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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 261550 Views
  • 789 replies
  • 81 likes
  • Account
  • 261550 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128385 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128385 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71392 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71392 Views
  • 63 replies
  • 8 likes

getting advertising on paid subscription on Amazon Fire tablet

I received an Amazon Fire tablet as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I fix this? I do not want to hear upgrade to Spotify premium or ...

  • Gig Goer
  • I received an Amazon Fire tablet  as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I ...
  • Jacob
  • Community Legend
  • 467 Views
  • 4 replies
  • 0 likes
  • Fire tablet
  • 467 Views
  • 4 replies
  • 0 likes

I lost my gift card that I bought online. Can I get the code back?

I recently bought a $25 Spotify gift card from Amazon.com. Unfortunately I lost it and I can't find it anywhere. Is there anyway I can get the code back or somehow redeem it? Thank you

  • Newbie
  • I recently bought a $25 Spotify gift card from Amazon.com. Unfortunately I lost it and I can't find it anywhere. Is there anyway I can get the code back or somehow redeem it? Thank you 🙂
  • MattSuda
  • Spotify Star
  • 701 Views
  • 1 replies
  • 0 likes
  • 701 Views
  • 1 replies
  • 0 likes

Cancel subscription

Im needing to cancel my daughters subscription. She passed away last month and I don't know her account info. My credit card is still getting charged for her subscription. This is an extremely difficult time for me and trying to get this done it is s...

  • Newbie
  • Im needing to cancel my daughters subscription. She passed away last month and I don't know her account info. My credit card is still getting charged for her subscription. This is an extremely diffic...
  • KatesHere
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Unable to get student subscription

I have provided my information from school and it was denied, then i provided a picture of my school ID and a picture of my class schedule and it still wouldn't go through.

  • Newbie
  • I have provided my information from school and it was denied, then i provided a picture of my school ID and a picture of my class schedule and it still wouldn't go through.
  • Thelastlizard5
  • Newbie
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Superuser Contribution Using spotify in different countries

Hey all, Here it's my question: I am Portuguese, living in Germany. I created my spotify in Germany and I wanted to get the Premium. I tried to do it with my PayPal (portuguese account) and it doesn't work because I should have the same country relat...

  • Newbie
  • Hey all,   Here it's my question: I am Portuguese, living in Germany. I created my spotify in Germany and I wanted to get the Premium. I tried to do it with my PayPal (portuguese account) and ...
  • JulianA_Bogota
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Plan familiar

Por alguna razón salí del plan familiar y no puedo volver a integrarme. Me dice que el titular y yo no compartimos la misma dirección física.Colocamos la misma dirección por lo que no puede ser ese el problema.Además hice todo lo que se me pidió en l...

  • Newbie
  • Por alguna razón salí del plan familiar y no puedo volver a integrarme. Me dice que el titular y yo no compartimos la misma dirección física. Colocamos la misma dirección por lo que no puede ser ese...
  • Bittencourt
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in with my facebook account

Hello i have some problemI just bought a new phone- if you wanna know what brand is, its XiaomiMy older brand phone is Xiaomi too, but I bought another type I always log in with my facebook account, but my new phone cant log in with it It says :'You ...

  • Casual Listener
  • Hello i have some problem I just bought a new phone- if you wanna know what brand is, its Xiaomi My older brand phone is Xiaomi too, but I bought another type I always log in with my facebook accou...
  • JulianA_Bogota
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 170 Views
  • 1 replies
  • 0 likes

ILLEGAL BILLING PRACTICE

Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date. Hulu and Netflix both try this to so watch them and report it EVERY TIME. The illicit action by Spotify occurs w...

  • Music Fan
  • Currently Spotify is engaged in the same ILLEGAL practice of putting an account on hold when funds are not available on the billing date.  Hulu and Netflix both try this to so watch them and rep...
  • _chilldog
  • Newbie
  • 556 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canceled subscription

I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible

  • Regular
  • I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible
  • JuanSebastian
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 156 Views
  • 1 replies
  • 0 likes

Student Discount

So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 for **bleep**ing nothing ???? I've been trying to contac...

  • Newbie
  • So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 f...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

I got charged for premium and iam still on free

On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and date purchasedPlz help I love spotify and I also dont...

  • Casual Listener
  • On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and da...
  • Maxim
  • Spotify Star
  • 174 Views
  • 3 replies
  • 0 likes
  • 174 Views
  • 3 replies
  • 0 likes

Superuser Contribution pague en ITUNES y no tengo servicio premium

pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda

  • Newbie
  • pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda
  • JuanSebastian
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck Spotify Premium renewal in ANOTHER country

Hello Spotify community! I hope you guys can help me solve this problem.I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that I use to pay for premium renewal since the sum of the bal...

  • Newbie
  • Hello Spotify community! I hope you guys can help me solve this problem. I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that...
  • JuanSebastian
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Closed facebook = closed playlist

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can follow from my new account while still having my fac...

  • Newbie
  • I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can f...
  • ErikG
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

plan familiar

quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion

  • Newbie
  • quiero adherirme a la cuenta de mi hna por el plan familiar premium, y me pide la direccion de ella, la pongo y me dice que no concuerda por lo tanto no me deja iniciar sesion
  • Bittencourt
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Want to delete my facebook, but keep my spotify

Hi, I want to deactivate my facebook, but I want to be able to use my spotify. I understand I have to probably make a new account- but i use my normal email for facebook as well so it won't let me make a new account I'm guessing until I delete my cur...

  • Casual Listener
  • Hi, I want to deactivate my facebook, but I want to be able to use my spotify. I understand I have to probably make a new account- but i use my normal email for facebook as well so it won't let me ma...
  • treeefingers
  • Casual Listener
  • 132 Views
  • 2 replies
  • 0 likes
  • 132 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium account disappeared

I had premium spotify for 2 years for free as part of my cell service package. The first year just ended. It was for 3 accounts. My husband got a new phone today and added Spotify to it, saying he removed it from his old phone. Now my premium subscri...

  • Newbie
  • I had premium spotify for 2 years for free as part of my cell service package. The first year just ended. It was for 3 accounts. My husband got a new phone today and added Spotify to it, saying he re...
  • JuanSebastian
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reconoce mi país

Hola. Antes tenía spotify premium pero cancelé la suscripción y me quedé con la cuenta gratuita. El problema es que ahora no me deja ingresar porque no reconoce mi país. Revisé la dirección IP de mi celular y resulta que estaba mal (figuraba Panamá p...

  • Newbie
  • Hola. Antes tenía spotify premium pero cancelé la suscripción y me quedé con la cuenta gratuita. El problema es que ahora no me deja ingresar porque no reconoce mi país. Revisé la dirección IP de mi ...
  • JuanSebastian
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Unable to change country in "General Description"

I have changed the country of payment (to Spain) several times and on the Profile Edit page it is successfully changed but on the General Description page, the country stays Great Britain every time. This is a big problem as I have started paying for...

  • Newbie
  • I have changed the country of payment (to Spain) several times and on the Profile Edit page it is successfully changed but on the General Description page, the country stays Great Britain every time....
  • KatesHere
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes