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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396186 Views
  • 943 replies
  • 107 likes
  • Account
  • 396186 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170426 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170426 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98828 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98828 Views
  • 68 replies
  • 10 likes

Trouble logging in

I can't seem to log into my account I know all info is correct but it keeps telling me my email address is already signed up well I already know that that's why I tried logging in and not signing up I'm so annoyed right now

  • Newbie
  • I can't seem to log into my account I know all info is correct but it keeps telling me my email address is already signed up well I already know that that's why I tried logging in and not signing up ...
  • iamandyhill
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Not able to download.

Saddly, I was robbed a few days ago, so I had to buy a new phone, and trying to download music for my new phone I got the message "YOU CAN ONLY DOWNLOAD MUSIC FOR THREE EQUIPMENTS" I followed the troubleshooting posted on the official page, but this ...

  • Newbie
  • Saddly, I was robbed a few days ago, so I had to buy a new phone, and trying to download music for my new phone I got the message "YOU CAN ONLY DOWNLOAD MUSIC FOR THREE EQUIPMENTS"  I followed ...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

My account has been hacked

My premium account has been breached.Received an email this morning, informing me that my accounts email has been changed (yeah, cheers for not verifying the request beforehand!)Emailed 3 times and still no reply.Decided to look into it myself.Took m...

  • Casual Listener
  • My premium account has been breached. Received an email this morning, informing me that my accounts email has been changed (yeah, cheers for not verifying the request beforehand!) Emailed 3 times a...
  • AEIOU-QWERTY
  • Casual Listener
  • 1045 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 1045 Views
  • 2 replies
  • 0 likes

Solved!! How many playlists can I have?

I have been adding more playlists and have actually been finding some i had asked about in my previous topic which now leads me to this question. With all the playlists i have been finding is there a limit on how many i can add before Spotify cuts me...

  • Visitor
  • I have been adding more playlists and have actually been finding some i had asked about in my previous topic which now leads me to this question. With all the playlists i have been finding is there a...
  • MattSuda
  • Spotify Star
  • 32816 Views
  • 3 replies
  • 2 likes
  • Other
  • 32816 Views
  • 3 replies
  • 2 likes

How can I stop the Pay $11.99 for the free service ?

Dear costumer service ,My premium last day was on 12 April 2017.But I saw my Aus account is arleady auto pay $ 11.99 AUSD to your company.Would you please help me ?Thanks

  • Newbie
  • Dear costumer service , My premium last day was on 12 April 2017. But I saw my Aus account is arleady auto pay $ 11.99 AUSD to your company. Would you please help me ? Thanks
  • MattSuda
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Someone was using my accont before me, how can I reset everything and start from the beginning?

Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later, then this happens: Some peruvian dude got access to my ...

  • Casual Listener
  • Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later,...
  • MattSuda
  • Spotify Star
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Can't cancel premium!! -evidence

I have been trying to cancel my spotify premium before they charge me again tomorrow and it won't let me get onto my account. I would like to use this post as evidence that it is spotify's fault that I could not get on and not my own. It is ridiculus...

  • Newbie
  • I have been trying to cancel my spotify premium before they charge me again tomorrow and it won't let me get onto my account. I would like to use this post as evidence that it is spotify's fault that...
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify doesn't work in other country

Hello there, I have a problem with using Spotify! I'm from Latvia and my payment is made for my Latvian card, but I came to Portugal as foreign student in Erasmus program and I'm gonna be here 'till may and Spotify does not allow me to listen to musi...

  • Casual Listener
  • Hello there,   I have a problem with using Spotify! I'm from Latvia and my payment is made for my Latvian card, but I came to Portugal as foreign student in Erasmus program and I'm gonn...
  • rodrigodiazgarr
  • Newbie
  • 6307 Views
  • 13 replies
  • 0 likes
  • Free
  • 6307 Views
  • 13 replies
  • 0 likes

Solved!! Google wallet for payment

Hi, I'm inquiring when is GW a method of payment for Spotify? I'm a 15 year old student and I obviously don't have visa, master card or PayPal. Sooooooo the or method available for me is through Google wallets.

  • Regular
  • Hi, I'm inquiring when is GW a method of payment for Spotify? I'm a 15 year old student and I obviously don't have visa, master card or PayPal. Sooooooo the or method available for me is through Goog...
  • SantoshStar
  • Regular
  • 21356 Views
  • 4 replies
  • 2 likes
  • 21356 Views
  • 4 replies
  • 2 likes

nao consigo ter um plano premium familia

toda vez que eu tento fazer o plano familia, diz que o servidor do meu cartão esta em um momento ruim e eu quero obter o plano, ficarei muito agradecida se me ajudarem.

  • Newbie
  • toda vez que eu tento fazer o plano familia, diz que o servidor do meu cartão esta em um momento ruim e eu quero obter o plano, ficarei muito agradecida se me ajudarem.
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Can't reset password

I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password.Click submit....but then it says my 'form expired'! And new password doesn't work.Not a time out issue as literally changi...

  • Newbie
  • I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password. Click submit....but then it says my 'form expired'! And new passwor...
  • MattSuda
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

My mothers facebook connected to my spotify

I had logged into spotify to listen to it on her phone once mine had died and forgot to log out. Someone poped up on facebook that she likes and wanted to share it and it asked if we wanted to connect facebooks but moms being moms and not reading thi...

  • Newbie
  • I had logged into spotify to listen to it on her phone once mine had died and forgot to log out. Someone poped up on facebook that she likes and wanted to share it and it asked if we wanted to connec...
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Student account, charged for regular premium

Hi, I have a student account but this month was charged $10. how can I get ahold of spotify to resolve this charge?

  • Newbie
  • Hi, I have a student account but this month was charged $10. how can I get ahold of spotify to resolve this charge?
  • MattSuda
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Can I change my profile picture without Facebook?

I recently disconnected my Facebook from my Spotify, so my profile picture went away. Is there any way to change your profile picture with a Facebook account?

  • Visitor
  • I recently disconnected my Facebook from my Spotify, so my profile picture went away. Is there any way to change your profile picture with a Facebook account?
  • MattSuda
  • Spotify Star
  • 858 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 858 Views
  • 1 replies
  • 0 likes

Close account

Does anyone know how to permanently delete your Spotify account?

  • Visitor
  • Does anyone know how to permanently delete your Spotify account?
  • Specialworld
  • Community Legend
  • 12883 Views
  • 3 replies
  • 0 likes
  • 12883 Views
  • 3 replies
  • 0 likes

Solved!! How do I unlink Facebook from mobile?

So I'm thinking about deleting Facebook, but I'm not sure whether or not I created my Spotify with my Facebook account or not. It does show my email under Profile, but I can't find a setting to unlink it. What can I do?

  • Visitor
  • So I'm thinking about deleting Facebook, but I'm not sure whether or not I created my Spotify with my Facebook account or not. It does show my email under Profile, but I can't find a setting to unlin...
  • MattSuda
  • Spotify Star
  • 1523 Views
  • 3 replies
  • 1 likes
  • 1523 Views
  • 3 replies
  • 1 likes

Solved!! Problems logging in Android app.

Hello, I'm having some problems when logging in to the Android app on a new device.I'm using an account that's not integrated with Facebook. However, when I try to log in with my Spotify account credentials, I receive the following error:"You do not ...

  • Regular
  • Hello, I'm having some problems when logging in to the Android app on a new device. I'm using an account that's not integrated with Facebook. However, when I try to log in with my Spotify account cr...
  • DaianeStelzner
  • Regular
  • 2384 Views
  • 8 replies
  • 0 likes
  • 2384 Views
  • 8 replies
  • 0 likes

Random Vietnamese Songs Keep Playing

Hi, Every once in a while, when a song is over, a random Vietnamese song will play. Sometimes it's an entire album. It stays in my daily mix. When I hit the next button nothing happens. It's like it's the last song of all time and it's not going anyw...

  • Newbie
  • Hi,   Every once in a while, when a song is over, a random Vietnamese song will play. Sometimes it's an entire album. It stays in my daily mix. When I hit the next button nothing happens. It's...
  • 362 Views
  • 0 replies
  • 1 likes
  • 362 Views
  • 0 replies
  • 1 likes

Cambiar dirección con cuenta vinculada a facebook

Hola a todos,hoy en la mañana nos desvincularona toda mi familia de la cuenta familiar que abrimos y al tratar de unirnos de nuevo,nos dice que la dirección agregada no coincide con la de la persona que contrató el plan (mi hermano mayor) ,y cuando t...

  • Casual Listener
  • Hola a todos,hoy en la mañana nos desvincularona toda mi familia de la cuenta familiar que abrimos y al tratar de unirnos de nuevo,nos dice que la dirección agregada no coincide con la de la persona ...
  • cadmielp
  • Roadie
  • 1505 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1505 Views
  • 5 replies
  • 0 likes