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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Brozki
  • Visitor
  • 243562 Views
  • 411 replies
  • 25 likes
  • Account
    Free
  • 243562 Views
  • 411 replies
  • 25 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12700 Views
  • 6 replies
  • 11 likes
  • Security
  • 12700 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527353 Views
  • 989 replies
  • 113 likes
  • Account
  • 527353 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127699 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127699 Views
  • 74 replies
  • 12 likes

Superuser Contribution spotify wont accept my home address

I live on a 1/2 street, as in 1234 34 1/2 st. and spotify wont let me enter an address with the " / " in the address so i just entered a wrong address till they correct their web site, any suggestions? I also tried " 34 and a half st" and spotify did...

  • Visitor
  • I live on a 1/2 street, as in 1234 34 1/2 st. and spotify wont let me enter an address with the " / " in the address so i just entered a wrong address till they correct their web site, any suggestio...
  • Lyubka
  • Moderator
  • 793 Views
  • 1 replies
  • 0 likes
  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution se me hace un cargo de $179 de Spotify que plan manejo?

Se me hace el cargo a la tarjeta de $179 pero no tengo activa la cuenta que elgi quisiera saber que puedo hacer para saber que tipo de cuenta es la que me estan cobrando

  • Visitor
  • Se me hace el cargo a la tarjeta de $179 pero no tengo activa la cuenta que elgi quisiera saber que puedo hacer para saber que tipo de cuenta es la que me estan cobrando
  • Alex
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend can only use Spotify on PlayStation

A friend of mine created their Spotify account via PS4, and has had the account for several years. However, when they try to get Spotify on their phone and type in their username to try and get that account, it doesn't seem to work. Is this just some...

  • Newbie
  • A friend of mine created their Spotify account via PS4, and has had the account for several years. However, when they try to get Spotify on their phone and type in their username to try and get that ...
  • Joan
  • Moderator
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Converting username to new system

Hello,I had created my Spotify account a really long time ago, and I recently found out that the username is the same as my email name, which also happens to contain my real name, and seeing it when sharing my profile link really isn't the best thing...

  • Newbie
  • Hello, I had created my Spotify account a really long time ago, and I recently found out that the username is the same as my email name, which also happens to contain my real name, and seeing it whe...
  • Yordan
  • Moderator
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
  • 449 Views
  • 1 replies
  • 0 likes

O cannot pay premium

Pleaseee… I am just trying pay a premium version, but in all situations it refuse my credit card or even another way to pay it. could you help me? tksmatheus

  • Visitor
  • Pleaseee… I am just trying pay a premium version, but in all situations it refuse my credit card or even another way to pay it.   could you help me?   tks matheus 
  • Billy-J
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

Student account

PlanStudent premiumCountryJersey channel island in UKDeviceiPhone 14 and HP laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m trying to make a student account and it’s keeps saying that my phone numbers country cod...

  • Visitor
  • Plan Student premium Country Jersey channel island in UK Device iPhone 14 and HP laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m trying ...
  • Bittencourt
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged even tho i have a free trial

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am getting charged 14.06 when I have a free trial

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ge...
  • Dian
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Free
  • 240 Views
  • 1 replies
  • 0 likes

Another person's profile shows when I log in.

PlanPremiumCountryNew ZealandDeviceMicrosoft Surface Pro, Samsung Galaxy 22 UltraOperating SystemWindows 10, Android 13 My Question or IssueWhen I log into my account either on the web, desktop app or phone app it comes up with another person's profi...

  • Casual Listener
  • Plan Premium Country New Zealand Device Microsoft Surface Pro, Samsung Galaxy 22 Ultra Operating System Windows 10, Android 13   My Question or Issue When I log into my account either ...
  • kpoverend
  • Casual Listener
  • 499 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 499 Views
  • 2 replies
  • 0 likes

Family plan: unable to add my daughter

I have tried several times adding my daughter's email address but I can't remember the password. I don't receive the password reset email. Spam is empty. I've tried several times already and haven't received any password reset email!When I try to sig...

  • Visitor
  • I have tried several times adding my daughter's email address but I can't remember the password. I don't receive the password reset email. Spam is empty. I've tried several times already and haven't ...
  • Jose_M
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

How to correct my profile from Argentina to Canada?

I first joined Spotify in Argentina then moved to Canada. So I changed my address on my profile and also subscribed to the Premium version in Canada. However my profile continues to show the Argentine version of Spotify. How can I change this to the ...

  • Visitor
  • I first joined Spotify in Argentina then moved to Canada. So I changed my address on my profile and also subscribed to the Premium version in Canada. However my profile continues to show the Argentin...
  • Jose_M
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

kann ich per Lastschrift bezahlen?

Kann ich den Betrag für Spotify vom Konto abbuchen lassen?

  • Visitor
  • Kann ich den Betrag für Spotify vom Konto abbuchen lassen?
  • Jose_M
  • Spotify Star
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

I got an e-mail about problems with payment. Is it fake or real?

I Keep getting reminders to update my payment info through a link. I think its phising or a scam but it looks quite real and i am unsure..

  • Visitor
  • I Keep getting reminders to update my payment info through a link. I think its phising or a scam but it looks quite real and i am unsure..
  • Bittencourt
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Won't Allow me to Change my Country/Location

Sorry in advance if this is not where I should be posting this question, I am new to this site. I am on the free version of spotify. I recently went to the UK for three months and while I was there I was told to change my location, which I did. Howev...

  • Newbie
  • Sorry in advance if this is not where I should be posting this question, I am new to this site.    I am on the free version of spotify. I recently went to the UK for three months and whil...
  • OscarDC
  • Moderator
  • 6690 Views
  • 3 replies
  • 1 likes
  • 6690 Views
  • 3 replies
  • 1 likes