Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I try to connect my ps4 , but every time it say this !
Unable to buy a gift subscription - three credit cards rejected, unable to chat, slow load times, lack of feedback mechanism. Anyway, cancelled my subscription, and just wanted to let you know why. David CastorPort Angeles, WA
Hey, Some people know that we must buy a family premium then can share account ?What if I bought Spotify Premium already, my account can share ?
Someone got in and changed the email to my account. This just raises a few very important question to me:1) How good is your security when people can just do this?2) Why is there no security check or anything in my email before the change is made?3) ...
Hello I'm from Indonesia, I want subscriptions Family Plan with Credit Cards Visa and MasterCard but both cards rejects me! Can anyone In here solve my problem?
When I try to get my student discount and click on the "E-Mail schicken" button, it continues loading and nothing else happens.
I just switched my account from Premium to Family Premium. My husband and son both have a premium spotify account. How can I be assured they won't be charged their monthy subscription fee and then I will also be charged the Family Premium Fee?
Hi, I am logged into Spotify using Facebook account. i am trying to get username and password for my Marantz M-CR610 device which has Spotify compatible. I am entering the 'Set device password' tab in my account options on Spotify, I am sending an em...
When I try to log in, it says that my account is already in use. What do I do?
Go to subscription which shows free, when I press to upgrade nothing happens..
I have two accounts on Spotify - and I would like to keep only my premium family account - Can anyone help me. The accounts areSpotify account P01563A86A -> to be deleted..Spotify account P017154446 - -> keep this..
Hallo,ich habe exakt das gleiche Problem und versuche nun schon seit einer Ewigkeit meinen Studentenstatus zu erneueren und die Zahlungsoption zu ändern - es funktioniert weder über Paypal, Kreditkarte noch Klarna. Super frustrierend!Gibt es mitlerwe...
Hi, I have signed out of all devices ( a few times) and also changed my password. I am still being told someone else is using my account and seeing random music in my recently played lists. Please can someone advise how I can stop this happening? Tha...
Hi there!I was wondering how could I prevent my friend from using my account, I shared my account a while ago, but I don't want him to use it anymore. Thanks
hola, tengo un problema con mi cuenta acabo de ingresar una tarjeta de regalo con 300 pesos mexicanos equivalentes a tres meses, pero quiero cambiarme a un plan familiar, puedo usar esos 300 pesos que ya meti a mi cuenta para cambiarme a un plan fami...
I recently got charged for my monthly Spotify bill and when I went to log onto my account it had my subscription as free, I pay 14.99 a month to use premium and now I can't use it?
I was on a premium plan, not the main account and then one day it switch to a free accoubt stating you could not confirm i live in the same address as the accou t holder. We live in the same address, and cant do the process of enrolling again. **blee...
I´m clumsy and choose the wrong photo for my profile.. im clicking the change button like crazy but nothing happens, the popup window doesnt show up where i can add a new picture whats going on? thanks in advance/Chris
Hi. I signed up using facebook, although I use my Spotify at work and they have now blocked facebook. How can I unlink my account so I can log in with a email address and password