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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332292 Views
  • 889 replies
  • 104 likes
  • Account
  • 332292 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147227 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147227 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85639 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85639 Views
  • 68 replies
  • 9 likes

Lost control of playlists (account may have been compromised?)

Hi.I've recently been noticing my playlists and "My music" getting deleted and changed. My first thought was that my account was compromised, so I changed password on Facebook (as my account is tied to Facebook), enabled two-factor authentication, an...

  • Casual Listener
  • Hi. I've recently been noticing my playlists and "My music" getting deleted and changed. My first thought was that my account was compromised, so I changed password on Facebook (as my account is tie...
  • Akorsvang
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Can't Change Payment Details

When I activated my Spotify account, I was a student a received the student pricing. Since then, I have graduated and I'm now charged the full $9.99/month price. My credit card expired this month and I'm trying to update payment details. When I am on...

  • Newbie
  • When I activated my Spotify account, I was a student a received the student pricing. Since then, I have graduated and I'm now charged the full $9.99/month price. My credit card expired this month and...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

I forgot my username and password

I need help. I used to login my Spotify account through my Facebook profile. Today I decided to cancel my Facebook account, but I don't remember my username, nor my password to login my Spotify account. To make things worse, I seem to have created an...

  • Newbie
  • I need help. I used to login my Spotify account through my Facebook profile. Today I decided to cancel my Facebook account, but I don't remember my username, nor my password to login my Spotify accou...
  • Jacob
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Accounts

I have Premium. How do I add a device that can work independantly from my other devices?

  • Newbie
  • I have Premium. How do I add a device that can work independantly from my other devices?  
  • Jacob
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Cancel account

I want to cancel my suscription

  • Newbie
  • I want to cancel my suscription
  • Bittencourt
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Spotify and Vodafone (PT)

Hi, I am a vodafone PT customer and I am paying the spotify subscription to them. When I tried to connect my Vodafone number to spotify account it is just impossible!! I am paying a service that I am not able to use! Vodafone PT already sent the prob...

  • Casual Listener
  • Hi,    I am a vodafone PT customer and I am paying the spotify subscription to them. When I tried to connect my Vodafone number to spotify account it is just impossible!! I am paying a se...
  • maluhiapt
  • Newbie
  • 484 Views
  • 5 replies
  • 0 likes
  • Premium
  • 484 Views
  • 5 replies
  • 0 likes

Money refund

  • Casual Listener
  • Marniiixx
  • Casual Listener
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Payment Not Accepted

Hello, I'm getting a message when I sign into Spotify 'One Little Problem. Your Premium Payment Failed'. I checked with my bank and my card is working fine and I can see that payment did hit this card in Dec. and Jan. Not sure what to do, please help...

  • Casual Listener
  • Hello, I'm getting a message when I sign into Spotify 'One Little Problem. Your Premium Payment Failed'. I checked with my bank and my card is working fine and I can see that payment did hit this car...
  • joleynik
  • Casual Listener
  • 161 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 161 Views
  • 4 replies
  • 0 likes

premium to family plan

im trying to switch from premium to family plan. if i switch would they charge me the family plan eventhough i just paid my premium?

  • Newbie
  • im trying to switch from premium to family plan. if i switch would they charge me the family plan eventhough i just paid my premium?
  • Jacob
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

I wish i could just email someone instead of using this ridiculous post thing.

I have been making payments to spotify since october and i had no confirmation that my subscription went through. spotify didn't even work for me after a bit and i had no idea i was making payments until this month. i'd like a refund of everything i ...

  • Newbie
  • I have been making payments to spotify since october and i had no confirmation that my subscription went through. spotify didn't even work for me after a bit and i had no idea i was making payments u...
  • Jacob
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Collocation issue with Amazon Family

Hello, As a collocation with friends, we have created a Spotify Family account, however, this is the second time that we are kicked off the program because Spotify was unable to check the address.How could we solve this issue and keep our Spotify Fam...

  • Casual Listener
  • Hello,   As a collocation with friends, we have created a Spotify Family account, however, this is the second time that we are kicked off the program because Spotify was unable to check the ad...
  • such514
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Lost my premium account and can't get a new one with 30 days free

Hi everyone, I had an account on Spotify since 2 years, thanks to the Bouygues Telecom's bonus. But I've lost my premium account this week, because of my operator. They told me to contact you, in order to have a premium account with 30 days free and ...

  • Newbie
  • Hi everyone,   I had an account on Spotify since 2 years, thanks to the Bouygues Telecom's bonus. But I've lost my premium account this week, because of my operator. They told me to contact yo...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

PREMIUM SUBSCRIPTION PAUSED AFTER ONE WEEK OF PAYMENT

I just renewed my subscription last 02-21-2017 and was able to enjoy my subscription until today (03-01-2017). My Premium subscription paused, when using Spotify app it's showing that my payment failed and it's requiring me to Downgrade in order to c...

  • Newbie
  • I just renewed my subscription last 02-21-2017 and was able to enjoy my subscription until today (03-01-2017). My Premium subscription paused, when using Spotify app it's showing that my payment fail...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! add family member problem

I'm premium mmeber for a year using a gift code. Can I add a family member and paid montly for the new member?

  • Newbie
  • I'm premium mmeber for a year using a gift code. Can I add a family member and paid montly for the new member?
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

NO PAY BY MOBILE OPTION

My friend's account has a pay by mobile option whilst my has not, I want to know why my friend has that option and she just bought a subscription via that option earlier, why don't I have that option for my account?

  • Newbie
  • My friend's account has a pay by mobile option whilst my has not, I want to know why my friend has that option and she just bought a subscription via that option earlier, why don't I have that option...
  • Maxim
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

No puedo conectarme

Me da error 404 al poner conectar con fb, y cuando ingreso por email me dice " ya utilizaste está cuenta de mail "

  • Casual Listener
  • Me da error 404 al poner conectar con fb, y cuando ingreso por email me dice " ya utilizaste está cuenta de mail "
  • Lucasbocha
  • Casual Listener
  • 157 Views
  • 2 replies
  • 0 likes
  • 157 Views
  • 2 replies
  • 0 likes

Discover Weekly playlist in French

Brief description of the issue: I'm an English speaker and my overall web and android interface displays in English, but this week's Discover Weekly is entirely French artists. Steps to reproduce the issue:First I log in.Then I go to "your music"Then...

  • Casual Listener
  • Brief description of the issue:   I'm an English speaker and my overall web and android interface displays in English, but this week's Discover Weekly is entirely French artists.   Step...
  • Maxim
  • Spotify Star
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

British Account in Latvia

Will I be able to use my british account in Latvia for 3 months?

  • Newbie
  • Will I be able to use my british account in Latvia for 3 months?
  • Jacob
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes