Cant change country in settings?

Hello forum,i have the problem that i moved from switzerland to croatia for a couple of years so i wanted to change my settings because without premium im only allowed to use the spotify 14 days in foreign countries.But when i go on my settins to cha...

• NicolaMed
• Newbie
• Hello forum, i have the problem that i moved from switzerland to croatia for a couple of years so i wanted to change my settings because without premium im only allowed to use the spotify 14 days in...
• 2017-01-11 9:24:29 AM
• 2017-01-11 2:46:05 PM
• Jacob
• Community Legend
• 154 Views
• 1 replies
• 0 likes

Listen to songs in Hong Kong while I'm in Canada?

I would like to listens to songs from Hong Kong when I'm subscribing in Canada. I realized that my family and I have different search list. How can I have more options on Hk pop?

• georgiatong125
• Newbie
• I would like to listens to songs from Hong Kong when I'm subscribing in Canada. I realized that my family and I have different search list. How can I have more options on Hk pop?  
• 2017-01-11 8:04:45 AM
• 2017-01-11 1:41:43 PM
• Maxim
• Spotify Star
• 486 Views
• 1 replies
• 0 likes

Visa Galicia

Hi here in Argentina there's an offer to have spotify premium free for 6 months if you pay with your Visa from Galicia Bank. I did so but my account says that from March 24th I'll be charged with the total amount of the premium account and I suscribe...

• aldupalladino
• Newbie
• Hi here in Argentina there's an offer to have spotify premium free for 6 months if you pay with your Visa from Galicia Bank. I did so but my account says that from March 24th I'll be charged wit...
• 2017-01-10 8:23:42 PM
• 2017-01-11 1:40:20 PM
• Maxim
• Spotify Star
• 222 Views
• 1 replies
• 0 likes

Not letting me purchase spotify premium

I am trying get Spotify Premium with a free 30 day trial, and for the last week or so I have tried purchasing it, putting all my card details in correctly, but all it comes up with is... •Oops, seems your card or payment provider is having a bad day....

• Jacob1234567890
• Casual Listener
• I am trying get Spotify Premium with a free 30 day trial, and for the last week or so I have tried purchasing it, putting all my card details in correctly, but all it comes up with is... •Oops, see...
• 2017-01-11 7:10:34 AM
• 2017-01-11 1:27:01 PM
• Maxim
• Spotify Star
• 154 Views
• 1 replies
• 0 likes
• Premium
  Subscription

I want to change my Username

How can I change my username? I'm a premium account holder. Thank you. 

• justsayin000
• Casual Listener
• How can I change my username? I'm a premium account holder. Thank you. 
• 2017-01-11 1:10:55 PM
• 2017-01-11 1:23:02 PM
• Maxim
• Spotify Star
• 143 Views
• 1 replies
• 0 likes
• Account

got a family invitation, but i am logged in as a third part. Why?

• sofieardenfors
• Newbie
• 2017-01-11 12:07:52 PM
• 2017-01-11 1:03:35 PM
• Maxim
• Spotify Star
• 128 Views
• 1 replies
• 0 likes

Superuser Contribution spotify family

i've invited someone to joint spotify family and it sent the email with an acceptance code. for whatever reason i cant get it to the place where this is accepted and the other person can get started. will someone please help.

• bg_supreme
• Newbie
• i've invited someone to joint spotify family and it sent the email with an acceptance code. for whatever reason i cant get it to the place where this is accepted and the other person can get started....
• 2017-01-03 4:23:14 AM
• 2017-01-11 12:43:52 PM
• meahtenoha
• Spotify
• 185 Views
• 1 replies
• 0 likes

Superuser Contribution Premium not downloading

Hey!I recently had to update my credit card details which I have done however it's giving my the free version instead of the premiumversion. If you could help out?Thanks!

• Meltozer44
• Newbie
• Hey! I recently had to update my credit card details which I have done however it's giving my the free version instead of the premium version. If you could help out? Thanks!
• 2017-01-09 9:49:41 PM
• 2017-01-11 11:27:00 AM
• meahtenoha
• Spotify
• 136 Views
• 1 replies
• 0 likes

Spotify says I'm free member. Well, I am a premium member..

Spotify web says I'm free member. However, I am Premium member and I am using it without problem.. " Subscription status You are currently using Spotify Free. To get the most out of Spotify, sign up for Spotify Unlimited or Spotify Premium. " Not rea...

• jaeeonr
• Music Fan
• Spotify web says I'm free member. However, I am Premium member and I am using it without problem..   " Subscription status You are currently using Spotify Free. To get the most ou...
• 2012-05-28 12:28:12 AM
• 2017-01-11 9:57:27 AM
• SammyG11
• Newbie
• 4978 Views
• 21 replies
• 0 likes

cannot locate premium account

Hi there,i signed up for spotify premium quite a while ago on an android phone and used the app quite frequently until i got rid of that phone. i didnt use or log onto spotify for about 2 months, until i tried logging on from a computer, where all of...

• rachiegood
• Newbie
• Hi there, i signed up for spotify premium quite a while ago on an android phone and used the app quite frequently until i got rid of that phone. i didnt use or log onto spotify for about 2 months, u...
• 2017-01-09 10:19:23 PM
• 2017-01-11 6:02:04 AM
• kbrooksc
• Community Legend
• 210 Views
• 1 replies
• 0 likes

Can't Change Payment Method - Defaults to Student Discount

I currently have a regular premium subscription and am trying to change my account information. However, when I go to change the payment method, I am automatically sent to the student discount payment method page but I can't even register for this be...

• Swillif
• Newbie
• I currently have a regular premium subscription and am trying to change my account information. However, when I go to change the payment method, I am automatically sent to the student discount paymen...
• 2017-01-10 3:30:01 AM
• 2017-01-11 6:00:58 AM
• kbrooksc
• Community Legend
• 207 Views
• 1 replies
• 0 likes
• Account

gift card problem

Ive got an email that mmy subsription will be end at 1 week and a redeem the new 1 month gift cadd and after one week my subscription ended and my new redeemed gift card is not working what should do ?

• ahmadiansam
• Newbie
• Ive got an email that mmy subsription will  be end at 1 week and a redeem the new 1 month gift cadd and after one week my subscription ended and my new redeemed gift card is not working what sho...
• 2017-01-10 3:15:41 PM
• 2017-01-11 5:59:20 AM
• kbrooksc
• Community Legend
• 193 Views
• 1 replies
• 0 likes

Linked email no longer in use.

I the email I used to log in is no longer in use so I can't get to my playlist. Need help recovering my playlist.

• ttn8883
• Newbie
• I the email I used to log in is no longer in use so I can't get to my playlist. Need help recovering my playlist.
• 2017-01-10 3:58:05 PM
• 2017-01-11 5:57:37 AM
• kbrooksc
• Community Legend
• 413 Views
• 1 replies
• 0 likes
• Account

Lost my premium account access

Hi - I have a family premium account plan. I received an email to validate my address but for some reason it didnt work and now I dont have access to my spotify premium account. Any suggestions of how to follow up. ThanksShehzad

• ShehzadMoiz
• Newbie
• Hi -    I have a family premium account plan.  I received an email to validate my address but for some reason it didnt work and now I dont have access to my spotify premium account.&...
• 2017-01-10 4:59:54 PM
• 2017-01-11 5:57:03 AM
• kbrooksc
• Community Legend
• 192 Views
• 1 replies
• 0 likes

Subscribed, but not getting Premium?

I have Premium since a few months, but this month my account went into the free subscription despite i've paid. What do i have to do?

• Beluu
• Newbie
• I have Premium since a few months, but this month my account went into the free subscription despite i've paid. What do i have to do?
• 2017-01-10 6:13:43 PM
• 2017-01-11 5:54:18 AM
• kbrooksc
• Community Legend
• 173 Views
• 1 replies
• 0 likes

I can't log in with my password. Don't remember my email account.

Woke up this morning and tried to get into Spotify on my laptop, but it directed me to the log in screen. I typed my password, as sometimes this happens, but this time it didn't work. I noticed that although I typed it correctly it looked like it was...

• Aleexe
• Newbie
• Woke up this morning and tried to get into Spotify on my laptop, but it directed me to the log in screen. I typed my password, as sometimes this happens, but this time it didn't work. I noticed that ...
• 2017-01-10 6:44:05 PM
• 2017-01-11 5:53:39 AM
• kbrooksc
• Community Legend
• 218 Views
• 1 replies
• 0 likes
• Login

My Facebook got hacked

So the other day my Facebook got hacked and it messed with all my apps that are linked with it including Spotify. They deleted all my music and replaced it with some random **bleep**. The premium feature of the account is gone and there are no recipt...

• nelsonkleernk
• Newbie
• So the other day my Facebook got hacked and it messed with all my apps that are linked with it including Spotify. They deleted all my music and replaced it with some random **bleep**. The premium fea...
• 2017-01-10 10:25:46 PM
• 2017-01-11 5:51:22 AM
• kbrooksc
• Community Legend
• 188 Views
• 1 replies
• 0 likes

Facebook account and password

My spotify account is tied to my facebook account but it still has its own password apart from the facebook account. However because it is tied to my facebook account I cannot change this password. I've been hacked and someone else has access to the ...

• Highblood
• Newbie
• My spotify account is tied to my facebook account but it still has its own password apart from the facebook account. However because it is tied to my facebook account I cannot change this password. I...
• 2017-01-10 11:24:47 PM
• 2017-01-11 5:50:40 AM
• kbrooksc
• Community Legend
• 202 Views
• 1 replies
• 0 likes
• Account
  Login
  Other
  Security