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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 259808 Views
  • 785 replies
  • 81 likes
  • Account
  • 259808 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127840 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127840 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70910 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70910 Views
  • 63 replies
  • 8 likes

Account got hacked

PlanPremiumCountryCanadaDevice Samsung Galaxy 9, Operating System Android Oreo, My Question or IssueMy account got hacked and taken over! They changed my email address to a different one and I cannot log into it anymore.

  • Casual Listener
  • Plan Premium Country Canada Device  Samsung Galaxy 9,  Operating System  Android Oreo,   My Question or Issue My account got hacked and taken over! They changed my ...
  • Billy-J
  • Spotify Star
  • 320 Views
  • 3 replies
  • 0 likes
  • Account
  • 320 Views
  • 3 replies
  • 0 likes

Solved!! I cannot change picture of my profile and picture of my playlists

PlanFree/PremiumCountryCzech rep.DeviceSamsung Galaxy s7, Desktop, LaptopOperating SystemAndroid, Windows 10 My Question or IssueHi, please help me with my problem. I am not able to change my profile picture nor pictures of my playlists. As I found, ...

  • Casual Listener
  • Plan Free/Premium Country Czech rep. Device Samsung Galaxy s7, Desktop, Laptop Operating System Android, Windows 10   My Question or Issue Hi, please help me with my problem. I am not ...
  • Daniela192
  • Casual Listener
  • 826 Views
  • 2 replies
  • 0 likes
  • Account
  • 826 Views
  • 2 replies
  • 0 likes

Solved!! two profile with the same name ( 1 for artist + 1 for person)

Hi guys, I have a problem, i have two profiles with the same nameOne of the two is for artits, the other is a person profileWhile distrokid was loading the one for artist, a our staff member mistakenly created a personal profile for person the the na...

  • Visitor
  • Hi guys,   I have a problem, i have two profiles with the same name One of the two is for artits, the other is a person profile While distrokid was loading the one for artist, a our staff me...
  • Pie80
  • Visitor
  • 1274 Views
  • 2 replies
  • 0 likes
  • Account
  • 1274 Views
  • 2 replies
  • 0 likes

Solved!! family-share playlists EDITABLE by everyone, please

Please allow me to share an EDITABLE playlist with family members. The current non-editable share/follow is less useful than when I just logged one spotify account into all my devices. We are a family. We want playlists like "kids favorites" and "kid...

  • Regular
  • Please allow me to share an EDITABLE playlist with family members.   The current non-editable share/follow is less useful than when I just logged one spotify account into all my devices. ...
  • Natelygidget
  • Casual Listener
  • 12337 Views
  • 5 replies
  • 3 likes
  • Account
  • 12337 Views
  • 5 replies
  • 3 likes

Change country for new releases etc.

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...

  • Casual Listener
  • How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...  
  • -Ile-
  • Newbie
  • 1091 Views
  • 4 replies
  • 0 likes
  • 1091 Views
  • 4 replies
  • 0 likes

Recently played not updating

PlanPremiumCountry DeviceMacbook AirOperating SystemMojave My Question or Issue Recently played in Spotify does not update. I have done everything I can think of to solve the issue on my end, such as reinstalling the application, logging in and out, ...

  • Casual Listener
  •   Plan Premium Country   Device Macbook Air Operating System Mojave   My Question or Issue   Recently played in Spotify does not update. I have done everything I can t...
  • TreyAnastasio
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
  • 254 Views
  • 1 replies
  • 0 likes

My account doesn't pop up on search

When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???

  • Visitor
  • When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Re: Account is being hacked

What do you do in case you sign in Spotify with your Facebook account? 

  • Casual Listener
  • What do you do in case you sign in Spotify with your Facebook account? 
  • OneByBoo
  • Community Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Inconsistent UI between all platforms

I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad and it is inconsistent design everywhere between andr...

  • Music Fan
  • I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad an...
  • Luan
  • Spotify Star
  • 486 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Other
  • 486 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't get rid of hacker?

PlanFamily planCountry AustraliaDeviceMoto E4Operating SystemAndroid Oreo My Question or Issue About a month ago I started having a playlist that I didn't make appear in my heavy rotation, and the web player would open itself and play random music, s...

  • Newbie
  • Plan Family plan Country  Australia Device Moto E4 Operating System Android Oreo   My Question or Issue  About a month ago I started having a playlist that I didn't ma...
  • Xenia
  • Moderator
  • 3959 Views
  • 3 replies
  • 3 likes
  • Security
  • 3959 Views
  • 3 replies
  • 3 likes

Do I need to delete my premium account when I become member of a family account?

Hi guys! I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become member of a family account? Will this happen automatically? Will I sti...

  • Visitor
  • Hi guys!    I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become memb...
  • Emilia_8
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution CONTACTO CON OTROS USUARIOS SPOTIFY

My Question or Issue Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias

  • Casual Listener
  •     My Question or Issue  Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias
  • Xenia
  • Moderator
  • 1487 Views
  • 4 replies
  • 0 likes
  • Account
  • 1487 Views
  • 4 replies
  • 0 likes

Superuser Contribution Loading second copy of Spotify app on my new PC while keeping existing copy on old PC.

I've had Spotify Premium for several years. My PC is not as fast, etc. as it used to be. So I got a new one. The old one has the existing Spotify premium app. How do it get a Spotify premium app on the new phone while I keep the existing version on t...

  • Visitor
  • I've had Spotify Premium for several years.  My PC is not as fast, etc. as it used to be.  So I got a new one.  The old one has the existing Spotify premium app.  How do it get a ...
  • Elena
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • Other
  • 335 Views
  • 1 replies
  • 0 likes

Re: Contact form not working

Hi The contact form is not working. Do you have any idea how I can now delete my free account?

  • Newbie
  • Hi The contact form is not working. Do you have any idea how I can now delete my free account?
  • MrTilllus
  • Newbie
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Cannot log into account

PlanFreeCountryGermanyDeviceComputerOperating SystemWindows 8 My Question or IssueHello everyone,I cannot log into my account. First, there was the issue with my firewall blocking spotify and I don't know whether or not, this issue has been solved. I...

  • Casual Listener
  • Plan Free Country Germany Device Computer Operating System Windows 8   My Question or Issue Hello everyone, I cannot log into my account. First, there was the issue with my firewall b...
  • Billy-J
  • Spotify Star
  • 818 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 818 Views
  • 3 replies
  • 0 likes

Cannot log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to log in and it says that my email/username/password is incorrect which it isn...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep ...
  • OneByBoo
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 229 Views
  • 1 replies
  • 0 likes

I lost my account

Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no longer access to that mail. Is there any way I can ge...

  • Visitor
  • Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no lo...
  • Emilia_8
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution facebook login on Android device stopped working since two days

PlanPremiumCountryGermanyDeviceXiami Mi A2-liteOperating SystemAndroid Oreo My Question or IssueSince Yesterday, login with facebook doesn't work anymore.Usually it auto-connects, now I get the login screen with the option to log in with facebook, bu...

  • Visitor
  • Plan Premium Country Germany Device Xiami Mi A2-lite Operating System Android Oreo   My Question or Issue Since Yesterday, login with facebook doesn't work anymore. Usually it auto-co...
  • Elena
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • Login
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add desktop "Appears On" Album List to Mobile

I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is just a link to an artist radio. It would be much prefe...

  • Casual Listener
  • I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is jus...
  • Fandomocity
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • Mobile
  • 300 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is my account being logged in elsewhere?

Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added and removed, music has also been played on its own...

  • Casual Listener
  • Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added...
  • Shonuf023
  • Gig Goer
  • 9581 Views
  • 7 replies
  • 1 likes
  • Account
    Login
    Premium
  • 9581 Views
  • 7 replies
  • 1 likes