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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421837 Views
  • 965 replies
  • 108 likes
  • Account
  • 421837 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186687 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186687 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103519 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103519 Views
  • 69 replies
  • 10 likes

Superuser Contribution [SOS] Administrador Plano Família aparece como Free

Boa noite, queridos ! Estou precisando de uma ajuda de vocês!Meu Spotfy Família estava funcionando normalmente, até que de repente o administrador da Conta Família aparece como usuário free!Já fui a todos os tópicos de ajuda, segui tudas as possibili...

  • Casual Listener
  • Boa noite, queridos !   Estou precisando de uma ajuda de vocês! Meu Spotfy Família estava funcionando normalmente, até que de repente o administrador da Conta Família aparece como usuário fre...
  • Alejandro_C
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for student account and my account still shows free account. Literally receieved the charge

I paid for the student subscription and cannot gain access to it...nothing updated when I logged in and still shows as "free". Already had the 9.99/monthly subscription and had to update my payment so my subscription could continue freely. So I signe...

  • Newbie
  • I paid for the student subscription and cannot gain access to it...nothing updated when I logged in and still shows as "free". Already had the 9.99/monthly subscription and had to update my payment s...
  • Alejandro_C
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Wrong name & Picture

Hi Spotify, I dont think I need to explain this issue too much as from the searches I've carried out, this is obviously an ongoing issue. My wife logged into my account on her phone and her facebook seemed to link to my account. Now, her name (Lex Ma...

  • Casual Listener
  • Hi Spotify,    I dont think I need to explain this issue too much as from the searches I've carried out, this is obviously an ongoing issue.    My wife logged into my account ...
  • KatesHere
  • Community Legend
  • 291 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution falsche email adresse

Hi! Meine Email-Adresse in meinem Spotify-Account ist falsch. Spotify bietet die Möglichkeit die Adresse über Facebook zu ändern.Auf Facebook steht aber meine richtige Email-Adresse. Spotify übernimmt sie nicht.Was kann ich tun, dass meine richtige E...

  • Newbie
  • Hi! Meine Email-Adresse in meinem Spotify-Account ist falsch. Spotify bietet die Möglichkeit die Adresse über Facebook zu ändern. Auf Facebook steht aber meine richtige Email-Adresse. Spotify überni...
  • Alejandro_C
  • Spotify Legend
  • 1470 Views
  • 1 replies
  • 0 likes
  • 1470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Informazioni per utilizzo aziendale

Buongiorno,vorrei avere informazioni in merito alla tariffa annuale prevista per l'utilizzo di Spotify all'interno di un esercizio commerciale. Inoltre chiedo se oltre a questo costo occorre pagare i diritti di autore presso la SIAE. Grazie mille Lar...

  • Newbie
  • Buongiorno, vorrei avere informazioni in merito alla tariffa annuale prevista per l'utilizzo di Spotify all'interno di un esercizio commerciale. Inoltre chiedo se oltre a questo costo occorre pagare...
  • Alejandro_C
  • Spotify Legend
  • 769 Views
  • 1 replies
  • 0 likes
  • Account
    Unlimited
  • 769 Views
  • 1 replies
  • 0 likes

É possivel mudar o pagamento de dolar para real?

Boa tarde, Verifiquei agora que venho sendo combrado pela assinatura premiun o valor de 7,99 dolares, por uma conta simples, o que resulta numa cobrança de mais ou menos 24 reais, enquanto o familia custa este mesmo valor, acredito que o problema sej...

  • Newbie
  • Boa tarde,   Verifiquei agora que venho sendo combrado pela assinatura premiun o valor de 7,99 dolares, por uma conta simples, o que resulta numa cobrança de mais ou menos 24 reais, enquanto o...
  • Bittencourt
  • Spotify Star
  • 1380 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1380 Views
  • 1 replies
  • 0 likes

Having problems with student account

Hello. I have successfully verified that I go to college with sheer id. They asked me to pay then verify. It shows 4.99 on my bank statement as pending. When I click the link saying congrats here's the link for the discount, it refers me again to pay...

  • Casual Listener
  • Hello. I have successfully verified that I go to college with sheer id. They asked me to pay then verify. It shows 4.99 on my bank statement as pending. When I click the link saying congrats here's t...
  • KatesHere
  • Community Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • Account
  • 316 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium doesn't work

Hello !I have a premium account since 2 years and suddendly it doesn't work anymore, i have advertising again !Thanks

  • Newbie
  • Hello ! I have a premium account since 2 years and suddendly it doesn't work anymore, i have advertising again ! Thanks
  • MaryS
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Disabled - after incorrectly unauthorizing Spotify payment on my credit card

Hi all, I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disabled. Since then, I spoke to my credit card provider and reinstated t...

  • Casual Listener
  • Hi all,    I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disable...
  • MaryS
  • Roadie
  • 662 Views
  • 3 replies
  • 0 likes
  • 662 Views
  • 3 replies
  • 0 likes

Not received free month

If I upgraded my account to premium I would get 1 month free, so I did in February but now it just stopt and I had to pay again for this month to use premium.... please explain.

  • Casual Listener
  • If I upgraded my account to premium I would get 1 month free, so I did in February but now it just stopt and I had to pay again for this month to use premium.... please explain.
  • OviiiOne
  • Community Legend
  • 387 Views
  • 5 replies
  • 0 likes
  • 387 Views
  • 5 replies
  • 0 likes

Superuser Contribution Downgraded to free

4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody please help!!!

  • Newbie
  • 4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody ...
  • Alejandro_C
  • Spotify Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Premium Membership and can't log in abroad

I had spotify and came over to live in Canada. Since then I have not been able to log in at all. I updated and got a premium membership and have updated my settings to Canadian and updated my card to a canadian credit card and yet it STILL will not l...

  • Newbie
  • I had spotify and came over to live in Canada. Since then I have not been able to log in at all. I updated and got a premium membership and have updated my settings to Canadian and updated my card to...
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Spotify family

Can i do spotify family with my friends? If the asnwer is not,how do you know that they do not live at my same address?

  • Newbie
  • Can i do spotify family with my friends? If the asnwer is not,how do you know that they do not live at my same address?
  • Maxim
  • Spotify Star
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Subscription

I am being charged for the free subscription! Both accounts that I have say free subscription. I have checked any and all other possible devices. I just recently discovered I have been charged each month for over 6 months. I tried sending an email bu...

  • Newbie
  • I am being charged for the free subscription! Both accounts that I have say free subscription. I have checked any and all other possible devices. I just recently discovered I have been charged each m...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

3 month trial

So I paid $0.99 for the 3 month trial 3 months ago. Recently, it ended and I didn't get one single email telling me that. So then they took $11.29 from my account. I didn't even know they took money until I checked my account! I didn't know that I wo...

  • Newbie
  • So I paid $0.99 for the 3 month trial 3 months ago. Recently, it ended and I didn't get one single email telling me that. So then they took $11.29 from my account. I didn't even know they took money ...
  • PatriciaBiggs
  • Casual Listener
  • 1533 Views
  • 2 replies
  • 0 likes
  • 1533 Views
  • 2 replies
  • 0 likes

Account questions!!

If I am about to lose my Spotify premium account because it's about to expire, do I still keep my currrent songs and playing while using Spotify free? Also what is different between Spotify free and Spotify plan for students?Thanks

  • Newbie
  • If I am about to lose my Spotify premium account because it's about to expire, do I still keep my currrent songs and playing while using Spotify free? Also what is different between Spotify free and ...
  • dinomight
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Please help, can't log in

When I log in at spotify the normal/"right" layout come, but then it quickly turns over at something other/new layout, I haven't seen before.. And I can't play the music, it just say: ooops, something went wrong. Reload, but when I try reload nothing...

  • Casual Listener
  • When I log in at spotify the normal/"right" layout come, but then it quickly turns over at something other/new layout, I haven't seen before.. And I can't play the music, it just say: ooops, somethin...
  • jaceejuliea
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • Login
  • 198 Views
  • 1 replies
  • 0 likes

Swapping student discount

I gave my student discount to my brorther as I used Apple Music but realised how superior spotify was. How do I swap the student discount from one account to another?

  • Newbie
  • I gave my student discount to my brorther as I used Apple Music but realised how superior spotify was. How do I swap the student discount from one account to another?
  • itu_
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 236 Views
  • 1 replies
  • 0 likes

Can't login Facebook disabled

After someone reported my name on Facebook, it's suspended until they check my ID, I'm worried as I read it takes months.I want to use my Spotify premium but it won't let me login, I'm guessing due to Facebook account being suspended.I don't want to ...

  • Newbie
  • After someone reported my name on Facebook, it's suspended until they check my ID, I'm worried as I read it takes months. I want to use my Spotify premium but it won't let me login, I'm guessing d...
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
  • 296 Views
  • 1 replies
  • 0 likes