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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I logged into a friend's account for the first time to help him put together some playlists. The local music option was click in and it read all of my Itunes playlists (all of them!). I unchecked the option and deleted the playlists, and only had the...
Hi Spotify Community and Admins, I am and have been an avid user of Spotify for the past several months. After the automatic charge today overdrafted my debit card, I am being forced to go on a spotify hiatus for a while due to the overdraft fee. I'm...
Hello, I have encountered the following problem: recently, I tried to renew my subscription by using the option of single payment, directly from bank account. Unfortunately, this option has dissapeared somehow within the last month (I tried to pay fr...
Hello guys, i just want to add 1 account to my spotify but i want to add it today, my due date is every 1st, should i wait till my due date to add that person? or can i added it today and im going to get a partial charge on my due date? or how does i...
I have spotify premium and use it with iPhone app. My husband has android phone and installed the app and I tried to log in to that with my spotify account so that we can use his phone too to listen to music, but this doesn't work. Am I not allowed t...
Hello, I'm Ursy and recently I have discovered I am no longer able to log into spotify (or atleast for most of the week).You see when I try to log in i am told i am no longer in my own country, and this is true if it were not for my odd living situat...
Hi,I has used premium spotify from a fido promotion that I registered on my Facebook account. I deleted that Facebook account and created a new one. How can I transfer my 2 years of premium to the new Facebook that is my new account? I called to fido...
Everytime I go onto the app it closes straight away and i have done everything, uninstall, restarted my phone everything but not letting me open it still and it's also saying that there's not enough space on my phone even though I have 17gb left
Hi, When i want to play a song on the player it spotify goes directly to the next song without playing anything. It stops when he is at the end at the playlist (without playing anything). There's also none error code. The web version play.spotify wor...
I've been using premium for about 5 years now, paid roughly €600 for using it, and still think it's totally worth it! Today I found out my account has been set to 'free' for some reason. Why did this happen? Did something go wrong, or should I just u...
The past 30 days I'm not receiving ANY notifications anymore! Who could solve this problem? Thanks!
Hey,Muss der Partner für das Familien Abo unbedingt die selbe Adresse haben? Wenn meine Freundin z.b. auch Premium haben will, weil ihr das bei mir so gut gefallen hat, sie aber noch nicht bei mir wohnt, können wir trotzdem für uns den Familientarif ...
Hey everyone, I'm only half-way through my trial, and don't need to pay for my premium service till JUNE. But I want to upgrade to Spotify Family. My concern is, if I choose Spotify Family now then do I have to pay as a premium subscriber ASAP or I s...
I used a gift card code to sign up for 3 months for .99. After 3 months I no longer have premium and cannot access the balance associated with my account. It was a $30 card, I would like to be able to use the rest of it. I no longer have the code bec...
I tried signing up for Spotify Premium for student on my phone, but the interface wasn't allowing me to choose my school so I ended up cancelling the form. I was still charged for it, but I did not receive a receipt and it is not showing up on my acc...
hi all, was just trying to change my email adress of my accountentered the new one, and also the vlaid passwordpressed on "save changes" and safari and chrome brings always the same error message - webpage not available.so i think there is an error i...
18 Apr 2016V0661 17/04 SPOTIFY AUSTRALIA PL SURRY HILL 07220647320MISCELLANEOUS DEBIT11.99 DRHi I would like a refund for the amount above because I don't use premium subscription. Bonnie Baird
Hi everyone, I tried to cancel my subscription after premium trial. I thought it went through, but in fact it didn't work. Now, I saw that I was billed $11.29 on my credit card statement. I couldn't find Spotify customer service contact info anywhere...
My daughter is borrowing my account, but now she has her name on it and picture. How do I change this?? I want my name and picture on my account. She told me she logged in with her FB account....but just once...how is this possible???
I'm a Spotify Premium user for almost 2 years, and suddenly my account information shows Spotify Free. I've already tried log out and back, reinstall the app, and nothing changed. I also noticed that I've received 2 "reset password" emails last week,...