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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
78080 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
647599 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
725108 Views
18 replies
29 likes
PlanPremiumCountryAustria/GermanyDevice(iPhone X) My Question or IssueI want to change my country from Austria to Germany because I moved back to Germany. Spotify tells me that I have to first change the payment method and then can change the country...
Plan Premium Country Austria/Germany Device (iPhone X) My Question or Issue I want to change my country from Austria to Germany because I moved back to Germany. Spotify tells m...
11 Views
0 replies
0 likes
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were present--assumed I was logged out. Then I noticed that my phone app was ...
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were presen...
Spotify Star
37 Views
1 replies
0 likes
Free/PremiumCountryAustraliaDeviceMacBook Air 2025Operating SystemTahoe My Question or IssueHi, Due to a cancelled credit card and cancelled email from identity theft, I have managed to change the account to my new email and payment however cannot ge...
Free/Premium Country Australia Device MacBook Air 2025 Operating System Tahoe My Question or Issue Hi, Due to a cancelled credit card and cancelled email from identity theft, ...
Casual Listener
69 Views
2 replies
0 likes
PlanDuoCountryUS to GermanyDeviceWindows laptop, AndroidMy Question or IssueI'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that requires a new form of payment issued in the new country. However, my partner ...
Plan Duo Country US to Germany Device Windows laptop, Android My Question or Issue I'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that r...
Moderator
68 Views
1 replies
0 likes
When I first created my account, I used the “Sign in with Google” option, so I never set a password. Later, the email address linked to my account seems to have automatically changed. Now, when I log in through the Google account I originally used to...
When I first created my account, I used the “Sign in with Google” option, so I never set a password. Later, the email address linked to my account seems to have automatically changed. Now, when I log...
Spotify Star
86 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
51 Views
1 replies
1 likes
Me mudei recentemente e preciso alterar o endereço da minha conta para criar um plano família com as outras pessoas que moram comigo, o endereço que está nela é da primeira casa em que morei quando criei, está totalmente desatualizado.
Me mudei recentemente e preciso alterar o endereço da minha conta para criar um plano família com as outras pessoas que moram comigo, o endereço que está nela é da primeira casa em que morei quando c...
Casual Listener
59 Views
2 replies
1 likes
I have recently claimed an artist, but when I attempt to access the spotify for artists dashboard, I'm asked to log in, when I log in I'm taken to the claim artist page, if I try to claim the artist again, then I'm told I'm already on that artist's t...
I have recently claimed an artist, but when I attempt to access the spotify for artists dashboard, I'm asked to log in, when I log in I'm taken to the claim artist page, if I try to claim the artist ...
Moderator
53 Views
1 replies
0 likes
bonjour,j'ai un abonnement premium. Mon fils de 9 ans a crée sur mon compte ses playlists. Je souhaite lui acheté un lecteur MP3. Peut-il se connecter à mon compte pour écouter ses musiques si j'écoute les miennes en même temps ?
bonjour, j'ai un abonnement premium. Mon fils de 9 ans a crée sur mon compte ses playlists. Je souhaite lui acheté un lecteur MP3. Peut-il se connecter à mon compte pour écouter ses musiques si j'éc...
Moderator
60 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
55 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
55 Views
1 replies
0 likes
Plan PremiunFree/PremiumCountry - USA Device - iPhone 15(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueChatGPT app can’t link to Spotify account; this is supposed b...
Plan Premiun Free/Premium Country - USA Device - iPhone 15 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System - iOS (iOS 10, Android Oreo, Windows 10,etc.)  ...
Visitor
604 Views
5 replies
1 likes
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't really care that much, but now I care, because the p...
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't r...
Moderator
168 Views
2 replies
0 likes
Why cant i preview tracks on my own playlists
Why cant i preview tracks on my own playlists
Spotify Star
74 Views
1 replies
0 likes
PlanPremiumCountryHKMy Question or IssueI had a free account that has used premium before, and while my account was on its free plan i could use messages normally. Last week I used a spotify premium giftcard and got back into a premium plan, but now ...
Plan Premium Country HK My Question or Issue I had a free account that has used premium before, and while my account was on its free plan i could use messages normally. Last week I used a spotif...
Moderator
78 Views
1 replies
0 likes
delayed lyrics on microphone setting / lyrics. -
delayed lyrics on microphone setting / lyrics. -
Spotify Star
87 Views
1 replies
0 likes
I had an individual account because I didn't know that a student account existed. I just changed it but I was billed today with 12.00 instead of 5.99. What is the next step? How can I contact someone to talk about this?PlanStudentCountry Device Opera...
I had an individual account because I didn't know that a student account existed. I just changed it but I was billed today with 12.00 instead of 5.99. What is the next step? How can I contact someone...
Spotify Star
67 Views
1 replies
0 likes
PlanPremiumCountryFinland My Question or IssueI cannot change the email address on my account since I cannot remember the password. I cannot set password reset link since the email address connected to my account is not in use anymore. I have been ab...
Plan Premium Country Finland My Question or Issue I cannot change the email address on my account since I cannot remember the password. I cannot set password reset link since the email a...
Spotify Star
93 Views
1 replies
1 likes
I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. Windows 11 - Chrome Browser
I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. ...
Visitor
323 Views
7 replies
1 likes
Plan/PremiumCountryArmeniaDeviceiPhone, Alex groupOperating SystemiOS (latest)Amazon Alexa devicesMy Question or IssueAround the beginning of September 2025 Spotify has started playing very random songs at a very random time - mostly late night. At f...
Plan /Premium Country Armenia Device iPhone, Alex group Operating System iOS (latest) Amazon Alexa devices My Question or Issue Around the beginning of September 2025 Spotify has st...
Regular
298 Views
6 replies
1 likes
