Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryNorwayDeviceIphone 11Operating SystemWindows 10 My Question or IssueRight, so i logged onto my spotify account today to find that i was playing some random music that i have never heard before. Im sure im the only one using my accou...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei want to share the artists i am following in premium duo with my partner. how can i do this?
i have put in all of the right details to log into my account and it wont let me log in so i try and change the password and i put my spotify name in and it comes up with an error
If I used Facebook to sign up for Spotify, and my Facebook account gets disabled, can I use the "device password" I created to log in, or is my account just gone?
PlanFreeCountryAustraliaDeviceAllOperating SystemAllMy Question or IssueHi, so after listening to one song on repeat for about 2 days while working (https://open.spotify.com/album/337mzRS3hivhPRXorHhCB9?highlight=spotify:track:74bl1BknckkMbxpBJFSxmH)...
PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueI have two "friends" in the sidebar of the desktop app that I have never seen before and certainly didn't add. I am not connected to facebook (I dont even have an account on it). I...
I can’t log on Spotify on my iPhone, even though I have changed the password. I can log on my Macbook but it doesn’t work with my phone PlanPremiumCountryVietnamDeviceiPhone 11Operating SystemiOS 14.2
My artist profile seem to not be working properly, ive noticed for a couple weeks now when i type in my artist profile, AJayTheGreat , on Spotify, it pops up but no songs are able to play , i wondered if it was just because i was trying to listen fro...
I recently set up a family Spotify account - all the users have different logins and there are no shared playlists. I login through Facebook. There are a few things that have been going wrong recently and I wondered if I have been hacked. Random song...
So I got locked out of my premium account over a month ago, and I didn’t change any of my login info but it keeps telling me it’s incorrect whenever I try to log in. I tried to go through Facebook, but it gave me a whole new free account and my old a...
PlanFreeCountryUKDevicePC, iPod TouchOperating SystemiOS 10, Windows 10 Question or Issue Early in November I received an invitation to listen to a playlist and then complete a survey, one week after which I would supposedly be sent a gift card. It's...
Hi, long time Spotify premium user and never had any issues like this before. However, I have recently noticed that my Spotify account is being used via some undisclosed web player (chrome) and I find myself regularly wrestling for control of my acco...
PlanFree/PremiumCountry Device(iPhone Xr)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, so i activated my 3 month trial premium, but it doesn't work. Ads always pop up, and can't skip more than 6 times. When i go to ...
my account: wiktorbunny, was transferred onto an account with an unintellegable name i told them to keep the old one as it is but the removed EVERYTHING off there and onto the other this was my favorite account im very upset please helpPlanFreeCountr...
PlanPremiumCountryUSAMy Question or IssueI recently got a new phone and tablet and would like to revoke access to them. However, I don't want to revoke access to all devices if not needed. Any help would be appreciated.
PlanPremiumCountryUSDeviceiPhone 10XOperating SystemiOS 14.2 My Question or IssueSo I've been trying to pre-save a song on Spotify and when I tried to log-in onto my account, I pressed on the Sign In with FaceBook option. It said that my account does...
In Valencia we are not Catalans, we are Valencians, with our own and recognized language. Do not put advertising in Catalan, is offensive to many Valencians. If you can not send messages in Valencian, do it in Spanish. Valencian and Catalan is not th...
PlanFreeCountrySlovakiaDevicePhilips Pus7304/12Operating SystemAndroid My Question or IssueHello, When i sign in to my Spotify account on the TV, it show only "Get spotify premium" (screen see attachment). I have no problems on other devices (PC, mob...
Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or anything. Please help me resolve this issue because ...
