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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383581 Views
  • 918 replies
  • 107 likes
  • Account
  • 383581 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166590 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166590 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97205 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97205 Views
  • 68 replies
  • 10 likes

Two Spotify accounts

HiI logged into Spotify with my username alone, and for some reason that account is different than when I log in with Facebook. I paid for the student discount premium on the "Spotify account" and it wasn't showing up on my "Facebook" account. I only...

  • Visitor
  • Hi I logged into Spotify with my username alone, and for some reason that account is different than when I log in with Facebook. I paid for the student discount premium on the "Spotify account" and ...
  • kbrooksc
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 177 Views
  • 1 replies
  • 0 likes

Spotify

Why is my Spotify Music Premium ending on January 24, 2016 ? I understand that I cancel my subscription December 28th , 2015 but before I canceled I also paid $1 for 3 months on December 23, 2015. And y'all just deducted about $10 from my account on ...

  • Casual Listener
  • Why is my Spotify Music Premium ending on January 24, 2016 ? I understand that I cancel my subscription December 28th , 2015 but before I canceled I also paid $1 for 3 months on December 23, 2015. An...
  • kbrooksc
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Other
  • 223 Views
  • 1 replies
  • 0 likes

Access from another country!?!?!?

Hi! I had to delete Spotify for more device space needed. I moved to another country in the meanwhile.I've just downloaded the app again.I'm trying to log in with my Facebook account as I've always done but a message says "it looks your trying to acc...

  • Visitor
  • Hi! I had to delete Spotify for more device space needed. I moved to another country in the meanwhile. I've just downloaded the app again. I'm trying to log in with my Facebook account as I've ...
  • Bittencourt
  • Spotify Star
  • 493 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 493 Views
  • 9 replies
  • 0 likes

Signed up and paid for student premium but still no premium on my account

I just signed up for Student Premium with Spotify. However, my profile is not reflecting that. I checked my bank ccount and the money has been deducted. Any idea how to fix this?

  • Newbie
  • I just signed up for Student Premium with Spotify. However, my profile is not reflecting that. I checked my bank ccount and the money has been deducted. Any idea how to fix this?
  • Fannylu0524
  • Newbie
  • 295 Views
  • 1 replies
  • 0 likes
  • Premium
  • 295 Views
  • 1 replies
  • 0 likes

I requested my premium subscription be cancelled but I was still charged.

I had requested my premium subscription be cancelled temporarily but I was stil charged the $9.99 and now my account is at the free version. What do I do?

  • Newbie
  • I had requested my premium subscription be cancelled temporarily but I was stil charged the $9.99 and now my account is at the free version. What do I do?
  • Taylor
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Subscription

I changed my subscription last mont to a 50% off a month student version with my code and it said that it was confirmed but then I have been charged full price again I would like to be able to set my subscription up so it is 50% off and I would like ...

  • Casual Listener
  • I changed my subscription last mont to a 50% off a month student version with my code and it said that it was confirmed but then I have been charged full price again I would like to be able to set my...
  • Bittencourt
  • Spotify Star
  • 396 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 396 Views
  • 3 replies
  • 1 likes

refund

I already had spotify premium for only couple days and accidentally started the month over again so how do I get refund back on the second purchase of spotify premium?

  • Casual Listener
  • I already had spotify premium for only couple days and accidentally started the month over again so how do I get refund back on the second purchase of spotify premium?
  • juanrea1980
  • Newbie
  • 2373 Views
  • 10 replies
  • 0 likes
  • 2373 Views
  • 10 replies
  • 0 likes

I got premium but all I get is errors saying I have it

I got premium but all I get is errors saying I have it... Plz fix my acocunt

  • Visitor
  • I got premium but all I get is errors saying I have it... Plz fix my acocunt
  • kbrooksc
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 277 Views
  • 1 replies
  • 0 likes

spotify account got hacked

My spotify account got hacked. I whas doing groceries and my phone whas sending everytime a message that spotify is playing a song.When i got home i saw that spotify whas playing on a computer Matal and all my playlists where gone. That person also c...

  • Newbie
  • My spotify account got hacked. I whas doing groceries and my phone whas sending everytime a message that spotify is playing a song. When i got home i saw that spotify whas playing on a computer Mata...
  • kbrooksc
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 284 Views
  • 1 replies
  • 0 likes

Creating a family account with two existing premium accounts

My sister and I have seperate existing premium spotify accounts. Our parents would now like to create their own account, and we would like to begin a family plan. How do I ensure both of our existing accounts are on the same family plan?

  • Newbie
  • My sister and I have seperate existing premium spotify accounts. Our parents would now like to create their own account, and we would like to begin a family plan. How do I ensure both of our existing...
  • kbrooksc
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Premium
  • 431 Views
  • 1 replies
  • 0 likes

Being charged for premium when I don't have it

Could anyone help me, I originally had premium when my phone broke so I had to buy a new one. I logged back into Spotify and it said I'm using free but I'm still being charged monthly for thisThe contact sheet hasn't been helpful

  • Casual Listener
  • Could anyone help me, I originally had premium when my phone broke so I had to buy a new one. I logged back into Spotify and it said I'm using free but I'm still being charged monthly for this The c...
  • Alexxdimple72
  • Casual Listener
  • 412 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 412 Views
  • 4 replies
  • 0 likes

Charged too much

I am a student and have just began a subscription with spotify, there was no choice to get the student discount and I have been charged £10 rather than £5 for this month. Although I have just gone on unidays to subscribe through there and from next m...

  • Newbie
  • I am a student and have just began a subscription with spotify, there was no choice to get the student discount and I have been charged £10 rather than £5 for this month. Although I have just gone on...
  • kbrooksc
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 232 Views
  • 1 replies
  • 0 likes

Student Subscription

I was charged with the student discount subscription but it's doesn't show at my Spotify account. What should I do?

  • Newbie
  • I was charged with the student discount subscription but it's doesn't show at my Spotify account. What should I do?
  • kbrooksc
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Charged for student discount but didn't sign up?

I was in the middle of signing up until I realized high school students were not eligible. I had already put my credit card info in, so it charges me $4.99, however I still have Spotify free and never received an email receipt.

  • Newbie
  • I was in the middle of signing up until I realized high school students were not eligible. I had already put my credit card info in, so it charges me $4.99, however I still have Spotify free and neve...
  • kbrooksc
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Problems with Paypal or Spotify

Hi guys,i tried to buy spotify Premium and spotify says i can use the free trial and then i have to pay. But when i pay on the Paypal site it sends me back to the agree with the agbs and pay now site.Why?can somone help me?

  • Newbie
  • Hi guys, i tried to buy spotify Premium and spotify says i can use the free trial and then i have to pay. But when i pay on the Paypal site it sends me back to the agree with the agbs and pay now si...
  • kbrooksc
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 249 Views
  • 1 replies
  • 0 likes

Starred list still shows in web player but those songs missing from the songs list in the ap

I'm aware the shared list moved toyour music under songs but it's empty on the android app and desktop app but in the webplayer the starred is there with my songs.

  • Newbie
  • I'm aware the shared list moved toyour music under songs but it's empty on the android app and desktop app but in the webplayer the starred is there with my songs.
  • 230 Views
  • 0 replies
  • 0 likes
  • Account
  • 230 Views
  • 0 replies
  • 0 likes

How to revert to free while Spotify is not working?

How do I revert to free from premium subscription?Spotify is not working, just keeps rolling through all my playslists saying can't play current track to every song although I'm online. I don't want to pay for something that I can't use at the moment...

  • Regular
  • How do I revert to free from premium subscription? Spotify is not working, just keeps rolling through all my playslists saying can't play current track to every song although I'm online.  I don...
  • Mirei
  • Casual Listener
  • 607 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 607 Views
  • 6 replies
  • 0 likes

Wrong payment

Hi, I didn't buy anything but you guys deduct me about $180Would you mind tell me what happen?

  • Casual Listener
  • Hi,  I didn't buy anything but you guys deduct me about $180 Would you mind tell me what happen? 
  • KatesHere
  • Community Legend
  • 675 Views
  • 3 replies
  • 0 likes
  • Account
  • 675 Views
  • 3 replies
  • 0 likes

Resetting my password on Spotify

Hi there! I signed up to Spotify directly on your website years ago (2011/2012?) using my Hotmail account. That account was hijacked a few years back and now my only log in is through my Facebook account. I'm also paying for a Premium account today s...

  • Newbie
  • Hi there! I signed up to Spotify directly on your website years ago (2011/2012?) using my Hotmail account. That account was hijacked a few years back and now my only log in is through my Facebook acc...
  • Bittencourt
  • Spotify Star
  • 372 Views
  • 3 replies
  • 0 likes
  • Other
  • 372 Views
  • 3 replies
  • 0 likes

No me funciona la suscripción premium

Tengo pago el premium y me aparece cuenta free

  • Newbie
  • Tengo pago el premium y me aparece cuenta free
  • OviiiOne
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 275 Views
  • 1 replies
  • 0 likes