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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9134 Views
  • 2 replies
  • 9 likes
  • Security
  • 9134 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482985 Views
  • 979 replies
  • 111 likes
  • Account
  • 482985 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211154 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211154 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121065 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121065 Views
  • 72 replies
  • 12 likes

Premium problems

This morning my Spotify account was on premium,and now it suddenly says that I'm on Spotify free. the thing that really made me wonder was that I got an Ad come up and it said: Watch this advert for 30 minutes Ad free listening. But I couldn't figure...

  • Casual Listener
  • This morning my Spotify account was on premium,and now it suddenly says that I'm on Spotify free.  the thing that really made me wonder was that I got an Ad come up and it said: Watch this adve...
  • KatesHere
  • Community Legend
  • 1004 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1004 Views
  • 3 replies
  • 0 likes

I don't have a premium account ,why i have to pay?

I don't have a premium account ,why i have to pay?how can i cancel it? i check all my account , they are all free and never have this payment bills ,i don't know where this payment come from . can i just cancel it or check which account is using my c...

  • Newbie
  • I don't have a premium account ,why i have to pay?how can i cancel it?  i check all my account , they are all free and never have this payment bills ,i don't know where this payment come from ....
  • KatesHere
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 219 Views
  • 1 replies
  • 0 likes

Cant log in with Facebook

So... when i click the log in with facebook button a it comes up with a website that just keeps and keeps loading and never finishes so i dont get into it.. i can log into facebook on spotify on the web but cant on the program.. why wont the log in w...

  • Newbie
  • So... when i click the log in with facebook button a it comes up with a website that just keeps and keeps loading and never finishes so i dont get into it.. i can log into facebook on spotify on the ...
  • knockstar
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Register an account for sonos streaming without email?

I want to create a separate account so my family can stream to sonos without my playback beeing paused when i am away and also streaming. How do i go about doing that without an extra emailadress?

  • Newbie
  • I want to create a separate account so my family can stream to sonos without my playback beeing paused when i am away and also streaming. How do i go about doing that without an extra emailadress? &...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

3 months subscription for 0.99

Hi I would like to know why with my account is not possible to use the three months to 0.99 euro. Thank you

  • Casual Listener
  • Hi I would like to know why with my account is not possible to use the three months to 0.99 euro. Thank you
  • danichu
  • Newbie
  • 6864 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 6864 Views
  • 7 replies
  • 0 likes

Me hicieron doble cargo a mi tarjeta además mis familiares los sacaron del plan familiar

Me hicieron doble cargo a mi tarjeta, desde la semana pasada llegaron los mail para verificar las cuentas de mi plan familiar, y hoy sacaron a todos siendo que todos están el mismo domicilio, ayuda por favor

  • Newbie
  • Me hicieron doble cargo a mi tarjeta, desde la semana pasada llegaron los mail para verificar las cuentas de mi plan familiar, y hoy sacaron a todos siendo que todos están el mismo domicilio, ayuda p...
  • itu_
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my county choise it is grayed out.

Hello can someone help me? I tried to change my country to my location but my option is grayed out, and i can't really use Spotify at all. So is there a solution or should i just delete the program and never use it again.

  • Regular
  • Hello can someone help me? I tried to change my country to my location but my option is grayed out, and i can't really use Spotify at all. So is there a solution or should i just delete the program a...
  • Abc112
  • Casual Listener
  • 804 Views
  • 10 replies
  • 0 likes
  • 804 Views
  • 10 replies
  • 0 likes

My account has been hacked

Hello, Today in the morning when I try to open my spotify, I said that my password or user were incorrect, which I miss. I went to my mail to verify what happened and I found that they had changed my mail from my account, and that the message was spo...

  • Casual Listener
  • Hello, Today in the morning when I try to open my spotify, I said that my password or user were incorrect, which I miss. I went to my mail to verify what happened and I found that they had changed my...
  • SwagKhan
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

Cant log in email no longer exists please help

I set up my spotify about 6 years ago and when I have changed phones it has always automatic ly signed in but I have changed my phone from iPhone 6 to 7 and it has asked me to sign in (unbelievable I haven't logged in in 6 years I have no idea of pas...

  • Newbie
  • I set up my spotify about 6 years ago and when I have changed phones it has always automatic ly signed in but I have changed my phone from iPhone 6 to 7 and it has asked me to sign in (unbelievable I...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Login
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Anmeldung nach Familien-Premium-Update funktioniert nicht mehr

Nachdem ich zu einem Familien-Abo hinzugefügt wurde, funktioniert die Anmeldung in der Handy- und der Laptop-App nicht mehr. Im Browser gibt es keine Probleme, dort wird auch angezeigt, dass ich jetzt Mitglied in einem Familien-Abo bin. Wenn ich aber...

  • Newbie
  • Nachdem ich zu einem Familien-Abo hinzugefügt wurde, funktioniert die Anmeldung in der Handy- und der Laptop-App nicht mehr. Im Browser gibt es keine Probleme, dort wird auch angezeigt, dass ich jetz...
  • Maxim
  • Spotify Star
  • 1276 Views
  • 1 replies
  • 0 likes
  • 1276 Views
  • 1 replies
  • 0 likes

Solved!! Unlimted to premium to unlimited

Hi,Sorry, I really couldn't find the answer and I didn't want to find it out the hard way, so I'll ask.I have this unlimited account for years now, and I got to keep it when the 'unlimited' plan dissapreared from the account options.Now, there are da...

  • Newbie
  • Hi, Sorry, I really couldn't find the answer and I didn't want to find it out the hard way, so I'll ask. I have this unlimited account for years now, and I got to keep it when the 'unlimited' pla...
  • Maxim
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 387 Views
  • 1 replies
  • 0 likes

My account has been hacked

Hi, I tried to play a song on spotify and I see that it's being played on someone else's iphone. I also see that playlists have been created that I did not create. I forced Spotify to be logged off all devices and set up a password on all devices via...

  • Newbie
  • Hi,   I tried to play a song on spotify and I see that it's being played on someone else's iphone. I also see that playlists have been created that I did not create.   I forced Spotify ...
  • Reilitas
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Playlists are gone!

Hi, I use spotify on my smart tv. I add songs to spotify with my ipad. Yesterday I logged in to my account wich is premium on my smart tv and my playlists are gone there. They are on spotify on my ipad but on the smart tv they are suddenly gone. What...

  • Newbie
  • Hi, I use spotify on my smart tv. I add songs to spotify with my ipad. Yesterday I logged in to my account wich is premium on my smart tv and my playlists are gone there. They are on spotify on my ip...
  • Modde
  • Casual Listener
  • 386 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 386 Views
  • 3 replies
  • 0 likes

Solved!! Premium gone despite payment, support not reacting

Hi there, This is solution attempt number 5 and I'm starting to get rather pi**ed by now. I've used Spotify for several years (with interruption), am am Premium subscriber (payment via Sofortdauerauftrag) and everything worked fine so far. Last Frida...

  • Casual Listener
  • Hi there,   This is solution attempt number 5 and I'm starting to get rather pi**ed by now. I've used Spotify for several years (with interruption), am am Premium subscriber (payment via S...
  • RobB1
  • Newbie
  • 3908 Views
  • 140 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 3908 Views
  • 140 replies
  • 2 likes

Solved!! Playlist Has Disappeared

Hello Just logged in for the first time in a week and my main playlist that I've built up over about 10 years has vanished. Any help greatly appreciated Cheers

  • Casual Listener
  • Hello   Just logged in for the first time in a week and my main playlist that I've built up over about 10 years has vanished. Any help greatly appreciated   Cheers
  • Hubo
  • Community Legend
  • 625 Views
  • 5 replies
  • 0 likes
  • 625 Views
  • 5 replies
  • 0 likes

Premium family

I got the premium family and i cant sign in to other devices and one is an old phone with my person email that i use on my new phone and doesnt let me sign in on any other phones i need help please

  • Newbie
  • I got the premium family and i cant sign in to other devices and one is an old phone with my person email that i use on my new phone and doesnt let me sign in on any other phones i need help please&n...
  • Hubo
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Remove all devices from my account

Hello, can you remove all devices from my account please

  • Newbie
  • Hello, can you remove all devices from my account please
  • Hubo
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Verkeerde account geuprgraded

Ik heb 2 spotify account waarvan ik er een niet gebruikte, ik dacht dat ik het goede spotify account had gekoppeld aan Facebook maar ik had het andere account gekoppeld. Ik logde in met Facebook en heb het account geüpgraded maar nu heb ik dus het ve...

  • Newbie
  • Ik heb 2 spotify account waarvan ik er een niet gebruikte, ik dacht dat ik het goede spotify account had gekoppeld aan Facebook maar ik had het andere account gekoppeld. Ik logde in met Facebook en h...
  • Hubo
  • Community Legend
  • 1722 Views
  • 1 replies
  • 0 likes
  • 1722 Views
  • 1 replies
  • 0 likes

onmogelijk om Rekeningnummer te wijzigen ideal

Ik krijg geen optie om mijn rekeningnummer te wijzigen, alleen een optie om de betaalmethode te wijzigen. De opties: huidige betaalgegevens, Paypal, creditcard.. de huidige betaalgegevens kan ik niet wijzigen voor mijn Family account. (Zowel op mobie...

  • Casual Listener
  • Ik krijg geen optie om mijn rekeningnummer te wijzigen, alleen een optie om de betaalmethode te wijzigen. De opties: huidige betaalgegevens, Paypal, creditcard.. de huidige betaalgegevens kan ik niet...
  • w0210
  • Casual Listener
  • 2801 Views
  • 14 replies
  • 1 likes
  • 2801 Views
  • 14 replies
  • 1 likes

Premium Trial

How do I cancel the Premium Trial at the trial period?

  • Newbie
  • How do I cancel the Premium Trial at the trial period?
  • Jacob
  • Community Legend
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes