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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81150 Views

9 replies

2 likes

Account
Login
  • 81150 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

655965 Views

13 replies

4 likes

Account
  • 655965 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

736832 Views

18 replies

29 likes

  • 736832 Views
  • 18 replies
  • 29 likes

Solved!! How do I change to a student subscription?

Hi, I signed up for Spotify and didn't realize there was a discount for students. I'm a student - how do I change my account to reflect that?

Newbie

Hi,    I signed up for Spotify and didn't realize there was a discount for students. I'm a student - how do I change my account to reflect that?

MaryS

Roadie

448 Views

1 replies

0 likes

Account
  • 448 Views
  • 1 replies
  • 0 likes

Change in tarification

Since two months, out of the blue, Spotify charges me 1$ more than usually. I was never noticed of this price raise and I am very dissatisfied... Taking in consideration that I only had 1 free month when I subscribed and now people have 3 x 1$ month,...

Casual Listener

Since two months, out of the blue, Spotify charges me 1$ more than usually. I was never noticed of this price raise and I am very dissatisfied... Taking in consideration that I only had 1 free month ...

Zexacerum

Casual Listener

248 Views

2 replies

0 likes

Other
  • 248 Views
  • 2 replies
  • 0 likes

Can not open free spotify on HTC windowsphone 7.5...

I can not open a free spotify session on my Htd windowsphone 7.5.I put the user and de password but I can not login. The message is:"Login failedUou need a premium account (409)Please, can I use a free spotify account on my htc windowsphone 7.5 ?Than...

Newbie

I can not open a free spotify session on my Htd windowsphone 7.5. I put the user and de password but I can not login. The message is: "Login failed Uou need a premium account (409) Please...

155 Views

0 replies

0 likes

Login
  • 155 Views
  • 0 replies
  • 0 likes

Help!

I tried signing up for the student spotify and entered all my debit card information. Then when I selected the college I was attending it said I wasn't eligible. And the. I go to my bank and I'm $5 dollars short and still don't have a spotify account...

Newbie

I tried signing up for the student spotify and entered all my debit card information. Then when I selected the college I was attending it said I wasn't eligible. And the. I go to my bank and I'm $5 d...

jean3601

Community Legend

195 Views

1 replies

0 likes

Account
  • 195 Views
  • 1 replies
  • 0 likes

Solved!! UNSUBSCRIBE

I AM TRYING TO UNSUBSCIBE FROM THE FREE 7 day SPOTIFY PREMIUM TRIAL. I WENT TO THE SUBSCIPTION PAGE, ACCORDING TO THE DIRECTIONS GIVEN BY SPOTIFY, BUT THERE IS NO UNSUBSCRIBE OPTION. DON'T WANT TO FORGET, AND BE CHARGED AFTER 7 DAYS.

Casual Listener

I AM TRYING TO UNSUBSCIBE FROM THE FREE 7 day SPOTIFY PREMIUM TRIAL. I WENT TO THE SUBSCIPTION PAGE, ACCORDING TO THE DIRECTIONS GIVEN BY SPOTIFY, BUT THERE IS NO UNSUBSCRIBE OPTION. DON'T WANT TO FO...

wildbill9284

Casual Listener

966 Views

2 replies

0 likes

Subscription
  • 966 Views
  • 2 replies
  • 0 likes

Solved!! Reset account

Could you please tell me how can i reset my account? Or could you do that for me?Tks

Casual Listener

Could you please tell me how can i reset my account? Or could you do that for me? Tks

evieaguia

Casual Listener

1587 Views

13 replies

0 likes

Account
Premium
  • 1587 Views
  • 13 replies
  • 0 likes

2 accounts!

I need to remove my facebook linked account. I already have a Premium account set up.

Newbie

I need to remove my facebook linked account. I already have a Premium account set up.

Ox1

Roadie

236 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 236 Views
  • 1 replies
  • 0 likes

Problema con suscripción y el pago

Hola, llevo todo el día intentando solucionar este problema pero no hay manera. Os cuento: he adquirido los 3 meses a 0,99 de Spotify pero al darle a pagar me dijo que ese servicio ya se había adquirido (mi hija con su cuenta lo adquirió hace poco). ...

Newbie

Hola, llevo todo el día intentando solucionar este problema pero no hay manera. Os cuento: he adquirido los 3 meses a 0,99 de Spotify pero al darle a pagar me dijo que ese servicio ya se había adquir...

OviiiOne

Community Legend

394 Views

1 replies

0 likes

Premium
Subscription
  • 394 Views
  • 1 replies
  • 0 likes

Still paying for non existing account

I'm paying of Spotify Premium for an account that I can't log in anymore. It was an account that was created for a facebook account but I deleted and made a new one and now I can't log in and delete that Premium thing that I'm paying. I need help!

Newbie

I'm paying of Spotify Premium for an account that I can't log in anymore. It was an account that was created for a facebook account but I deleted and made a new one and now I can't log in and delete ...

Ox1

Roadie

180 Views

1 replies

0 likes

Account
Login
Premium
  • 180 Views
  • 1 replies
  • 0 likes

My account is HACKED!

Himy account hot hacked, email and password is changed and now the Facebook connection is deleted. I have no access at all and paying for nothing... Please solve this fast Spotify! The reason is your weak security and nothing else.Thanks for your con...

Casual Listener

Hi my account hot hacked, email and password is changed and now the Facebook connection is deleted. I have no access at all and paying for nothing... Please solve this fast Spotify! The reason is yo...

oOEmilOo

Casual Listener

328 Views

2 replies

0 likes

Account
Login
Other
Premium
Security
  • 328 Views
  • 2 replies
  • 0 likes

Can't unsubscribe?

Maybe i am 2bad to find the button to unsubscribe Spotify? ._.Shouldn't the cancel button be here?Can anybody please tell me where i can find it?

Casual Listener

Maybe i am 2bad to find the button to unsubscribe Spotify? ._. Shouldn't the cancel button be here? Can anybody please tell me where i can find it?

Zoeya

Casual Listener

444 Views

2 replies

0 likes

Subscription
  • 444 Views
  • 2 replies
  • 0 likes

Spotify China - not able to log onto the App/Program

Hello to all of you, I´ve read many posts/threads about the China Spotify issue problem, it seems like everytime at least the service works with VPN. I am in China until January (close to Shenzhen) . I always use a VPN to go to the internet (Several ...

Regular

Hello to all of you,   I´ve read many posts/threads about the China Spotify issue problem, it seems like everytime at least the service works with VPN. I am in China until January (close ...

jean3601

Community Legend

748 Views

3 replies

0 likes

Account
Login
Other
  • 748 Views
  • 3 replies
  • 0 likes

I can't remember my username and password

Please me figure out how to recover my paid subscription i don't remember my user name or password.

Newbie

Please me figure out how to recover my paid subscription i don't remember my user name or password.

M0HX

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Paying for Spotify

Am I paying for spotify?

Visitor

Am I paying for spotify?

jean3601

Community Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Spotify students

I recently tried to subscribe to spotify students. I tried it twice and it never went through And both time was charged. Now I've been charge 10 dollars and still on spotify free. How do I get my refund. Ideas.

Newbie

I recently tried to subscribe to spotify students. I tried it twice and it never went through And both time was charged. Now I've been charge 10 dollars and still on spotify free. How do I get my ref...

Ox1

Roadie

263 Views

1 replies

0 likes

Premium
  • 263 Views
  • 1 replies
  • 0 likes

Family plan.. Still paying?

I'm enrolled in a family plan, and should not have been charged 13.80 the last two months. One of my family memebers (Chris) has been making $15 dollar payments since July 20th. How can I get these two charges on my account reversed?

Newbie

I'm enrolled in a family plan, and should not have been charged 13.80 the last two months. One of my family memebers (Chris) has been making $15 dollar payments since July 20th. How can I get these t...

jean3601

Community Legend

280 Views

1 replies

0 likes

Account
Other
Subscription
  • 280 Views
  • 1 replies
  • 0 likes

Subscribed and am unable to cancel

To Whom It May Concern,I am unable to cancel my subscription. I have until the 14th before I am charged again. Someone please help. I just don't use it enough.Thank you

Casual Listener

To Whom It May Concern, I am unable to cancel my subscription. I have until the 14th before I am charged again. Someone please help. I just don't use it enough. Thank you

Jlreilly08

Casual Listener

204 Views

1 replies

0 likes

Premium
  • 204 Views
  • 1 replies
  • 0 likes

Being charged for an account that isn't mine

After taking a closer look at my recent charges on my checking account I realized I've been getting billed twice a month for the premium version. The one charge goes through on the 3rd of the month and the other on the 11th (both for the full cost of...

Newbie

After taking a closer look at my recent charges on my checking account I realized I've been getting billed twice a month for the premium version. The one charge goes through on the 3rd of the month a...

jean3601

Community Legend

745 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 745 Views
  • 1 replies
  • 0 likes

Refund

I just enrolled into the student discount and was chrged 4 times $4.99. I need a refund!

Newbie

I just enrolled into the student discount and was chrged 4 times $4.99. I need a refund!

DasPeter

Community Legend

211 Views

1 replies

0 likes

Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Can't Access my Artist Account

I have a couple different music projects on Spotify that were distributed to the site through CDBaby and have never been able to/known how to login to just my artist page or manage it in any sort of way. I now am nearing 100 followers and would like ...

Newbie

I have a couple different music projects on Spotify that were distributed to the site through CDBaby and have never been able to/known how to login to just my artist page or manage it in any sort of ...

jean3601

Community Legend

807 Views

1 replies

0 likes

Account
  • 807 Views
  • 1 replies
  • 0 likes