Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81872 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657324 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738620 Views
18 replies
29 likes
Hello,I have been trying to log in to my account and I have forgot my password and my old email account is attached to my spotify.... either way, I have done all of the changes they system has asked me but my account says i do not have spotify premin...
Hello, I have been trying to log in to my account and I have forgot my password and my old email account is attached to my spotify.... either way, I have done all of the changes they system has...
Composer
736 Views
1 replies
0 likes
I entered my name wrong with my address at family account how can ı fix it
I entered my name wrong with my address at family account how can ı fix it
Roadie
342 Views
1 replies
0 likes
Ik betaal al meer dan een jaar elke maand 9.99 voor mijn premium account. Sinds vandaag geeft Spotify aan dat ik een gratis account heb. Echter heb ik deze maand ook gewoon 9,99 betaald. Zou iemand mij hiermee kunnen helpen? De betalingen worden wel ...
Ik betaal al meer dan een jaar elke maand 9.99 voor mijn premium account. Sinds vandaag geeft Spotify aan dat ik een gratis account heb. Echter heb ik deze maand ook gewoon 9,99 betaald. Zou iemand m...
Community Legend
394 Views
5 replies
0 likes
Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricato la carta , ma ancora il mio account risulta free....
Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricat...
Moderator
248 Views
1 replies
0 likes
Hi. I have a problem with my account. I want to join Spotify premium for family but I have to fill the post code gap which I am unable to access. I've changed it on my Facebook account and I even tried to unlink my accounts but it didn't work. Any he...
Hi. I have a problem with my account. I want to join Spotify premium for family but I have to fill the post code gap which I am unable to access. I've changed it on my Facebook account and I even tri...
Moderator
291 Views
1 replies
0 likes
Spotify,I'm having issues trying to access to my premium account. If you look for my email in your database it must be two times because I can login using facebook connect (and I access into a standard spotify account) and using the "remember my pass...
Spotify, I'm having issues trying to access to my premium account. If you look for my email in your database it must be two times because I can login using facebook connect (and I access into a...
Newbie
298 Views
2 replies
0 likes
Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se verifico que la cuenta esta Free. Cobro indebido, p...
Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se ...
Newbie
10793 Views
17 replies
1 likes
I have just seen a £14.99 withdrawal from my bank on 20/02/17. My 3 trial only started on 17th December do not sure why this money was withdrawn.
I have just seen a £14.99 withdrawal from my bank on 20/02/17. My 3 trial only started on 17th December do not sure why this money was withdrawn.
Newbie
241 Views
2 replies
0 likes
Hi!I'm unable to logon with with my premium user account, using a web-api-app (Spotify for Kodi https://seo-michael.co.uk/how-to-install-spotify-for-kodi-beta). It works with my friends premium user account but not my own. Error message: Unable to co...
Hi! I'm unable to logon with with my premium user account, using a web-api-app (Spotify for Kodi https://seo-michael.co.uk/how-to-install-spotify-for-kodi-beta). It works with my friends premium use...
Spotify Star
532 Views
3 replies
0 likes
Is the only sollution to cancel my subscription and set up a new?
Is the only sollution to cancel my subscription and set up a new?
Roadie
175 Views
1 replies
0 likes
I have purchased a family account so that I can play music at my coffee shop as well as when I am away and other staff can still play music and I can as well.Is this posisble? I only have one facebook account and it will not let me log into both.
I have purchased a family account so that I can play music at my coffee shop as well as when I am away and other staff can still play music and I can as well. Is this posisble? I only have one fac...
Community Legend
244 Views
2 replies
0 likes
I need to either unlink or delete my premium membership from a different account that the one I'm posting on. I can only log in to the account through Facebook, and the Facebook account is currently locked and I am unable to enter it, which also mean...
I need to either unlink or delete my premium membership from a different account that the one I'm posting on. I can only log in to the account through Facebook, and the Facebook account is currently ...
Community Legend
454 Views
1 replies
0 likes
Cancelled Subscription last month and it still came out this month do to financal issues and it just came out of my paypal and i do not have the money for it as i cancelled itHelp pls i do want to come back just do want this to effect that
Cancelled Subscription last month and it still came out this month do to financal issues and it just came out of my paypal and i do not have the money for it as i cancelled it Help pls i do want to ...
Community Legend
232 Views
1 replies
0 likes
Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium account. I entered my zip, as there was nothing in the zi...
Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium accoun...
Roadie
241 Views
1 replies
0 likes
My account on the site appears as premium and in the app my account is free. I can not listen to offline music through te app.
My account on the site appears as premium and in the app my account is free. I can not listen to offline music through te app.
Spotify Star
377 Views
3 replies
0 likes
i linked my account to my previous ps3 which broke, now when trying to link spotify with my new ps4 it will not allow me to, it says "spotify account already linked with playstation or soney entertainment system, please log in with the sony account l...
i linked my account to my previous ps3 which broke, now when trying to link spotify with my new ps4 it will not allow me to, it says "spotify account already linked with playstation or soney entertai...
Roadie
223 Views
1 replies
0 likes
Hi i have got 2 accounts both are free running off the same login email as username, but using different passwords. Yes both of the accounts are the free one which i created using the downloaded spotify app on windows, not the facebook spotify accoun...
Hi i have got 2 accounts both are free running off the same login email as username, but using different passwords. Yes both of the accounts are the free one which i created using the downlo...
Spotify Star
347 Views
1 replies
0 likes
Hi Everyone, I am a preminum member and have been so for a while now... but I am now starting to get extremely frustrated. Every few days I open my spotify app and it says "login/password" oppose to opening right into the app which is what it did for...
Hi Everyone, I am a preminum member and have been so for a while now... but I am now starting to get extremely frustrated. Every few days I open my spotify app and it says "login/passw...
Not applicable
6451 Views
7 replies
12 likes
Compré una tarjeta hace unos días, la ingrese a mi cuenta, la aceptó, comencé a utilizar premium, desde luego tire el ticket y la tarjeta de regalo la rompí, ayer me sale un mensaje que no está actualizado mi método de pago para PREMIUM y que lo actu...
Compré una tarjeta hace unos días, la ingrese a mi cuenta, la aceptó, comencé a utilizar premium, desde luego tire el ticket y la tarjeta de regalo la rompí, ayer me sale un mensaje que no está actua...
Spotify Star
365 Views
1 replies
0 likes
I am able to access my spotify account through both my laptop and my I pad. When i try to log on to the spotify app on my phone using the "log in with facebook" option it comes up with Error 404. When i try logging in with my user name and password i...
I am able to access my spotify account through both my laptop and my I pad. When i try to log on to the spotify app on my phone using the "log in with facebook" option it comes up with...
Spotify Star
411 Views
5 replies
0 likes
