Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello,I liked a Spotify Playlist for a long time but I noticed that it was removed. Could you please let me know if they remove playlists sometimes? Or if it's me who can't find it...It's not my own playlist but one of those that we can find in Genre...
Yo canjie dos tarjetas de regalo al mismo tiempo y se me venceran en el mismo mes queria ver si había manera de recuperar una o que me la pusieran al otr mes como le puedo hacer para recuperarla ya que gaste buen diner en ellas
Hi, I just paid for the 0.99 3 month premium. I have the emailed receipt so it worked and I have been charged. But when I try to use the app it tells me I need to upgrade to premium. I have already tried deleting it from my phone and reinstalling.
If I still have a credit on my Spotify Account and I start using Spotify Student (Germany), does my credit get uses for it or is that just available for the regular account, what means that I have to use that one for another month?
Hello,where can i change back from family subscription to premium?
I signed up for the student-discounted premium and my credit card got charged $5.45 but I did not get the premium package. I even went online to check my account and under "subscription" is says I am Spotify Free. I got charged for premium and did no...
Hi fellow Spotify users! I have signed up to Spotify using my Facebook log in details, but on reflection I'd rather have it within a separate log in with username and password. Anyone know how I can change it - if I can? Thanks!
I upgraded to premium to use in my office, but have not been able to play one station on the desktop, and another in a treatment room. Is there a way to do this? Or can only one thing be playing on the account at a time?
Hi Spotify Support, I cannot login to Spotify anymore, this because my e-mailaccount is been deleted by my provider and I forgot my password. I do not have the login credentials anymore, so I cannot change my credentials online. Can you please tell m...
All of the sudden I noticed all of my 'Songs' are gone. Has this happened to anyone? They're still on the sidebar, but the list of songs is gone. Using 1.0.25.127.g58007b4c on Mac 10.10.5
Some years ago I signed up on spotify with Facebook, and the email I used on it wasn't my main email. But recently I changed the email I have on Facebook to my main email, but the one on spotify remains the same (I no longer use that email). When I t...
Hi, I've just signed up for a Rogers phone plan that gives me 3 free Spotify premium accounts. However, I already have a Spotify account that is currently free/not premium. How do I add one of my free Spotify premiums to this account? I don't want to...
I've payed my spotify premium in january but it never worked. I controll on my account and they say that my premium will finish on january 2017 but it's everything green nad i don't have my premium on the phone.I also saw my january's receive. Everyt...
Hi, A month ago I deactivate the automatic renewal of the subscription to Spotify premium, but the deadline has come, has been renewed automatically and has become a charge on my bank. Can you refund my money and dismiss the subcripcion to Spotify Pr...
Hi. I have just updated my freemium spotify account into a spotify family. This new account is now made up of five members (me and four relatives 1 of whom was initially premium).The former premium had no noification about changes in his account. Doe...
I canceled my subscription the day before they charge me but i still got charged. WHHY!!??!! i want my money back!
Hey everybody, I have no idea what to do anymore, spotify is unreachable and apparently unwilling to help me. One day my account was just deleted, i can't login on the apps or the website here, when i try to reset my password it says my account doesn...
Hi, I have just received an e-mail, which appears to be from Spotify (came from no-reply@spotify.com). Could anyone confirm whether it is legitimate? I clicked on the link and everything seemed to go fine (it took me to an NUS page), but the only iss...
I've followed all the steps, including logging out everywhere and changing the password, but this person is still on my devices available and keeps playing there music and cutting off my device. Not sure what to do.
Registered using Facebook account. We had a nightmare on the Samsung app logging in because it was confusing and we we struggled with the keyboard enterface. We gave up and then later we saw a bluetooth keboard at BestBuy and thought hey this might h...