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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290971 Views

529 replies

34 likes

Account
Free
  • 290971 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13682 Views

6 replies

11 likes

Security
  • 13682 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541124 Views

990 replies

115 likes

Account
  • 541124 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129663 Views

74 replies

12 likes

Account
Login
Premium
  • 129663 Views
  • 74 replies
  • 12 likes

Superuser Contribution Can't play music - not available

Currently having trouble streaming music. Says music isn't available. Happening intermittently. Even in the same connection. Is something up with my account?? Help!

Newbie

Currently having trouble streaming music. Says music isn't available. Happening intermittently. Even in the same connection. Is something up with my account?? Help!

Anyk17

Spotify Star

207 Views

1 replies

0 likes

Account
Free
Login
Other
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting an account with collaborative playlists

I have two Spotify accounts and want to delete one of them. However the account I'm deleting has a playlist on it that is set to be collaborative and shared with my account that I'm keeping. Will the playlist still be available for me to listen to on...

Visitor

I have two Spotify accounts and want to delete one of them. However the account I'm deleting has a playlist on it that is set to be collaborative and shared with my account that I'm keeping. Will the...

Anyk17

Spotify Star

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription Confused when Updating Payment Method

I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium. Today I was trying to change my paymment method for my account, and it kept taking me to a page that was fo...

Newbie

I currently have a subscription for Spotify premium. I was on a student membership until May, when I graduated and changed to regular premium.   Today I was trying to change my paymment method...

Anyk17

Spotify Star

203 Views

1 replies

0 likes

Account
Premium
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify login

So I have several accounts with Spotify and for one of them I have a student subscription and I cannot find what email I used for the account

Newbie

So I have several accounts with Spotify and for one of them I have a student subscription and I cannot find what email I used for the account

Anyk17

Spotify Star

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Abroad: listening offline

Hi, I'm living abroad for three months and I want to listen to music when I'm out and about. I have a premium account, but my access to offline accounts won't work. I've changed my location to Mexico, where I am living, but nada! Any help?

Newbie

Hi,   I'm living abroad for three months and I want to listen to music when I'm out and about. I have a premium account, but my access to offline accounts won't work. I've changed my location ...

Anyk17

Spotify Star

188 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hit not now for terms and conditions

Hi, Opening the spotify app for iOS this morning, just got a terms and conditions update.I inadvertantly hit the not now button, but I don't see how I can accept the terms and conditions back...

Newbie

Hi,   Opening the spotify app for iOS this morning, just got a terms and conditions update. I inadvertantly hit the not now button, but I don't see how I can accept the terms and conditions b...

Anyk17

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount Family Subscriptions!

Hi i recently updated my payment info for my family subscription. now my girlfriend is not on it anymore . How do we fix it

Newbie

Hi i recently updated my payment info for my family subscription. now my girlfriend is not on it anymore . How do we fix it

Anyk17

Spotify Star

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo entrar na minha conta

Eu tinha uma conta Premium em dois celulares diferentes depois resolvi fazer uma conta família e convidei a outra pessoa para fazer uma conta e entrar no meu plano família ela fez a inscrição e tudo mais. Mas agora ela não consegue entrar no App com ...

Newbie

Eu tinha uma conta Premium em dois celulares diferentes depois resolvi fazer uma conta família e convidei a outra pessoa para fazer uma conta e entrar no meu plano família ela fez a inscrição e tudo ...

Anyk17

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Requesting Help

GuysI have a question? So iIwas importing songs from the Web that cannot be found on Spotify and I make a playlist out of it and make it public. The problem is that my friend can see the playlist but there is no songs in it? Can some of you guys tell...

Newbie

GuysI have a question? So iIwas importing songs from the Web that cannot be found on Spotify and I make a playlist out of it and make it public. The problem is that my friend can see the playlist but...

Anyk17

Spotify Star

206 Views

1 replies

0 likes

Premium
  • 206 Views
  • 1 replies
  • 0 likes

Credit card is valid but not being accepted

My credit card is valid (I can use it for everything else) but spotify says they can't process the payment. I've got two days before my premium is canceled so if someone could help that would be nice

Casual Listener

My credit card is valid (I can use it for everything else) but spotify says they can't process the payment. I've got two days before my premium is canceled so if someone could help that would be nice

KatesHere

Community Legend

785 Views

11 replies

0 likes

Account
  • 785 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify family - need more information

Hello ! I wanted to subscribe to the spotify family offer. The thing is, we all live at the same adress, but I am doing a year abroad for my studies (we live in France and I am in Sweden for one year).Are we still eligible for the family offer ? Or w...

Newbie

Hello !    I wanted to subscribe to the spotify family offer.  The thing is, we all live at the same adress, but I am doing a year abroad for my studies (we live in France and I am ...

Anyk17

Spotify Star

215 Views

1 replies

0 likes

Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Personal email and facebook email.

Hi, i first subscribed spotify with my personal email. Then i linked it with my facebook, that has a different email. Now i want to change the email that i have in my spotify account (personal email, the one i used first) to my facebook email (the on...

Newbie

Hi,   i first subscribed spotify with my personal email. Then i linked it with my facebook, that has a different email. Now i want to change the email that i have in my spotify account (person...

user-removed

Not applicable

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Solved!! Change my Country

Hi guys, I would like to change my subscription country, but Spotify doesn't want.So, I lived in USA and I created an account. Now I'm back in Switzerland. I want to change my Spotify country (and use the Account Family with my mother), so I started ...

Newbie

Hi guys,   I would like to change my subscription country, but Spotify doesn't want. So, I lived in USA and I created an account. Now I'm back in Switzerland. I want to change my Spotify...

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Gift card undelivered

Hi Community!I purchased a Spotify gift e-card for Spotify Premium to send to my niece for her birthday. I set the date to September 16th, last Friday. So far, she has not received her gift card and the payment passed on my credit card.I wrote to the...

Casual Listener

Hi Community! I purchased a Spotify gift e-card for Spotify Premium to send to my niece for her birthday. I set the date to September 16th, last Friday. So far, she has not received her gift card an...

ayrinpeace

Casual Listener

696 Views

6 replies

1 likes

  • 696 Views
  • 6 replies
  • 1 likes

still messed up!

I am getting mad I thought this link was to a phone number. I still have free Spotify and still paid and here it is day 2 I want a refund! I'm done! I paid for nothing at all and you all are giving me the run around. I am tired of this when you proce...

Music Fan

I am getting mad I thought this link was to a phone number. I still have free Spotify and still paid and here it is day 2 I want a refund! I'm done! I paid for nothing at all and you all are giving m...

Maxim

Spotify Star

192 Views

1 replies

0 likes

Account
Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Cannot login to change my country

Hi, I need some help for my spotify account.I made an account in US but I moved to Japan recently.Spotify finally started the service in Japan so I tried to login and change my country so that I could keep on using it.However, I cannot login neither ...

Newbie

Hi, I need some help for my spotify account. I made an account in US but I moved to Japan recently. Spotify finally started the service in Japan so I tried to login and change my country so that I ...

Maxim

Spotify Star

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Email address already in use

Hi there, I wanted to change my spotify name but since that is just not possible I wanted to make a new account. Since the email address that I used for the first account is still the one that I use today, I changed it. Next I go to the sign up page ...

Casual Listener

Hi there,   I wanted to change my spotify name but since that is just not possible I wanted to make a new account. Since the email address that I used for the first account is still the one th...

qiuwey

Casual Listener

700 Views

1 replies

0 likes

Account
Login
  • 700 Views
  • 1 replies
  • 0 likes

No premium on android

Hello,I've a premium account on spotify and on my windows pc I see on the top of the programm stays 'spotify premium'.Everything ok. BUT,Now I download it on my smartphone and log in but there is no function to PREMIUM!!.When I would play an album, I...

Newbie

Hello, I've a premium account on spotify and on my windows pc I see on the top of the programm stays 'spotify premium'. Everything ok.   BUT, Now I download it on my smartphone and log in b...

Maxim

Spotify Star

413 Views

1 replies

0 likes

Premium
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I just pay for the student discount and I get charged 4.99 from my debit card, but i didn't receive this. What I can do with this?

Visitor

I just pay for the student discount and I get charged 4.99 from my debit card, but i didn't receive this. What I can do with this?

Maxim

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes