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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've just redeemed a Gift Card successfully and it even shows under "Receipts" yet my Premium status has been revoked. I had been getting emails warning me to "Change Payment Details" and I bought a Gift Card instead and redeemed it. After redeeming ...
Hi, i have a problem with my bills from spotify. you are charging to much.I have a confirmed student account but you are charging for a regular premium account. Look at the attachments. Billing2 shows that you charged 9.99€ for the last 2 month. in o...
Hello, I have Spotify Premium and I pay 9,99 each month but now suddenly I get advertising and my account settings tell me I have Spotify Free? How come if I pay (evemn this month, for Premium?
I am trying to desconect my spotify account from facebook, but I am in trouble. First of all I tried to desconect it in the own service of the spotify in the computer, I saw that I needed to look for preferences-social networks-desconect from faceboo...
I had premium on my account since I bought my ps4 and made an account. More than a month has passed and its now saying I do not have a premium account. Do you know why this is happening? I bought my ps4 used so I don't know if it has anything to do w...
On my account I get a charged before 1 month until finished my Premium subscription. Look at this transaction.Could you help me?I understand that the charge should do at month end and not the beginning.30/8/16 - 12206495060143/10/16 - 1284851953017 t...
So today was my charging cycle, I just found out today that there's a student discount (how stupid right?). Anyways, I changed to the student plan, and just wondering if I would be able to get the $9.99 plan refund? Thanks you for reading and answeri...
It's been a couple weeks since I've e-mailed Spotify regarding my charged account and today I received an e-mail asking how satisfied with the customer service I received was. Well I haven't gotten any response so I couldn't even tell them.... I canc...
Goog Night: I'm using spotify premium since more than 6 months ago. This month i can't pay my account and apper this message(In Spanish). Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ning...
I have a Premium account with two phones. Last week I dropped and broke one of the phones and ended up replacing it. I was unable to download to my new phone offline as it said I have too many devices. I deleted all my offline devices (3) and reinsta...
Basically what's in the subject. I have to enter my credit card details again every single month. Is anyone else having this problem?
I can't stop my premium account. I tried it a few times before and now the button is gone. But the premium keeps going ...
I got the 7 day free trial through the app then received an email about a 30 day trail. I entered my information in and it said that the trail ends October 12th. Does the 30 day start at the end of the 7 day? Or do they not combine?
I am trying to log in via Facebook and there seem to be an issue with it.Below are the steps:-1. I clicked on either log in or sign up in my iPhone spotify app2. Clicked on Log in/Sign up via Facebook button. This leads me to a page that requires me ...
Hi, I need some help, I don't remember my password and the email I used when I created the Spotify account is not longer in used, so my question is how do I fix that problem?
Hi, my account has disapear, with all my songs, playlist and friends, how can i get it back again? This morning was perfectly ok, but now it´s all in blank Thanks
Ok. So last month I went to Reading festival 2k16, (had a great time btw). I didn't have any more money in my account a couple days before so my Spotify was cancelled. Around the second day into reading my Ma transferred me £20 but my card was left a...
Hello i got problem with logging.. got a problem with this "Your account is temporarily unavailable. Regain access by logging in from a web browser." but the problem is i cant log in in a web browser.. my account name is kwasek15@yahoo.com hope u can...
Hi there. I have a premium account and I purchased a redeem code,but I am not able to enter it. I go to my profile page and scrool to redeem button on the left. I click it and see "Ops,something went wrong,please try again later". I have ben trying t...