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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554637 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131260 Views
74 replies
12 likes
Ola, eu acabei de realizar uma aquisição do Premium para estudante com o cartão NuBank e o valor ja foi descontado porém minha conta continua sendo Free alguém poderia me ajudar????
Ola, eu acabei de realizar uma aquisição do Premium para estudante com o cartão NuBank e o valor ja foi descontado porém minha conta continua sendo Free alguém poderia me ajudar????
Spotify Star
257 Views
1 replies
0 likes
innial kart ile ödeme yapıp 3 aylık 0.99 krş ödeme yaptığım halde hala premium olmadı hesabım free gözüküyor ve reklamlara boğuluyorum hesap hareketlerinde kanıtlar ssler mevcut yetkili biri ilgilenebilirmi altta önemli yerleri kapattım yetkili ister...
innial kart ile ödeme yapıp 3 aylık 0.99 krş ödeme yaptığım halde hala premium olmadı hesabım free gözüküyor ve reklamlara boğuluyorum hesap hareketlerinde kanıtlar ssler mevcut yetkili biri il...
Newbie
2327 Views
13 replies
6 likes
Hi, I'm going to add new users to my family plan but i need my address(My spotify account is connected with faceebok). How can i get this info? Thanks
Hi, I'm going to add new users to my family plan but i need my address(My spotify account is connected with faceebok). How can i get this info? Thanks
Spotify Star
1254 Views
1 replies
0 likes
Hi so I moved from Liverpool to Perth Australia last year I had a premium account connected to my Facebook and after 14 days of me being here my Spotify stopped working ... now I have created a new premium account and it's no connected to my Facebook...
Hi so I moved from Liverpool to Perth Australia last year I had a premium account connected to my Facebook and after 14 days of me being here my Spotify stopped working ... now I have created a new p...
Spotify Star
333 Views
1 replies
0 likes
Hello there. My other account which i just got premium on has now stopped working. When i try to login with my login details i just get logged in for about 1 second, and then logged out again. This happened right after i got premium. The login detail...
Hello there. My other account which i just got premium on has now stopped working. When i try to login with my login details i just get logged in for about 1 second, and then logged out again. This h...
Spotify Star
1081 Views
1 replies
0 likes
I have Spotify Premium via my Facebook account. I have had the iPhone app for months now and it was working fine. My friend recently asked for my account info to use my Spotify, so I gave it to her and thought I would need to log out. Ever since I lo...
I have Spotify Premium via my Facebook account. I have had the iPhone app for months now and it was working fine. My friend recently asked for my account info to use my Spotify, so I gave it to her a...
Spotify Star
269 Views
1 replies
0 likes
When I try to sign in with username instead of email it says username is not in use and sometimes I will notice my username is just random numbers and letters.
When I try to sign in with username instead of email it says username is not in use and sometimes I will notice my username is just random numbers and letters.
Spotify Star
312 Views
1 replies
0 likes
I cannot access my Spotify account because I do not remember which o email I used for the account. With that said, the main issue was that I cannot remember my password. Without knowing which email I used, I can't reset my password. I provided an ema...
I cannot access my Spotify account because I do not remember which o email I used for the account. With that said, the main issue was that I cannot remember my password. Without knowing which email I...
Spotify Star
5796 Views
2 replies
0 likes
Hello, I have a huge problem. Unknown device (as shown in screen) is constantly getting access to my account. Every day or two i have new playlists and new songs added to my Songs list. My account is made through facebook, so i changed my facebook ac...
Hello, I have a huge problem. Unknown device (as shown in screen) is constantly getting access to my account. Every day or two i have new playlists and new songs added to my Songs list. My account is...
Casual Listener
576 Views
2 replies
0 likes
Today i try to login into my Spotify account but he doesen't work. I try to sing up with my Facebook Account and it create another spotify account. I lost all my music and playlist. What can I do to fix it?
Today i try to login into my Spotify account but he doesen't work. I try to sing up with my Facebook Account and it create another spotify account. I lost all my music and playlist. What can I do to ...
Community Legend
1087 Views
1 replies
0 likes
I have been getting charged for a spotify account on my monthly telephone bill... I have no problem with that, except I don't know which account I signed up with... The online help suggests I try each email address I have, which I did with no luck......
I have been getting charged for a spotify account on my monthly telephone bill... I have no problem with that, except I don't know which account I signed up with... The online help suggests I t...
Casual Listener
451 Views
2 replies
0 likes
Got a new email and Spotify acct and wandering If it's possible to intergrate subscription and playlists to new acct
Got a new email and Spotify acct and wandering If it's possible to intergrate subscription and playlists to new acct
Community Legend
614 Views
1 replies
0 likes
Hola, tengo como antiguamente un correo asociado a la cuenta spotify, pero me creé otro correo para facebook el cual sincronicé con spotify, ahora bien queria poner ese correo en vez de tener el antiguo que tenia en mi cuenta spotify pero no me deja,...
Hola, tengo como antiguamente un correo asociado a la cuenta spotify, pero me creé otro correo para facebook el cual sincronicé con spotify, ahora bien queria poner ese correo en vez de tener el anti...
Newbie
2277 Views
3 replies
0 likes
I have 2 accounts. I don't know my premiums email. When I put in my email it takes me to my free one. Help! So frustrating why don't they have a contact number
I have 2 accounts. I don't know my premiums email. When I put in my email it takes me to my free one. Help! So frustrating why don't they have a contact number
Community Legend
254 Views
1 replies
0 likes
Hi, I've seen other threads and i wrote to support but the problem is... my email got somehow changed to holajuanperez1177@hotmail.com and it is not mine. I don't have my password or anything. Account was created through facebook. The story is that t...
Hi, I've seen other threads and i wrote to support but the problem is... my email got somehow changed to holajuanperez1177@hotmail.com and it is not mine. I don't have my password or an...
Newbie
314 Views
1 replies
0 likes
I recently tried to take advantage of the 3 months for 0.99 sale, but when I entered the card information, it said there was an error with the card itself. I tried another one, but it said the same thing, so I gave up. Note that I pressed the 'confir...
I recently tried to take advantage of the 3 months for 0.99 sale, but when I entered the card information, it said there was an error with the card itself. I tried another one, but it said the same t...
Community Legend
418 Views
3 replies
0 likes
Hello spotify team,I would like to ask for your help on the premium account payment. I checked all the rules of the payment by card on your support page, however, even with everything being right, the payment does not work. The page tells me that I h...
Hello spotify team, I would like to ask for your help on the premium account payment. I checked all the rules of the payment by card on your support page, however, even with everything being right, ...
Spotify Star
266 Views
1 replies
0 likes
Sorry Spotify but if you can't make this simple why should I have to trawl through pages and pages and pages to find the answer. I have gone through umpteen FAQ pages on the community forum but not yet seen anything helpful. We moved house but I didn...
Sorry Spotify but if you can't make this simple why should I have to trawl through pages and pages and pages to find the answer. I have gone through umpteen FAQ pages on the community forum but not y...
Spotify Star
351 Views
1 replies
0 likes
Morning, Trying to upgrade to Family Spotify but this error keeps popping up:Oops! Something went wrong. Please try again later. Please Help! tried clearing the cookies and caches and switching browsers but still no go....
Morning, Trying to upgrade to Family Spotify but this error keeps popping up: Oops! Something went wrong. Please try again later. Please Help! tried clearing the cookies and caches...
Casual Listener
7005 Views
3 replies
0 likes
Spotify Não Tem hum atendimento Direto com o CLIENTE, ISSO me deixou Muito triste em saber de when eu precisei o local FICA Dando volta em Fórum mas NÃO Chegar em Nossa Dúvida. Eu efetuei o Pagamento DO MÊS 09/2016 debitou de Meu Cartão e MESMO ASSIM...
Spotify Não Tem hum atendimento Direto com o CLIENTE, ISSO me deixou Muito triste em saber de when eu precisei o local FICA Dando volta em Fórum mas NÃO Chegar em Nossa Dúvida. Eu efetuei o Pa...
Newbie
2481 Views
9 replies
0 likes
