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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422553 Views
  • 965 replies
  • 108 likes
  • Account
  • 422553 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187177 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187177 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103777 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103777 Views
  • 70 replies
  • 10 likes

Superuser Contribution Tengo el enlace para pasarme de Spotify free a Spotify familiar premium pero...

... no sé dónde pegarlo o cómo pegarlo para que se active, me lo pasó mi padre que activó una cuenta Spotify familiar premium, ya corregí y edité lo del código postal, ahora tenemos el mismo y vivimos en la misma dirección. Además, él me invitó por c...

  • Newbie
  • ... no sé dónde pegarlo o cómo pegarlo para que se active, me lo pasó mi padre que activó una cuenta Spotify familiar premium, ya corregí y edité lo del código postal, ahora tenemos el mismo y vivimo...
  • Yazi
  • Newbie
  • 315 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 315 Views
  • 2 replies
  • 0 likes

Need to speak with someone at spotify

I need a contact number for spotify. My subscription has been charging me twice for over 4 months, and the solution posted in the forums is not helpful because does not apply to my situation since this occurs every month. I need to speak to actual pe...

  • Newbie
  • I need a contact number for spotify. My subscription has been charging me twice for over 4 months, and the solution posted in the forums is not helpful because does not apply to my situation since th...
  • Robare7
  • Newbie
  • 5284 Views
  • 6 replies
  • 4 likes
  • Subscription
  • 5284 Views
  • 6 replies
  • 4 likes

subscription cancel

Hi! So I recently cancelled my Spotify premnium but it still charged me. What do I do?

  • Newbie
  • Hi! So I recently cancelled my Spotify premnium but it still charged me. What do I do?
  • harriafrancine7
  • Newbie
  • 161 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 161 Views
  • 2 replies
  • 0 likes

Solved!! NEED HELP, PROBLEM FROM MY ARTIST ACCOUNT

Hi !I'm a french music producer and i have a label (NCN)They published my music on spotify itunes and others BUT, problem.Spotify for the first time have automaticly created the Artist Account (When a label publish a music from the artist for the fir...

  • Newbie
  • Hi ! I'm a french music producer and i have a label (NCN) They published my music on spotify itunes and others BUT, problem. Spotify for the first time have automaticly created the Artist Account ...
  • TobiasYoung
  • Composer
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Payment Method

Can I not pay through my BPI online account for the Family Plan? The payment method only shows credit cards and paypal. But in the other offers, Online Banking is included in the payment options. Thank you.

  • Casual Listener
  • Can I not pay through my BPI online account for the Family Plan? The payment method only shows credit cards and paypal. But in the other offers, Online Banking is included in the payment options. Tha...
  • justinewin_
  • Roadie
  • 550 Views
  • 4 replies
  • 0 likes
  • 550 Views
  • 4 replies
  • 0 likes

can't remember username login..and have lost playlists

Hi all I made an account years ago, I had some good playlists. I've finally installed Spotify again just now and synced it up with Facebook. A common problem it seems: I've lost my playlists. I read that if you sign in with your old details then you ...

  • Casual Listener
  • Hi all   I made an account years ago, I had some good playlists. I've finally installed Spotify again just now and synced it up with Facebook. A common problem it seems: I've lost my playlis...
  • MadirRathaus
  • Newbie
  • 11685 Views
  • 6 replies
  • 1 likes
  • 11685 Views
  • 6 replies
  • 1 likes

New Zealand to US subscription

Hi, I'm currently studying abroad in New Zealand and want to join Premium. Is there any way for me to get a United States subscription, as I'll be returning home in a few months? My credit card is US based if that helps.

  • Newbie
  • Hi, I'm currently studying abroad in New Zealand and want to join Premium. Is there any way for me to get a United States subscription, as I'll be returning home in a few months? My credit card is US...
  • 155 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 0 replies
  • 0 likes

Unable to Change Country

Hi, I'm in the U.S. right now but my premium subscription is set in Taiwan. I tried the way that it showed online (changing countries at payment section). Even though it shows that my country has been changed to USA, my account page still displays Ta...

  • Newbie
  • Hi, I'm in the U.S. right now but my premium subscription is set in Taiwan. I tried the way that it showed online (changing countries at payment section). Even though it shows that my country has bee...
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

Discount for High school students

I signed up for a student and I'm being charged for regular subscription. Someone please help

  • Newbie
  • I signed up for a student and I'm being charged for regular subscription. Someone please help
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Can't subscribe to premium

When i try to subscribe to premium, after i chose the payment method(which is credit card) the page starts to load but nothing happens it just keeps loading so i can not enter my card information. I tried on various devices and browsers but still the...

  • Newbie
  • When i try to subscribe to premium, after i chose the payment method(which is credit card) the page starts to load but nothing happens it just keeps loading so i can not enter my card information. I ...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Solved!! Other member's playlists when I downgrade from Family to premium

I'm wanting to downgrade from Family to premium. To do this I understand I have to go into my account > subscriptions and select "Switch to Premium". What happens to the other family members, will they be automatically put onto a free subscription? A...

  • Regular
  • I'm wanting to downgrade from Family to premium. To do this I understand I have to go into my account > subscriptions and select "Switch to Premium".   What happens to the other family memb...
  • Jacob
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • Account
  • 427 Views
  • 1 replies
  • 0 likes

Spotify Family - Subaccount getting kicked out

My family member getting kicked out after a week.He already entering the same address with me. Now he can't rejoining my spotify for family even after I reinvite him again. Please spotify fix this!

photo_2017-03-09_00-06-07.jpg
  • Casual Listener
  • My family member getting kicked out after a week. He already entering the same address with me. Now he can't rejoining my spotify for family even after I reinvite him again. Please spotify fix t...
  • Jacob
  • Community Legend
  • 473 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 473 Views
  • 1 replies
  • 1 likes

Premium account already set up

I have a premium account. I can see its up to date with payment but on the app it says I'm not a premium account and wants me to add pay again. I've logged out and back in and restarted phone. Still hasn't changed. How do I fix this. I'm close to can...

  • Newbie
  • I have a premium account. I can see its up to date with payment but on the app it says I'm not a premium account and wants me to add pay again. I've logged out and back in and restarted phone. Still ...
  • Jacob
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 187 Views
  • 1 replies
  • 0 likes

Automatically Charged

I was charged 9.99 after my 3 month at 0.99$ subscription. I cannot find any person to email/call about this issue as I did not authorize this. And if I did, that it needs to be more clear in the instructions. I don't want spotify for another month a...

  • Newbie
  • I was charged 9.99 after my 3 month at 0.99$ subscription. I cannot find any person to email/call about this issue as I did not authorize this. And if I did, that it needs to be more clear in the ins...
  • Jacob
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution cambie mi cuenta a plan familiar, aun me siguen cobrando mensualmente

estimados, hace unos meses active mi cuenta como plan familiar, pero aun me siguen cobrando mensualmente, elimine mi cuenta como plan familiar y quede como gratis (para anular manualmente la suscripcion), pero aun asi no puedo desactivar el cobro aut...

  • Newbie
  • estimados, hace unos meses active mi cuenta como plan familiar, pero aun me siguen cobrando mensualmente, elimine mi cuenta como plan familiar y quede como gratis (para anular manualmente la suscripc...
  • Alejandro_C
  • Spotify Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

After Premium

Was just wondering after your premium trial runs out do the songs you have downloaded stay downloaded or do they get removed or taken away or something similar.

  • Visitor
  • Was just wondering after your premium trial runs out do the songs you have downloaded stay downloaded or do they get removed or taken away or something similar.
  • KatesHere
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offre e-mail non dispo sur le site/ Suscribe to an offer send by e-mail

Bonjour! J'ai reçu une offre pour 60 jours d'essais en premium mais,quand j'ai voulu en savoir plus après avoir cliqué sur le lien, l'offre d'essai n'est toujours que de 30 jours Quelqu'un peut m'aider?Je vais essayer en anglais, je m'excuse d'avance...

  • Casual Listener
  • Bonjour! J'ai reçu une offre pour 60 jours d'essais en premium mais,quand j'ai voulu en savoir plus après avoir cliqué sur le lien, l'offre d'essai n'est toujours que de 30 jours 😕 Quelqu'un peut m...
  • Chamunda
  • Casual Listener
  • 407 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 407 Views
  • 6 replies
  • 0 likes

Superuser Contribution Trouble logging in

My account was connected to Facebook, now I cannot log in to my Spotify account using either my Facebook or my email. I made a new account and would like to transfer over my old account's followers and music.

  • Newbie
  • My account was connected to Facebook, now I cannot log in to my Spotify account using either my Facebook or my email. I made a new account and would like to transfer over my old account's followers a...
  • Alejandro_C
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes