 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2745 Views

0 replies

0 likes

iOS
  • 2745 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305809 Views

62 replies

16 likes

  • 305809 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131085 Views

19 replies

38 likes

  • 131085 Views
  • 19 replies
  • 38 likes

Solved!! iPhone app can't find playlists

Yesterday morning I suddently had problems with Spotify on my iPhone. I use it every day in my car, and have a lot of playlists. The app didn't show any playlists - I tried to log out and in again without any result. At home, my iPad didn't have the ...

Music Fan

Yesterday morning I suddently had problems with Spotify on my iPhone. I use it every day in my car, and have a lot of playlists. The app didn't show any playlists - I tried to log out and in again wi...

Oldracer85

Newbie

5822 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Radio switching to one genre only!! Help with radio genre influence!!

I made a playlist that has an equal number of songs from each genre that I like (hip-hop, country, rock). I then played this playlist in radio and started liking and thumbing down certain songs. After a few songs from Jimi Hendrix, BOC and Dio were t...

Regular

I made a playlist that has an equal number of songs from each genre that I like (hip-hop, country, rock). I then played this playlist in radio and started liking and thumbing down certain songs. Afte...

jean3601

Community Legend

1482 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Offline musics gone

All my musics that i've downloaded are not playing and they tell me that i have to download the music to play it

Newbie

All my musics that i've downloaded are not playing and they tell me that i have to download the music to play it

MonicaM_Bogota

Roadie

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hola, necesito ayuda!

Quiero cerrar mi cuenta d facebook, pero si la cierro, no puedo iniciar sesion en spotify, como puedo cambiar la forma de iniciar sesion, para ingresar con mi correo

Visitor

Quiero cerrar mi cuenta d facebook, pero si la cierro, no puedo iniciar sesion en spotify, como puedo cambiar la forma de iniciar sesion, para ingresar con mi correo

MonicaM_Bogota

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Unable to sync desktop local files to iPhone

I'm trying to add some local files to my Spotify to be available for playback on my phone. I followed the procedure specified:(i) Create a playlist(ii) Add the tracks to the playlist on the desktop app(iii) On the iPhone app, go to the new playlist a...

Newbie

I'm trying to add some local files to my Spotify to be available for playback on my phone. I followed the procedure specified: (i) Create a playlist (ii) Add the tracks to the playlist on the deskt...

635 Views

0 replies

0 likes

iPhone 6s+
Iphone and PC
Local files for Spotify Mobile
Premium user
  • 635 Views
  • 0 replies
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Import local music to phone

So I have been trying to sync some of my local files of artist that are not on Spotify that I own on to my phone. They show up on Spotify on my PC but then whenever I try to make a playlist or something to add them to my phone the playlist looks blan...

Newbie

So I have been trying to sync some of my local files of artist that are not on Spotify that I own on to my phone. They show up on Spotify on my PC but then whenever I try to make a playlist or someth...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums in playlist do not play in order

I have Spotify Premium. On my iPhone app, the albums in my playist do not play in the correct order unless I have the playlist sorted to Custom. I do not have the shuffle featured turned on. This is not an issue on my desktop app. I've also deleted a...

Newbie

I have Spotify Premium. On my iPhone app, the albums in my playist do not play in the correct order unless I have the playlist sorted to Custom. I do not have the shuffle featured turned on. Thi...

MonicaM_Bogota

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify of old 5c iphone stops playing after 8-9 hours of play.

I'm looking for a why to play my playlist 24/7. No matter what I do, my playlist will stop after 8-9 hours of nonstop play. The phone is plugged into charger with full power, and the internet is confirmed to be on when it stops play. The playlist is ...

Casual Listener

I'm looking for a why to play my playlist 24/7.  No matter what I do, my playlist will stop after 8-9 hours of nonstop play.  The phone is plugged into charger with full power, and the inte...

ToolboxT

Roadie

881 Views

6 replies

0 likes

  • 881 Views
  • 6 replies
  • 0 likes

Can't log in

HiI cannot log in on Ap because it says I already have an account on that emailExactly that's why I'm trying to log in !!!!!!!?????

Newbie

Hi I cannot log in on Ap because it says I already have an account on that email Exactly that's why I'm trying to log in !!!!!!!?????

MartinStoichkov

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Using too much data

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. Anyone noted this?

Music Fan

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. ...

jmarciobezerra

Music Fan

11194 Views

8 replies

1 likes

  • 11194 Views
  • 8 replies
  • 1 likes

Different songs playing outside of what was searched in a playlist

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song in the playlist. Using iPhone 6s, most recent update...

Casual Listener

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song i...

christinah715

Casual Listener

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Spotify uses excessive Cellular Date over Wifi

Hello, I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my iPhone, while connected to Wifi, Spotify is still using my cell...

Casual Listener

Hello,   I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my i...

Smifo11

Casual Listener

14106 Views

17 replies

7 likes

data usage
data usage on wifi
on wifi
  • 14106 Views
  • 17 replies
  • 7 likes

Trouble syncing local file songs to iphone

Hello All, I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the computer? I've resort to Youtube videos and read comments an...

Newbie

Hello All,   I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Family subscription, but able to listen only 1

I have family subscription. For me, my son and my wife.My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own fb account. Why do I get my settings and how can I sol...

Casual Listener

I have family subscription. For me, my son and my wife. My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own f...

Maxim

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

An error occurred (try again)

Hello,After upgrading to Spotify version 7.5.0.1023, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user profi...

Regular

Hello, After upgrading to Spotify version 7.5.0.1023, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, D...

Cavyo4

Regular

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
  • 0 likes

No premium downloads gone

I have premium and payed up but it playing like a new user on free trial! Am getting very frustrated

Newbie

I have premium and payed up but it playing like a new user on free trial! Am getting very frustrated

Maxim

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

PROBLEMAS APÓS O PAGAMENTO POR BOLETO

Paguei meu boleto PARA O Spotify premium no valor de 16,90 em hum sábado (na Lotérica) , OS esperei 5 Dias Úteis , mas Já fazem 7 dias sem Contar o último de semana e Minha Conta AINDA ESTÁ gratuito e NÃO recebi Nenhum e-mail confirmando o Pagamento ...

Newbie

Paguei meu boleto PARA O Spotify premium no valor de 16,90 em hum sábado (na Lotérica) , OS esperei 5 Dias Úteis , mas Já fazem 7 dias sem Contar o último de semana e Minha Conta AINDA ESTÁ gratuito ...

rep_r7

Casual Listener

838 Views

1 replies

5 likes

  • 838 Views
  • 1 replies
  • 5 likes

Syncronize local file

I cannot listen to my local files on my Iphone/Ipad as I can't syncronize them with my laptop (IOS). It's the third time it's happened. Some bug on the last update?I have a lot of file and I wold like to use Spotify, but this is an issue. If you have...

Casual Listener

I cannot listen to my local files on my Iphone/Ipad as I can't syncronize them with my laptop (IOS). It's the third time it's happened. Some bug on the last update? I have a lot of file and I wold l...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

[HOW TO] Sync spotify with iPhone WITHOUT wifi

Hi! I've searched a bit around the internet about syncing your iPhone with spotify, and all I found was that "you need a wifi connection to sync with spotify". Well, that's not true, since you can use your iPhone as a personal hotspot. A step by step...

Visitor

Hi!   I've searched a bit around the internet about syncing your iPhone with spotify, and all I found was that "you need a wifi connection to sync with spotify". Well, that's not true, since...

Sheeplessknight

Newbie

10444 Views

2 replies

1 likes

  • 10444 Views
  • 2 replies
  • 1 likes

Problems streaming via bluetooth

Hi! I recently bought a Bluetooth loudspeaker. The speaker works just fine when i use spotify on my MacBook, but when i try to stream from the Spotify app on my iPhone 6, the music stops after only a few -approx 2-3- seconds. Why is this? I have trie...

Newbie

Hi! I recently bought a Bluetooth loudspeaker. The speaker works just fine when i use spotify on my MacBook, but when i try to stream from the Spotify app on my iPhone 6, the music stops after only a...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes