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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351557 Views
  • 901 replies
  • 105 likes
  • Account
  • 351557 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152079 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152079 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88217 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88217 Views
  • 68 replies
  • 10 likes

Spotify charging me twice in one month

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have been charged twice by Spotify in the months of June and July 2020. I currently have a student subscription on which I was charged €4.99 but I also see a charg...

  • Visitor
  • Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue I have been charged twice by Spotify in the months of June and July 2020. I currentl...
  • OneByBoo
  • Roadie
  • 503 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 503 Views
  • 1 replies
  • 0 likes

Spotify has started displaying my Username instead of my real name?

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueAs of a couple of days ago, Spotify has been displaying my username instead of my real name for some reason and I can't figure out why? I can't seem to change it e...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue As of a couple of days ago, Spotify has been displaying my username instead of my real ...
  • OneByBoo
  • Roadie
  • 445 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 445 Views
  • 1 replies
  • 0 likes

Someone hacking my account

Hello, I think, someone hacking my account. I changed my password two times, but when I start a music, someone change it to a turkish music and I can't stop it.

  • Newbie
  • Hello, I think, someone hacking my account. I changed my password two times, but when I start a music, someone change it to a turkish music and I can't stop it.
  • whenraindrops
  • Newbie
  • 10790 Views
  • 2 replies
  • 0 likes
  • 10790 Views
  • 2 replies
  • 0 likes

Spotify Set in Right Country but Cannot Log in

All of a sudden Spotify logged me out and when I try logging in it says "You can only use Spotify aboard for 14 days. Update your location at Spotify.com to continue using it." When I went to the website, I could not change my location to a different...

  • Casual Listener
  • All of a sudden Spotify logged me out and when I try logging in it says "You can only use Spotify aboard for 14 days. Update your location at Spotify.com to continue using it." When I went to the web...
  • Maxim
  • Spotify Star
  • 720 Views
  • 3 replies
  • 0 likes
  • Account
  • 720 Views
  • 3 replies
  • 0 likes

Solved!! My account has reset to free

Hi, My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried logging out/logging in and uninstalling/installing in the Windows c...

  • Visitor
  • Hi,   My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried loggi...
  • user-removed
  • Not applicable
  • 2169 Views
  • 33 replies
  • 0 likes
  • 2169 Views
  • 33 replies
  • 0 likes

Can't find my public playlist

PlanPremiumCountryNetherland DeviceMacbook Pro late 2016)Operating SystemiOS 10 My Question or Issue I have created a public spotifylist on my free account. Now I can not find the list through the search bar. I can find my profile back. How can I ens...

  • Casual Listener
  • Plan Premium Country Netherland    Device Macbook Pro late 2016) Operating System iOS 10   My Question or Issue   I have created a public spotifylist on my free a...
  • idjolie
  • Regular
  • 1344 Views
  • 4 replies
  • 1 likes
  • Free
  • 1344 Views
  • 4 replies
  • 1 likes

I think someone or something is using my account

PlanPremiumCountryUnited kingdomDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueHi there. I recently discovered an issue with my Spotify account.When im listening to music, the playback device switches to something called Bedro...

  • Casual Listener
  •   Plan Premium Country United kingdom Device Windows Desktop PC Operating System Windows 10   My Question or Issue Hi there.   I recently discovered an issue with my Spoti...
  • idjolie
  • Regular
  • 970 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 970 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reset my account

PlanPremiumCountryUnited KingdomDeviceiPhone, iPad, Google Home Mini, Amazon Echo DotOperating System My Question or IssueUntil recently it has been my primry account that has been connected to the smart speakers in our home (Alexa and Google Home). ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone, iPad, Google Home Mini, Amazon Echo Dot Operating System   My Question or Issue Until recently it has been my primry account that has ...
  • idjolie
  • Regular
  • 1955 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1955 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 117 on new Network | Firewall may be blocking Spotify

I recently moved my computer to my home office (new network). The internet is working fine for other programs, but Spotify 'could not connect to the internet'. I can still log in and use Spotify through the browser, and I can run Spotify via my other...

login.JPG Whitelist.JPG
  • Casual Listener
  • ...anually as I have seen in other suggested fixes?? - Turned ON the Firewall and Virus protection, and added Spotify to the "allowed apps" list for both Private and Public networks.   &n...
  • Scarlaette
  • Casual Listener
  • 1227 Views
  • 3 replies
  • 0 likes
  • Login
  • 1227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account missing/Can’t log in

I had a premium account, but my paypal got locked and my payment didn’t go through, so my subscription ended and my account logged out automatically. When I tried to log in, It would say wrong password even though i’m sure it was right. After a few a...

  • Visitor
  • I had a premium account, but my paypal got locked and my payment didn’t go through, so my subscription ended and my account logged out automatically.   When I tried to log in, It would say wro...
  • Mario
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 432 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
  • Umbrasi
  • Casual Listener
  • 17169 Views
  • 4 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 17169 Views
  • 4 replies
  • 1 likes

Can’t log in to account and email and password have been changed!

Last week I put my account details into a collage generator and now I can’t log into my account. The email I signed up with now says it isn’t linked to any account. This is a HUGE problem because I have signed up to Spotify premium and I seriously do...

  • Casual Listener
  • Last week I put my account details into a collage generator and now I can’t log into my account. The email I signed up with now says it isn’t linked to any account. This is a HUGE problem because I h...
  • skroon19
  • Composer
  • 914 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 914 Views
  • 3 replies
  • 0 likes

Can't log in to Premium Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo here's the thing. Today I accidentally logged out of the Spotify Premium account I've been...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So her...
  • AdamDam
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! How to merge 2 separate premium account into 1 dou acount

Plan2 PremiumCountryIsraelMy Question or IssueMy children each have a premium account. now that it is available in Israel, i'd like to join them under 1 duo accounthow do i do that?

  • Casual Listener
  • Plan 2 Premium Country Israel My Question or Issue My children each have a premium account. now that it is available in Israel, i'd like to join them under 1 duo account how do i do that?
  • Billy-J
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
  • 354 Views
  • 1 replies
  • 0 likes

linked

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot one account use it on tv computer then download on ps4 said spotify already linked cant i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue got one...
  • user-removed
  • Not applicable
  • 450 Views
  • 2 replies
  • 0 likes
  • Account
  • 450 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Login to my account

PlanFamily PremiumCountryUnited StatesMy Question or IssueI can not get into my account. When I try to login it always says my password is incorrect even though i am certain that it is not. When i try to reset my password with an email, it says that ...

  • Newbie
  • Plan Family Premium Country United States My Question or Issue I can not get into my account. When I try to login it always says my password is incorrect even though i am certain that it is no...
  • Elena
  • Moderator
  • 411 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 411 Views
  • 1 replies
  • 0 likes

Spotify default player

PlanPremiumFree/PremiumCountryNew Zealand Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am on a Spotify Premium plan. When I play music on my Google Home, my spe...

  • Visitor
  • PlanPremium Free/Premium CountryNew Zealand   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...
  • Billy-J
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • Premium
  • 368 Views
  • 1 replies
  • 0 likes

Family member died, want to keep lists

I have a premium family account, based in the UK, mainly using an android device. So one of the people who is on my family account recently died. She had created a wicked playlist to listen to while undergoing chemo...Live and Lie Die, Stayin' Alive,...

  • Visitor
  • I have a premium family account, based in the UK, mainly using an android device.   So one of the people who is on my family account recently died.  She had created a wicked playlist to l...
  • Bittencourt
  • Spotify Star
  • 772 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 772 Views
  • 1 replies
  • 0 likes

How to delete free account and use that email address for my ongoing Premium account?

Hi! I have a Free account created for my XXX@email account. I also have a Premium account for a different email (e.g YYY@email). I need to change the email address that I'm using for my Premium, and I would like to use my XXX@email for it (the one th...

  • Visitor
  • Hi!   I have a Free account created for my XXX@email account. I also have a Premium account for a different email (e.g YYY@email). I need to change the email address that I'm using for my...
  • Emilia_8
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
  • 407 Views
  • 1 replies
  • 0 likes