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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14893 Views

7 replies

11 likes

Security
  • 14893 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554655 Views

991 replies

116 likes

Account
  • 554655 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131260 Views

74 replies

12 likes

Account
Login
Premium
  • 131260 Views
  • 74 replies
  • 12 likes

Refresh wrapped 2017

Hi guys, the question is: if I made my wrapped a while ago, can I refresh it now? (I mean, minutes are always the same, even I made again the process)

Newbie

Hi guys, the question is: if I made my wrapped a while ago, can I refresh it now? (I mean, minutes are always the same, even I made again the process)

Maxim

Spotify Star

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Cannot login to Spotify with Onkyo TX-NR579 Receiver any more

Hi! I'm not able to login to Spotify with Onkyo TX-NR579 any more. I have active Spotify Premium subscription and all other network features such as internet radio work fine. So the problem is not in the connection. You have removed support for certa...

Newbie

Hi!   I'm not able to login to Spotify with Onkyo TX-NR579 any more. I have active Spotify Premium subscription and all other network features such as internet radio work fine. So the problem ...

radosuaf

Casual Listener

1674 Views

6 replies

1 likes

Login
  • 1674 Views
  • 6 replies
  • 1 likes

Webplayer shows songs that's not in the playlist

Hi!We have some problem with linking this playlist on Facebook for opning on a computer. The preview webplayer shows tracks that was in the playlist for around 5 years ago but is'nt in the playlist right now. Some are the tracks is not even exist on ...

Casual Listener

Hi! We have some problem with linking this playlist on Facebook for opning on a computer. The preview webplayer shows tracks that was in the playlist for around 5 years ago but is'nt in the playlist...

plattlangaren

Casual Listener

297 Views

2 replies

0 likes

Other
  • 297 Views
  • 2 replies
  • 0 likes

Premium Account - Nothing seen in manage my account

Hi I recently subscribed to Premium family and invited 3 family members by email. 2 of them have not received their emails and if i go to Manage my Account the screen is blank The help tells me to use Invite or Amend or Delete options. There is nothi...

Newbie

Hi I recently subscribed to Premium family and invited 3 family members by email.   2 of them have not received their emails and if i go to Manage my Account the screen is blank   Th...

139 Views

0 replies

0 likes

  • 139 Views
  • 0 replies
  • 0 likes

Logging in offline

I've used Spotify offline yesterday's night and I didn't go online after, now the App asks me to login in but it says that I have to be online, how can I login if I can' toggle the online mode on? It's in stuck.

Newbie

I've used Spotify offline yesterday's night and I didn't go online after, now the App asks me to login in but it says that I have to be online, how can I login if I can' toggle the online mode on? It...

163 Views

0 replies

0 likes

Account
Login
  • 163 Views
  • 0 replies
  • 0 likes

forgot my mailadres and username

I cant remember my username or mailadres. I have a Premium account and I really don't know what to do..

Casual Listener

I cant remember my username or mailadres. I have a Premium account and I really don't know what to do..

moncheri92

Casual Listener

314 Views

3 replies

0 likes

Account
Login
Premium
  • 314 Views
  • 3 replies
  • 0 likes

I deleted facebook and now I can't login or do anything anymore

Hia! A couple of months ago, I deleted my Facebook account. Stupidly, I forgot that I had opened my Spotify account using the FB account, which is now gone. I can still use Spotify on my phone, but not on my laptop or desktop anymore, which is kind o...

Newbie

Hia!   A couple of months ago, I deleted my Facebook account. Stupidly, I forgot that I had opened my Spotify account using the FB account, which is now gone. I can still use Spotify on my pho...

289 Views

0 replies

1 likes

Account
Login
Security
Subscription
  • 289 Views
  • 0 replies
  • 1 likes

I can't use my premium

Helloi bought a card with premium code. I used code on spotify reedem, but my premium account isn't working. What's wrony?

Casual Listener

Hello i bought a card with premium code. I used code on spotify reedem, but my premium account isn't working. What's wrony? 

nilric199

Newbie

300 Views

3 replies

0 likes

  • 300 Views
  • 3 replies
  • 0 likes

E-mail change

My Spotify account is linked to my Facebook account, and I want to change my contact e-mail in Facebook so it changes in Spotify, too, but the confirmation message doesn't arrive to my e-mail even if it says it has been sent. Because of this, my Prem...

Newbie

My Spotify account is linked to my Facebook account, and I want to change my contact e-mail in Facebook so it changes in Spotify, too, but the confirmation message doesn't arrive to my e-mail even if...

153 Views

0 replies

0 likes

  • 153 Views
  • 0 replies
  • 0 likes

Closing account

Need to close an account and start from scrath to be able to inviting to family premium, but are not recieving any mail for confirming this... Anyone?

Newbie

Need to close an account and start from scrath to be able to inviting to family premium, but are not recieving any mail for confirming this... Anyone?

166 Views

0 replies

0 likes

Free
  • 166 Views
  • 0 replies
  • 0 likes

Charged twice - only 99cents but still

Hi I need some help - I have 2 accounts...one for myself and one for my daughter. I attempted to pay for two, one was receipted. One doesn't appear to have worked, and hasn't been receipted. Can someone from Spotify contact me via email please so tha...

Newbie

Hi I need some help - I have 2 accounts...one for myself and one for my daughter.  I attempted to pay for two, one was receipted.  One doesn't appear to have worked, and hasn't been receipt...

Maxim

Spotify Star

217 Views

1 replies

0 likes

Account
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged several times

Hi , i have huhe problem last 3 months there are passing me 2 times per month 9,99 euro . When it was only 9,99 per month i try to ask why but nobody answer me and give me solution because of that i cancel my account they quit me the service but agai...

Newbie

Hi  ,  i have huhe problem last 3 months there are passing me 2 times per month 9,99 euro . When it was only 9,99 per month i try to ask why but nobody answer me and give me solution becaus...

Jack

Roadie

232 Views

1 replies

0 likes

Account
  • 232 Views
  • 1 replies
  • 0 likes

Pay for two Premium accounts on different cards

Hi! I saw recently that I pay for two Premium accounts, each one on different cards. How do I stop the one i don´t use, I have no username or password, and tried to search on my PC for Appdata but there is no such folder.

Newbie

Hi! I saw recently that I pay for two Premium accounts, each one on different cards. How do I stop the one i don´t use, I have no username or password, and tried to search on my PC for Appdata but th...

225 Views

0 replies

0 likes

  • 225 Views
  • 0 replies
  • 0 likes

Superuser Contribution Separating my Spotify from my Facebook

Hi,I just started using my spotify account after a few years. I'd like to stop having to sign in with my facebook credentials, and would like to completely disassociate the two accounts while still being able to use the same email I have alwasys used...

Casual Listener

Hi, I just started using my spotify account after a few years. I'd like to stop having to sign in with my facebook credentials, and would like to completely disassociate the two accounts while still...

Jack

Roadie

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP ex roomate terrorizing my account !

she is a bit ditsy but at this point she is just harrassign me , she has connected her devices to my account and every time im listening to a song she just keeps spamming her device until i give up so she gets free spotify can you please reset all de...

Newbie

she is a bit ditsy but at this point she is just harrassign  me , she has connected her devices to my account and every time im listening to a song she just keeps spamming her device until i giv...

Jack

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unlinking Spotify from Sonos remotely (Sign out all devices does not work)

As topic says, I keep getting kicked off spotify at home due to someone using my spotify account on a sonos I connected to. When I tried the sign out all devices option on main page, I still have the same issue about spotify being paused because anot...

Newbie

As topic says, I keep getting kicked off spotify at home due to someone using my spotify account on a sonos I connected to. When I tried the sign out all devices option on main page, I still have the...

gfunkzero

Regular

10156 Views

5 replies

1 likes

  • 10156 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't log in to my account

Hi I am a Deezer user & I want to try Spotify with the 99p 3 month offer. I went to create an account but I couldn't, I get locked into a loop. It seems I must have created an account a long time ago but it wont let me reset the password or log in wi...

Visitor

Hi I am a Deezer user & I want to try Spotify with the 99p 3 month offer. I went to create an account but I couldn't, I get locked into a loop. It seems I must have created an account a long time...

Jack

Roadie

592 Views

4 replies

0 likes

  • 592 Views
  • 4 replies
  • 0 likes

Unable to get into Spotify Account

Hello, I am unable to get into my Spotify Account. I do not remember my email address linked to the account I made. I am paying premium through my phone contract (EE) so surely somebody from Spotify can help find it if I give them the phone number? I...

Casual Listener

Hello,  I am unable to get into my Spotify Account. I do not remember my email address linked to the account I made. I am paying premium through my phone contract (EE) so surely somebody from S...

jsannn

Community Legend

451 Views

4 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 451 Views
  • 4 replies
  • 0 likes

problem with logging in

Hello! I'm having a problem logging in. My IP address, which has always been defined as German, is now defined as the United States. I checked this by creating a new account in the Spotyphe. Tell me, please, what is the problem.

Newbie

Hello! I'm having a problem logging in. My IP address, which has always been defined as German, is now defined as the United States. I checked this by creating a new account in the Spotyphe. Tell me,...

Maxim

Spotify Star

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Changing countries

I have just moved to sweden from Peru, my peruvian paying method does not go thorugh anymore, when i try to change countries, the menu is blocked and cant change it to sweden, i read that i had to change paying method to a swedish account, when i do,...

Newbie

I have just moved to sweden from Peru, my peruvian paying method does not go thorugh anymore, when i try to change countries, the menu is blocked and cant change it to sweden, i read that i had to ch...

reactreality101

Roadie

293 Views

1 replies

0 likes

Account
  • 293 Views
  • 1 replies
  • 0 likes