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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406687 Views
  • 959 replies
  • 107 likes
  • Account
  • 406687 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176338 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176338 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100067 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100067 Views
  • 68 replies
  • 10 likes

Superuser Contribution cannot find "cancel subscription"!!

Hi guys, I logged into my account and still cannot find cancel subscription under "subscription", help!

  • Newbie
  • Hi guys, I logged into my account and still cannot find cancel subscription under "subscription", help!
  • JulianA_Bogota
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Cancellation

I signed up for premium, but within about a month or two I cancelled. For some reason I am still paying for it.I signed up through the website, and paid for it through my bank account. I haven't linked my account to Facebook or any other account.Some...

  • Visitor
  • I signed up for premium, but within about a month or two I cancelled. For some reason I am still paying for it. I signed up through the website, and paid for it through my bank account. I haven't ...
  • Jacob
  • Community Legend
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Changing account numbers with rogers messed up my spotify premium :(

Hi, I have a Rogers share everything plan and have a free premium spotify accountWhen my work told me I could get a corporate discount I called Rogers and got my discount applied to my bill. By doing that my account number changed. When I tried to ma...

  • Newbie
  • Hi,  I have a Rogers share everything plan and have a free premium spotify account When my work told me I could get a corporate discount I called Rogers and got my discount applied to my bill....
  • Maxim
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 216 Views
  • 1 replies
  • 0 likes

Got charged after canceling

Looking through solutions for my problem, it seems like I am not the only one caught into paying for another premium month after having canceled my subscription, I logged in 02/07/17 to cancel my subscription, and got charged 9.99 $ on 02/10/17. I wo...

  • Casual Listener
  • Looking through solutions for my problem, it seems like I am not the only one caught into paying for another premium month after having canceled my subscription, I logged in 02/07/17 to cancel my sub...
  • yungstain
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Family members having problem logging in

Hi,I have have the family account. I sent invitations to my family members, and when they try to "log-in" by inputting the required info and press the "submit" button, they are returned back to the original page asking for the invitation code. What i...

  • Casual Listener
  • Hi, I have have the family account.  I sent invitations to my family members, and when they try to "log-in" by inputting the required info and press the "submit" button, they are returned bac...
  • osornios
  • Spotify Star
  • 1551 Views
  • 3 replies
  • 0 likes
  • 1551 Views
  • 3 replies
  • 0 likes

Unknow device is connected

An unknown device appears as connected, and every time I change it, in a few seconds it is changed again to the unknow ... I tried to disconnect from everywhere but the website button doesn't seem to work. Any ideas?

  • Casual Listener
  • An unknown device appears as connected, and every time I change it, in a few seconds it is changed again to the unknow ... I tried to disconnect from everywhere but the website button doesn't seem to...
  • osornios
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 305 Views
  • 3 replies
  • 0 likes

Premium Account working on iPhone but not on laptop

I am logged in with the same username and password on my iPhone and laptop however my laptop wants me to upgrade to premium and my iPhone is set to premium. I cant get both devices set to premium. This is driving me crazy. I can see and control both ...

  • Newbie
  • I am logged in with the same username and password on my iPhone and laptop however my laptop wants me to upgrade to premium and my iPhone is set to premium.  I cant get both devices set to premi...
  • tomas10
  • Gig Goer
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

HBO upgrade?

I got asked to upgrade to a monthly price of $13.99 and I would have HBO to go along with my subscription and I hit "not now" thinking I would be able to go back to view it later, but now it is gone and there is nothing on here or online about it wha...

  • Casual Listener
  • I got asked to upgrade to a monthly price of $13.99 and I would have HBO to go along with my subscription and I hit "not now" thinking I would be able to go back to view it later, but now it is gone ...
  • WhateverWorks
  • Newbie
  • 4202 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 4202 Views
  • 6 replies
  • 0 likes

cant get in

my spotify stopped working i reinstalled it on my phone and now its saying I dont have spotify premium Help

  • Visitor
  • my spotify stopped working i reinstalled it on my phone and now its saying I dont have spotify premium  Help  
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! Interchange on Italy, Premium doesnt work.

I came to interchange on Italy on August 2016, with the premium account. My brother, from brazil took care of the premium account for our family. On January 2017 the premium stopped because he lost his credit card and had to change it on the premium ...

  • Casual Listener
  • I came to interchange on Italy on August 2016, with the premium account. My brother, from brazil took care of the premium account for our family. On January 2017 the premium stopped because he lost h...
  • bisartoretto
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Yearly pay changed to monthly pay too early

On the 24/5 2016 i paid for full year family primium 1188 DKK.Two days ago (8/2 2017) I was charged 149 DKK for family primium monthly subscription.This is at least 3 months early.1. why am i being charged now?2. why do I not get the option to save 6...

  • Casual Listener
  • On the 24/5 2016 i paid for full year family primium 1188 DKK. Two days ago (8/2 2017) I was charged 149 DKK for family primium monthly subscription. This is at least 3 months early. 1. why am i b...
  • Maxim
  • Spotify Star
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

someone using my account

HI someone has been using my account from somewhere else in the world , i often have to fight play location with them for ages Ive tried changing password and also the log out of other devices as well as removing devices, setting device passwords and...

  • Newbie
  • HI someone has been using my account from somewhere else in the world , i often have to fight play location with them for ages  Ive tried changing password and also the log out of other devices...
  • ErikG
  • Roadie
  • 153 Views
  • 1 replies
  • 1 likes
  • 153 Views
  • 1 replies
  • 1 likes

Premium Subscription to family

Do I have to unsubscribe first on premium on my premium to get the family one? I don't want to get double charged.

  • Newbie
  • Do I have to unsubscribe first on premium on my premium to get the family one? I don't want to get double charged.
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Kicking others out of the account

I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has expired, reload the page and try again" I do this a...

  • Newbie
  • I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has ...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Login Issues

I have a Individual Premium Account. At present on 30 days introductory offer. Curently I am being frustrated by what appears to be the illogicality of the login process. All I am trying to do is login from my iPhone, my iPad, my iMac amd my MacBook ...

  • Casual Listener
  • I have a Individual Premium Account.  At present on 30 days introductory offer.   Curently I am being frustrated by what appears to be the illogicality of the login process.   ...
  • terryallan
  • Casual Listener
  • 264 Views
  • 3 replies
  • 0 likes
  • 264 Views
  • 3 replies
  • 0 likes

Can not connect with new phone

Got new phone try to login and say need to connect to Facebook can not get it to connect

  • Newbie
  • Got new phone try to login and say need to connect to Facebook can not get it to connect
  • Taylor
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

cartão clonado.

onde consigo falar com para resolver esse problema que vcoes estão causando???????não existe nenhuma outra forma de contato com o Spotify?????

  • Newbie
  • onde consigo falar com para resolver esse problema que vcoes estão causando ??????? não existe nenhuma outra forma de contato com o Spotify?????
  • Bittencourt
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • Premium
  • 427 Views
  • 1 replies
  • 0 likes

Problème pour se obtenir spotify premium avec Bouygues Telecom

Bonjour, Je bénéficie du bonus spotify premium avec bouygues telecom. Cependant lorsque je me connecte mon compte est un compte normal et on me propose de m'abonner au premium alors que c'est compris dans mon forfait !!! Help

  • Casual Listener
  • Bonjour,   Je bénéficie du bonus spotify premium avec bouygues telecom. Cependant lorsque je me connecte mon compte est un compte normal et on me propose de m'abonner au premium alors que c'es...
  • rtotems
  • Casual Listener
  • 972 Views
  • 4 replies
  • 0 likes
  • 972 Views
  • 4 replies
  • 0 likes

Solved!! Changing Payment Issue

I recently got a new credit card and would like to update my account so I can continue my Premium Subscription. I had the Student Subscription until this May 2016 when I graduated and Spotify automatically changed my subscription to the regular Premi...

  • Casual Listener
  • I recently got a new credit card and would like to update my account so I can continue my Premium Subscription. I had the Student Subscription until this May 2016 when I graduated and Spotify automat...
  • user-removed
  • Not applicable
  • 461 Views
  • 6 replies
  • 1 likes
  • Account
  • 461 Views
  • 6 replies
  • 1 likes

Charged for full price premium even though I had the student discount

HelloI was charged the $9.99 rate, even though I was on the student plan for months at a time. I only noticed it changed this last month while checking my credit card account. I just signed up for the student plan again, and I was wondering if there ...

  • Casual Listener
  • Hello I was charged the $9.99 rate, even though I was on the student plan for months at a time. I only noticed it changed this last month while checking my credit card account. I just signed up for ...
  • Maxim
  • Spotify Star
  • 192 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 192 Views
  • 3 replies
  • 0 likes