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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80376 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653745 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734172 Views
18 replies
29 likes
Im not after help right now just wanted to share my thanks to the Spotify Team and my positive experience . On Christmas Eve I purchased, rather late, an ecard for a years subscription to Spotify Premium . This was to be a gift to my daughter in Irel...
Im not after help right now just wanted to share my thanks to the Spotify Team and my positive experience . On Christmas Eve I purchased, rather late, an ecard for a years subscr...
Composer
233 Views
1 replies
2 likes
When i click the offer on spotify and then click " upgrade " it says " couldnt give you this offer ".. I dont know how to get the 3 months for 99kr?help me ??
When i click the offer on spotify and then click " upgrade " it says " couldnt give you this offer ".. I dont know how to get the 3 months for 99kr? help me ?? 🙂
Casual Listener
180 Views
2 replies
0 likes
I cant change my password or get it reset and sent to my email because i cant access that email. Someone has changed both the password and email and i cant change the email without the password. I wrote to Spotify to get help to change the email but ...
I cant change my password or get it reset and sent to my email because i cant access that email. Someone has changed both the password and email and i cant change the email without the passw...
Composer
222 Views
1 replies
0 likes
I received an email 2day saying that i changed my mail. I sent an email to the address i found on that mail but i didn’t get a response yet. I read some of the solutions and clearly nothing works since the reply will go to the hackers mail (seriously...
I received an email 2day saying that i changed my mail. I sent an email to the address i found on that mail but i didn’t get a response yet. I read some of the solutions and clearly n...
Regular
241 Views
1 replies
0 likes
I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/us/close/ and it said to wait for an email that con...
I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/...
Community Legend
261 Views
1 replies
0 likes
HiI have paid for a family subscription which has been acknowledged and shows up on my account homepage.Unfortunately one device pauses Spotify the second another on is started.I have an iPhone and my 2 kids have Nokia Lumia window phones.Spotify ins...
Hi I have paid for a family subscription which has been acknowledged and shows up on my account homepage. Unfortunately one device pauses Spotify the second another on is started. I have an iPho...
Composer
213 Views
1 replies
0 likes
Is anyone else paying there premium thorugh their phone cpntract provider and spotify??? ABSOLUTE JOKE no customer service number!
Is anyone else paying there premium thorugh their phone cpntract provider and spotify??? ABSOLUTE JOKE no customer service number!
Casual Listener
566 Views
6 replies
0 likes
27th December Spotify charge in my credit card 0,99€ for 3-month subscription of Spotify Premium buy I don't recived the service. In my account dont appear any receipt and my accout appear as "Spotify Free" Please, I need the subscription or refound ...
27th December Spotify charge in my credit card 0,99€ for 3-month subscription of Spotify Premium buy I don't recived the service. In my account dont appear any receipt and my accout appear a...
Community Legend
167 Views
1 replies
0 likes
Is there anyone out there than can help me close my account without paying long distance to call a remote Control?
Is there anyone out there than can help me close my account without paying long distance to call a remote Control?
Community Legend
187 Views
1 replies
0 likes
So, I tried accessing the student discount, and I was ineligible for it. But a hold was put on my bank account for $4.99 and resulted in my over drafting. I need you guys to send a letter to my bank stating that that $4.99 was not supposed to be held...
So, I tried accessing the student discount, and I was ineligible for it. But a hold was put on my bank account for $4.99 and resulted in my over drafting. I need you guys to send a letter to my bank ...
Composer
261 Views
1 replies
0 likes
Guten Tag lieber Leser,Ich wollte mir 3 Monate Spotify Premium für 0,99€ kaufen, so nun nach der Zahlung mit Paypal komme ich wieder auf die Angebotsseite und nichts passiert mein Geld ist noch auf dem Konto und Premium ist nicht da.. Garnichts habe ...
Guten Tag lieber Leser, Ich wollte mir 3 Monate Spotify Premium für 0,99€ kaufen, so nun nach der Zahlung mit Paypal komme ich wieder auf die Angebotsseite und nichts passiert mein Geld ist noch auf...
Composer
2202 Views
1 replies
2 likes
Just yesterday i upgraded to premium with the special .99 cents for 3 months offer. The payment did go through and Spotify is working. However, when i checked my bank account summary it shows that Spotify has charged me .99 cents 6 times! That is $5 ...
Just yesterday i upgraded to premium with the special .99 cents for 3 months offer. The payment did go through and Spotify is working. However, when i checked my bank account summary it shows that Sp...
Casual Listener
359 Views
2 replies
0 likes
I've been searching through the forums and can't find anything to help. I recently installed a chromecast and I feel like it disrupted the connection between my home Wi-Fi and spotify. I can connect to spotify with my mobile data but not with my home...
I've been searching through the forums and can't find anything to help. I recently installed a chromecast and I feel like it disrupted the connection between my home Wi-Fi and spotify. I can connect ...
Newbie
332 Views
2 replies
1 likes
Olá! Estão cobrando o pagamento do mês anterior, mas o valor do spotify não veio na minha fatura, como isso já aconteceu outras vezes, sempre veio na fatura do próximo mês. Posso mandar a foto da fatura do meu cartão mostrando que não estava cobrando...
Olá! Estão cobrando o pagamento do mês anterior, mas o valor do spotify não veio na minha fatura, como isso já aconteceu outras vezes, sempre veio na fatura do próximo mês. Posso mandar a foto da fat...
Newbie
176 Views
2 replies
0 likes
I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until December 31, 2015. I got it around this afternoon, D...
I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until D...
Casual Listener
1425 Views
1 replies
0 likes
As title. Thank you for your time!
As title. Thank you for your time!
Casual Listener
213 Views
1 replies
0 likes
Hello,Nearly a year ago I had my personal info stolen as well as money. Still to this day I've continued to have various issues thanks to this wonderful event in my life.Most recently now is the fact that I am unable to use Spotify with the account I...
Hello, Nearly a year ago I had my personal info stolen as well as money. Still to this day I've continued to have various issues thanks to this wonderful event in my life. Most recently now is ...
Spotify
358 Views
1 replies
0 likes
I brought a 1 month gift certificate on Christmas Day. Spotify have taken my money but not given me my gift certificate. Have contacted them several times but have not gotten a response. How do I get them to give me my money back.
I brought a 1 month gift certificate on Christmas Day. Spotify have taken my money but not given me my gift certificate. Have contacted them several times but have not gotten a response. How do I get...
Casual Listener
622 Views
1 replies
1 likes
I am using windows Phone and have no intention to switch to another system. Is there any short term plan to include the two following basic features (already available for Android and IOS) to the Windows Phone App : - Listen to local files with Spoti...
I am using windows Phone and have no intention to switch to another system. Is there any short term plan to include the two following basic features (already available for Android and IOS) ...
207 Views
0 replies
0 likes
By mistake I have signed up for a family plan on both mine and my daughters account.When I try to invite my daughter to be a member in my family account the response is that there is already a family plan on her account. How can I delete the family p...
By mistake I have signed up for a family plan on both mine and my daughters account. When I try to invite my daughter to be a member in my family account the response is that there is already a...
Roadie
179 Views
1 replies
0 likes
