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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285716 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539569 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129530 Views
74 replies
12 likes
I already have Premium, but I am a student. When I go to sign up for the student discount, it asks me for my credit card info. Will I be charged $15 (Premium + Student) or just the $5 next month?
I already have Premium, but I am a student. When I go to sign up for the student discount, it asks me for my credit card info. Will I be charged $15 (Premium + Student) or just the $5 next month?&nbs...
Roadie
182 Views
1 replies
0 likes
I just cancelled my subscription how soon will I get my refund
I just cancelled my subscription how soon will I get my refund
Roadie
188 Views
1 replies
0 likes
I've cancelled my subscription, but I was still charged. I wish to contact Spotify to get a refund, but apparently it isn't so straightforward. Can anyone help me?
I've cancelled my subscription, but I was still charged. I wish to contact Spotify to get a refund, but apparently it isn't so straightforward. Can anyone help me?
Roadie
224 Views
2 replies
0 likes
How can you increase my subscription to 9.99 without telling me? I have an NUS card and have been paying 4.99 until 4 months ago when it changed to 9.99. My NUS card doesn't run out until 2017 and I cant find the option online to add it to my account...
How can you increase my subscription to 9.99 without telling me? I have an NUS card and have been paying 4.99 until 4 months ago when it changed to 9.99. My NUS card doesn't run out until 2017 and I ...
Roadie
243 Views
1 replies
0 likes
I'm new to spotify, I only downloaded it today and for some reason I'm on a 30 day premium free trial that I hadn't even signed up for. I wasn't asked to give any card details when I signed up but when I try to unsubscribe to whatever I've been signe...
I'm new to spotify, I only downloaded it today and for some reason I'm on a 30 day premium free trial that I hadn't even signed up for. I wasn't asked to give any card details when I signed up but wh...
Roadie
238 Views
3 replies
0 likes
SPOTIFY SUPPORT TEAM: PLEASE ERASE MY ACOUNT!!!!!!!! It is not possible it is so hard to do it darn!!!
SPOTIFY SUPPORT TEAM: PLEASE ERASE MY ACOUNT!!!!!!!! It is not possible it is so hard to do it darn!!!
Roadie
512 Views
4 replies
1 likes
Hi, i already paid my subscription and got my payment confirmation..and i am still waiting for the emaild receipt and im not yet activated. Its been two days and subs is for 3 months. Dragonpay emailed me to contact spotify for activation. What happe...
Hi, i already paid my subscription and got my payment confirmation..and i am still waiting for the emaild receipt and im not yet activated. Its been two days and subs is for 3 months. Dragonpay email...
190 Views
0 replies
0 likes
I was looking for this song by heat called scarlet pleasure and I searched it on Google. It came up for a result in Spotify and once I clicked on it it showed me a result of the song search and had a option to play said song. Once I did so my app fro...
I was looking for this song by heat called scarlet pleasure and I searched it on Google. It came up for a result in Spotify and once I clicked on it it showed me a result of the song search and had a...
158 Views
0 replies
0 likes
i made my subscription in the u.s. While i was working but i live in canada. Now i cant login anymore . I can't seem to change my country either. Its easy to use a vpn for the pc but i mainly want to use it on my ps4 . What are my options? Thank you
i made my subscription in the u.s. While i was working but i live in canada. Now i cant login anymore . I can't seem to change my country either. Its easy to use a vpn for the pc but i mainly want to...
136 Views
0 replies
0 likes
Good Day,i received an email confirmation of my payment from dragonpay via perapadala but until now my account is not updated.. i did follow to the steps to try to if the payment was applied to my old email address but i already forgot the password a...
Good Day, i received an email confirmation of my payment from dragonpay via perapadala but until now my account is not updated.. i did follow to the steps to try to if the payment was applied to my ...
Not applicable
260 Views
4 replies
0 likes
Hi, Good Day, I just subscribe to a 3 month premium account with spotify here in the philippines. I payed through DRAGONPAY.The DRAGONPAY status says payment is successful, but my spotify is still in free account.I didn't recieved any email from spot...
Hi, Good Day, I just subscribe to a 3 month premium account with spotify here in the philippines. I payed through DRAGONPAY. The DRAGONPAY status says payment is successful, but my spo...
171 Views
0 replies
0 likes
Have been charged twice for spotify premium- I should only have one account- the receipt on the subscription says i have only been charged once however on my bank statement there have been two transactions! I want a refund however, there is no contac...
Have been charged twice for spotify premium- I should only have one account- the receipt on the subscription says i have only been charged once however on my bank statement there have been two transa...
155 Views
0 replies
0 likes
Hi,I'm most definitely a college student but when I try signing up for Premium with the student discount, it tells me it cannot verify that I'm a student. What gives?Thanks.
Hi, I'm most definitely a college student but when I try signing up for Premium with the student discount, it tells me it cannot verify that I'm a student. What gives? Thanks.
Roadie
183 Views
1 replies
0 likes
I was charged twice this month on my account. I pay one charge of 10.67 per month. Why is this happening??
I was charged twice this month on my account. I pay one charge of 10.67 per month. Why is this happening??
Community Legend
208 Views
1 replies
0 likes
SpanishHola.He intentado contratar el servicio premium que ofrece Movistar para sus clientes. Ellos me dicen que el ultimo paso es acceder a mi cuenta en Spotify y seleccionar la contratacion mediante un partner y, a partir de ahi, introducir una cla...
Spanish Hola. He intentado contratar el servicio premium que ofrece Movistar para sus clientes. Ellos me dicen que el ultimo paso es acceder a mi cuenta en Spotify y seleccionar la contratacion m...
Casual Listener
239 Views
1 replies
0 likes
Hello i have spotify prenium and im having a probleme my brother is using my spotify on is cellphone and im using my on my PC heres the probleme when im on my PC my brother is miles away from and when he turns on spotify on his Cell inm starting to l...
Hello i have spotify prenium and im having a probleme my brother is using my spotify on is cellphone and im using my on my PC heres the probleme when im on my PC my brother is miles away ...
Roadie
270 Views
1 replies
0 likes
Paid for premium but account said free not premium. Have ads on account. Why am I paying for premium but can't used it??
Paid for premium but account said free not premium. Have ads on account. Why am I paying for premium but can't used it??
Community Legend
266 Views
2 replies
0 likes
I have spotify on my mobile. Opened the app and I was asked to put in my log in details. It didn't accept my password so I reset it. Once into my account all playlists were removed and can only get shuffle play now. Please help! Thank you
I have spotify on my mobile. Opened the app and I was asked to put in my log in details. It didn't accept my password so I reset it. Once into my account all playlists were removed and can only get s...
340 Views
0 replies
0 likes
I changed my Facebook email awhile ago (about a month or two ago), but Spotify won't update and is also showing the wrong birthday. I do not have access to the old email anymore and have tried contacting Spotify a few times with no luck. How can I fi...
I changed my Facebook email awhile ago (about a month or two ago), but Spotify won't update and is also showing the wrong birthday. I do not have access to the old email anymore and have tried contac...
Spotify Star
943 Views
6 replies
0 likes
Hi! I hope someone can help me out. The thing is that I have two accounts on Spotify, one with premium service and I was wondering if I can move the premium service to one another. Thanks!
Hi! I hope someone can help me out. The thing is that I have two accounts on Spotify, one with premium service and I was wondering if I can move the premium service to one another. Tha...
Roadie
184 Views
1 replies
0 likes
