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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 257629 Views
  • 785 replies
  • 81 likes
  • Account
  • 257629 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126936 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126936 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70033 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70033 Views
  • 63 replies
  • 8 likes

Solved!! Can't change country

PlanFreeCountrySouth Korea DeviceiPhone XrOperating SystemWindows 10 My Question or IssueCannot change country. Have a free account and it says i cannot change unless i'm in the country. i've been here for months and still only the USA shows up when ...

  • Visitor
  • Plan Free Country South Korea   Device iPhone Xr Operating System Windows 10   My Question or Issue Cannot change country. Have a free account and it says i cannot change unless ...
  • user-removed
  • Not applicable
  • 591 Views
  • 8 replies
  • 0 likes
  • Free
  • 591 Views
  • 8 replies
  • 0 likes

My wrapped is just showing me playlists

PlanFreeCountryCanadaDeviceIphone 6s, and PCOperating SystemIOS 12.3 / Windows 10 My Question or IssueMy wrapped is only showing playlists of the years, it shows 2019 2017 and 2016, but it wont show me any stats at all. I saw a similar topic but the ...

  • Newbie
  • Plan Free Country Canada Device Iphone 6s, and PC Operating System IOS 12.3 / Windows 10   My Question or Issue My wrapped is only showing playlists of the years, it shows 2019 2017 an...
  • wtfichigo
  • Casual Listener
  • 914 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 914 Views
  • 1 replies
  • 1 likes

Superuser Contribution lost Spotify plays

i changed my digital distributor and my songs are in Spotify normally,but the play count zeroed and started from beginning.In the Spotify for Artists i can see the previous plays, but they are not seen in actual Spotify...how could i get my plays bac...

  • Newbie
  • i changed my digital distributor and my songs are in Spotify normally, but the play count zeroed and started from beginning. In the Spotify for Artists i can see the previous plays, but they  ...
  • Browny17
  • Casual Listener
  • 2684 Views
  • 3 replies
  • 1 likes
  • 2684 Views
  • 3 replies
  • 1 likes

Payment charged against paypal account

PlanPremiumCountryAustraliaDeviceAndroid, Win 10Operating SystemAndroid, Win 10 My Question or IssueMy account has been set to debit my credit card, however for the last 3 months I'm continuing to receive charges against my paypal account. This is wh...

  • Newbie
  • Plan Premium Country Australia Device Android, Win 10 Operating System Android, Win 10   My Question or Issue My account has been set to debit my credit card, however for the last 3 mo...
  • OneByBoo
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Gehackt account

Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van deze ongewenste muziek af? Wie is er verantwoordelijk...

  • Casual Listener
  • Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van de...
  • OneByBoo
  • Community Legend
  • 1304 Views
  • 1 replies
  • 0 likes
  • Account
  • 1304 Views
  • 1 replies
  • 0 likes

Facebook email adress doesn't change

Hi, A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication of Spotify (including the helpdesk) goes via my old emailadress. D...

  • Visitor
  • Hi,    A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication ...
  • OneByBoo
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
  • 422 Views
  • 1 replies
  • 0 likes

Changing profile picture

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue I have my spotify account created using facebook, until now i could change my profile picture, but now when i click change and i upload picture it changes but when i clos...

  • Visitor
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue   I have my spotify account created using facebook, until now i could change my profile p...
  • user-removed
  • Not applicable
  • 336 Views
  • 4 replies
  • 1 likes
  • Account
  • 336 Views
  • 4 replies
  • 1 likes

Superuser Contribution Family premium

PlanPremium Family CountryPortugal DeviceHuawei P20 LiteOperating SystemaAndroid EMUI 9.1My Question or IssueI access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognit...

  • Casual Listener
  •   Plan Premium Family  Country Portugal  Device Huawei P20 Lite Operating Systema Android EMUI 9.1 My Question or Issue I access my profile and try to manage the family membe...
  • gudonorbas
  • Casual Listener
  • 374 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 374 Views
  • 4 replies
  • 0 likes

Superuser Contribution Will doing a "clean reinstallation" reset/wipe my Spotify Wrapped 2019 data?

PlanPremiumCountryUsaDeviceMacbook, Iphone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy name on Spotify is currently my facebook name and i would prefer it to be my username. I disconnected facebook but the name is...

  • Visitor
  • Plan Premium Country Usa Device Macbook, Iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My name on Spotify is currently my facebook nam...
  • Petya
  • Community Legend
  • 2726 Views
  • 2 replies
  • 0 likes
  • Account
  • 2726 Views
  • 2 replies
  • 0 likes

Link Spotify to new Facebook account

PlanPremiumCountryNetherlands Device(iphonexr)Operating System(iOS) My Question or Issue I created my account with Facebook, so my user id is super weird, I created new facebook account, changed the password for Spotify so I don't link with old faceb...

  • Casual Listener
  • Plan Premium Country Netherlands   Device (iphonexr) Operating System (iOS)   My Question or Issue   I created my account with Facebook, so my user id is super weird, I cre...
  • olko
  • Casual Listener
  • 428 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 428 Views
  • 2 replies
  • 0 likes

Solved!! Can't verify Spotify for Artist via Instagram - Something went wrong

PlanPremiumCountryItaly DeviceMacbook Pro mid 2012Operating Systemosx 10.11 Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when I try to synch my instagram account I have this "something went wrong" message a...

  • Casual Listener
  • Plan Premium Country Italy   Device Macbook Pro mid 2012 Operating System osx 10.11   Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when...
  • GoodFollow
  • Visitor
  • 9269 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 9269 Views
  • 7 replies
  • 0 likes

Hacked account via customer support?

Hello, My account was hacked a few days ago.The hacker made a Paypal payment on my account. So he received a Paypal receipt.To recover an account via customer support, you must send a PayPal receipt.Is it possible that he uses this way to recover my ...

  • Casual Listener
  • Hello,   My account was hacked a few days ago. The hacker made a Paypal payment on my account. So he received a Paypal receipt. To recover an account via customer support, you must send a Pa...
  • Maxim
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 304 Views
  • 1 replies
  • 0 likes

Enrolled in Wrong Subscription

Hello. I'm having trouble with my Spotify Premium account. My account page currently says I'm enrolled in a Spotify Premium Family Plan. I wish to be enrolled in a Premium Student Account, and was under the impression that I had been for a while. Eve...

  • Visitor
  • Hello. I'm having trouble with my Spotify Premium account. My account page currently says I'm enrolled in a Spotify Premium Family Plan. I wish to be enrolled in a Premium Student Account, and w...
  • OneByBoo
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
  • 311 Views
  • 1 replies
  • 0 likes

Problem with subscription

I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I verified in the payment list) but even if I'm willing t...

  • Visitor
  • I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I veri...
  • DanielTham
  • Composer
  • 496 Views
  • 1 replies
  • 0 likes
  • Premium
  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Family Accounts Not Working on GoogleHome

PlanPremium/FamilyCountryUSA DeviceGoogle Home My IssueI`m trying to add multiple spotify family users to my music accounts in Google Home. It works for me (primary account owner) and one family member (my wife). When I try to add the other family me...

  • Regular
  • Plan Premium/Family Country USA   Device Google Home   My Issue I`m trying to add multiple spotify family users to my music accounts in Google Home.  It works for me (primary ...
  • musicmixer
  • Casual Listener
  • 14072 Views
  • 8 replies
  • 2 likes
  • Account
  • 14072 Views
  • 8 replies
  • 2 likes

My username is being displayed as a random string of letters and numbers for 2 week now

PlanMy premium plan expired but the problem was started while I had premiumCountryBrazilDevice(all devices)Operating System(all systems) My Question or IssueMy Spotify name is being displayed in all of my devices and even in my friend's devices as a ...

  • Regular
  • Plan My premium plan expired but the problem was started while I had premium Country Brazil Device (all devices) Operating System (all systems)   My Question or Issue My Spotify name i...
  • KossB
  • Roadie
  • 306 Views
  • 1 replies
  • 1 likes
  • Account
  • 306 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account Disappeared, and billed 7 times in one day.

PlanPremiumCountryUSA Device(Samsung Galaxy 8, Macbook Pro)Operating System(whatever the latest is) My Question or IssueMy Spotify account that I've had for at least 5 years stopped working on 11/25 - it was working fine up to 11/24. I cannot login. ...

  • Casual Listener
  • Plan Premium Country USA   Device (Samsung Galaxy 8, Macbook Pro) Operating System (whatever the latest is)   My Question or Issue My Spotify account that I've had for at least 5...
  • dabeed
  • Casual Listener
  • 779 Views
  • 7 replies
  • 0 likes
  • Account
  • 779 Views
  • 7 replies
  • 0 likes

Spotify Artists all my hard work is gone 😭 Urgent help

I am an artist who has been regularly releasing music, tirelessly promoting through my social media. I am completely devastated, my mental well-being is seriously taking a toll. For some reason last night I got an email saying “ Spotify has detected ...

  • Regular
  • I am an artist who has been regularly releasing music, tirelessly  promoting through my social media. I am completely devastated, my mental well-being is seriously taking a toll. For some reason...
  • Yfnite
  • Regular
  • 484 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 484 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to make a business account?

We would love to have a business-account that can share playlists to our followers. Is this possible?All links that I found in the community are old and go to the spotify homepage... Right now we have made a personal account, but can't connect to our...

  • Casual Listener
  • We would love to have a business-account that can share playlists to our followers. Is this possible? All links that I found in the community are old and go to the spotify homepage...   Right...
  • nofngool
  • Casual Listener
  • 3875 Views
  • 4 replies
  • 0 likes
  • Account
  • 3875 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution premium gone after logout

Hi guys, Yesterday I have upgraded my normal account to Student account with my new student email. IT has all been verified and I have signed up to PRemium. It worked all fine on my phone yesterday but when I tried logging into it on my Laptop it was...

  • Casual Listener
  • Hi guys, Yesterday I have upgraded my normal account to Student account with my new student email. IT has all been verified and I have signed up to PRemium. It worked all fine on my phone yesterday b...
  • Mario
  • Spotify Legend
  • 1367 Views
  • 5 replies
  • 0 likes
  • Premium
  • 1367 Views
  • 5 replies
  • 0 likes