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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27611 Views
  • 13 replies
  • 33 likes
  • 27611 Views
  • 13 replies
  • 33 likes

turning off shuffle mode on ipad pro

hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a track to see the full view. i discovered the problem i...

  • Newbie
  • hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a tra...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Solved!! Volume Bar Slider Gone (Deactivate "Spotify Connect"?)

Hello, everyone. I hope all is well and that you're having a great day. Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" page rolls in. (See Picture on Left). I think the idea is solid, ...

  • Casual Listener
  • ...istening to, which is a lot, especially while shopping in public.   I even tried downgrading the app version to 8.x, 7.x, and even 6.x. It is still there.   Is there a way where I can d...
  • yz49
  • Casual Listener
  • 2498 Views
  • 8 replies
  • 1 likes
  • 2498 Views
  • 8 replies
  • 1 likes

Solved!! We Three Dots... from the east (corner) don't work anymore

Hi, The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able to add the Daily Mix to your own playlist, but now I can't. ...

  • Music Fan
  • Hi,   The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able ...
  • michmike
  • Music Fan
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Do I need Facebook to follow friends or share playlists with them?

Hi Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook apparently. Is there a workaround? thanksTom

  • Newbie
  • Hi   Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook appa...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

I can't see my messages

I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.

  • Newbie
  • I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

How do I get my music back?

My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. How do I get them back?

  • Newbie
  • My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. ...
  • ItsBradderz_
  • Regular
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Spotify free won't play

Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings. I cancelled my premium service but I didn't think that meant I ...

  • Casual Listener
  • Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings.  &nbsp...
  • user-removed
  • Not applicable
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Solved!! Getting off Facebook and to my login

I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?

  • Casual Listener
  • I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?
  • BlackEagle-Ben
  • Roadie
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Lyrics information

Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? Sorry for very bad english

  • Casual Listener
  • Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? S...
  • BlackEagle-Ben
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

In der Spotify-App befindet sich kein Downloadordner

Hallo! Ich habe mir Spotify Premium geholt.Leider befindet sich in der App nun trotzdem kein Downloadordner. Wie kann man das Problem/ den Fehler beheben. (Downloadordner bedeutet für mich: ein Ordner in dem sich nur die Downloads befinden; also die ...

  • Casual Listener
  • Hallo! Ich habe mir Spotify Premium geholt. Leider befindet sich in der App nun trotzdem kein Downloadordner.  Wie kann man das Problem/ den Fehler beheben.  (Downloadordner bedeutet für...
  • BlackEagle-Ben
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Abysmal performance on 5th Gen iPod touch

Hi community,I really did search the forums before posting this, apologies in advance if someone has already opened such a topic.I have an iPhone 6S and an iPod touch 5th gen, both bought the same year. The iPod is model ME978CH/A, bought from a genu...

  • Casual Listener
  • Hi community, I really did search the forums before posting this, apologies in advance if someone has already opened such a topic. I have an iPhone 6S and an iPod touch 5th gen, both bought the sam...
  • mprebbz
  • Casual Listener
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

can not sign premium subscription

Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a bad day and to try again later but it never works, a...

  • Newbie
  • Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a b...
  • MartinStoichkov
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

problem with logging to iphone

Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. I also remove offline device (only iphone) from my ...

  • Casual Listener
  • Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. ...
  • NinaFo
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes

So lame.

I've literally been paying for Spotify for months and I can not save any music. **bleep**

  • Newbie
  • I've literally been paying for Spotify for months and I can not save any music. **bleep**
  • MartinStoichkov
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Cant Find Daily Mix Playlist

I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to 'Library', and there is no daily mix there. I have also tried going ...

  • Casual Listener
  • I'm trying to find the new Daily Mix Playlist that was announced today.  I am in Canada.  I have updated my Spotify App through the app store, but still nothing.  I have tried going to...
  • AshySamurai
  • Regular
  • 31747 Views
  • 20 replies
  • 3 likes
  • 31747 Views
  • 20 replies
  • 3 likes

Solved!! Cant change password at all

I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change

  • Casual Listener
  • I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change
  • Hubo
  • Community Legend
  • 443 Views
  • 3 replies
  • 0 likes
  • 443 Views
  • 3 replies
  • 0 likes

Repeat TRACK Mode!

Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!

  • Casual Listener
  • Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!
  • MartinStoichkov
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Wrong language on spotify app on iphone.

When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?

  • Casual Listener
  • When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?
  • Hubo
  • Community Legend
  • 927 Views
  • 3 replies
  • 0 likes
  • 927 Views
  • 3 replies
  • 0 likes

Password

When I try to reset my password it says form expired

  • Newbie
  • When I try to reset my password it says form expired
  • Hubo
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Can't sync local files from laptop to iPhone

Recently, I just can't sync the local files between my laptop and iPhone...I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's worse now. The old songs which were successfully syn...

  • Newbie
  • Recently, I just can't sync the local files between my laptop and iPhone... I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes