Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So I did the whole one month free thing then you pay $9.99, well I was wondering if I cancel my subscription then sign up for a student subscription would I have to pay the 4.99+ tax immediately or would I be charged after the one month free ends?
On November 30.2015,you all charged my MasterCard 2x for premium, I want 1 of the payment added back to my card, also it keeps saying premium free, & won't let me download or anything, thank you in advance, for answering my problems
I was curious if I can get the 3 months of Spotify Premium for $.99 and then also get the $5 for students following those 3 months. Any information that you have would be helpful. Thanks!
how do I select my other3 distributions,& just keep. my first one
Hello, I have been unable to login to my Spotify account for a few days. The error message i'm receiving states that my "login failed", however I was recently billed for November. I've tried resetting my password but and the same issue. I gave up and...
I bought one yesterday and it said it's not valid, I asked the people from the store and they said it was activated, but when I try to use it, it says that the code isn't valid...
Hello, Im a student and want to try out the Premium for 3 Months. My question is: can I switch to student Premium after the 3 months or do I have to pick the normal Premium for 9,99 Euro.
Last month my account stopped to be PREMIUM, and just changed to FREE. Well, it wasn't charged, I didnt care about ir, and used the FREE Spotify, with Adds and so on. But this month, December, it came back to PREMIUM and they charged me twice. I woul...
I recently had to swtich my debit card for a new one and forgot to update the payment information for my Spotify account. When I went to go and do this finally I saw an advertisement that said 3 months of spotify premium for $0.99/ea month. I thought...
I sent a Family plan invite to my wife's email address. After resting her password (perhaps she's not the one who made the account?) she tried to accept the invite by entering the token. She was told: We couldn't add you to the Family plan as your ac...
hello! i would like to change the country on my spotify account but the only option is singapore can you help me out thanks
Hi,I have just attempted to pay for Premium using the offer that is currently running, 99p fr 3 months. But whilst I try to choose a payment method, the process seems to stop. For example, when I picking the card option, there is a loading icon and d...
Hi I am having trouble logging into Spotify, my account name is hellochrismiss. I logged in using my Facebook account when I lived in Australia. I cannot remember my password, the email associated with my account is no longer active so I cannot view ...
Hi, my premium spotify account got downgraded as i was listening to music today. Ive got spotify for free for 2 years with my Rogers cellphone plan. Its weird cause my girlfriend, who also have a premium account from my cellphone plan, have not been ...
I have a problem with the option "log in with facebook" i have a premium account, i log in with an account of facebook (n 1) , I logged out and tried to log in with an another facebook account (n 2), but still appears in the profile picture, the phot...
Good afternoon My account is showing messages and advertisements, but my mind itself is premium. They can help to remove them. Thanks
i forot my pass word i do what
I am a college student and used to pay 4.99 every month for spotify. Now its been charging 9.99. How do I get this fixed?
Hello Spotify my username is newman1010 and I was signing up for the student 50% off and I did it twice on mistake. Is there anyway I could get my 5.00 dollars back? Thanks
HelloMy Spotify told me that there's a payment problem and redirected me to a page where I'm supposed to put in my creditcard information. I've been using Paypal all this time and on Paypal everything looks good. The subscription is active and my car...
