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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14937 Views

7 replies

11 likes

Security
  • 14937 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

555206 Views

991 replies

116 likes

Account
  • 555206 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131338 Views

74 replies

12 likes

Account
Login
Premium
  • 131338 Views
  • 74 replies
  • 12 likes

Track I listened to yesterday has disappeared....

Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to have vanished completely! I know its on Spotify som...

Casual Listener

Yesterday I was playing Spotify on shuffle (I was just on the free Spotify) and a track came up that I loved - I took note of it, but today, now that I have signed up for premium, the track seems to ...

M0HX

Community Legend

857 Views

1 replies

1 likes

Premium
  • 857 Views
  • 1 replies
  • 1 likes

Student Discount Charged Twice!

I'm having so many issues with Spotify that it's actually comical...1st, my 12 month student discount premium subscription was set to expire at the end of March. I tried several times to renew and update, but got an "Oops something went wrong message...

Regular

I'm having so many issues with Spotify that it's actually comical... 1st, my 12 month student discount premium subscription was set to expire at the end of March. I tried several times to renew an...

SuperWisdom

Community Legend

1581 Views

26 replies

0 likes

Account
Other
Premium
Subscription
  • 1581 Views
  • 26 replies
  • 0 likes

Being charged for Spotify student!! I don't want it thought

I originally signed up for Spotify student thinking high school students can sign up but then I came to realize that it is only for college students so I closed the tab but in the beginning I filled out my card information. the next Day I check my ba...

Visitor

I originally signed up for Spotify student thinking high school students can sign up but then I came to realize that it is only for college students so I closed the tab but in the beginning I filled ...

Maxim

Spotify Star

347 Views

1 replies

0 likes

Account
Other
Subscription
  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Receiving Spotify Emails in wrong language

I've had spotify premium for over a year, but just in the last two months I've started receiving Spotify Marketing emails that are written in spanish? I dont mind marketing emails so I dont want to unsubscribe but I dont want to have to translate all...

Casual Listener

I've had spotify premium for over a year, but just in the last two months I've started receiving Spotify Marketing emails that are written in spanish?   I dont mind marketing emails so I dont ...

marcusss

Casual Listener

21248 Views

2 replies

0 likes

Subscription
  • 21248 Views
  • 2 replies
  • 0 likes

Playlist not syncing between different computers

I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A little help here pleaaase?

Newbie

I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A...

xdddre2

Casual Listener

3163 Views

9 replies

1 likes

  • 3163 Views
  • 9 replies
  • 1 likes

Iam being charged monthly but not subscribed

PLS spotify management!!! Why are you charging me every month thru my credit card while I did not Subscribe to premium and the most irritating thing is you are charging me but my Spotify is not Premium. This is terrible. You are taking advantage of u...

Newbie

PLS spotify management!!! Why are you charging me every month thru my credit card while I did not Subscribe to premium and the most irritating thing is you are charging me but my Spotify is not Premi...

osornios

Spotify Star

315 Views

2 replies

0 likes

Account
  • 315 Views
  • 2 replies
  • 0 likes

Family plan multiple device playback?

Me and my brother have been sharing my account, but it's really annoying when only 1 of us can listen at a time. So we upgraded to family plan assuming we can now stream on 2-3 devices at the same time (kind of like Netflix). But this is not the case...

Casual Listener

Me and my brother have been sharing my account, but it's really annoying when only 1 of us can listen at a time.   So we upgraded to family plan assuming we can now stream on 2-3 devices at th...

osornios

Spotify Star

350 Views

1 replies

0 likes

Account
Premium
Subscription
  • 350 Views
  • 1 replies
  • 0 likes

error code 3

i keep getting this error code if i want to log in with facebook on my phone and desktop i saw the other forum post about it tried everything nothing seems to work but im sure my log in details of facebook are correct cuz i can log in on the website ...

Casual Listener

i keep getting this error code if i want to log in with facebook on my phone and desktop   i saw the other forum post about it tried everything nothing seems to work but im sure my log in deta...

osornios

Spotify Star

349 Views

3 replies

0 likes

Login
  • 349 Views
  • 3 replies
  • 0 likes

My premium account has been hacked. I have no accsess

I am using my wife’s account to post this. I have been hacked, I have no access to my account at all. When i first realised that I had been hacked, i could use Facebook to log inn. But now I have lost everything. My biggest worry is my credit card in...

Casual Listener

I am using my wife’s account to post this. I have been hacked, I have no access to my account at all. When i first realised that I had been hacked, i could use Facebook to log inn. But now I have los...

kbrooksc

Community Legend

306 Views

3 replies

0 likes

Premium
Security
Subscription
  • 306 Views
  • 3 replies
  • 0 likes

Moving back to a single subscription

I've decided to no longer be on a family plan, I'm the administrator and my family member no longer wants to subscribe (he never claimed his activation link). Do I need to cancel my subscription in its entirety and then sign up again?

Newbie

I've decided to no longer be on a family plan, I'm the administrator and my family member no longer wants to subscribe (he never claimed his activation link). Do I need to cancel my subscription in i...

Maxim

Spotify Star

223 Views

1 replies

0 likes

Account
Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Ooops, seems your card or payment provider is having a bad day...

hello!! i try to get the premium pack but i can't pay for it. I use my card for shopping and i have no problem with it. Can some one help with this error? thx

Newbie

hello!! i try to get the premium pack but i can't pay for it. I use my card for shopping and i have no problem with it. Can some one help with this error? thx

kbrooksc

Community Legend

264 Views

1 replies

0 likes

Premium
  • 264 Views
  • 1 replies
  • 0 likes

No Confirmation Email

I cannot log in due to the fact that I have not received a conformation email. I can use spotify on my phone just fine, but cannot log into my computer throught the same account because of an error that says I havent confirmed my account.

Casual Listener

I cannot log in due to the fact that I have not received a conformation email. I can use spotify on my phone just fine, but cannot log into my computer throught the same account because of an error t...

kbrooksc

Community Legend

300 Views

1 replies

0 likes

Account
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Spotify "forgets" payment details

Hello, I have been using Spotify for a long time... but what annoys me is that about once per year I get a message (in the app and via e-mail) that my payment for Spotify Premium has failed. And I have used the same credit card details since day 1......

Newbie

Hello,   I have been using Spotify for a long time... but what annoys me is that about once per year I get a message (in the app and via e-mail) that my payment for Spotify Premium has failed....

kbrooksc

Community Legend

325 Views

1 replies

0 likes

Account
Premium
Subscription
  • 325 Views
  • 1 replies
  • 0 likes

not accepting payment

Hi, Im trying to pay for premium Spotify and am getting the following error message: “Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.” Ive tried:Paying on...

Newbie

Hi,   Im trying to pay for premium Spotify and am getting the following error message:   “Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been c...

kbrooksc

Community Legend

653 Views

1 replies

0 likes

Account
Premium
Subscription
  • 653 Views
  • 1 replies
  • 0 likes

Unable to open Spotify

I download Spotify on to my Samsung S5. I am unable to open it. I setup my account but now it won't open. No error message neither. Please help!

Newbie

I download Spotify on to my Samsung S5. I am unable to open it. I setup my account but now it won't open. No error message neither. Please help!

kbrooksc

Community Legend

267 Views

1 replies

0 likes

Other
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Spinning Wheel on Payment Page

Hello all- When I go to sign up for Spotify premium, I get to the page where you enter in your credit card, and the page won't load. There is just a spinning wheel that spins forever. I tried clearing my cookies and my cache and it did not work. I ha...

Casual Listener

Hello all-   When I go to sign up for Spotify premium, I get to the page where you enter in your credit card, and the page won't load. There is just a spinning wheel that spins forever. I trie...

charleso121

Casual Listener

1214 Views

2 replies

0 likes

Premium
  • 1214 Views
  • 2 replies
  • 0 likes

Can't link an account to Facebook

Hi,I have two accounts, when I try to share a song by Facebook with account A I have an error "this account is already link to another" so I go to account B for unlink Facebook but I receive an error during the unlink operationsCan we help me? How I ...

Newbie

Hi, I have two accounts, when I try to share a song by Facebook with account A I have an error "this account is already link to another" so I go to account B for unlink Facebook but I receive an e...

ryanmedia

Roadie

304 Views

1 replies

0 likes

Account
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Payment failed

I get this message every month I think, and I supply the same payment details every time. Why does it keep complaining?

Casual Listener

I get this message every month I think, and I supply the same payment details every time. Why does it keep complaining? 

ryanmedia

Roadie

1367 Views

3 replies

0 likes

Account
Subscription
  • 1367 Views
  • 3 replies
  • 0 likes

Changing Country

I have moved to South Africa and I am unable to select it as my country from the country selector in my account profile. In fact, I can't select or input any country besides USA. I cannot use Spotify until the auto detected country and the account pr...

Newbie

I have moved to South Africa and I am unable to select it as my country from the country selector in my account profile. In fact, I can't select or input any country besides USA. I cannot use Spotify...

Maxim

Spotify Star

302 Views

1 replies

0 likes

Account
  • 302 Views
  • 1 replies
  • 0 likes

Solved!! 50% off for a student premium spotify

I just saw the add of 50% for a student subscription which made me decide to get premium however I'm a student in Highschool, not college and obviously it can't indetify me since I don't go to college...Is there any way to prove my identity that I'm ...

Casual Listener

I just saw the add of 50% for a student subscription which made me decide to get premium however I'm a student in Highschool, not college and obviously it can't indetify me since I don't go to colleg...

ArtyRykoff

Casual Listener

959 Views

4 replies

0 likes

Premium
  • 959 Views
  • 4 replies
  • 0 likes