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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 165053 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 165053 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11072 Views
  • 6 replies
  • 11 likes
  • Security
  • 11072 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513657 Views
  • 986 replies
  • 112 likes
  • Account
  • 513657 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125463 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125463 Views
  • 74 replies
  • 12 likes

Superuser Contribution Two profiles on the same E-mail adress

PlanFree/PremiumCountrySEDevice(Samsung, Lenovo)Operating System My Question or IssueSome how I have two profiles on the same e-mail-adress: **bleep**. One of them is linked to att Free Spotify and the other one to the one I use, a Family Premium Acc...

  • Visitor
  • Plan Free/Premium Country SE Device (Samsung, Lenovo) Operating System     My Question or Issue Some how I have two profiles on the same e-mail-adress: **bleep**. One of them is l...
  • OscarDC
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
  • 373 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The lyrics does not exist

PlanStudent PlanCountryTurkeyDevice(Xiaomi Redmi Note 8 Pro)Operating System(Android) My Question or IssueIn my account, lyrics in any song is doesn't exist.In same phone, when i am loggin in my real account lyrics doesn't exist but if i loggin in a ...

  • Newbie
  •   Plan Student Plan Country Turkey Device (Xiaomi Redmi Note 8 Pro) Operating System (Android)   My Question or Issue In my account, lyrics in any song is doesn't exist. In same...
  • Novy
  • Moderator
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution If I cancel my spottily premium account do I lose all my music?

I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone? Will I still be able to listen to all of them once my subscription is done?

  • Newbie
  • I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone?  Will I still be able...
  • Eni
  • Moderator
  • 585355 Views
  • 88 replies
  • 17 likes
  • 585355 Views
  • 88 replies
  • 17 likes

Superuser Contribution How to find your account while you’re logged out of it and with only your username and display name

I’ve been locked out of my account for a while because my phone broke and in that time it seems I‘ve forgotten the email I’ve used for the account and the password to the account. The only information from the account that I have is my username and m...

  • Casual Listener
  • I’ve been locked out of my account for a while because my phone broke and in that time it seems I‘ve forgotten the email I’ve used for the account and the password to the account. The only informatio...
  • Maxim
  • Spotify Star
  • 563 Views
  • 3 replies
  • 0 likes
  • Account
  • 563 Views
  • 3 replies
  • 0 likes

Problem with street in billing address

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI can't fill in street-field in my billing address because it has '-' in name (K-Tel Drive). How to solve this problem?

  • Visitor
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue I can't fill in street-field in my billing address because it has '-' in name (K-Tel Drive). How to s...
  • Maxim
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
  • 419 Views
  • 1 replies
  • 0 likes

please delete my community account

planpremiumcountryunited statesdeviceiphone 13 minioperating Systemios 15.5 my question or issueplease delete my spotify community account. i no longer need or want this account and would like to have it removed.

  • Visitor
  • plan premium country united states device iphone 13 mini operating System ios 15.5   my question or issue please delete my spotify community account. i no longer need or want this acco...
  • Maxim
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 330 Views
  • 1 replies
  • 0 likes

Transferring User from one account to another?

I am adding a partner with an existing account to my Duo Subscription. What is the process for transferring the user data to this subscription while maintaining the account details (existing music preferences, playlists, community connections)? I’m t...

  • Visitor
  • I am adding a partner with an existing account to my Duo Subscription. What is the process for transferring the user data to this subscription while maintaining the account details (existing music pr...
  • AdamDamon
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very disappointed

Since swithcing to an iPhone i switched to Apple music, and a few days ago decided to try Spotify once again because the music suggestions and the playlists are by far the best streaming has to offer. For the past 5 days of trying the service i've ex...

  • Newbie
  • Since swithcing to an iPhone i switched to Apple music, and a few days ago decided to try Spotify once again because the music suggestions and the playlists are by far the best streaming has to offer...
  • Eni
  • Moderator
  • 433 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 433 Views
  • 2 replies
  • 0 likes

Superuser Contribution When logging into my account again, all mixes and liked songs disappeared

When I logged back into my account, It looks like a brand new account. I can't log in with my username and when I updated the password, the account is not the same nor does the mixes and all my liked songs and artists I followed show up.

  • Visitor
  • When I logged back into my account, It looks like a brand new account. I can't log in with my username and when I updated the password, the account is not the same nor does the mixes and all my liked...
  • Yordan
  • Moderator
  • 388 Views
  • 2 replies
  • 0 likes
  • App & Features
    Music Discussion
    Social & Random
  • 388 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payed for my monthly subsciption but on the app it says i havent

I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it".It's been a while already and it keeps showing me that and it's really pissing me o...

  • Newbie
  • I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it". It's been a while already and ...
  • Yordan
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • App & Features
    Discovery & Promo
    Social & Random
  • 412 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reached Device Limit - Can not download

PlanFamily PremiumCountryTurkeyMy Question or IssueWhen i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.

  • Newbie
  • Plan Family Premium Country Turkey My Question or Issue When i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.
  • Elena
  • Moderator
  • 1380 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 1380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists being deleted

PlanPremiumCountryuk Device(iPhone XR My Question or IssueMy Spotify app keeps completely deleting playlists I have made, I thought it could be because I was making them offline but now it is even deleting playlists I make when I am online. The app i...

  • Visitor
  •   Plan Premium Country uk   Device (iPhone XR     My Question or Issue My Spotify app keeps completely deleting playlists I have made, I thought it could be because I w...
  • CameyMatory
  • Newbie
  • 450 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 450 Views
  • 2 replies
  • 0 likes

[Desktop][Other] Make it so I can login to Spotify

I can't login to Spotify. This repeats ad infinitum. If I give my password from my Password Manager Spotify rejects it. If I try and change it - to that password that Spotify says it doesn't recognize - it tells me my new password must be different. ...

  • Casual Listener
  • I can't login to Spotify. This repeats ad infinitum. If I give my password from my Password Manager Spotify rejects it. If I try and change it - to that password that Spotify says it doesn't recogniz...
  • Benlee12123b
  • Composer
  • 437 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 437 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Synchronization playlists, favorites doesn't work on differents devices

Hello, I'm a Premium member. I have an issue when I had songs to liked titles on my tablet Android, I can't find them on my phone (Android) or PC. It seems synchronization of my libraries doesn't work on devices.It's the same with podcasts or favouri...

  • Casual Listener
  • 🇺🇲 Hello,    I'm a Premium member.  I have an issue when I had songs to liked titles on my tablet Android, I can't find them on my phone (Android) or PC. It seems synchronization...
  • Kakuna
  • Casual Listener
  • 531 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 531 Views
  • 2 replies
  • 0 likes

Superuser Contribution "We Added" problem

PlanFreeCountryN/ADeviceGalaxy S20Operating SystemSamsung Ok so I haven't been on spotify for a while now and I went back on and when I played a Playlist at the bottom it says, "we added". I don't know if this is a free thing only but it gets on my n...

  • Visitor
  •   Plan Free Country N/A Device Galaxy S20 Operating System Samsung    Ok so I haven't been on spotify for a while now and I went back on and when I played a Playlist at the b...
  • Alex
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Failed to Reset Offline Device

PlanPremiumCountryUSADeviceLaptopOperating SystemFedora 35My Question or IssueAfter I reinstalled my computer system from Windows 10 to Fedora 35, I tried to download songs offline, but the software prompts Device Limit Reach. I tried to go to https:...

  • Regular
  • Plan Premium Country USA Device Laptop Operating System Fedora 35 My Question or IssueAfter I reinstalled my computer system from Windows 10 to Fedora 35, I tried to download songs offline, b...
  • BryanLiang
  • Regular
  • 426 Views
  • 3 replies
  • 0 likes
  • Account
  • 426 Views
  • 3 replies
  • 0 likes

Solved!! Account Hacked - Only Facebook login available

PlanPremiumCountryIndiaDeviceAcer Swift XOperating SystemWindows 11 My Question or IssueHi. I have always used my facebook login for spotify and had not really set any email or password login. Recently, songs and playlists that I have never played st...

  • Newbie
  • Plan Premium Country India Device Acer Swift X Operating System Windows 11   My Question or Issue Hi. I have always used my facebook login for spotify and had not really set any email ...
  • Maxim
  • Spotify Star
  • 1070 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1070 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created two accounts

Hey I've created two accounts and I didn't even know I did and paid the premium on the account I don't use , how can I make this right I want to use premium on the account I generally use as it has all my playlists and my followers

  • Visitor
  • Hey I've created two accounts and I didn't even know I did and paid the premium on the account I don't use , how can I make this right  I want to use premium on the account I generally use as i...
  • Yordan
  • Moderator
  • 381 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 381 Views
  • 1 replies
  • 0 likes