Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246652 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131846 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456393 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309990 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUKDeviceiPhone 14 Operating SystemiOS 26.6.2 My Question or IssueAlbum artwork is not appearing consistently within playlists. When I click on Edit , the album artwork is correct, but that’s not what it looks like within the actual ...
Plan Premium Country UK Device iPhone 14 Operating System iOS 26.6.2 My Question or Issue Album artwork is not appearing consistently within playlists. When I click on Edit , t...
Regular
101 Views
10 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone SE3)Operating System(iOS 17.7.1)There is a persistent UI rendering bug with local .m4a files in the iOS Spotify app. The embedded album artwork is present, but the app fails to display it in the full-screen "Now...
Plan Premium Country Germany Device (iPhone SE3) Operating System (iOS 17.7.1) There is a persistent UI rendering bug with local .m4a files in the iOS Spotify app. The embedded album artwor...
Casual Listener
3965 Views
35 replies
22 likes
PlanPremiumCountryCanadaDeviceiPhone 15 proOperating SystemiOS 26.6.1 My Question or IssueThe mix feature in playlists are not working. This worked perfectly before without any issue. All of a sudden this past week, songs just stop and the next one j...
Plan Premium Country Canada Device iPhone 15 pro Operating System iOS 26.6.1 My Question or Issue The mix feature in playlists are not working. This worked perfectly before without a...
Visitor
514 Views
22 replies
4 likes
I have tried everything from clearing cache, deleting and readding the mp3 files to deleting and reinstalling. My Mp3 files have all completed metadata and shows in Apple Music too but not Spotify. On iPhone 16 Pro MaxPlanPremium on IOSCountryAustral...
I have tried everything from clearing cache, deleting and readding the mp3 files to deleting and reinstalling. My Mp3 files have all completed metadata and shows in Apple Music too but not Spotify. O...
61 Views
0 replies
0 likes
PlanPremiumCountryMalaysia DeviceiPad 12.9 Pro 6th gen, Mac Mini M4 Pro Operating SystemiPadOS 26.5, Tahoe 26.1 My Question or IssueAbout the same time as the update that caused the artist page to crash Spotify on iPad when using an external keyboard...
Plan Premium Country Malaysia Device iPad 12.9 Pro 6th gen, Mac Mini M4 Pro Operating System iPadOS 26.5, Tahoe 26.1 My Question or Issue About the same tim...
Newbie
350 Views
5 replies
1 likes
The icons below the time bar are missing. Icons like Shuffle, Repeat, Like Song icon do not show. See picture below. Plan Premium Country US Device iPhone 17 Pro Operating System iOS 26.6.1 My Question or Issue Spotify app ver 9.1.78
The icons below the time bar are missing. Icons like Shuffle, Repeat, Like Song icon do not show. See picture below. Plan Premium Country US Device iPhone 17 Pro O...
Visitor
1157 Views
24 replies
9 likes
PlanPremiumCountryEnglandDeviceiPhone 14 Plus Operating SystemIOS 26.6 My Question or IssueHi there, When I try to ask Siri to 'play liked songs on Spotify' it says "now playing liked songs" and then used to play them. However, instead of playing the...
Plan Premium Country England Device iPhone 14 Plus Operating System IOS 26.6 My Question or Issue Hi there, When I try to ask Siri to 'play liked songs on Spotif...
Casual Listener
715 Views
15 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone 16Operating SystemiOS 26 - 26.2 My Question or Issue I know that there is a solved thread in ongoing issues which is similair to this, but it was mainly focused on Android based app, mostly Samsungs affected, but ...
Plan Premium Country Poland Device iPhone 16 Operating System iOS 26 - 26.2 My Question or Issue I know that there is a solved thread in ongoing issues which is similair to t...
Regular
7875 Views
44 replies
15 likes
Premium user, iphone 15 ios 26.6 and version 9.1.72.1896Spotify mobile keeps pausing the playlist music I'm listening to randomly between 3-20 minutes into listening. I've tried clearing cache, deleting and reinstalling the app, updating IOS, changin...
Premium user, iphone 15 ios 26.6 and version 9.1.72.1896 Spotify mobile keeps pausing the playlist music I'm listening to randomly between 3-20 minutes into listening. I've tried clearing cache, del...
Regular
362 Views
16 replies
0 likes
PlanPremiumCountryCanadaDeviceIPad Gen 8 Operating System(iOS 18.7.8) My Question or IssueI really want to know if users are experiencing screen freezes on iOS IPad app even now in late June 2026.i will be playing music and when I move away from the ...
Plan Premium Country Canada Device IPad Gen 8 Operating System (iOS 18.7.8) My Question or Issue I really want to know if users are experiencing screen freezes on iOS I...
Roadie
1683 Views
30 replies
1 likes
PlanPremiumCountryFinlandDevice(iPad A16, MacBook M4)Operating System(iOS newest) My Question or Issue For a few weeks, New releases (bell icon or Music tab stream/New releases) are not updating at midnight on iPad or MacBook. They only update at 3 A...
Plan Premium Country Finland Device (iPad A16, MacBook M4) Operating System (iOS newest) My Question or Issue For a few weeks, New releases (bell icon or Music tab stream/New...
Roadie
164 Views
2 replies
1 likes
PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...
Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months had car for 4/5 y...
Casual Listener
5472 Views
15 replies
2 likes
My Question or IssueIs there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different speaker and headphone types, it is VERY helpful to adjust EQ for particular situations...
My Question or Issue Is there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different s...
Casual Listener
11979 Views
7 replies
14 likes
PlanPremium FamilyCountryFranceDeviceiPhone 12 miniOperating SystemiOS 26.5My Question or IssueI’m experiencing a sorting issue with playlists in the Spotify iOS app on my child’s supervised account.When I open a playlist and select “Recently added”,...
Plan Premium Family Country France Device iPhone 12 mini Operating System iOS 26.5 My Question or Issue I’m experiencing a sorting issue with playlists in the Spotify iOS app on my child’s s...
Moderator
119 Views
5 replies
0 likes
PlanPremiumCountryBritish Columbia CanadaDevice(iPhone 13)Operating System(iOS 26.6.1) My Spotify is glitching. It keeps switching to my Liked Songs playlist everytime I hook up Apple Carplay, despite me wanting to listen to my own playlists. This ha...
Plan Premium Country British Columbia Canada Device (iPhone 13) Operating System (iOS 26.6.1) My Spotify is glitching. It keeps switching to my Liked Songs playlist everytime ...
Spotify Star
30 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 14)Operating System(iOS 26.4.2) My Question or IssueFor the past week or so, every time I open my app to listen to the song I was listening to previously, it completely changes the song and entire playlist I was liste...
Plan Premium Country Device (iPhone 14) Operating System (iOS 26.4.2) My Question or Issue For the past week or so, every time I open my app to listen to the song I was listen...
Spotify Star
32 Views
1 replies
0 likes
PlanPremiumCountryNYCDeviceMy device: M1 macbook air 16gbFriend Device: Iphone 15 proOperating SystemMy Operating System: 15.7.4 (24G517)Friend IOS: 26.3.1 My Question or IssueI have spotify premium and im using the spotify app. I started a jam and s...
Plan Premium Country NYC Device My device: M1 macbook air 16gb Friend Device: Iphone 15 pro Operating System My Operating System: 15.7.4 (24G517) Friend IOS: 26.3.1 My Question...
Visitor
3478 Views
3 replies
0 likes
Hi,I have a Marantz NR1710 connected by Ethernet to my network.Spotify Connect works: I can select the Marantz as a Spotify Connect device and music plays normally.However, the volume slider in the Spotify app does not control the volume of the Maran...
Hi, I have a Marantz NR1710 connected by Ethernet to my network. Spotify Connect works: I can select the Marantz as a Spotify Connect device and music plays normally. However, the volume s...
Newbie
156 Views
4 replies
0 likes
Plan: FreeCountry: United StatesDevice: iPhone 16Operating System: iOS 26.0Browser: SafariMy Question or Issue:My Spotify Listening Stats appear to be undercounting my listening time this week.My weekly minutes are:Aug 24–30: 2,111 minutes (previousl...
Plan: Free Country: United States Device: iPhone 16 Operating System: iOS 26.0 Browser: Safari My Question or Issue: My Spotify Listening Stats appear to be undercounting my listening time this...
Moderator
197 Views
6 replies
0 likes
PlanFree/Premium (the problem has persisted with both)CountryPuerto RicoDevice(iPhone 16 Pro Max)Operating System(iOS 26.6.1) My Question or IssueI've been trying for the past couple of months to tell Siri to like the song I'm currently playing. The ...
Plan Free/Premium (the problem has persisted with both) Country Puerto Rico Device (iPhone 16 Pro Max) Operating System (iOS 26.6.1) My Question or Issue I've been trying for the pas...
Visitor
300 Views
6 replies
1 likes
