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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello i got problem with logging.. got a problem with this "Your account is temporarily unavailable. Regain access by logging in from a web browser." but the problem is i cant log in in a web browser.. my account name is kwasek15@yahoo.com hope u can...
Hi there. I have a premium account and I purchased a redeem code,but I am not able to enter it. I go to my profile page and scrool to redeem button on the left. I click it and see "Ops,something went wrong,please try again later". I have ben trying t...
I was charged for my monthly premium subscription but when I open the app it says I haven't paid for it. The charge shows on my bank statement also.
I tried the free trial and I went to end it at 11:57pm on the night before it charged me and it still continued to charge me and I'm in debt $9.99 and I needed it for my daughter's upcoming tickets which she has to have paid for by friday
Hello there, I recently just renew my subscription before the due date which is 11/10/16. And canceled my subscription after I renewed it. It says that my subscription will end on 11/10/16. But I have just renewed and payed $12.99 before the due date...
Hi, I am managing a band (Izzy Losi and the Auracles), and have ran a few test to verify whether play counts have been updating/registering through spotify and it doesn't seem like they have been updating. Is there perhaps an issue with the Artist Pa...
Hello, I just paid my spotify subscription. But am currently having problems effectivly changing passwords and accessing my account with any of my devices, phone 4s, computer, or tablet. Please help. ivy22phone@gmail is my email attached to my accoun...
I opened my premium Spotify account with my Facebook account. Now I want to deactivate my Facebook account but then I can't play my music or log in unless it opens my Facebook account, which I don't want. How do I set up another email to my spotify a...
Hello, My credit card recently expired, so I cam on to update my new payment details. However, I used to have a student discount, but no longer do. Therefore, when I click payment details, it automatically takes me to the student page and once I ente...
Hello,We were on the original plan that cost $14.99 and when it went to $10 we figured the account would just change automatically. Well, it looks like it didn't and so the question is how do we canel the old $14.99 and keep the $10.00 account. I kno...
Hi Guys, Is there a way we can have our accounts completley reset just like a new account ?want to start everything fresh. Thanks in advance.
Hola, Buenas.Yo antes tenia el servicio Premium de Spotify con una tarjeta VISA. Ya no tengo este servicio ya que cerre la tarjeta. Ahora quiero tener el servicio Premium con la Tarjeta Diners Club International, pero soy de Ecuador; en la tarjeta di...
I am trying to upgrade to student premium service with Amex gift card and it won't accept? What do I need to do??
When i press connect to connect my facebook account, the facebook screen pops up than it goes back to spotify but nothing happens. I press again and again, it always do the same thing. I tried to open from my facebook account ( Actually i want to tra...
I live in Ireland but work in the middle east. I have bank accounts in the UK. I want to pay for my family subscription from my UK credit card but it therefore sees me as being in the UK so I cant have a family subscription. seems a very silly system...
Dear Spotify, Why am I being charged for 19.90 SGD for 1 month of recurring premium service?
I have submit the payment by credit card for a family package, I receive the confirmation by credit card company but the proccess did not finished. I've tried two times and I was cherged 2 times, but did not work.
Minha assinatura estava pausada. Atualizei meus dados de pagamento mas continuo sem minha conta Premium e o valor ja foi autorizado pelo cartão de crédito. Gostaria de algum esclarecimento por que isso nunca aconteceu antes.
Hello! I was told I could change my subscription premium account on the day the payment is due. I wanted to switch my regular premium account to the student one. I've gotten charged 10 dollars instead of the 5. I already switched subscriptions. What ...