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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 200285 Views
  • 722 replies
  • 66 likes
  • Account
  • 200285 Views
  • 722 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103026 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103026 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55481 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55481 Views
  • 61 replies
  • 8 likes

Superuser Contribution cant log in with my facebook account

Hello i have some problemI just bought a new phone- if you wanna know what brand is, its XiaomiMy older brand phone is Xiaomi too, but I bought another type I always log in with my facebook account, but my new phone cant log in with it It says :'You ...

  • Casual Listener
  • Hello i have some problem I just bought a new phone- if you wanna know what brand is, its Xiaomi My older brand phone is Xiaomi too, but I bought another type I always log in with my facebook accou...
  • JulianA_Bogota
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 162 Views
  • 1 replies
  • 0 likes

ILLEGAL BILLING PRACTICE

Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date. Hulu and Netflix both try this to so watch them and report it EVERY TIME. The illicit action by Spotify occurs w...

  • Music Fan
  • Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date.  Hulu and Netflix both try this to so watch them and rep...
  • _chilldog
  • Newbie
  • 538 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 538 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canceled subscription

I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible

  • Regular
  • I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible
  • JuanSebastian
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 143 Views
  • 1 replies
  • 0 likes

Student Discount

So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 for **bleep**ing nothing ???? I've been trying to contac...

  • Newbie
  • So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 f...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

I got charged for premium and iam still on free

On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and date purchasedPlz help I love spotify and I also dont...

  • Casual Listener
  • On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and da...
  • Maxim
  • Spotify Star
  • 169 Views
  • 3 replies
  • 0 likes
  • 169 Views
  • 3 replies
  • 0 likes

Superuser Contribution pague en ITUNES y no tengo servicio premium

pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda

  • Newbie
  • pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda
  • JuanSebastian
  • Roadie
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck Spotify Premium renewal in ANOTHER country

Hello Spotify community! I hope you guys can help me solve this problem.I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that I use to pay for premium renewal since the sum of the bal...

  • Newbie
  • Hello Spotify community! I hope you guys can help me solve this problem. I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that...
  • JuanSebastian
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Closed facebook = closed playlist

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can follow from my new account while still having my fac...

  • Newbie
  • I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can f...
  • ErikG
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

plan familiar

quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion

  • Newbie
  • quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion
  • Bittencourt
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Want to delete my facebook, but keep my spotify

Hi, I want to deactivate my facebook, but I want to be able to use my spotify. I understand I have to probably make a new account- but i use my normal email for facebook as well so it won't let me make a new account I'm guessing until I delete my cur...

  • Casual Listener
  • Hi, I want to deactivate my facebook, but I want to be able to use my spotify. I understand I have to probably make a new account- but i use my normal email for facebook as well so it won't let me ma...
  • treeefingers
  • Casual Listener
  • 126 Views
  • 2 replies
  • 0 likes
  • 126 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium account disappeared

I had premium spotify for 2 years for free as part of my cell service package. The first year just ended. It was for 3 accounts. My husband got a new phone today and added Spotify to it, saying he removed it from his old phone. Now my premium subscri...

  • Newbie
  • I had premium spotify for 2 years for free as part of my cell service package. The first year just ended. It was for 3 accounts. My husband got a new phone today and added Spotify to it, saying he re...
  • JuanSebastian
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reconoce mi país

Hola. Antes tenía spotify premium pero cancelé la suscripción y me quedé con la cuenta gratuita. El problema es que ahora no me deja ingresar porque no reconoce mi país. Revisé la dirección IP de mi celular y resulta que estaba mal (figuraba Panamá p...

  • Newbie
  • Hola. Antes tenía spotify premium pero cancelé la suscripción y me quedé con la cuenta gratuita. El problema es que ahora no me deja ingresar porque no reconoce mi país. Revisé la dirección IP de mi ...
  • JuanSebastian
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Unable to change country in "General Description"

I have changed the country of payment (to Spain) several times and on the Profile Edit page it is successfully changed but on the General Description page, the country stays Great Britain every time. This is a big problem as I have started paying for...

  • Newbie
  • I have changed the country of payment (to Spain) several times and on the Profile Edit page it is successfully changed but on the General Description page, the country stays Great Britain every time....
  • KatesHere
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

upgrading my premium account to family

Will my account be charged twice after switching to the family plan from the premium plan?

  • Newbie
  • Will my account be charged twice after switching to the family plan from the premium plan?
  • KatesHere
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
  • 110 Views
  • 1 replies
  • 0 likes

How to delete a spotify account

Hello, I am trying to delete a spotify account. I made my first spotify account logging in with facebook, however I found out about the student discount and proceeded to create a second account with my student email. Now I am trying to delete my face...

  • Newbie
  • Hello, I am trying to delete a spotify account. I made my first spotify account logging in with facebook, however I found out about the student discount and proceeded to create a second account with ...
  • KatesHere
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Lost spotify account and still paying direct debit

Hello, I've lost my email and password of my old spotify account and I am still paying monthly, without using the premium. I tried to change the credit card on my bank but spotify is still taking the money. How can I sort it out? Thanks

  • Casual Listener
  • Hello, I've lost my email and password of my old spotify account and I am still paying monthly, without using the premium. I tried to change the credit card on my bank but spotify is still taking the...
  • bodob
  • Newbie
  • 613 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 613 Views
  • 3 replies
  • 0 likes

Spotify Family

I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same country?

  • Visitor
  • I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same cou...
  • Pokila
  • Newbie
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
  • 109 Views
  • 1 replies
  • 0 likes

At my wits end!!

I'm paying for premium and only getting free!!! have tried all from logging out, deleting app, checking for multiple accounts!! Am subscribed thru Vodafone who confirm payment is taken but getting nowhere!!!! HELP

  • Casual Listener
  • I'm paying for premium and only getting free!!! have tried all from logging out, deleting app, checking for multiple accounts!! Am subscribed thru Vodafone who confirm payment is taken but getting no...
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Pagamento Premium

Ontem fiz minha assinatura Premium, automaticamente já recebi a notificação do cartão de crédito sobre a compra, porém não consigo utilizar os recursos de assinante Premium. Pq?

  • Newbie
  • Ontem fiz minha assinatura Premium, automaticamente já recebi a notificação do cartão de crédito sobre a compra, porém não consigo utilizar os recursos de assinante Premium. Pq?
  • francisco23
  • Newbie
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes