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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080888 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080888 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50011 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50011 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146524 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146524 Views
  • 4840 replies
  • 118 likes

Solved!! Saved artists disappeared from list.

PlanFree Operating SystemWindows 10, in browser. My Question or IssueA few days ago I noticed that a significant amount of the artists I saved no longer appear in the list under the Artists tab. I do not recall ever doing anything that may have cause...

  • Regular
  • Plan Free   Operating System Windows 10, in browser.   My Question or Issue A few days ago I noticed that a significant amount of the artists I saved no longer appear in the list und...
  • mijn_spotify
  • Music Fan
  • 2828 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 2828 Views
  • 5 replies
  • 0 likes

Playlist deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, We have a premium family account, and my father got all his playlists deleted. (He doe...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • OneByBoo
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Other
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Account suddenly deleted

It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres so I could post a message. How can this be fixed??

  • Not applicable
  • It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres...
  • Billy-J
  • Spotify Star
  • 510 Views
  • 3 replies
  • 0 likes
  • Account
  • 510 Views
  • 3 replies
  • 0 likes

I have premium and my songs are downloaded however my music isn’t playing when I am offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 223 Views
  • 3 replies
  • 0 likes
  • Premium
  • 223 Views
  • 3 replies
  • 0 likes

Can't login

PlanPremiumCountrySingaporeDeviceWindowsOperating SystemWindows 10 My Question or IssueHi i have been using spotify with no issues for the past few years. however just today i am loged out of my account. And i have been unable to access it again. I a...

  • Newbie
  •   Plan Premium Country Singapore Device Windows Operating System Windows 10   My Question or Issue Hi i have been using spotify with no issues for the past few years. however jus...
  • Billy-J
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! My account is deleted

PlanFree/PremiumCountryTurkeyDeviceLg g3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is deleted out of nowhere. I had premium and have been using it for a while. I just tried to login to my account but it sai...

  • Casual Listener
  • Plan Free/Premium Country Turkey Device Lg g3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is deleted out of nowhere. I had premium a...
  • Luan
  • Spotify Star
  • 601 Views
  • 4 replies
  • 0 likes
  • Premium
  • 601 Views
  • 4 replies
  • 0 likes

Superuser Contribution The Music Stop after 6-7 seconds

Hi there, When i play music, if that is a new song, after 6 second it stops, but if the song is saved, it don't start. In all way when i play a song, spotify tell me "Cannot play the current song".How i solve?PlanFree/PremiumDevicePCOperating SystemW...

  • Not applicable
  • Hi there,  When i play music, if that is a new song, after 6 second it stops, but if the song is saved, it don't start. In all way when i play a song, spotify tell me "Cannot play the current s...
  • Katerina
  • Spotify Legend
  • 4547 Views
  • 3 replies
  • 0 likes
  • Account
  • 4547 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Delete my Spotify community account

I would like to have my Spotify community account deleted (not my Spotify account, just the community account).

  • Not applicable
  • I would like to have my Spotify community account deleted (not my Spotify account, just the community account).
  • admin12345678
  • Casual Listener
  • 853 Views
  • 6 replies
  • 1 likes
  • Account
  • 853 Views
  • 6 replies
  • 1 likes

Can t log in

Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then a numberWhat can i do to find out my spotify email...

  • Not applicable
  • Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then...
  • Billy-J
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Can't log into my account

When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and there's an error code 3. I have spotify premium so I a...

  • Casual Listener
  • When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and the...
  • Luan
  • Spotify Star
  • 702 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 702 Views
  • 3 replies
  • 0 likes

no followers or friends feed

PlanPremiumCountryIreland DeviceMac and iphone Operating SystemiOs My Question or Issue i have suddenly lost all followers and friends feed wont load however it says nobody has any followers when searching people and my recently played artists also h...

  • Newbie
  •   Plan Premium Country Ireland  Device Mac and iphone    Operating System iOs   My Question or Issue  i have suddenly lost all followers and friends feed won...
  • OneByBoo
  • Community Legend
  • 322 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 322 Views
  • 4 replies
  • 0 likes

Superuser Contribution Profil can´t be found

Hey since a few days its not possible for my friends to search my profile(Spotify - search - UserName)Also other users can´t be found by searching them by name Tried with iOS and on Win-PC Anyone got an idea ???

  • Casual Listener
  • Hey 🙂 since a few days its not possible for my friends to search my profile (Spotify - search - UserName) Also other users can´t be found by searching them by name   Tried with iOS and o...
  • Peter
  • Spotify Legend
  • 363 Views
  • 3 replies
  • 0 likes
  • Account
  • 363 Views
  • 3 replies
  • 0 likes

Don't even have a Profile Name only a bunch of numbers.

Hi, i decided to try Spotify, was refered from a friend. I downloaded the app on Android and tryied to Sign-up. When i entered the email, i got an error saying that the email is already being used. Had no memories of ever signing up to Spotify but an...

  • Casual Listener
  • Hi,   i decided to try Spotify, was refered from a friend. I downloaded the app on Android and tryied to Sign-up. When i entered the email, i got an error saying that the email is already bein...
  • Jᴀᴄᴋ
  • Roadie
  • 381 Views
  • 3 replies
  • 0 likes
  • Account
  • 381 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution E-mail phishing

Plan Free Country Brazil Device Samsung Galaxy S7 Operating System Windows 7 My Question or Issue Today I got an e-mail which appeared to be true, telling me to update my password due to suspicious activity. I'll attach the e-mail and paste the link ...

  • Casual Listener
  • Plan Free Country Brazil Device Samsung Galaxy S7 Operating System Windows 7   My Question or Issue   Today I got an e-mail which appeared to be true, telling me to up...
  • soldade
  • Casual Listener
  • 18144 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 18144 Views
  • 7 replies
  • 0 likes

Solved!! My uncle is not accepted in the family plan

Hello, I tried adding my uncle to the family plan..it works for a week until he gets kicked out from the plan. I don't understand why? Can I get a direct support please? I tried canceling his email adress and then adding it again..still doesn't work....

  • Casual Listener
  • Hello, I tried adding my uncle to the family plan..it works for a week until he gets kicked out from the plan. I don't understand why? Can I get a direct support please?   I tried canceling hi...
  • Luan
  • Spotify Star
  • 886 Views
  • 5 replies
  • 0 likes
  • Other
  • 886 Views
  • 5 replies
  • 0 likes

Superuser Contribution been charged even though I just changed my card details

Hello,i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do?For more info please contact me privately.thank you(I'm ...

  • Casual Listener
  • Hello, i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do? F...
  • user-removed
  • Not applicable
  • 513 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 513 Views
  • 2 replies
  • 0 likes

Label Account

I am trying to setup a label account with Spotify. I went to Spotify.com/signup but it didn't sign me up as a label. Please advise on how to sign up as a label and get the verification process started.

  • Newbie
  • I am trying to setup a label account with Spotify. I went to Spotify.com/signup but it didn't sign me up as a label. Please advise on how to sign up as a label and get the verification process starte...
  • Billy-J
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
  • 350 Views
  • 1 replies
  • 0 likes

This song is not available

Suddenly I am not able to play most of my albums and songs. Respons from Spotify: this song is not available. Tried to get help on this site, did not work, most posts are more than 3years old. Same problem on Android phone and ipad, Booth relative ne...

  • Not applicable
  • Suddenly I am not able to play most of my albums and songs. Respons from Spotify: this song is not available. Tried to get help on this site, did not work, most posts are more than 3years old. Same p...
  • Billy-J
  • Spotify Star
  • 730 Views
  • 6 replies
  • 0 likes
  • Account
  • 730 Views
  • 6 replies
  • 0 likes

Cant link spotify to ps4 even though is supported in ksa

So spotify got released to saudi arabia awhile ago ( i believe in 2018 or the begining of 2019 ) BUT you STILL cant link accounts to ps4 ( both are saudi accounts )So im wondering if the dev team just forgot about us coz its annoying to have to login...

  • Not applicable
  • So spotify got released to saudi arabia awhile ago ( i believe in 2018 or the begining of 2019 ) BUT you STILL cant link accounts to ps4 ( both are saudi accounts ) So im wondering if the dev team j...
  • user-removed
  • Not applicable
  • 1527 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
  • 1527 Views
  • 4 replies
  • 0 likes

Incorrect username or password

PlanFreeCountry UK Hi,I get the 'Incorrect username or password. ' message when I try to login to my account. I've tried resetting my password but I didn't get any email's from spotify so I'm stuck. and had to create this new account. If it's any hel...

  • Newbie
  • Plan Free Country UK   Hi, I get the ' Incorrect username or password.  ' message when I try to login to my account. I've tried resetting my password but I didn't get any email's ...
  • OneByBoo
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 576 Views
  • 1 replies
  • 0 likes