Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88792 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758448 Views
18 replies
29 likes
Well, not straight up my iPad. It's my brother's, but he has the free version, yet he doesn't have to hear suggested tracks, and he gets on demand playback. He only gets ads to interrupt every once in a while. I have Spotify on my phone, and I get an...
Well, not straight up my iPad. It's my brother's, but he has the free version, yet he doesn't have to hear suggested tracks, and he gets on demand playback. He only gets ads to interrupt every once i...
205 Views
0 replies
0 likes
I was wondering if I signed up with a student discount for premium if I still get my first three months for $.99 if I sign up before January?
I was wondering if I signed up with a student discount for premium if I still get my first three months for $.99 if I sign up before January?
Spotify Legend
259 Views
1 replies
0 likes
I've been trying to register my credit cards but it keeps popping the notificaton that they are ivalid or don't have enough credit but I've checked and there is credit available on my accout. This is not the first time this is happening and I'm very ...
I've been trying to register my credit cards but it keeps popping the notificaton that they are ivalid or don't have enough credit but I've checked and there is credit available on my accout. This is...
Community Legend
205 Views
1 replies
0 likes
Hey all, I currently have a premium for family subscription with someone I am no longer in contact with. This other person's account is the main account and has the billing details listed, which are my credit card details. I'd like to unlink our acco...
Hey all, I currently have a premium for family subscription with someone I am no longer in contact with. This other person's account is the main account and has the billing details listed, which are ...
Spotify Star
276 Views
3 replies
0 likes
I've been trying to log in to web player but, I can't because it is showing that "authentication failed"
I've been trying to log in to web player but, I can't because it is showing that "authentication failed"
Newbie
2184 Views
3 replies
0 likes
My Spotify account is linked to my facebook, so I don't receive emails by Spotify. Because of this, how do I check my "End of Year" stats?
My Spotify account is linked to my facebook, so I don't receive emails by Spotify. Because of this, how do I check my "End of Year" stats?
Newbie
25315 Views
17 replies
2 likes
I have a Vodafone subscription code, i want the opening payment page but the page can't loading
I have a Vodafone subscription code, i want the opening payment page but the page can't loading
158 Views
0 replies
0 likes
Hello!First, sorry for my bad englishSecond, i wan't try the promotion of premium account a $9 on 3 months, can i try first this promotion then buy the premium family account??
Hello! First, sorry for my bad english Second, i wan't try the promotion of premium account a $9 on 3 months, can i try first this promotion then buy the premium family account??
Spotify Star
181 Views
1 replies
0 likes
I'm a premium user.My account is being used by moochers, how, I have no idea.Everytime I try to change my password it says I have to change it on facebook.When I change my password on my facebook, it still remains the same on Spotify.When I "Sign Out...
I'm a premium user. My account is being used by moochers, how, I have no idea. Everytime I try to change my password it says I have to change it on facebook. When I change my password on my f...
184 Views
0 replies
0 likes
Hi I just changed my suscription from premium to Family Premium Plan in order to get my wife and relatives in the plan. My question is if they are gonna be able to save music lists to hear the music offline? aparently they cant. They cant even change...
Hi I just changed my suscription from premium to Family Premium Plan in order to get my wife and relatives in the plan. My question is if they are gonna be able to save music lists to hear t...
Casual Listener
716 Views
2 replies
0 likes
Hello,My name is Muslim Zaidi and I live in Faisalabad, Pakistsn. I have a Mastercard that can be used in online shopping internationally. I have a permanent VPN with America's IP address. If I buy Spotify premium using my VPN and my Mastercard. Is t...
Hello, My name is Muslim Zaidi and I live in Faisalabad, Pakistsn. I have a Mastercard that can be used in online shopping internationally. I have a permanent VPN with America's IP address. If I buy...
Spotify Star
1695 Views
2 replies
0 likes
Hejsan.Sist ni skulle dra premium betalningen från mitt kort så misslyckades det,Jag har nu uppdaterat mitt nya madtercard eftersom drt gamla gått sönder.Vill bara kolla så det inte kommer dras 2 premium betalningar i fortsättningen.Eftersom jag fick...
Hejsan. Sist ni skulle dra premium betalningen från mitt kort så misslyckades det, Jag har nu uppdaterat mitt nya madtercard eftersom drt gamla gått sönder. Vill bara kolla så det inte kommer dras...
227 Views
0 replies
0 likes
Hi, Een paar maanden geleden heb ik ooit een keer een Spotify account aangemaakt via Facebook. Ik heb er niet veel mee gedaan, maar bij beide wel hetzelfde emailadress gebruikt. Vandaag logde ik weer in om een 'Family abbonement' te accepteren. Toen ...
Hi, Een paar maanden geleden heb ik ooit een keer een Spotify account aangemaakt via Facebook. Ik heb er niet veel mee gedaan, maar bij beide wel hetzelfde emailadress gebruikt. Van...
699 Views
0 replies
0 likes
I had a free trial on Ps4 and now they charged me 9.99 how can I get my money back and cancel premium
I had a free trial on Ps4 and now they charged me 9.99 how can I get my money back and cancel premium
Spotify Star
297 Views
1 replies
0 likes
If i buy premium subscriptions by paysafecard, get i promotions in the form of 3 months for $ 0.99 ? It works only for credit cards ?
If i buy premium subscriptions by paysafecard, get i promotions in the form of 3 months for $ 0.99 ? It works only for credit cards ?
Community Legend
579 Views
1 replies
0 likes
I set my Dad up on spotify but used the wrong email address. We can't log in to change the email address because the password keep's coming up as incorrect. The account is a premium account and we have no way of cancelling the subscription. What shou...
I set my Dad up on spotify but used the wrong email address. We can't log in to change the email address because the password keep's coming up as incorrect. The account is a premium account and we ha...
Spotify Legend
284 Views
1 replies
0 likes
I signed up for student premium and it did not verify me as a student. Now I am getting charged 4.99 for the subscription I do not have. What do I do?
I signed up for student premium and it did not verify me as a student. Now I am getting charged 4.99 for the subscription I do not have. What do I do?
Spotify Star
265 Views
1 replies
0 likes
Hello,I made my Spotify account with my Facebook account about 6 months ago. So those two are linked with eachother. When I logged in today the following things were wrong:- I got a really weird username '21jgegglv......' and no profilepic on Spotify...
Hello, I made my Spotify account with my Facebook account about 6 months ago. So those two are linked with eachother. When I logged in today the following things were wrong: - I got a really weird ...
182 Views
0 replies
0 likes
Music Fan
404 Views
1 replies
0 likes
