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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8452 Views
  • 1 replies
  • 9 likes
  • Security
  • 8452 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475432 Views
  • 978 replies
  • 111 likes
  • Account
  • 475432 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207949 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207949 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119141 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119141 Views
  • 72 replies
  • 12 likes

Premium

Paguei o boleto, recebi o e-mail confirmando o pagamento, mas o premium não foi liberado ainda! O que faço?

  • Newbie
  • Paguei o boleto, recebi o e-mail confirmando o pagamento, mas o premium não foi liberado ainda! O que faço?
  • Bittencourt
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

plano familia

I made a family plan but when I log in I get a free account. Can I have two accounts?

  • Newbie
  • I made a family plan but when I log in I get a free account. Can I have two accounts?
  • Bittencourt
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unusable Account

So i once had a facebook account, but i deleted it. However, my spotify account still excists with my same emailadress.. How can i recover the password or get it deleted all together?

  • Newbie
  • So i once had a facebook account, but i deleted it. However, my spotify account still excists with my same emailadress.. How can i recover the password or get it deleted all together?
  • MonicaM_Bogota
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription cancellation not going through

I keep trying to cancel my premium account but this message keeps coming up. Its not connected to my apple account so I know thats not the issue. I've been trying to do this since yesterday and I'm supposed to get charged tommorow. Could someone take...

  • Newbie
  • I keep trying to cancel my premium account but this message keeps coming up. Its not connected to my apple account so I know thats not the issue. I've been trying to do this since yesterday and I'm s...
  • MonicaM_Bogota
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook auto login

Every single time i try and log into spotify using facebook it tries to log me in to an account that's not even attached to my spotify or my phone anymore and it's the most annoying thing ever i can't even post this using that account and i'm having ...

  • Newbie
  • Every single time i try and log into spotify using facebook it tries to log me in to an account that's not even attached to my spotify or my phone anymore and it's the most annoying thing ever i can'...
  • MonicaM_Bogota
  • Roadie
  • 683 Views
  • 1 replies
  • 1 likes
  • Account
  • 683 Views
  • 1 replies
  • 1 likes

Superuser Contribution Adding family member to Spotify Family

Hi there I'm trying to add someone to my Spotify Family. Stupidly, I sent them an invite before I created their account, and now, whenever I try to create an account for them, it says their email address is already taken. I've tried removing them fro...

  • Newbie
  • Hi there   I'm trying to add someone to my Spotify Family.   Stupidly, I sent them an invite before I created their account, and now, whenever I try to create an account for them, it sa...
  • MonicaM_Bogota
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution first month free but charged?

i subscribed to get my first month free but i got charged $11.99 out of my bank account straight after i subscribed. guessing i got scammed & lied to?

  • Visitor
  • i subscribed to get my first month free but i got charged $11.99 out of my bank account straight after i subscribed. guessing i got scammed & lied to?
  • MonicaM_Bogota
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost my playlist and songs of a FB linked account (After suspending the FB account)

Hi, this thing happened about 1-2 years ago and I didn't find solution, and now I ask. The thing is that I had a Spotify account linked with Facebook, had songs added, playlists, etc. Then because of personal issues I suspended temporarily my FB acco...

  • Newbie
  • Hi, this thing happened about 1-2 years ago and I didn't find solution, and now I ask.   The thing is that I had a Spotify account linked with Facebook, had songs added, playlists, etc. Then b...
  • MonicaM_Bogota
  • Roadie
  • 751 Views
  • 1 replies
  • 0 likes
  • Account
  • 751 Views
  • 1 replies
  • 0 likes

Solved!! Free 1 month Spotify doesnt work

Good dayI ve registered for one month free premium trial but when i open the app in my tablet im still in the not premium version,What Can i do?

  • Newbie
  • Good day I ve registered for one month free premium trial but when i open the app in my tablet im still in the not premium version, What Can i do?
  • stephmayor
  • Newbie
  • 786 Views
  • 8 replies
  • 0 likes
  • Premium
  • 786 Views
  • 8 replies
  • 0 likes

Solved!! i ended my premium and it didn't end on my account

I did a 0.99 deal for 3 months and day i still had premium and im afraid im still going to get charged and i cant find out how to email spotify.

  • Newbie
  • I did a 0.99 deal for 3 months and day i still had premium and im afraid im still going to get charged and i cant find out how to email spotify.
  • tyrrell83444
  • Newbie
  • 294 Views
  • 1 replies
  • 0 likes
  • Premium
  • 294 Views
  • 1 replies
  • 0 likes

Premium to family

Hi I've recently changed to family from premium however when I go onto my account it just says premium and I can't see any family members added , does this mean I will have 2 accounts and therefore will be paying twice how can I avoid this and find o...

  • Casual Listener
  • Hi I've recently changed to family from premium however when I go onto my account it just says premium and I can't see any family members added , does this mean I will have 2 accounts and therefore w...
  • Masta_22
  • Roadie
  • 205 Views
  • 3 replies
  • 0 likes
  • 205 Views
  • 3 replies
  • 0 likes

Superuser Contribution Old facebook email address has spotify account linked

I have an old facebook email address that has a spotify account associated with it. I no longer use facebook but would like to use this email address to reactivate a spotify account. Is there a way to disassociate the spotify profile with facebook so...

  • Newbie
  • I have an old facebook email address that has a spotify account associated with it.  I no longer use facebook but would like to use this email address to reactivate a spotify account.  Is t...
  • MonicaM_Bogota
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mysterious extra charge

Hello! My premium fee has always been paid on time every month and came out of my account as normal this month but now, a few days later, there is a $27 charge on my bank account statement in addition to this months already paid fee. It says it came ...

  • Newbie
  • Hello!   My premium fee has always been paid on time every month and came out of my account as normal this month but now, a few days later, there is a $27 charge on my bank account statement i...
  • MonicaM_Bogota
  • Roadie
  • 1258 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1258 Views
  • 1 replies
  • 0 likes

Problem/error in an artist

there is a problem on an artist page on spotify. here is the URL spotify:artist:6NPAit70mG3MHreInB1pKathere is sonny black the rapper and sonny black the blues singer... they are not the same person but managed to get on the same page somehow

  • Newbie
  •  there is a problem on an artist page on spotify. here is the URL  spotify:artist:6NPAit70mG3MHreInB1pKa there is sonny black the rapper and sonny black the blues singer... they are not t...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Family

I added the family plan to my account and now I'm going to bill for family in the same month I have already paid for my monthly subscriptions. Why is this not prorated. Can I change it back without changing my billing date. Because I don't want to be...

  • Newbie
  • I added the family plan to my account and now I'm going to bill for family in the same month I have already paid for my monthly subscriptions. Why is this not prorated. Can I change it back without c...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Wrongly charged

I was wrongly charged, my username is masamoah83

  • Newbie
  • I was wrongly charged, my username is masamoah83
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Can't remember email

Hi. My son can't remember which email address he has Spotify linked into and we have tried all our current emails. Any idea how to find out so we can reset password? Thanks

  • Newbie
  • Hi. My son can't remember which email address he has Spotify linked into and we have tried all our current emails. Any idea how to find out so we can reset password? Thanks
  • MattSuda
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Maria

Olá, não consigo efetuar minha assinatura no spotify. Coloco o numero do cartão de credito elo porém não reconhecem o numero do cartão como elo e sim como "Aura", o que fazer?

  • Newbie
  • Olá, não consigo efetuar minha assinatura no spotify. Coloco o numero do cartão de credito elo porém não reconhecem o numero do cartão como elo e sim como "Aura", o que fazer? 
  • Bittencourt
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para que un familiar use premium

Tengo cuenta premium y mi familia no se puede dar de alta, menciona que no vivimos en el mismo domicilio cuando son mi esposo e hijas. Ayudaaa

  • Newbie
  • Tengo cuenta premium y mi familia no se puede dar de alta, menciona que no vivimos en el mismo domicilio cuando son mi esposo e hijas. Ayudaaa
  • jramosg89
  • Newbie
  • 668 Views
  • 3 replies
  • 0 likes
  • 668 Views
  • 3 replies
  • 0 likes