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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382083 Views
  • 918 replies
  • 107 likes
  • Account
  • 382083 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166229 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166229 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96925 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96925 Views
  • 68 replies
  • 10 likes

Keep getting charged for Premium even after unsubscribing

The unsubscription process is very unclear! I've tried twice now to unsubscribe from Premium, the first time at the end of my thirty day free trial, and the second time about a month ago. When I got charged after the first month of not using Premium,...

  • Newbie
  • The unsubscription process is very unclear! I've tried twice now to unsubscribe from Premium, the first time at the end of my thirty day free trial, and the second time about a month ago.  When ...
  • Natnatwain
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me han cobrado el premium antes de lo debido

Me ha cobrado el premium antes de lo debido y quiero que me devuelvan el dinero, Me han cogido dinero el 26 del 11 pa la suscripcion premium (se supone que es de 30 dias ), Me ponia que se renovaba el 26 del 12, y bien queria aprovechar todo lo que m...

  • Visitor
  • Me ha cobrado el premium antes de lo debido y quiero que me devuelvan el dinero, Me han cogido dinero el 26 del 11 pa la suscripcion premium (se supone que es de 30 dias ),  Me ponia que se reno...
  • JuanSebastian
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Worried about being charged twice

Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not a premium member, despite being charged. So I upgr...

  • Newbie
  • Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not...
  • JuanSebastian
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Får ikke logget inn på mobil med Premium family

Hei Min kone Gitte Heggedal Kjos har invitert meg til Premium Family. Når jeg logger inn på nett så viser kontoen min at jeg er medlem av den gruppen. Men når jeg logger inn på min mobil står det at jeg har Free. Hva skal jeg gjøre?

  • Newbie
  • Hei   Min kone Gitte Heggedal Kjos har invitert meg til Premium Family. Når jeg logger inn på nett så viser kontoen min at jeg er medlem av den gruppen. Men når jeg logger inn på min mobil stå...
  • 1701 Views
  • 0 replies
  • 1 likes
  • 1701 Views
  • 0 replies
  • 1 likes

Superuser Contribution [iOS][Partnership] Irritating message while family member registration.

Hello,I change my premium account to the premium family. After adding my girlfriend to the list of family members she got that registration email.She registered herself and send me the attached screenshot.The screenshot irritates she and me because o...

  • Visitor
  • Hello, I change my premium account to the premium family. After adding my girlfriend to the list of family members she got that registration email. She registered herself and send me the a...
  • user-removed
  • Not applicable
  • 258 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 258 Views
  • 2 replies
  • 0 likes

Subscription-Unable to Subscribe-Payment Failed

I signed up for Spotify Premium that gets to be automatically charged together with my Smart Postpaid account. I regularly pay the bill being charged to me every month (that includes my postpaid bill and spotify premium subscription) and I am really ...

  • Newbie
  • I signed up for Spotify Premium that gets to be automatically charged together with my Smart Postpaid account. I regularly pay the bill being charged to me every month (that includes my postpaid bill...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Wife unable to reset password and connect to family account

Can someone help please, my wife has an old Spotify account and today I created a family account and went to invite her. When I did, she attempted to log on to accept the invite but was told "It looks like you are using your Facebook credentials to l...

  • Visitor
  • Can someone help please, my wife has an old Spotify account and today I created a family account and went to invite her.  When I did, she attempted to log on to accept the invite but was told "I...
  • user-removed
  • Not applicable
  • 236 Views
  • 5 replies
  • 0 likes
  • 236 Views
  • 5 replies
  • 0 likes

Playlist gone, but not under the "Recoverable Playlist" section

Somehow, Spotify deleted many songs off of my playlist. I know about the Recover Playlist option, but my playlist doesn't show up under there since it wasn't deleted in it's entirety. I also can't "undo" it with Ctrl Z. Is there a way for me to rever...

  • Casual Listener
  • Somehow, Spotify deleted many songs off of my playlist. I know about the Recover Playlist option, but my playlist doesn't show up under there since it wasn't deleted in it's entirety. I also can't "u...
  • 87 Views
  • 0 replies
  • 0 likes
  • Account
  • 87 Views
  • 0 replies
  • 0 likes

Superuser Contribution Gift Card Redeemed to Wrong Account

Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day. So not to give the game away, I used my own email address as the recipient. (Not ...

  • Newbie
  • Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day.   So not to give the ga...
  • JuanSebastian
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Artist Verification Status

Hello everybody! I have applied to verify my artist profile on Spotify but I haven't yet got verified. I even sent a second verification request and contacted support 2 times but I haven't got any answer. Could someone help me with this? my artist sp...

  • Newbie
  • Hello everybody!    I have applied to verify my artist profile on Spotify but I haven't yet got verified. I even sent a second verification request and contacted support 2 times but I hav...
  • thatgirlve
  • Newbie
  • 234 Views
  • 1 replies
  • 0 likes
  • Other
  • 234 Views
  • 1 replies
  • 0 likes

Assinatura premium

Fiz assinatura premium e foi cobrada 1,99$ e 16,90$ como estornar o valor maior

  • Newbie
  • Fiz assinatura premium e foi cobrada 1,99$ e 16,90$ como estornar o valor maior
  • 80 Views
  • 0 replies
  • 0 likes
  • 80 Views
  • 0 replies
  • 0 likes

Solved!! Promotion with gift card?

Hello, I have notice that Spotify is offering a promotion where I can get 3 months of premium for $9.99. I have received a gift card for 3 months of premium during the holidays. This is my question, can I subscribe using the promotion then redeem my ...

  • Casual Listener
  • Hello, I have notice that Spotify is offering a promotion where I can get 3 months of premium for $9.99. I have received a gift card for 3 months of premium during the holidays. This is my question, ...
  • Jacob
  • Community Legend
  • 1063 Views
  • 3 replies
  • 0 likes
  • 1063 Views
  • 3 replies
  • 0 likes

Cancel annual subscription

I signed up yesterday for annual premium subscription. I thought I was doing the family subscription. I want to cancel annual premium subscription so that I can start the family subscription. Thank you.

  • Casual Listener
  • I signed up yesterday for annual premium subscription. I thought I was doing the family subscription. I want to cancel annual premium subscription so that I can start the family subscription.  ...
  • Jacob
  • Community Legend
  • 530 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 530 Views
  • 3 replies
  • 0 likes

Spotify: Wrapped e-mail

Ok so I'm pretty sad becuse I didn't receive my stats in my e-mail. After investigating I found a post that said you needed these things:Have opted into News & Offers email notifications.Have enough listening history from January – late October for u...

  • Newbie
  • Ok so I'm pretty sad becuse I didn't receive my stats in my e-mail. After investigating I found a post that said you needed these things: Have opted into News & Offers email notifications. Hav...
  • Jacob
  • Community Legend
  • 3245 Views
  • 1 replies
  • 0 likes
  • 3245 Views
  • 1 replies
  • 0 likes

Wrong password and mail

Hello.I have forgotten my password, and the email that is written on my accont, os wrong. Can someone help me please?

  • Newbie
  • Hello. I have forgotten my password, and the email that is written on my accont, os wrong. Can someone help me please?
  • Jacob
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

e-card gifting

Hi. My sister bought me a spotify e-card for christmas and I'm not sure how to redeem it. I already have a spotify account and I've always used the free version. She gave me all the details of the purchase including the email confirmation they sent h...

  • Newbie
  • Hi. My sister bought me a spotify e-card for christmas and I'm not sure how to redeem it. I already have a spotify account and I've always used the free version. She gave me all the details of t...
  • Jacob
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Didn't have emails from spotify, will I get my year 2016?

I didn't enable emails from spotify til late last night. I have been waiting for the whole my year thing for a while now and im afraid I wont get it now. Is there a way for me to see this?

  • Casual Listener
  • I didn't enable emails from spotify til late last night. I have been waiting for the whole my year thing for a while now and im afraid I wont get it now. Is there a way for me to see this?
  • JLockeCU
  • Casual Listener
  • 1472 Views
  • 9 replies
  • 0 likes
  • 1472 Views
  • 9 replies
  • 0 likes

I had Student Discount but haven't been able to re-subscribe.

I have been enjoying the student discount for quite sometime. This past month, I received a new credit card, and because my old card was on file, the payment for the month failed and I was kicked off of my Premium membership. I tried to sign up for t...

  • Newbie
  • I have been enjoying the student discount for quite sometime. This past month, I received a new credit card, and because my old card was on file, the payment for the month failed and I was kicked off...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes